markopoleo
join:2003-04-02
Bonne Terre, MO
 ·Charter Pipeline
| reply to matt314159
Re: 16MB / 2 MB WHERE IS IT!?
matt they can reset your modem while in chat, it just says "please wait while we re-establish the connection..then connects you back".
Btw when i moved across the street other day my 10meg service INCREASED by about $5 a month. Because I moved I was not locked into my old rate anymore, and also can't get on a promotion for some odd reason. Moving across the street raised my price..classy charter.
I'm not getting 16meg till I fix all the stupid billing problems they made. lol |
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matt314159
join:2006-01-18
Hesperia, CA
·Charter Pipeline
| said by markopoleo  :matt they can reset your modem while in chat, it just says "please wait while we re-establish the connection..then connects you back". Btw when i moved across the street other day my 10meg service INCREASED by about $5 a month. Because I moved I was not locked into my old rate anymore, and also can't get on a promotion for some odd reason. Moving across the street raised my price..classy charter. I'm not getting 16meg till I fix all the stupid billing problems they made. lol That's good to know, I thought the connection would reconnect to a different agent or something when it came back on.
I'm kind of glad it didn't go through in a way, because I really do like the $34.95 rate I'm now paying for the 10meg service. If the promo on the 16 meg is $59.99 that would raise my bill by 25 bucks a month.
instead, I might just treat myself to a giganews subscription with all the money I'm saving. Though the sweet temptation of 2mb upload makes me almost want to take the plunge anyway. Argh, it's a touch decision! |
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markopoleo
join:2003-04-02
Bonne Terre, MO
·Charter Pipeline
1 edit | Just a note to you all..
If you called in and asked for 16meg, and they said it was available and it was NOT. CHeck your bill this month, I just got back from Charter office and they put the $25 internet MAX on my account even though its not available till end of March here.
Again its in the billing system, just not deployed so it might appear to be charged for it on your bill. |
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tacshose
@charter.com | reply to mbkowns
No 16mb service at 141 and 40 in STL, but the $34.99 per month offer they just made me sounds mighty fine... |
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wheremy16megbeat
@charter.com | Is the 34.99 price bundled or just HSI? |
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matt314159
join:2006-01-18
Hesperia, CA
1 edit | said by wheremy16megbeat :
Is the 34.99 price bundled or just HSI?
I got the $34.99 plan for HSI only. I just called in and told them I was cancelling, they offered me $34.99 for 12 months. |
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cooldude9919
join:2000-05-29
Cape Girardeau, MO
clubs: | reply to mbkowns
10mb for $34.99 is a good deal.
Ill just have to find a way to justify the much higher price for my 16mb  |
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sp16mb
@uscc.com
| reply to mbkowns
Sun Prairie and Baraboo, Wisconsin areas now appear to have 16/2 service available according to the article below...with the Madison area supposedly set to go around June 1st.
»www.madison.com/tct/business/stories/276832 |
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FighterOfFoo
join:2003-06-17
Grand Island, NE | reply to mbkowns
Just called and it's available in central Nebraska (Grand Island) Pricing was higher than others have reported, no trial promotion available here - it's $74.99/mo.
 |
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markopoleo
join:2003-04-02
Bonne Terre, MO | 
Just got it here, $55 a month. Not a promotions, no bundling needed for that price. |
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matt314159
join:2006-01-18
Hesperia, CA | reply to mbkowns
^That's a good deal, IMHO...I've got this feeling here in socal it's gonna be at least $69 when it comes out.
As of this morning, still not available out here yet. |
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dwykofka
join:2004-12-07
Greenville, SC | I was sadly disappointed today when I asked about it as well. |
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BoMarty
join:2001-02-01
Ballwin, MO
| reply to mbkowns
I got all excited again. Called still no 16 meg in St Louis 
What I found interesting, is that the Tech Support person I spoke to said Charter is "BETA" testing 20 Megs in Texas. He had limited information and was not sure the upload when you have the 20meg download program.
Very interesting........................... |
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audiolocator
join:2001-11-30
Saint Peters, MO
| said by BoMarty :I got all excited again. Called still no 16 meg in St Louis What I found interesting, is that the Tech Support person I spoke to said Charter is "BETA" testing 20 Megs in Texas. He had limited information and was not sure the upload when you have the 20meg download program. Very interesting........................... Texas has fios, so Charter has to be competitive. No fios in Missouri means Charter can offer whatever crappy service they want. |
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KellerSL
@charter.com | We have had faster speeds in Keller, TX for about 3-4 weeks.
KellerSL |
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WyckedKnight
We the corporations by the corporations
join:2004-07-12
Van Nuys, CA
·RoadRunner Cable
| reply to mbkowns
I went in today to pay my cable bill here in So. Cali., And the CSR said she didn't know when for the Burbank - Glendale area for the 16/2 package. I told her that I was told last month that it would be this month. All she was told was that there was no ETA on when it'll be available. |
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markopoleo
join:2003-04-02
Bonne Terre, MO
·Charter Pipeline
| Is it in the billing system wyckedknight?
From the time they had it in billing system to when they actually offered it was about 2 months here in my state.
I could order it before it was here before that long, had to get them to remove 2 months worth of billing for 16meg when not even here :P That might be a indicator to when you can get it../shrug |
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WyckedKnight
We the corporations by the corporations
join:2004-07-12
Van Nuys, CA | She didn't say. all she had said was that she had no clue on when it'll be available in our area. I'm going to call in later today though to double check. |
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Katnap
@charter.com | reply to mbkowns
It's currently available in Missouri...outside of St Louis. |
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LowRider
join:2006-06-23
Dallas, GA | reply to mbkowns
well i got one of the save money deals in the mail where you call a special number, it said at the bottom "Surf up to 16megs!!!" or something like that. i called but it still not available in my area yet. |
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