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Forums » US Cable Support » Charter HSI/CATV » 16MB / 2 MB WHERE IS IT!?
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[HSI] Outbound Acces to Port 25 blocked except for charter.net »
« [CATV] BTN is LIVE in Madison, WI  
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GoingUp22
Premium
join:2008-01-05
Saint Paul, MN
reply to dks7
Re: 16MB / 2 MB WHERE IS IT!?

Rumoured roll out for Midwest is Late 2nd early 3rd Quarter 2008. Keep in mind this is subject to change and is not official.

mtf06

join:2006-09-28
Carson City, NV

reply to mbkowns
Well, I talked to Charter Corporations about another problem I had and he told me they have to make sure everything works before they begin the rollout. However, he told me the package prices are almost in affect. He lowered my 10 meg price to 5 meg price (said he wasn't supposed to yet, but he did.) still getting 10 meg though. But once it kicks in I will have to upgrade to 16 meg. He said in my area Carson City, NV it should be within a month or 2 because he can see the package prices already.

Hope this helps. By the way, I WANT MY 16 MEG!!!! LOL

BoMarty

join:2001-02-01
Ballwin, MO
reply to mbkowns
I was quoted from a Charter Tech gal in Wisconsin center the new package pricing for my zip code about one month ago. At the moment "no change"


Plattsburgh NY

@charter.com

reply to mbkowns
We don't even have 5MB service yet. I was told back in October by a tech that we would get it in November. Then they said Dec, when I called in Dec the rep told me that all 3MB service was going away the first of the year and everyone would be at 5MB. I called after the 1st, now it's February. The funny thing is when I went to the local office a couple of weeks ago the girl said maybe we would be getting it in April, how's that for customer service? So in conclusion, GOOD LUCK with the 16MB service!!


cjwarner

join:2002-01-02
Pelham, AL
reply to WyckedKnight
My d/l speed is usually above 9000-- not today.



cjwarner

join:2002-01-02
Pelham, AL
At midnight, it's better but not the best I've seen:


yeahian1

join:2007-07-31
Altadena, CA
reply to dks7
so true


cjwarner

join:2002-01-02
Pelham, AL
reply to cjwarner
Hell, where is the 10MB / 1 MB ?



dav0r
translate
Premium
join:2003-06-15
Albertville, MN
·Charter Pipeline
·Embarq

reply to kommander
said by kommander See Profile :

what is a better speed test site, and why isn't speedtest.net a good one?
The key is to try at least two (or even three) sites that are usually not overrun with tests if you suspect an issue with your line. I don't think any single speed test is 100% valid 365-24/7.

I've seen some issues with my line not being fully there lately during busy hours as well but it's always above 5mbps.

speedtest.charter.com
speakeasy.net/speedtest

Basically you want to test on-network if you can and that will likely yield more consistent results than off-network site testing even if the Charter site is far away, for example.

mbkowns
Got Bandwidth?

join:2003-07-01
Riverside, CA

speedtests are lame.. go connect to a ftp from a fast server and upload and download large files. Then you will see the actual speed your getting. Also try several known good servers and see what your results are.
--
- MBK (AIM = IllMBKllI)


WyckedKnight

join:2004-07-12
Van Nuys, CA
reply to dav0r
davor, speakeasy.net/speedtest is the same as speedtest.net, just different hosting. as both use the ookla net metrics.


Skroob

@charter.com
reply to mbkowns
I was on the phone today with Charter and they said first week of Feb. I should have 16meg. Btw, I'm in WI.


markishdhdhd

@charter.com
reply to mbkowns
i was told on the phone today that 16meg is coming in very early feb for st.louis


BinaryXtreme

join:2004-04-20
Sparks, NV
·Charter Pipeline


1 edit
reply to mbkowns


Rock solid here in Nevada!

ok: as per Miranda site from Nevada to Illinois keep in mind:

TCP/Web100 Network Diagnostic Tool v5.3.4e
click START to begin
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client to server) . . . . . 986.53Kb/s
running 10s inbound test (server to client) . . . . . . 9.60Mb/s
Your PC is connected to a Cable/DSL modem


jarablue
Always be true to yourself

join:2001-06-11
Worcester, MA


2 edits
reply to mbkowns
This will get deployed in areas where there is competiton. Most likey FIOS areas. Keller TX should just be the poster child for Charter now.

The rest of the nation will see this probably in late 08, early 09 if that. What I don't get is why the hell does Charter keep doing shitty ass upgrades??? How about this..offer 10meg like you did 1 year ago. Then, listen, really listen to this. Instead of patchworking the shitcan stringboxes you have connecting us, rework the infrastructure to do a "what the shit???!!!"" upgrade! Meaning, while upgrading your network, let the hype machine build that we are going from 10meg to 25meg. And when the system is ready, it will take some time but beleive us Charter, we'll wait like a dog for its master when the hype machine in building, roll out a 40 meg tier. Everyone will be like "holy shit whatttt?? This is Charter? Then continue smack laying with kick ass upgrades from the network that was built. Don't do shit bag upgrades and patch the old jeans. Charter is playing catchup. All the time.

The money is not rolling in right now and hasn't been. Hmmm. They need to seriously TAKE OUT the dead wood. There is still a ton in it. I know. Personally. I can keep talking but really? Is it worth it?

And the best part is...I really do like my 10 meg. I have been here 7 years. I am not leaving. Unless I move to FIOS, which I was supposed to, but didn't. Even if I get FIOS, I will never leave this forum because deep inside I want Charter to pimp slap the rest. It's a messed up relationship. No doubt.

matt314159

join:2006-01-18
Hesperia, CA
·Charter Pipeline

reply to mbkowns
The only thing with your logic, there, is that charter can't spend money it doesnt have, and their debt is so high they can't exactly borrow a lot either.

They have to do what they can within the constraints that they have. I think 16/2 is a great upgrade from 10/1. You get a 60% boost in download speed and a 100% boost in upload speed.

And from what I've been hearing, the nationwide rollout is going to be rather soon, it's not going to be just a patchwork upgrade. I might eat my words on this, but I think Feb 1 might be the day most of charter's areas light up with the new 16meg tier.


JeffB
Premium
join:2001-12-20
Somewhere

reply to jarablue
said by jarablue See Profile :

Keller TX should just be the poster child for Charter now.
Should be, but isn't. I've had 16/2 for a few months now. I haven't seen more than 11-12 for the past month and am consistently in the 9-10 range. Calling support doesn't help, calling billing to ask for credit for piss-poor service doesn't help, and writing their CEO only helps for about a month or so. Charter's in over their head trying to deliver on advertised speeds.

mbkowns
Got Bandwidth?

join:2003-07-01
Riverside, CA
Where are you located that you have 16mb... ?


JeffB
Premium
join:2001-12-20
Somewhere

said by mbkowns See Profile :

Where are you located that you have 16mb... ?
Keller TX but unfortunately outside of FiOS territory.

BoMarty

join:2001-02-01
Ballwin, MO
reply to mbkowns
I AM GETTING IT ON FEBRUARY 4TH
Forums » US Cable Support » Charter HSI/CATV[HSI] Outbound Acces to Port 25 blocked except for charter.net »
« [CATV] BTN is LIVE in Madison, WI  
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