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Forums » US Cable Support » Comcast » Comcast HSI » Insight to Comcast Customer Transition, over here!
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[Speed] Extremely slow download speed, Surfing is horrible »
« [Connectivity] Northern IL appears slower speeds that should be  
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Greg_Z
Premium
join:2001-08-08
Springfield, IL
·Comcast

reply to INTENS1
Re: Insight to Comcast Customer Transition, over here!

Does the Comcast site even recognize your zipcode yet, or when you call their 800#, do they recognize your street? If not, then you still deal with the local office until Final Transistion is over, and until it is over, we are still covered by Insight Properties.

iamcool2

join:2006-05-12
Carmel, IN

you gotta love the overloaded network Insight Left us with

Tracing route to vnsc-pri.sys.gtei.net [4.2.2.1]
over a maximum of 30 hops:

1 10 ms 11 ms 11 ms 74-132-160-1.dhcp.insightbb.com [74.132.160.1]
2 506 ms 65 ms 50 ms 74-132-0-161.dhcp.insightbb.com [74.132.0.161]
3 71 ms 61 ms 63 ms 74-132-0-97.dhcp.insightbb.com [74.132.0.97]
4 67 ms 202 ms 198 ms 74.128.8.209
5 54 ms 255 ms 677 ms so-7-0-0.edge6.Chicago1.Level3.net [4.71.182.25]
6 94 ms 88 ms 82 ms ge-10-0.core1.Chicago1.Level3.net [4.68.101.4]
7 85 ms 91 ms 77 ms vnsc-pri.sys.gtei.net [4.2.2.1]

Trace complete.

Hopefully Comcast at least gets their internet gear setup soon.


Greg_Z
Premium
join:2001-08-08
Springfield, IL
·Comcast

There is no gear for Comcast to setup. Everything that is on the system now, was given with the deal. Only thing that will change, is the same as with the other Transisition markets in the way of routing, and restructuring programming on the Video side. Also, maybe a side of rate increase in the next increment.


INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs:
·Insight Communicat..

reply to Greg_Z
said by Greg_Z See Profile :

Does the Comcast site even recognize your zipcode yet, or when you call their 800#, do they recognize your street? If not, then you still deal with the local office until Final Transistion is over, and until it is over, we are still covered by Insight Properties.
Since we definitely have a difference of opinion as to who's currently responsible for our internet service, that's fine. For me, I'll continue posting here with my concerns regarding my service and I guess you'll choose the Insight forum.
--
Anticipate Nothing...Expect Everything


Greg_Z
Premium
join:2001-08-08
Springfield, IL

2 edits
Nah, I contact my local office when I have problems with my service. Which, the last time for a service call, was June, due to a poor connector on the pole.


INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs:

1 edit
nm

--
Anticipate Nothing...Expect Everything


INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs:
·Insight Communicat..

reply to INTENS1


Every evening it's the same....but since the "big" changes are coming, I'll wait and see.
--
Anticipate Nothing...Expect Everything


Greg_Z
Premium
join:2001-08-08
Springfield, IL
·Comcast


1 edit
Why not wait until after the 18th of Feb. Supposedly that will be the changeover time. Just because the change of name on the 1st of Jan. that does not mean that all of sudden everything else changes. It takes time, and transitions do not happen all at once.


INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs:
·Insight Communicat..

said by Greg_Z See Profile :

Why not wait until after the 18th. Supposedly that will be the changeover time. Just because the change of name on the 1st of Jan. that does not mean that all of sudden everything else changes. It takes time, and transitions do not happen all at once.
Didn't I say, I'd wait and see?
--
Anticipate Nothing...Expect Everything


Greg_Z
Premium
join:2001-08-08
Springfield, IL
Yes you did, but I know that you and I both will probably check in on this thread, along with commenting to keep it active.


INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs:
·Insight Communicat..


1 edit
reply to INTENS1
Well, nothing new yet on the Comcast front....just lurking around here listening to everyone discuss "powerboost" and such while I'm still paying $80 for 15/1.5....but who said life is fair.
--
Anticipate Nothing...Expect Everything


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
·Comcast
·Vonage

said by INTENS1 See Profile :

Well, nothing new yet on the Comcast front....just lurking around here listening to everyone discuss "powerboost" and such while I'm still paying $80 for 15/1.5....but who said life is fair.
Are you complaining or bragging?
--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/


INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs:
·Insight Communicat..

said by Johkal See Profile :

said by INTENS1 See Profile :

Well, nothing new yet on the Comcast front....just lurking around here listening to everyone discuss "powerboost" and such while I'm still paying $80 for 15/1.5....but who said life is fair.
Are you complaining or bragging?
Definitely not bragging
--
Anticipate Nothing...Expect Everything


acadiel
Keep trying - don't give up
Premium
join:2002-06-22
Bloomington, IL
·Comcast
·DSL EXTREME


1 edit
One nice thing I noticed on my new Comcast bill.

On Insight, for Phone, I was paying $40 + $10 for two phone lines (1 unlimited LD and the other with 180 mins of LD) + ~25 taxes+fees, so about $75/mo.

Here comes Comcast's bill. For Phone, I'm paying roughly $11 in taxes and fees on top of the $50 now. So my bill went down $14. Yay!!!

They still get $142/mo out of me though. $40 for basic/classic cable, $50 for phone, $20 for Internet, $5 for extra IP, $8 for digital package, and $4 for cable cards. Roughly a total of $15 in taxes.

I'm waiting for the bundle deals to start being offered..... heh...
--
acadiel's blog is here


jonb

@insightbb.com

Quincy, IL customers got the "Your Insight Internet service is scheduled to change to Comcast" email.

Since I have to change my email addr anyway, I am changing to g-mail. I understand g-mail has free POP access.

Does anyone know what I put in my client email software's POP3 box and SMTP box? mail.google.com doesn't work.


Greg_Z
Premium
join:2001-08-08
Springfield, IL
Follow the directions at the gmail site.


Jack

@comcast.net
reply to INTENS1
I heard that the change will happen the week of the 18th. I also heard that the 15/1.5 customers will be moved to 16/2 with powerboost. Hope that's the truth.


djdanska
Premium,MVM
join:2001-04-21
Glen Ellyn, IL
clubs:
·Sprint Mobile Broa..
·T-Mobile US
·A + Net
·Mediacom
·RCN CABLE

reply to jonb
said by jonb :

Quincy, IL customers got the "Your Insight Internet service is scheduled to change to Comcast" email.

Since I have to change my email addr anyway, I am changing to g-mail. I understand g-mail has free POP access.

Does anyone know what I put in my client email software's POP3 box and SMTP box? mail.google.com doesn't work.
pop.gmail.com and smtp.gmail.com. You could always use imap too. ( i like imap.) imap.gmail.com. Either way, you have to activate it in the gmail settings page. Im pretty sure it comes disabled by default.

»mail.google.com/support/bin/answ···er=12103
»mail.google.com/support/bin/answ···er=75726


asdasda23

@insightbb.com
reply to Jack
anyone know when Insight's Indianapolis Area systems will get moved over to comcast?


INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs:
·Insight Communicat..

reply to INTENS1
Springfield IL - Received a letter in the mail and an e-mail today....didn't say much other than "Be on the lookout for your invitation to transfer your e-mail account". Oh and they welcomed me to a world that's becoming Comcastic.
--
Anticipate Nothing...Expect Everything
Thread is
Forums » US Cable Support » Comcast » Comcast HSI[Speed] Extremely slow download speed, Surfing is horrible »
« [Connectivity] Northern IL appears slower speeds that should be  
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