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Forums » US Telco Support » Verizon » Verizon Online DSL » [speed/latency] Low upload speed
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[connectivity] Line Speed »
« [connectivity] verizon dsl 3down 768 or up to 1.5 up for xbox 36  
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kuzzle

join:2007-07-27
Richmond, ME
·Fairpoint Communic..
·Verizon Online DSL

[speed/latency] Low upload speed

Hello, I've had Verizon's 1.5mbit/384kbit connection for quite a while, recently my upload speeds and connection stability have gone down quite a bit. The speeds I'm connecting at are 1792kbit down and 160kbit up. When I download a file, which my speed ranges between 150KB/s to ~200KB/s, browsing the internet or playing a game online slows down to a crawl. My upload seems to max out at 17KB/s and also makes my internet slow down to a crawl. My ping in game jumps to about 1700ms when I'm normally around 200ms.

I've called Verizon several times but I never get anywhere, they say that my speeds are normal for my connection.

So I guess I'm asking for advice on how to get Verizon to do anything about my upload speed and stability issue, which I believe my upload speed is the reason.

My distance is 15400ft according to Verizon
Transceiver Information Down / Up
DSL Speed (Kbits/Sec) 1792 160
Margin (dB) 16.5 31.0
Line Attenuation (dB) 37.5 23.0
Transmit Power (dBm) 5.3 11.3


a333
A hot cup of integrals please

join:2007-06-12
Rego Park, NY
looks like you are provisioned on the wrong upload speed. instead of 1.5/384, you are on 1.5/128. Post on the Verizon Direct forum with those stats, and tell them to change you to the 384 upload.
Happy New Year!!
Cheers,
a333


Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ
reply to kuzzle
Other than the sync rate being off and the high pings, the speeds are ok. 1kB = 8 kb. You are synced in kb, but downloads and uploads are measured in kB. So 150-200kB = 1200-1600 kb and 17kB = 136kb.
Forums » US Telco Support » Verizon » Verizon Online DSL[connectivity] Line Speed »
« [connectivity] verizon dsl 3down 768 or up to 1.5 up for xbox 36  


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