Re: Heads up some Seagate 7200.11 shipped with bad firmware
What are you contacting support for? Is you drive bad? I cant really speak much about their support, but the online chat rep seemed very informative. I personally love my 7200.11 drive.
same here,online chat was quick.the firm ware issue was a mild one compared with what could of been,not all drives with the old firm ware were effected only some and they were quick to put a fix out for those it did effect