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Forums » $14,000 Sprint Bill » Please....
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Sprint over charging. »
« Could have been worse....  
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joako
Premium
join:2000-09-07
/dev/null
·AT&T U-Verse

reply to TScheisskopf
Re: Please....

said by TScheisskopf See Profile :

Ever been in a billing dispute?
Sprint said that I called my bank and disputed the charges for my bill (which I did not) and I spent 3 months trying to sort it out. My phone was shut off twice during this ordeal.

And the worst part is Sprint fixed it as a "courtesy" to me like if I didn't deserve them fixing their mistake.
--
Am Heimcomputer sitz' ich hier, und programmier' die Zukunft mir


cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
reply to jester121
I believe the correct knee jerk reaction would be to threaten a lawsuit. How dare you try to resolve the issue on your own.

fiberguy
My views are my own.
Premium
join:2005-05-20

reply to jester121
Same here... I've had a couple of billing issues with Sprint/Nextel.. each one handled PROMPTLY.. with a smile in their voice.. and with out any hassle.

Some people just have a general desire to be victims.. usually a sign of no life.

I'm not going to say that there aren't times where some people have hard times getting small disputes handled, HOWEVER, a multi-thousand dollar mistake... um - no brainer.


PamelaTS

join:2004-04-20
Dallas, TX
·AT&T Southwest

reply to TScheisskopf
Exactly billing disputes can be a nightmare. Sometimes tossed into collection other services being turned off. And then there's the issue of being in collection on credit report which if it happens at an inopportune time can cost loans on car, house or even cost a job!

jester121
Premium
join:2003-08-09
Lake Zurich, IL
·surpasshosting
·ViaTalk

reply to TScheisskopf
said by TScheisskopf See Profile :

Ever been in a billing dispute?
Sure, even with Sprint. It was fixed promptly and didn't happen again.

You'll be shocked to learn I didn't report it to the Consumerist, and was able to handle the problem myself. Like a big boy.


TScheisskopf
World News Trust

join:2005-02-13
Belvidere, NJ
reply to jester121
Ever been in a billing dispute?
Forums » $14,000 Sprint BillSprint over charging. »
« Could have been worse....  


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