AnonProxy
Proxy of Anon
Premium
join:2001-05-12
ß | Sears where America gets spyware
that is all. |
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FicmanS
Premium
join:2005-01-11
Brownsburg, IN
clubs: | Looks like a Duck
Quacks like a Duck
Must be a Duck... |
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Noah Vail
Serial Thread Killer
Premium
join:2004-12-10
Lorton, VA
 ·Verizon BroadbandA..
 ·VoicePulse
| A Platypus has a bill and webbed feet.
But I don't know if it quacks. Mustbe I have a bit more to learn. I did learn this though.
..."Second, it is essential to understand that there are two groups of members in the My SHC Community, those that only fill out a profile and simply participate (the vast majority), and those that are invited and explicitly agree to have their Internet browsing tracked (a small sub-sample). The sub-sample is small by design, and the data that is collected is aggregated, anonymous and used by Sears Holdings to improve our customers' Internet experience and help guide the future development of Community.
This distinction is crucial because Mr. Googins' suggests that all members are tracked - they are not. To clarify, Mr. Googins states that "Every website visitor that joins the Sears community installs software that acts as a proxy to every web transaction made on the compromised computer." This statement is absolutely, incorrect. In actual fact, it is impossible to become a tracked member of the My SHC Community by simply joining through the website link or general e-mail. Becoming a tracked member of the My SHC Community is by invitation only. Invitations are generated randomly and kept to a minimum by design...."
There is quite a bit more at
»community.ca.com/blogs/securitya···ity.aspx
I'm not sure if this is the latest, but it appears we may not have all the facts yet.
I'm curious if Sears can redeem itself.
NV
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My children used to Speak in Tongues. But after years of Speech Therapy, English is their First Language! |
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swhx7
Premium
join:2006-07-23
Elbonia
 ·RoadRunner Cable
| reply to AnonProxy
Re: Sears where America gets spyware
said by AnonProxy  :Sears where America gets spyware
It's too bad, because it used to be where America got quality tools, appliances and household items.
Now apparently the investors' imperative for increasing profits or share value forces companies to resort to these customer-squeezing tricks, which only end up squandering the good will they've built. |
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Beth64
Time Is An Illusion. Lunchtime Doubly So
join:2003-11-17
Brooklyn, NY
·Optimum Online
| reply to Noah Vail
Re: A Platypus has a bill and webbed feet.
Hi!
You're right, there is quite a lot more at »community.ca.com/blogs/securitya···are.aspx , like this little comment from January 3rd, 2008. I quote;
"OMG. It gets worse! check out a sears site managemyhome.com. Once you register, you can look up major purchases for ANY address. All you need to do is enter a name address and phone number and if the person attached to that info has made a major purchase at sears you get that info!! They have no real controls in place -- you have to enter an onscreen code and they say that keeps your info safe, but that does not stop someone from entering other people’s contact info to see their product purchases. This brings casing someone's house to a whole new level.
I contacted the compliance e-mail listed on the site, and never got a response, which confirms that Sears does not care about the customer or customer privacy. If anyone has any ideas about how to get in contact with someone over there that might care about customer privacy, I'd welcome the ideas. That service should really be off the site. What do you have to say to that Rob?
January 3, 2008 11:09 AM "
Any brave souls who aren't afraid to clean a bit of malware from their PCs care to try this one for themselves? 
--
Cheers,
Elizabeth.
"Flying is learning how to throw yourself at the ground and miss." ~Douglas Adams (3/11/1952-5/11/2001 - Rest In Peace, Celestial Hitchhiker.)
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Noah Vail
Serial Thread Killer
Premium
join:2004-12-10
Lorton, VA
·Verizon BroadbandA..
·VoicePulse
| That IS a problem.
Unless I'm missing something, it's a different problem.
This isn't directly connected with the spyware thing, unless they're both under an umbrella of gross incompetence.
***update
I did NOT read the blog in it's entirety as I believed I had.
Here's our major players:
1: Rob Harles, the Senior VP for Sears' SHC
2: Benjamin Googins senior researcher for CA Anti-Spyware
The history, all have read by now.
On 12/22 RH publishes a retort - I posted a portion above.
BG counters by posting screenshots that disprove all of RH's posting, point-by-point.
I find a response by RH on 12/29 at this link...
»community.ca.com/blogs/securitya···ity.aspx
RH largely restates his previous postings, but offers no evidence to any of his claims.
BG responds by illuminating said lack of evidence.
The tally as of today
CA-Blog - Benjamin Googins - 3 points
Sears SHC - Rob Harles - 1 point, but suffers 1 point penalty for unsubstantiated claims.
Rob Harles appears to have the ball, but is refusing to make a run with it or even make any plays at this point.
It's not looking good for Sears.
And - yuk - I appear to be praising CA in some minor way.
NV
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My children used to Speak in Tongues. But after years of Speech Therapy, English is their First Language! |
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supergirl
join:2007-03-20
Pensacola, FL
·Skype
·Cox VOIP
·Cox HSI
 ·AT&T Southeast
·magicjack.com
| reply to AnonProxy
Re: Sears where America gets spyware
Buy a washer online at Sears - $500
We now know everything you do on-line - Cha-Ching!
Getting caught with our pants down - Priceless
The Sears MasterCard
Experience the Indictments
  
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Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton.
-Supergirl |
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S_engineer
join:2007-05-16
Chicago, IL
| Remember....this is not your fathers Sears...this is KMART!
You can see it in the stores....you can see it in their service....the only thing thats missing is the blue light special. Is this the Blue Light trojan?
How SS Kressge made it to Sears is beyond me!
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Let's pluck 'im and see if he's ripe!"
- Larry (MEN IN BLACK, 1934) |
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oldduke
join:2001-06-15
Gulf Breeze, FL
·AT&T Southeast
| S_engineer: You are so right! This isn't the Sears I grew up with. The last time I shopped Sears was in 1991 for major appliances and other stuff after moving to a new state. Everything -- EVERYTHING!! -- went back, but only after I put the refrigerator in the street with a SEARS CRAP sign on it (got their attention). A colleague got even worse treatment; not only was his merchandise crap, but they tore up his floors and walls moving it in, then out of his house. Can I believe they do slippery stuff -- you bet! High pressure; bait and switch; sell and forget; incompetent everybody. No way I would buy computer stuff there, or use Sears credit, or Sears sponsored credit card. I really don't know how Sears stays in business.
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Cogito ergo sum, I think. |
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Ulmo
join:2005-09-22
San Jose, CA
·Comcast
·SONIC.NET
| reply to S_engineer
I thought Sears had totally lost it corporately when they closed their mail order catalog. That was the stupidest thing any company ever did. They had a slam-dunk no-change no-implementation no-cost successful Internet business model ready to just put online with only 1 to 2 USA programmers (maybe $300K/yr) and NO investment, NO backend changes, NO anything to make it work, but instead, they just said "future, no, no way, not here at this corporation. We dona wana no Internet! Our future is Asians and Mexicans!" So, they went the way of the 2 cent store rather than keep their starting quality.
What I don't know is whether or not they had already gutted their mail order product irreperably, so that it was not able to be a successful product if they did put it online. Everything else was already in place to just put into the Internet, so even if it was irreperably damaged, they could have at least used it as a jump-start, which they didn't. |
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Vamp9190
join:2002-02-11
Chantilly, VA | reply to Beth64
Re: A Platypus has a bill and webbed feet.
That is scary...
And the really sad part is that some thief has probably used that to break in and rob a person's house.
Sears needs to get a handle on this....fast. They are playing with fire. |
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Doctor Four
My other vehicle is a TARDIS
Premium
join:2000-09-05
Dallas, TX
 ·AT&T U-Verse
·RoadRunner Cable
·AT&T Yahoo
| reply to oldduke
Re: Sears where America gets spyware
The few times I've gone into Sears appliance shopping,
I've usually ended so disgusted with their hard-sell
tactics that I've walked out of the store within moments
of entering.
I encountered this last year around this time going range
shopping with my mother. We ended up getting the range we
wanted at Home Depot instead.
--
"The trouble with computers, of course, is that they are very sophisticated idiots." - Doctor Who (from Robot)
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AnonProxy
Proxy of Anon
Premium
join:2001-05-12
ß | reply to AnonProxy
Sears still has some great hand tools. |
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