Who is "they", cause we certainly didn't. Non-CATV customers were passed over for the initial speed increases. We didn't see any speed increases for a very long time while other local markets (eg Time Warner and Cox) saw huge speed increases. And even when speed increases were finally implemented, we didn't get the same speeds as CATV customers despite paying the new 30-50% non-CATV penalty (eg, we got 4Mb when everyone else got 6Mb). Additionally, in my market, a former MediaOne market, we saw our upload speeds cut from 300kbps to 256kbps and our usenet service cut from unlimited use to 1GB/mo. And when non-CATV customers finally saw the 8Mb tier, LONG after everyone else, Comcast had raised the price to a whopping $71/mo ($67.95+$3 modem rental) while CATV customers paid $56. Video saw similar titanic price increases while channels were moved onto other "premier" tiers.
When Time Warner took over the 8mb non-CATV HSI price dropped from Comcast's $71/mo to $54.95/mo plus we got back unlimited usenet and nastygram free service. And since then Time Warner has doubled download speeds and tripled upload speeds, while still offering the no "phantom" caps service.
