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Forums » US Cable Support » Charter HSI/CATV » 16MB / 2 MB WHERE IS IT!?
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[HSI] Outbound Acces to Port 25 blocked except for charter.net »
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mbkowns
Got Bandwidth?

join:2003-07-01
Riverside, CA

16MB / 2 MB WHERE IS IT!?

The old thread was so heavy I started a new one... Whats the deal with the 16MB are any cali residents on the new service and when will it be in SoCAL ?

Techs please chime in

thanks
--
- MBK (AIM = IllMBKllI)

WyckedKnight

join:2004-07-12
Van Nuys, CA

Re: 16MB / 2 MB WHERE IS IT!?

Actually that's a good question, But i would like to see a more stable 10/1 package first, Before i upgrade.
Case in point..

cjwarner

join:2002-01-02
Pelham, AL

Re: 16MB / 2 MB WHERE IS IT!?

My d/l speed is usually above 9000-- not today.


cjwarner

join:2002-01-02
Pelham, AL

Re: 16MB / 2 MB WHERE IS IT!?

At midnight, it's better but not the best I've seen:


cjwarner

join:2002-01-02
Pelham, AL

Re: 16MB / 2 MB WHERE IS IT!?

Hell, where is the 10MB / 1 MB ?

markopoleo

join:2003-04-02
Bonne Terre, MO
·Charter Pipeline

Most likely it will be rolled out in midwest market first since that is Charter home turf.

I'm on the list to get called when its available here. I was told "call back near end of January" when i called last month if they don't call me first.
SyNiSt3r

join:2007-04-26
Morristown, TN
Wyckedknight that is just ugly bro.

WyckedKnight

join:2004-07-12
Van Nuys, CA
·RoadRunner Cable

yea it is ever since they built 2 new apartments on my street the internet here has been real bad, sad part though it's half of Burbank from what i had heard. my sis who lives near me about 2 miles or less has speed issues too. all Charter wants to do is roll a truck out. pfft half of Burbank is jacked not just me.
SyNiSt3r

join:2007-04-26
Morristown, TN

Sounds like our town. Idk if its related or not but
until charter started making changes to our T.v channels my internet sucked. Once they did that it started working perfeclty. I get about 4950/70 down and about 490 up consisantly on my line now.

newserverguy

@charter.com
Speedtest.net is not the greatest site to judge speeds. And surely you can't expect charter to support that.
kommander

join:2003-11-03
Yakima, WA

Re: 16MB / 2 MB WHERE IS IT!?

what is a better speed test site, and why isn't speedtest.net a good one?

sudogreg

join:2002-01-12
Washington, MO

Re: 16MB / 2 MB WHERE IS IT!?

here is one that i like

»miranda.ctd.anl.gov:7123/

dav0r
translate
Premium
join:2003-06-15
Albertville, MN
·Charter Pipeline
·Embarq

said by kommander See Profile :

what is a better speed test site, and why isn't speedtest.net a good one?
The key is to try at least two (or even three) sites that are usually not overrun with tests if you suspect an issue with your line. I don't think any single speed test is 100% valid 365-24/7.

I've seen some issues with my line not being fully there lately during busy hours as well but it's always above 5mbps.

speedtest.charter.com
speakeasy.net/speedtest

Basically you want to test on-network if you can and that will likely yield more consistent results than off-network site testing even if the Charter site is far away, for example.
mbkowns
Got Bandwidth?

join:2003-07-01
Riverside, CA

Re: 16MB / 2 MB WHERE IS IT!?

speedtests are lame.. go connect to a ftp from a fast server and upload and download large files. Then you will see the actual speed your getting. Also try several known good servers and see what your results are.
--
- MBK (AIM = IllMBKllI)

WyckedKnight

join:2004-07-12
Van Nuys, CA
davor, speakeasy.net/speedtest is the same as speedtest.net, just different hosting. as both use the ookla net metrics.

WyckedKnight

join:2004-07-12
Van Nuys, CA
·RoadRunner Cable

newserverguy, i use others as well i used that one for the forum tag it provides. i also use these for speeds tests.
»nitro.ucsc.edu/ - kind of like sudoreg's post but closer to me then Illinois.
and this one.
»www.speedguide.net/speedtest/
All of which normally shows just about the same speeds when i run tests.
blade720

join:2004-01-18
Saint Peters, MO
»speed.nap.wideopenwest.com is a good one.

Just got 10450/988. on my 10 meg line.
BoMarty

join:2001-02-01
Ballwin, MO


1 edit


Still stuck with 10 meg

Viking71

join:2001-09-08
Owatonna, MN

Re: 16MB / 2 MB WHERE IS IT!?

That's like me also. I get those speeds a 5am and then it is gone by noon.
sancraig

join:2003-11-05
Saint Louis, MO
Dang I'm jealous I never get my full 10 always hovering around 9.....

JeffB
Premium
join:2001-12-20
Somewhere

Re: 16MB / 2 MB WHERE IS IT!?

said by sancraig See Profile :

Dang I'm jealous I never get my full 10 always hovering around 9.....
I have to pay for 16 to get 10
sancraig

join:2003-11-05
Saint Louis, MO

Re: 16MB / 2 MB WHERE IS IT!?

nah i'm always within a meg they just dont account for enough overhead here.

jarablue
Always be true to yourself

join:2001-06-11
Worcester, MA
You guys ask where it is? It's in 2011!! That's where.
BoMarty

join:2001-02-01
Ballwin, MO

ok, here is my 5PM and not the 5AM I posted earlier. Still stuck on 10 megs

Lazlow

join:2006-08-07
Saint Louis, MO


1 edit

Re: 16MB / 2 MB WHERE IS IT!?

Ok, this is frustrating: I just got back from the Health Fair(Charter sponsors it) and the business rep for Charter said she did not expect 16meg soon in the Metro St. Louis area. When I pressed her on what she meant by soon, she said at least not in the next 6 months. I am hoping she just does not know what she was talking about.
dks7

join:2004-05-31

Re: 16MB / 2 MB WHERE IS IT!?

I am sure she doesn't, thats how Charter does business, the left leg never knows what the right leg is doing.
GoingUp22
Premium
join:2008-01-05
Saint Paul, MN

Re: 16MB / 2 MB WHERE IS IT!?

Rumoured roll out for Midwest is Late 2nd early 3rd Quarter 2008. Keep in mind this is subject to change and is not official.
yeahian1

join:2007-07-31
Altadena, CA
so true
mtf06

join:2006-09-28
Carson City, NV

Well, I talked to Charter Corporations about another problem I had and he told me they have to make sure everything works before they begin the rollout. However, he told me the package prices are almost in affect. He lowered my 10 meg price to 5 meg price (said he wasn't supposed to yet, but he did.) still getting 10 meg though. But once it kicks in I will have to upgrade to 16 meg. He said in my area Carson City, NV it should be within a month or 2 because he can see the package prices already.

Hope this helps. By the way, I WANT MY 16 MEG!!!! LOL
BoMarty

join:2001-02-01
Ballwin, MO
I was quoted from a Charter Tech gal in Wisconsin center the new package pricing for my zip code about one month ago. At the moment "no change"

Plattsburgh NY

@charter.com

We don't even have 5MB service yet. I was told back in October by a tech that we would get it in November. Then they said Dec, when I called in Dec the rep told me that all 3MB service was going away the first of the year and everyone would be at 5MB. I called after the 1st, now it's February. The funny thing is when I went to the local office a couple of weeks ago the girl said maybe we would be getting it in April, how's that for customer service? So in conclusion, GOOD LUCK with the 16MB service!!

Skroob

@charter.com
I was on the phone today with Charter and they said first week of Feb. I should have 16meg. Btw, I'm in WI.

markishdhdhd

@charter.com
i was told on the phone today that 16meg is coming in very early feb for st.louis

BinaryXtreme

join:2004-04-20
Sparks, NV
·Charter Pipeline


1 edit


Rock solid here in Nevada!

ok: as per Miranda site from Nevada to Illinois keep in mind:

TCP/Web100 Network Diagnostic Tool v5.3.4e
click START to begin
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client to server) . . . . . 986.53Kb/s
running 10s inbound test (server to client) . . . . . . 9.60Mb/s
Your PC is connected to a Cable/DSL modem

jarablue
Always be true to yourself

join:2001-06-11
Worcester, MA


2 edits
This will get deployed in areas where there is competiton. Most likey FIOS areas. Keller TX should just be the poster child for Charter now.

The rest of the nation will see this probably in late 08, early 09 if that. What I don't get is why the hell does Charter keep doing shitty ass upgrades??? How about this..offer 10meg like you did 1 year ago. Then, listen, really listen to this. Instead of patchworking the shitcan stringboxes you have connecting us, rework the infrastructure to do a "what the shit???!!!"" upgrade! Meaning, while upgrading your network, let the hype machine build that we are going from 10meg to 25meg. And when the system is ready, it will take some time but beleive us Charter, we'll wait like a dog for its master when the hype machine in building, roll out a 40 meg tier. Everyone will be like "holy shit whatttt?? This is Charter? Then continue smack laying with kick ass upgrades from the network that was built. Don't do shit bag upgrades and patch the old jeans. Charter is playing catchup. All the time.

The money is not rolling in right now and hasn't been. Hmmm. They need to seriously TAKE OUT the dead wood. There is still a ton in it. I know. Personally. I can keep talking but really? Is it worth it?

And the best part is...I really do like my 10 meg. I have been here 7 years. I am not leaving. Unless I move to FIOS, which I was supposed to, but didn't. Even if I get FIOS, I will never leave this forum because deep inside I want Charter to pimp slap the rest. It's a messed up relationship. No doubt.

JeffB
Premium
join:2001-12-20
Somewhere

Re: 16MB / 2 MB WHERE IS IT!?

said by jarablue See Profile :

Keller TX should just be the poster child for Charter now.
Should be, but isn't. I've had 16/2 for a few months now. I haven't seen more than 11-12 for the past month and am consistently in the 9-10 range. Calling support doesn't help, calling billing to ask for credit for piss-poor service doesn't help, and writing their CEO only helps for about a month or so. Charter's in over their head trying to deliver on advertised speeds.
mbkowns
Got Bandwidth?

join:2003-07-01
Riverside, CA

Re: 16MB / 2 MB WHERE IS IT!?

Where are you located that you have 16mb... ?

JeffB
Premium
join:2001-12-20
Somewhere

Re: 16MB / 2 MB WHERE IS IT!?

said by mbkowns See Profile :

Where are you located that you have 16mb... ?
Keller TX but unfortunately outside of FiOS territory.
matt314159

join:2006-01-18
Hesperia, CA
·Charter Pipeline

The only thing with your logic, there, is that charter can't spend money it doesnt have, and their debt is so high they can't exactly borrow a lot either.

They have to do what they can within the constraints that they have. I think 16/2 is a great upgrade from 10/1. You get a 60% boost in download speed and a 100% boost in upload speed.

And from what I've been hearing, the nationwide rollout is going to be rather soon, it's not going to be just a patchwork upgrade. I might eat my words on this, but I think Feb 1 might be the day most of charter's areas light up with the new 16meg tier.
BoMarty

join:2001-02-01
Ballwin, MO
I AM GETTING IT ON FEBRUARY 4TH
matt314159

join:2006-01-18
Hesperia, CA
·Charter Pipeline

Re: 16MB / 2 MB WHERE IS IT!?

said by BoMarty See Profile :

I AM GETTING IT ON FEBRUARY 4TH
FIOS or Charter 16/2? IF Charter 16/2, where did you get this information?
BoMarty

join:2001-02-01
Ballwin, MO
Let me explain, hehe. I knew that statement above would get a few excited. (including myself)

Rumor's 2/4 St Louis- Charter Internet 16/2. I even was quoted the price.

Out of town next week, so when I get back, will post results.
matt314159

join:2006-01-18
Hesperia, CA
·Charter Pipeline

Re: 16MB / 2 MB WHERE IS IT!?

That would be cool if early feb is when they start rolling it out.

I did a computer chat today and the guy said he didn't think it would be as early as february but couldn't find any documentation on it anywhere in the system. Probably just the dopey outsourced CSR i was chatting with though.

I sure hope Cali gets it soon in the rollout!

STLUser

@cox.net
What price where you quoted?
markopoleo

join:2003-04-02
Bonne Terre, MO
·Charter Pipeline

said by BoMarty See Profile :

Let me explain, hehe. I knew that statement above would get a few excited. (including myself)

Rumor's 2/4 St Louis- Charter Internet 16/2. I even was quoted the price.

Out of town next week, so when I get back, will post results.
Don't get to excited, I called twice yesterday and nothing came out of it except the standard "not available yet" line.
Forums » US Cable Support » Charter HSI/CATV[HSI] Outbound Acces to Port 25 blocked except for charter.net »
« [CATV] BTN is LIVE in Madison, WI  
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