16MB / 2 MB WHERE IS IT!? in Charter HSI/CATV

16MB / 2 MB WHERE IS IT!? in Charter HSI/CATV http://www.dslreports.com/forum/r19735294 en Thu, 10 Dec 2009 10:55:32 EDT Thu, 10 Dec 2009 10:55:32 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,21036461 TuPaK : I'm in TC as well

no u-verse on my street yet :/]]> http://www.dslreports.com/forum/remark,21036461 Sun, 31 Aug 2008 15:55:17 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,21028563 tenton :

said by mbkowns

:

Good Luck with that HAHA Uverse blows...

Did I say I was switching to U-Verse? I merely mentioned that U-Verse appears to be available in the 626 area code...that's competition and for the US markets, competition usually drives better service and options. Especially if the competition appears to be on par with what's being offered.

And I'm glad to know that apparently U-Verse blows in all areas. Thanks for letting me know. It's not like Charter's been perfect, what with the regularly laggy internet (it'll be severely laggy again in a month or two) and the overcompressed HD channels.]]> http://www.dslreports.com/forum/remark,21028563 Fri, 29 Aug 2008 19:43:46 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,21023716 anon : signed up for 5mb / $19.99 / 6 months
had a problem w/ signal strength

sat on the phone for 30 min,
they offered 10mb / $25.00 / 6 months

sat on the phone for 30 min,
tech didnt show up for call

they offered 16mb / $25.00 / regular price

dont know if the guy was un-informed or not. but ill quote him if they try to charge me more.]]> http://www.dslreports.com/forum/remark,21023716 Thu, 28 Aug 2008 23:16:02 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,21017934 mbkowns : Good Luck with that HAHA Uverse blows... ]]> http://www.dslreports.com/forum/remark,21017934 Wed, 27 Aug 2008 23:10:58 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,21016347 matt314159 :

said by BlakePaulson

:

So does charter make you use one of their modems for 16/2 or can I still use my Motorola SB5100 (I looked up the info on it... supposedly it can do 38mbps down and 30mbps up)

Yeah SB5100 will work fine. It's what i'm using.

That's a speedtest I got just now. I really with they would have called it a 15/2 tier, as I rarely get above 15.5. But It has more to do with the modem provisioning and network capacity than it does the modem itself. ]]> http://www.dslreports.com/forum/remark,21016347 Wed, 27 Aug 2008 17:42:50 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,21016003 anon : Charter 16/2 for businesses in Burbank is almost $600/month!]]> http://www.dslreports.com/forum/remark,21016003 Wed, 27 Aug 2008 16:36:59 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20967868 BlakePaulson : So does charter make you use one of their modems for 16/2 or can I still use my Motorola SB5100 (I looked up the info on it... supposedly it can do 38mbps down and 30mbps up)]]> http://www.dslreports.com/forum/remark,20967868 Mon, 18 Aug 2008 10:27:11 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20948023 BortB25 : We have 16/2 in Duluth. Its not really advertised much but it is here for $55 month on a promo. ]]> http://www.dslreports.com/forum/remark,20948023 Wed, 13 Aug 2008 23:36:06 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20947974 BlakePaulson :

said by cmajkrzak

:

Forgot to post back here, I was told by a chater tech that works in the Buffalo, MN office that roll out should be mid-July, so Monticello, Buffalo, Albertville areas should be going soon!

It shall be nice to see my online backup be double the speed, I can finally have it backup some larger documents w/o fear of taking days.

I wonder if it made it's way along 94 and came to St. Cloud / Alexandria / Fergus Falls]]> http://www.dslreports.com/forum/remark,20947974 Wed, 13 Aug 2008 23:27:01 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20945332 tenton : You would think that they would be more interested in bumping up the speed in the 626; we've usually gotten speed bumps fairly early in the past and AT&T U-Verse is available in the area (with a 10.5/1.5 Internet package), at least according to the flyers and AT&Ts website.]]> http://www.dslreports.com/forum/remark,20945332 Wed, 13 Aug 2008 14:57:12 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20925675 dav0r : Haven't seen anything yet. You? Will check the speed result posts...]]> http://www.dslreports.com/forum/remark,20925675 Sat, 09 Aug 2008 16:20:59 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20922933 BBT IV : We have 16/2 in Southern Oregon. I'm happy with my 10/1 but the folks that have 16/2 here are getting good speeds and no complaints.]]> http://www.dslreports.com/forum/remark,20922933 Fri, 08 Aug 2008 23:44:48 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20917787 eshiku : I hope they will upgrade their network here at 626 area before doing any upping the speed tier....

i get less than 1mb after 9pm....]]> http://www.dslreports.com/forum/remark,20917787 Fri, 08 Aug 2008 02:09:36 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20916959 TuPaK : just called them, no 16mbps not available in my area (San Gabriel, 626)]]> http://www.dslreports.com/forum/remark,20916959 Thu, 07 Aug 2008 22:02:36 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20916920 TuPaK : any update on the 626 area?]]> http://www.dslreports.com/forum/remark,20916920 Thu, 07 Aug 2008 21:52:26 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20632427 TuPaK : I just asked if it's available in my area and it's not.

:(]]> http://www.dslreports.com/forum/remark,20632427 Thu, 12 Jun 2008 12:59:28 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20632364 BF69 : well just yesterday I noticed the Charter website said "speeds up to 16 Mbps" when it used to say 10. When you put in my address though it does not yet show an option for ordering 16 meg. Of course we had 10 Mbps service available in my area for over a year before it ever showed up as an ordering option on the website. So I suspect it's already here or will be soon.]]> http://www.dslreports.com/forum/remark,20632364 Thu, 12 Jun 2008 12:49:02 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20632208 gargoyle999 : Finally available in Lakeville, MN! Signed up today. $25/month for high speed max plus $29.99 base (12 month promo).

Going to give it a try and see if it's worth the extra $25 vs only extra $5 for 10meg.]]> http://www.dslreports.com/forum/remark,20632208 Thu, 12 Jun 2008 12:17:33 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20631564 cmajkrzak : Forgot to post back here, I was told by a chater tech that works in the Buffalo, MN office that roll out should be mid-July, so Monticello, Buffalo, Albertville areas should be going soon!

It shall be nice to see my online backup be double the speed, I can finally have it backup some larger documents w/o fear of taking days.]]> http://www.dslreports.com/forum/remark,20631564 Thu, 12 Jun 2008 09:58:29 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20614320 dwykofka : My 16/2 Connection is functioning very well. I get 15.6 average downstream and 1.9 average upstream. Everything seems very stable.]]> http://www.dslreports.com/forum/remark,20614320 Mon, 09 Jun 2008 10:30:18 EDT price pwned. http://www.dslreports.com/forum/remark,20605025 anon : i live in reno, i just got my 10meg hooked up today, have yet to test it. but i am only paying 29.99 a month for 10meg and basic cable, i feel sorry for everyone paying 60. ]]> http://www.dslreports.com/forum/remark,20605025 Sat, 07 Jun 2008 00:15:32 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20597541 jeffro : The 16/2 has been great here except that the rep lied to me about the price. It isn't $20 here. It's $25.]]> http://www.dslreports.com/forum/remark,20597541 Thu, 05 Jun 2008 18:14:04 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20589940 anon : Hey guys, Does anyone know when they will deploy 16/2 to gainesville GA? I would be very interested...]]> http://www.dslreports.com/forum/remark,20589940 Wed, 04 Jun 2008 12:44:18 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20586306 Hemp : I just got 16/2 in 95010
they SAID my monthly ($70ish)would stay the same but I'd just have to pay 20 dollars to upgrade, we'll see when the bill comes.

]]> http://www.dslreports.com/forum/remark,20586306 Tue, 03 Jun 2008 20:24:40 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20584681 Kornflake : got 16 and 2 here in wi had to talk to some one in tech suport for it thay did not say it was avable at the local office]]> http://www.dslreports.com/forum/remark,20584681 Tue, 03 Jun 2008 15:49:09 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20584255 dwykofka : $54/mo without cable.

Then dish pissed me off so I ordered a bundle with a DVR / Coax outlet / Digital box (3 tv's in total) / Bunch of channels / 16MB for 123/mo

That's a $60/mo savings over my old Charter / Dish network setup. Hopefully the DVR / Quality isn't too much of a hit.]]> http://www.dslreports.com/forum/remark,20584255 Tue, 03 Jun 2008 14:36:04 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20584239 DA :

said by dwykofka

:

I just ordered an upgrade to 16/2 in greenville SC.

I have to wait until tuesday because I ordered a DVR / Digital package to replace my sat service that dish networks can no longer maintain properly.

How much was it in your area?]]> http://www.dslreports.com/forum/remark,20584239 Tue, 03 Jun 2008 14:33:14 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20583565 matt314159 :

said by csr :

16 meg is aval in certin areas of so cal right now if not a majority of the area

I think the entire footprint probably has it now. I know the inland empire has had it since the end of march, I got it only a couple days after it launched down here. Then with the glendale/burbank area going live along with several other places in the west, i think everyone out here shoul dhave it available now.

And I saw a "High speed internet Max" commercial the other day for the first time. yet they didn't actually quote a speed. It just touted it being their fastest tier. ]]> http://www.dslreports.com/forum/remark,20583565 Tue, 03 Jun 2008 12:41:25 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20582833 anon :

said by drcake007

:

If you are using a router make sure that the WAN side is able to handle over 10 mbps. Mine wasn't, got a newer one and solved the problem.

im using a Linksys WRT54G router. Will that work well? Do you or anyone else have a suggestion on what brand/model to get? ]]> http://www.dslreports.com/forum/remark,20582833 Tue, 03 Jun 2008 10:26:13 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20581676 shift_x : Well 16MB is in Southern Oregon now.

Jumped on the promo for $5 more than I was paying for 10Mb service. Greatly impressed. Especially to New Zealand!]]> http://www.dslreports.com/forum/remark,20581676 Tue, 03 Jun 2008 01:17:04 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20562729 dwykofka : I just ordered an upgrade to 16/2 in greenville SC.

I have to wait until tuesday because I ordered a DVR / Digital package to replace my sat service that dish networks can no longer maintain properly.]]> http://www.dslreports.com/forum/remark,20562729 Fri, 30 May 2008 10:06:09 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20560431 anon : 16 meg is aval in certin areas of so cal right now if not a majority of the area ]]> http://www.dslreports.com/forum/remark,20560431 Thu, 29 May 2008 20:46:14 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20558931 gargoyle999 :

said by cmajkrzak

:

Anyone in MN getting these speeds yet? Charter told me months ago soon :/

It's not in Lakeville yet. ]]> http://www.dslreports.com/forum/remark,20558931 Thu, 29 May 2008 16:12:02 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20550126 WyckedKnight : Johnny5072 it has been available for about a week here in Burbank-Gelndale areas]]> http://www.dslreports.com/forum/remark,20550126 Wed, 28 May 2008 03:05:48 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20548318 anon : Spoke with Chater Cust Rep (via phone) 5/27/08, and informed me that the 16meg is available in the Burbank/Glendale area.

Will post speedtest when I get home.]]> http://www.dslreports.com/forum/remark,20548318 Tue, 27 May 2008 19:58:40 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20538140 Icarus :

Available in Connecticut out of the Newtown headend. Just got mine and its nice and fast. Somehow its also $5 cheaper than the 10/1 connection I had.
--
Team Helix- Folding@Home and Rosetta@Home]]> http://www.dslreports.com/forum/remark,20538140 Sun, 25 May 2008 17:19:48 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20536281 WyckedKnight : I'm not behind a router ATM. just a direct hook up to the modem. just did a new speed test but to a diffrent location at speedtest.net and got these speeds

]]> http://www.dslreports.com/forum/remark,20536281 Sun, 25 May 2008 03:33:18 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20536054 cmajkrzak : Anyone in MN getting these speeds yet? Charter told me months ago soon :/]]> http://www.dslreports.com/forum/remark,20536054 Sun, 25 May 2008 01:06:14 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20534772 drcake007 : If you are using a router make sure that the WAN side is able to handle over 10 mbps. Mine wasn't, got a newer one and solved the problem.]]> http://www.dslreports.com/forum/remark,20534772 Sat, 24 May 2008 18:41:28 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20534710 drcake007 :

Got it here in St. Louis]]> http://www.dslreports.com/forum/remark,20534710 Sat, 24 May 2008 18:27:54 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20533688 WyckedKnight : Sorry for the double post but i wanted to let others know that the 16/2 package is now available in the Burbank - Glendale area. don't mind the upload speeds speedtest.net is have some issues everywhere else it's testing fine.

]]> http://www.dslreports.com/forum/remark,20533688 Sat, 24 May 2008 13:22:41 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20530554 WyckedKnight : wow just checked Charters website and it shows that the 16/2 is now available in my area. I'll have to call in later tonight to see if it is or not. ]]> http://www.dslreports.com/forum/remark,20530554 Fri, 23 May 2008 17:35:01 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20527924 houkouonchi :

said by tn charter rulz :

ive got it all in tn...sorry :D :o :p

Wow, that is some really crappy speed for a cached download. Hell even non cached disk reads/writes go faster than that on my system and cached would be in the gigabytes/sec range.
--
Chugging along on 3x 6016/768k DSL Extreme DSL lines and one 3008/512 ATT DSL DIrect line for a combined total of just over 18 meg download and 2350 up. yay!]]> http://www.dslreports.com/forum/remark,20527924 Fri, 23 May 2008 08:58:00 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20527436 WyckedKnight : I've heard parts of S.G. Valley have it, But it's not in my area as of yet. I'm in the Burbank/Glendale area. ]]> http://www.dslreports.com/forum/remark,20527436 Fri, 23 May 2008 03:46:03 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20527214 Voltron64 : Any info on SoCal getting 16MB? (Los Angeles county)]]> http://www.dslreports.com/forum/remark,20527214 Fri, 23 May 2008 01:38:55 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20526832 Headend : Testing in progress central california, launch soon.]]> http://www.dslreports.com/forum/remark,20526832 Thu, 22 May 2008 23:45:18 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20526119 DOHCZC : I got 16/2 for $44.99/month for 12 months]]> http://www.dslreports.com/forum/remark,20526119 Thu, 22 May 2008 21:16:35 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20522681 anon : DOHCZC,
Is there any promotional pricing going on for 16/2 in Roswell, GA? Did you need to upgrade your cable modem? Thanks.]]> http://www.dslreports.com/forum/remark,20522681 Thu, 22 May 2008 10:31:52 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20522562 DOHCZC : Just got my 16/2 last night. getting pretty close to full speed. I will post a speedtest later tonight.]]> http://www.dslreports.com/forum/remark,20522562 Thu, 22 May 2008 10:08:00 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20522499 cooldude9919 :

said by DOHCZC

said by cooldude9919

said by DOHCZC

:

quit downloading on the lan :uhh:

Even lan traffic wouldnt be that fast. Just a cached download im sure.

was being facetious ;)

lol figuried as much. Maybe someday we can get 1.7gigabit to the internet from our house.]]> http://www.dslreports.com/forum/remark,20522499 Thu, 22 May 2008 09:54:13 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20522348 DOHCZC :

said by cooldude9919

said by DOHCZC

:

quit downloading on the lan :uhh:

Even lan traffic wouldnt be that fast. Just a cached download im sure.

was being facetious ;)]]> http://www.dslreports.com/forum/remark,20522348 Thu, 22 May 2008 09:26:09 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20521618 markopoleo : You don't need DOCSIS 3.0 modems...]]> http://www.dslreports.com/forum/remark,20521618 Thu, 22 May 2008 02:30:45 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20521576 Xelloss : Just got 16mbps earlier tonight, and so far it seems to be a little lower then 16 mbps, getting around 1.85 MB/sec download of newsgroup, Revision3 downloads using the Internet Download Manager gives me around 1.8-2.0 MB/sec.

Speedtest gives me on my wireless.

Wired gives me, so not sure whats up there, but wired is more stable at these speeds.

But as long as I am getting those DL from newsgroups and Rev3 shows then I am happy.

So far I am pretty pleased. Just thinking back pre 2004 before Charter came in the my area (and I live out in 14 miles from the nearest city) I would have dial up and download at 2 kb/sec now charters giving me 2000 kb/sec, basically 1000 times faster, just ridiculous, but totally awesome.

But things to look forward to is those DOCSIS 3.0 Modems, but I am sure happy with 16mbps and 2mbps up (worth it just for upload).]]> http://www.dslreports.com/forum/remark,20521576 Thu, 22 May 2008 02:13:46 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20518893 cooldude9919 :

said by DOHCZC

:

quit downloading on the lan :uhh:

Even lan traffic wouldnt be that fast. Just a cached download im sure.]]> http://www.dslreports.com/forum/remark,20518893 Wed, 21 May 2008 17:01:10 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20518311 DOHCZC : quit downloading on the lan :uhh:]]> http://www.dslreports.com/forum/remark,20518311 Wed, 21 May 2008 15:28:09 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20511949 cooldude9919 : :p yes im sure you are getting 200,000k/s or 1.7 gigabit per second speeds on a docsis cable modem.]]> http://www.dslreports.com/forum/remark,20511949 Tue, 20 May 2008 13:11:17 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20510653 anon : ive got it all in tn...sorry :D :o :p

]]> http://www.dslreports.com/forum/remark,20510653 Tue, 20 May 2008 08:47:41 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20506752 anon : I think people like speedtest.net because you can paste the results; some here are prone to making vague remarks that insinuate that others aren't being honest when posting a paste of text only.

With that said, I always get my full download from other severs like speakeasy.net or speedtest.cd.charter.com/. I suppose I could PrintScreen the results...though honestly it's kinda stupid to have to prove a few kb's. ]]> http://www.dslreports.com/forum/remark,20506752 Mon, 19 May 2008 14:40:25 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20506424 Dyaus : You guys are lucky. With 10/1 I never would get 10 down from speedtest.net. Every now and then I'd get 1 up, but not very often.

I just recently upgraded (well tried at least) to get 16/2 and they somehow managed to only provision my for the 2 up. I still get 10 down. Looks like I'll be calling after work today if it's still not fixed.]]> http://www.dslreports.com/forum/remark,20506424 Mon, 19 May 2008 13:34:44 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20503521 anon : You try: »speedtest.cd.charter.com/

?]]> http://www.dslreports.com/forum/remark,20503521 Sun, 18 May 2008 20:57:06 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20502776 jeffro : I have yet to get 16/2 out of my tests as well. When I was on 10/1 I would exceed them both everytime. Now I get really close but not over. Doesn't matter to me though. As long as I can tell I'm getting really close to what I should be, I'm happy. Maybe try www.speakeasy.net/speedtest I usually get better results from that than I do speedtest.net.]]> http://www.dslreports.com/forum/remark,20502776 Sun, 18 May 2008 17:49:57 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20502183 anon : Linksys Modem, Linksys Router.

Last Result:
Download Speed: 16076 kbps (2009.5 KB/sec transfer rate)
Upload Speed: 1859 kbps (232.4 KB/sec transfer rate)
More Information:

* Speed Test Results

For whatever reason I'm not pulling 16000kbps from speedtest.net, the most I can get at this time is 15000+kbps

]]> http://www.dslreports.com/forum/remark,20502183 Sun, 18 May 2008 15:12:20 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20501520 Hemp : wtb]]> http://www.dslreports.com/forum/remark,20501520 Sun, 18 May 2008 12:19:34 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20501352 jeffro : I recently purchased a Motorola surfboard modem. Model # SBG900 and the 16/2 tier works great with it. ]]> http://www.dslreports.com/forum/remark,20501352 Sun, 18 May 2008 11:29:48 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20500936 DOHCZC : here is a odd responce that i got online
"TTD Melai : Thank you for that information. *****, I have something here that might interest you. I could see here in your account that you currently have 10MB package for your high speed internet services. Good news! You have been randomly selected to have a chance to take advantage of our 16MB upgrade. With your 10MB package, you could just download up to 10Mb and upload up to 1Mb. But with 16MB package, you could download up to 16Mb and upload up to 2Mb. Would you want me to upgrade your internet service? "

random eh?]]> http://www.dslreports.com/forum/remark,20500936 Sun, 18 May 2008 09:09:59 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20494378 matt314159 :

said by MrChilly :

yeah..what brand modem are you using? So far it seems the motorola's can't pull that

they can it just depends on how much they actually overprovision your modem to allow for tcp overhead. It seems like as a general rule, california is less than places in the north central midwest and elsewhere. ]]> http://www.dslreports.com/forum/remark,20494378 Fri, 16 May 2008 16:50:16 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20493721 anon : yeah..what brand modem are you using? So far it seems the motorola's can't pull that]]> http://www.dslreports.com/forum/remark,20493721 Fri, 16 May 2008 14:53:58 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20477275 BoMarty :

said by Crymeariver :

\

1:30pm Central. Consistency rocks.

What modem are you using if I may ask? And are you in what part of St Louis?

Why I ask, is that when I had 10meg, I got over the advertised speed. Now with 16megs, I have never been over advertised speed. With modem cap at 16.777megs, I was expecting a higher speed test results.

Thanks.]]> http://www.dslreports.com/forum/remark,20477275 Tue, 13 May 2008 18:45:37 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20476339 jeffro : Available here in Holland MI.

»www.speedtest.net/result/270949623.png

Sorry for the link. Couldn't get the pic to attach.]]> http://www.dslreports.com/forum/remark,20476339 Tue, 13 May 2008 15:44:14 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20457466 anon :

\

1:30pm Central. Consistency rocks. ]]> http://www.dslreports.com/forum/remark,20457466 Fri, 09 May 2008 14:28:14 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20456999 DHRacer : Just stikes me as strange that my neck of the woods (literally) would have 16/2.

We have ZERO competition up here from Verizon (they offer DSL in a very small circle as there is only one real CO in the area, even though they might have RTs spread out but they don't appear to). So it seems odd that they don't just offer 3 or 5 down and call it a day.

--
"No one will believe you solved this problem in one day! We've been working on it for months. Now, go act busy for a few weeks and I'll let you know when it's time to tell them." (R&D Supervisor, Minnesota Mining & Manufacturing /3M Corp.)]]> http://www.dslreports.com/forum/remark,20456999 Fri, 09 May 2008 13:04:19 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20456750 ac3boy : Hey Rob,

Are your consistent with your speeds besides peak traffic times?

I am going to give them a call and see what is up with my slower speeds today. Wish me luck everyone. HAHA]]> http://www.dslreports.com/forum/remark,20456750 Fri, 09 May 2008 12:09:53 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20456745 ac3boy : Sorry Greg. I got you mixed up with Rob and he seems to have posted a speedtest picture already and I missed it. I must have been drinking when I posted. ;-)

Thanks for the reply though.]]> http://www.dslreports.com/forum/remark,20456745 Fri, 09 May 2008 12:08:31 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20456591 jeffro : U-Verse offers 1.5 on the upload. That would be enough for some to jump over to it. I know it's only .5 but some would still say it is faster and go with it.]]> http://www.dslreports.com/forum/remark,20456591 Fri, 09 May 2008 11:36:11 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20455785 BF69 :

said by jeffro

:

I live in Holland and called yesterday and it is not available here yet. Probably soon considering U-Verse is available in Holland now.

U-verse only offers up to 10 Mbps which Charter already has. So why would that necessarily push Charter to up it's speed to 16 Mbps?]]> http://www.dslreports.com/forum/remark,20455785 Fri, 09 May 2008 09:33:19 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20455727 jeffro : I live in Holland and called yesterday and it is not available here yet. Probably soon considering U-Verse is available in Holland now.]]> http://www.dslreports.com/forum/remark,20455727 Fri, 09 May 2008 09:23:21 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20453802 matt314159 :

said by DHRacer

:

According to a Charter Tech out at my house doing a services transfer (I moved), 16/2 was available for Lake Arrowhead, CA and some surrounding environs.

He said it was only $5 more than the 10/1 service (of which I get $10 off for bundling).

He asked if I wanted to get it and I said sure. I just wanted to see what the speeds looked like, but I would probably go back to 10/1 as its good enough for me. Though I haven't see any speedtest sites reflect the new speed yet, so maybe he forgot, or was talking out of his butt and it isn't really available...

But it came straight from a Charter Field Tech so they should know since they actually install this stuff.

It's probably available where you are, I know most of the inland empire has it, what did that one tech call it, IKAAN or something like that? I wouldnt be too surprised at all if you had it.]]> http://www.dslreports.com/forum/remark,20453802 Thu, 08 May 2008 20:47:24 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20453763 gzt7d8 : ac3boy,
You might have me confused with another person, I don't live in Georgia, I'm located in Michigan.

Sorry.... :huh:

Greg ]]> http://www.dslreports.com/forum/remark,20453763 Thu, 08 May 2008 20:38:00 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20453564 efong :

said by xlilxbo1x

How did you get such fantastic speeds?]]> http://www.dslreports.com/forum/remark,20453564 Thu, 08 May 2008 19:42:47 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20453266 ac3boy : Greg,

Could you do a speed test for me on speedtest.net. You and I share the same head end in Roswell. I am consistently between 13-14Mb/1.4-1.7Mb. On 10/1 I was getting a consistent full 10/1.

Thanks.]]> http://www.dslreports.com/forum/remark,20453266 Thu, 08 May 2008 18:29:32 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20452742 charlesrshel :

said by skburger

:

I received my new modem via FedEx today. It is not a DOCSIS 3.0 modem, but rather a 2.0 modem (Motorola SB5120). I called tech support to inquire about the DOCSIS 3.0 compliant Motorola SB6120 and was told that they were not yet ready to start using them nor could they give me any idea of a possible timeframe. I had them provision the new modem, but I can't really see any difference from the Motorola SB4101 it replaced, even though the 4101 was not DOCSIS 2.0 compliant.

Thanks for the update skburger.]]> http://www.dslreports.com/forum/remark,20452742 Thu, 08 May 2008 16:51:41 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20452425 Gareee : Evidently, it's available now in the western NC area.

If my 10 meg speeds were ever fixed, I might consider upgrading.. LOL!]]> http://www.dslreports.com/forum/remark,20452425 Thu, 08 May 2008 15:58:57 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20449219 skburger : I received my new modem via FedEx today. It is not a DOCSIS 3.0 modem, but rather a 2.0 modem (Motorola SB5120). I called tech support to inquire about the DOCSIS 3.0 compliant Motorola SB6120 and was told that they were not yet ready to start using them nor could they give me any idea of a possible timeframe. I had them provision the new modem, but I can't really see any difference from the Motorola SB4101 it replaced, even though the 4101 was not DOCSIS 2.0 compliant.]]> http://www.dslreports.com/forum/remark,20449219 Wed, 07 May 2008 23:30:58 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20448435 robp2626 : Available in Kalamazoo, MI. Just got modem provisioned.]]> http://www.dslreports.com/forum/remark,20448435 Wed, 07 May 2008 21:14:24 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20448367 stlpaul : So, if 16 costs what 10 used to cost, and I'm in a bundle till the end of the year, it should be no problem for them to just switch me to 16 without charging me anything more, right? :-P]]> http://www.dslreports.com/forum/remark,20448367 Wed, 07 May 2008 21:01:06 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20447829 anon : Just got it last night in Janesville, WI. My speed stayed the same pretty much from my 10 meg, except for my upload. Now i did manage to get 15.5 mbps at 2 am last night, but yeah.]]> http://www.dslreports.com/forum/remark,20447829 Wed, 07 May 2008 19:17:37 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20447676 matt314159 :

said by tkn :

Hmm, I had read that 16/2 was available in Madison, WI, but I just got done with a live chat with a Charter rep and he said it wasn't available. When I told him that other users online had reported already having the service, he said just "We roll out new services all the time".

Can anyone in the know tell me if 16/2 is only available in parts of Madison?

Best way to find out is to call in. The chat reps are hit and miss.]]> http://www.dslreports.com/forum/remark,20447676 Wed, 07 May 2008 18:47:20 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20447345 anon : Hmm, I had read that 16/2 was available in Madison, WI, but I just got done with a live chat with a Charter rep and he said it wasn't available. When I told him that other users online had reported already having the service, he said just "We roll out new services all the time".

Can anyone in the know tell me if 16/2 is only available in parts of Madison?]]> http://www.dslreports.com/forum/remark,20447345 Wed, 07 May 2008 17:41:40 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20443094 skburger : No modem received yet. I will call Charter in the morning to see what the shipping status is, as I was told last Wednesday that it would be delivered by now. I haven't forgotten this forum!!]]> http://www.dslreports.com/forum/remark,20443094 Tue, 06 May 2008 23:18:57 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20440529 Dogg :

said by LowRider

:

can anyone check area code 29611

Your best bet is to just call or web chat. I did it all via webchat myself.]]> http://www.dslreports.com/forum/remark,20440529 Tue, 06 May 2008 15:02:36 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20440024 LowRider : can anyone check area code 29611]]> http://www.dslreports.com/forum/remark,20440024 Tue, 06 May 2008 13:43:14 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20439765 DHRacer : According to a Charter Tech out at my house doing a services transfer (I moved), 16/2 was available for Lake Arrowhead, CA and some surrounding environs.

He said it was only $5 more than the 10/1 service (of which I get $10 off for bundling).

He asked if I wanted to get it and I said sure. I just wanted to see what the speeds looked like, but I would probably go back to 10/1 as its good enough for me. Though I haven't see any speedtest sites reflect the new speed yet, so maybe he forgot, or was talking out of his butt and it isn't really available...

But it came straight from a Charter Field Tech so they should know since they actually install this stuff.

--
"No one will believe you solved this problem in one day! We've been working on it for months. Now, go act busy for a few weeks and I'll let you know when it's time to tell them." (R&D Supervisor, Minnesota Mining & Manufacturing /3M Corp.)]]> http://www.dslreports.com/forum/remark,20439765 Tue, 06 May 2008 12:47:25 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20439513 audiolocator :

said by LowRider

:

he can cancel for 30days (all services), it says in fine print as long as you haven't had service in 30 days you are a new subscriber.

Ya, I know, but he was asking why they keep telling him he doesn't qualify. It's because he's currently a subscriber.]]> http://www.dslreports.com/forum/remark,20439513 Tue, 06 May 2008 12:01:40 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20439091 sudogreg : wow, does charter really offer something that high?]]> http://www.dslreports.com/forum/remark,20439091 Tue, 06 May 2008 10:45:14 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20438699 xlilxbo1x :

]]> http://www.dslreports.com/forum/remark,20438699 Tue, 06 May 2008 08:55:56 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20438438 charlesrshel :

said by skburger

:

No info given, other than the modem should be delivered by the weekend. Once I see what it is, I'll post to this forum. I am currently running a Motorola SB4101 modem, and tech support said it was not DOSCIC 3.0 compliant, but later this year I would want/need such a modem, thus the upgrade. Tech support said in the near term, I would not notice any difference.

skburger, have you received your DOSCIC 3.0 yet?]]> http://www.dslreports.com/forum/remark,20438438 Tue, 06 May 2008 07:01:47 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20437945 LowRider : he can cancel for 30days (all services), it says in fine print as long as you haven't had service in 30 days you are a new subscriber.]]> http://www.dslreports.com/forum/remark,20437945 Tue, 06 May 2008 01:07:17 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20436613 sancraig : Lol why dont they just say existing customers excluded? Not: customer must have no outstanding obligation to Charter. Thats not what I get out of that statement but thats fine I'll keep my cash in my pocket then.]]> http://www.dslreports.com/forum/remark,20436613 Mon, 05 May 2008 20:05:40 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20433007 anon : »www.cedmagazine.com/Charter-boos···Ill.aspx]]> http://www.dslreports.com/forum/remark,20433007 Mon, 05 May 2008 04:27:00 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20432476 audiolocator :

said by sancraig

:

I havent recieved High Speed Max before it's a new service. And my bill is always on time maybe I'm missing something here.

Yes, you are missing something. If you get a Charter bill, then you're not a new subscriber, therefore you do not qualify for the promotional price.]]> http://www.dslreports.com/forum/remark,20432476 Sun, 04 May 2008 23:56:37 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20432310 sancraig : I havent recieved High Speed Max before it's a new service. And my bill is always on time maybe I'm missing something here.]]> http://www.dslreports.com/forum/remark,20432310 Sun, 04 May 2008 23:11:38 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20431612 audiolocator :

said by sancraig

:

I've been through 3 different ppl trying to get the price down and they all tell me it's 79.00 bundled or unbundled. GRRRR even web chat tells me the same and I havent been on a promotion since january waiting for this.

because you're trying to get something that you don't qualify for. From the website:

*Offer valid to new residential customers only. To be considered a new Charter customer, customer must not have subscribed to Charter High-Speed Internet Max within the previous 30 days and customer must have no outstanding obligation to Charter. ]]> http://www.dslreports.com/forum/remark,20431612 Sun, 04 May 2008 20:28:35 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20431375 sancraig : I've been through 3 different ppl trying to get the price down and they all tell me it's 79.00 bundled or unbundled. GRRRR even web chat tells me the same and I havent been on a promotion since january waiting for this.]]> http://www.dslreports.com/forum/remark,20431375 Sun, 04 May 2008 19:25:42 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20428792 BoMarty : stlpaul? Are you looking to upgrade to the 16 megs? IF so, some folks here can tell you the 6 month promotional price? ]]> http://www.dslreports.com/forum/remark,20428792 Sun, 04 May 2008 01:46:27 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20428701 audiolocator :

said by stlpaul

said by BoMarty

said by stlpaul

:

shows these prices for me:
5mb: 54.99 bundled, 64.99 unbundled
10mb: 59.99 bundled, 69.99 unbundled
16mb: 79.99 bundled, 89.99 unbundled

For me, 16 megs is $79.99 solo (unbundled) in St Louis. Difference of $10.00, but I you press it, you can get a special first 6 month pricing at much lower price.

I'm pretty sure those prices on the website include the $10 fee because I have always paid $79 (back when the 10meg was that cost) and then $59 after the price drop, and now back up to $79 for the 16meg. The people that bundle are paying less]]> http://www.dslreports.com/forum/remark,20428701 Sun, 04 May 2008 00:56:48 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20428579 stlpaul :

said by BoMarty

said by stlpaul

:

shows these prices for me:
5mb: 54.99 bundled, 64.99 unbundled
10mb: 59.99 bundled, 69.99 unbundled
16mb: 79.99 bundled, 89.99 unbundled

For me, 16 megs is $79.99 solo (unbundled) in St Louis. Difference of $10.00, but I you press it, you can get a special first 6 month pricing at much lower price.

it is certainly possible their website is mixed up. It says 79.99 and in the fine print it says it is $10 extra if you don't have any other charter services. I have some kind of promo bundle now so I'm not sure how much I'm paying for 10mbit, honestly.]]> http://www.dslreports.com/forum/remark,20428579 Sun, 04 May 2008 00:09:59 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20428503 BoMarty :

said by stlpaul

:

shows these prices for me:
5mb: 54.99 bundled, 64.99 unbundled
10mb: 59.99 bundled, 69.99 unbundled
16mb: 79.99 bundled, 89.99 unbundled

For me, 16 megs is $79.99 solo (unbundled) in St Louis. Difference of $10.00, but I you press it, you can get a special first 6 month pricing at much lower price.]]> http://www.dslreports.com/forum/remark,20428503 Sat, 03 May 2008 23:47:05 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20428232 stlpaul : shows these prices for me:
5mb: 54.99 bundled, 64.99 unbundled
10mb: 59.99 bundled, 69.99 unbundled
16mb: 79.99 bundled, 89.99 unbundled]]> http://www.dslreports.com/forum/remark,20428232 Sat, 03 May 2008 22:34:56 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20426634 lowline : lol he was probably surprised to see it finally available after being rumored for a launch "any day/week now" for OVER six months now!

Zackly :)
--
"If it ain't broke, fix it 'til it is"]]> http://www.dslreports.com/forum/remark,20426634 Sat, 03 May 2008 16:06:19 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20425618 matt314159 :

said by gzt7d8

said by rob2421

:

To my surprise we have it in Marietta Ga

So why were you surprised? Did you receive the new tier without calling to get upgraded?

Greg

lol he was probably surprised to see it finally available after being rumored for a launch "any day/week now" for OVER six months now!]]> http://www.dslreports.com/forum/remark,20425618 Sat, 03 May 2008 11:54:50 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20425016 gzt7d8 :

said by rob2421

:

To my surprise we have it in Marietta Ga

So why were you surprised? Did you receive the new tier without calling to get upgraded?

Greg
--
"It's not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change." Charles Darwin ]]> http://www.dslreports.com/forum/remark,20425016 Sat, 03 May 2008 08:10:02 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20425005 rob2421 : To my surprise we have it in Marietta Ga

]]> http://www.dslreports.com/forum/remark,20425005 Sat, 03 May 2008 08:06:16 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20421475 BoMarty :

said by NexusOne

:

I got the full model number for the modem by browsing to 192.168.100.1

WebSTAR DPC2100r2 is what I have. Thanks for that ip info. You and I have the exact same Modem. YOU SHOULD be able to handle the 16megs. I currently do not have any issues with getting +15meg on the download. Upload has always been 1.9megs.

You should be ok with the equiptment you have.]]> http://www.dslreports.com/forum/remark,20421475 Fri, 02 May 2008 13:42:35 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20420570 anon : asheville, nc now has it.

Download Speed: 15325 kbps (1915.6 KB/sec transfer rate)
Upload Speed: 1917 kbps (239.6 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,20420570 Fri, 02 May 2008 10:42:05 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20420029 anon : Peak, off peak. I love Charter and will marry it someday!

]]> http://www.dslreports.com/forum/remark,20420029 Fri, 02 May 2008 08:29:00 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20419806 NexusOne : I got the full model number for the modem by browsing to 192.168.100.1]]> http://www.dslreports.com/forum/remark,20419806 Fri, 02 May 2008 06:02:46 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20419744 ac3boy : Here is what I am getting at 4:15am.

The most I have seen on the up-band is 230K (1.8) testing, sending files to various servers I have around Atlanta. I am not to happy with not getting closer to 2Mb. That is the main reason I want I wanted 16/2. I will give it a week and monitor the speeds. Then if I do not see an improvement I will give Charter tech a call. Anything I can get faster on up-band is worth it though. I work 90% from home and have to send clients large files sometimes. Anything more is worth it. ;-)

]]> http://www.dslreports.com/forum/remark,20419744 Fri, 02 May 2008 04:27:05 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20419384 IWLoneWolf : well the 16meg / 2meg is available here ,but it is only a bargain on promotion price 44.99 -[ $ 79.00 after that :hmm:]]> http://www.dslreports.com/forum/remark,20419384 Fri, 02 May 2008 00:32:59 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20419283 BoMarty : I have Scientific-Atlanta WebSTAR DPC2100 (no r2) for awhile. Works with 16meg.

Is the r2 right after the model number? Because I dont see one on mine.]]> http://www.dslreports.com/forum/remark,20419283 Fri, 02 May 2008 00:02:01 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20419109 NexusOne : Just upgraded to the 16Mb/2Mb here in Eureka, MO... and the initial results are...

:::.. testmy.net test results ..:::
Download Connection is:: 14097 Kbps about 14.1 Mbps (tested with 12288 kB)
Download Speed is:: 1721 kB/s
Upload Connection is:: 1482 Kbps about 1.5 Mbps (tested with 2992 kB)
Upload Speed is:: 181 kB/s
Tested From:: »testmy.net (Main)
Test Time:: 2008/05/01 - 9:04pm
D-Validation Link:: »testmy.net/stats/id-9UBWP8DO0
U-Validation Link:: »testmy.net/stats/id-CROFWJKD5
User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30) [!]

I have a Scientific-Atlanta WebSTAR DPC2100r2 modem though and i've had it for awhile. The rep i talked to said that they had a newer modem that would be able to handle the new speed package.
--
"I am quite sure now that often, very often, in matters concerning religion and politics a man's reasoning powers are not above the monkey's." - Mark Twain

Download Connection is:: 10503 Kbps about 10.5 Mbps
Upload Connection is:: 972 Kbps about 1 Mbps]]> http://www.dslreports.com/forum/remark,20419109 Thu, 01 May 2008 23:23:08 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20417284 anon : Oh wait. I get it now..you think I'm lying because I didn't post a direct link :\

I'm used to the other site. Anywho...

]]> http://www.dslreports.com/forum/remark,20417284 Thu, 01 May 2008 16:15:41 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20417217 anon :

said by BoMarty

:

here you go....................
Last Result:
Download Speed: 16147 kbps (2018.3 KB/sec transfer rate)
Upload Speed: 1951 kbps (243.8 KB/sec transfer rate)

Oh wow, got the same results as you??

Your point being?]]> http://www.dslreports.com/forum/remark,20417217 Thu, 01 May 2008 16:01:06 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20417116 americanada :

said by cooldude9919

:

Honestly im suprised this people are getting the full 16mb including myself. There are usually a few hundred people per node or more and all it takes is 2 users with 16mb to almost max out an entire node (38mbps per node).

:uhh:

You do understand how TCP/IP works, right?]]> http://www.dslreports.com/forum/remark,20417116 Thu, 01 May 2008 15:37:28 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20416886 ac3boy : 16/2 is now available in Lawrenceville, GA. I called tech direct and had them make sure they could provision it before I got excited. They did, I reset and getting "16/2". He had some issues this time in getting the billing side to sync up, the other time it was the opposite. Gotta love Charter. ;-)

Anyways, the only way he had to bill it is bundling it with some Variety Pack for web services, etc. It added 7 bucks to my already high $79.99 but I will call billing back and get it worked out. I just wanted to get it enabled. I have done some speed tests and getting in the high 14s for down and around 1.8 on up. Will do more tests when I get back. Gotta run to a client.]]> http://www.dslreports.com/forum/remark,20416886 Thu, 01 May 2008 14:47:43 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20416772 cooldude9919 : Honestly im suprised this people are getting the full 16mb including myself. There are usually a few hundred people per node or more and all it takes is 2 users with 16mb to almost max out an entire node (38mbps per node).]]> http://www.dslreports.com/forum/remark,20416772 Thu, 01 May 2008 14:22:59 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20416435 BoMarty : wrong post ]]> http://www.dslreports.com/forum/remark,20416435 Thu, 01 May 2008 13:16:39 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20415840 charlesrshel : Just signed up for 16/2. Still not getting the full speed yet. I will keep checking. $69.99 with bundle deal. The sales lady called the tech department and they did not know anything about the DOSCIS 3.0.

]]> http://www.dslreports.com/forum/remark,20415840 Thu, 01 May 2008 11:31:07 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20415166 JeffB :

said by audiolocator

:

My connection was faster at 5PM than it is now. It's 3am and I cannot get more than 14.5 mbps.

Hopefully they're not done tweeking yet. I'll give them a month and see what happens. If I'm not getting 16mbps by then, I'm going back to 10/1. Only getting an extra 3.8mbps isn't worth a 35% price increase, in my opinion...

I've had 16/2 since last September and I've NEVER gotten the full 16M down. In fact, lately the best I have gotten is ~14.5 but the average is more closer to what folks in some 10M markets get -- 10.5.]]> http://www.dslreports.com/forum/remark,20415166 Thu, 01 May 2008 08:54:53 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20414766 audiolocator : My connection was faster at 5PM than it is now. It's 3am and I cannot get more than 14.5 mbps.

Hopefully they're not done tweeking yet. I'll give them a month and see what happens. If I'm not getting 16mbps by then, I'm going back to 10/1. Only getting an extra 3.8mbps isn't worth a 35% price increase, in my opinion...]]> http://www.dslreports.com/forum/remark,20414766 Thu, 01 May 2008 03:53:22 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20414646 BoMarty :

said by Crymeariver :

Aww, 400 kb away too... I'm sure everyone is wiping the tears from their eyes after seeing your plight. Tragic, just tragic. Let me donate the 146 kb I have to spare.

Last Result:
Download Speed: 16146 kbps (2018.3 KB/sec transfer rate)
Upload Speed: 1950 kbps (243.8 KB/sec transfer rate)

here you go....................
Last Result:
Download Speed: 16147 kbps (2018.3 KB/sec transfer rate)
Upload Speed: 1951 kbps (243.8 KB/sec transfer rate)

Oh wow, got the same results as you??]]> http://www.dslreports.com/forum/remark,20414646 Thu, 01 May 2008 02:20:44 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20414643 BoMarty :

said by audiolocator

:

So far the fastest I've gotten was 15600kbps. I was hoping to hit at least 16mbps since I was getting a good 10700kbps on the 10 meg plan. Based on my results and others I've seen in this thread, I think the new package should have been labeled 15/2 :hmm:

Agree with you. They told me modem caps-- 16.777megs by 2.048 megs, so really not much room to get to advertisied like the 10megs caps were. Toward the end of the 10megs, seemed like they raised that cap. I was getting at times 10.7 to upwards of 11.0 megs. So really the 16meg download only about 4-5 megs more, but the upload is twice. Motivated by the increased upload now :)

I am sure Charter will be tweaking the 16megs when it rolls out for awhile. Fingers crossed to get closer to the advertised 16megs. The upload seems just fine based on the 2.048meg modem cap.]]> http://www.dslreports.com/forum/remark,20414643 Thu, 01 May 2008 02:19:13 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20414475 anon : Aww, 400 kb away too... I'm sure everyone is wiping the tears from their eyes after seeing your plight. Tragic, just tragic. Let me donate the 146 kb I have to spare.

Last Result:
Download Speed: 16146 kbps (2018.3 KB/sec transfer rate)
Upload Speed: 1950 kbps (243.8 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,20414475 Thu, 01 May 2008 01:07:17 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20414403 audiolocator : So far the fastest I've gotten was 15600kbps. I was hoping to hit at least 16mbps since I was getting a good 10700kbps on the 10 meg plan. Based on my results and others I've seen in this thread, I think the new package should have been labeled 15/2 :hmm:]]> http://www.dslreports.com/forum/remark,20414403 Thu, 01 May 2008 00:44:57 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20414358 BoMarty : off peak, 11:30pm Central, 3 different Midwest locations. Pretty solid connection tonight :)

]]> http://www.dslreports.com/forum/remark,20414358 Thu, 01 May 2008 00:32:45 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20414096 skburger : No info given, other than the modem should be delivered by the weekend. Once I see what it is, I'll post to this forum. I am currently running a Motorola SB4101 modem, and tech support said it was not DOSCIC 3.0 compliant, but later this year I would want/need such a modem, thus the upgrade. Tech support said in the near term, I would not notice any difference.]]> http://www.dslreports.com/forum/remark,20414096 Wed, 30 Apr 2008 23:32:32 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20413766 audiolocator :

said by charlesrshel

said by skburger

:

I did indeed speak to tech support. I was promptly upgraded to 16/2, was offered a new DOSCIS 3.0 modem at no additional charge, and was able to lower my monthly charge from $79.99 to $57.99...all in a 10 minute phone call!!

Thanks everybody!!

Everything I am reading in the Internet is the DOSCIS 3.0 is not available yet. Did they tell you what brand it is or anything else about it? Thanks

I don't think there are any. As of March, CableLabs had yet to certify any modem as Docsis 3.0
»www.lightreading.com/document.as···site=cdn

Are you sure they didn't offer you a Docsis 2.0 modem to replace an old 1.0 you may have been running?]]> http://www.dslreports.com/forum/remark,20413766 Wed, 30 Apr 2008 22:32:02 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20413304 charlesrshel :

said by skburger

Everything I am reading in the Internet is the DOSCIS 3.0 is not available yet. Did they tell you what brand it is or anything else about it? Thanks]]> http://www.dslreports.com/forum/remark,20413304 Wed, 30 Apr 2008 21:05:13 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20413086 skburger : I did indeed speak to tech support. I was promptly upgraded to 16/2, was offered a new DOSCIS 3.0 modem at no additional charge, and was able to lower my monthly charge from $79.99 to $57.99...all in a 10 minute phone call!!

Thanks everybody!!]]> http://www.dslreports.com/forum/remark,20413086 Wed, 30 Apr 2008 20:23:08 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20412729 audiolocator : oops, sorry skburger. I thought you were talking to me.

FWIW, internet tech worked for me :)]]> http://www.dslreports.com/forum/remark,20412729 Wed, 30 Apr 2008 19:15:25 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20412649 audiolocator :

said by skburger

:

I just called twice for the 16/2 upgrade in Belleville, IL and was told it isn't available. Dogg, did you speak to billing or tech support?

internet tech support]]> http://www.dslreports.com/forum/remark,20412649 Wed, 30 Apr 2008 19:00:30 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20412551 skburger : I just called twice for the 16/2 upgrade in Belleville, IL and was told it isn't available. Dogg, did you speak to billing or tech support?]]> http://www.dslreports.com/forum/remark,20412551 Wed, 30 Apr 2008 18:42:40 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20412519 audiolocator :

said by Theta

:

Force them to look it up. They pulled that with me, too.

A few calls into Tech Support, and they "found" HSI-Max...

Just keep at it.

Thanks, that worked. I pressed the option for Internet Tech support instead of billing this time. At first, the lady said it wasn't available yet when I gave her my address, but I lied and said my neighbor just upgraded today so I know it's available. She said she would check 1 other thing, and then found that HSI Max was available :D

]]> http://www.dslreports.com/forum/remark,20412519 Wed, 30 Apr 2008 18:37:16 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20412430 Theta : Force them to look it up. They pulled that with me, too.

A few calls into Tech Support, and they "found" HSI-Max...

Just keep at it.]]> http://www.dslreports.com/forum/remark,20412430 Wed, 30 Apr 2008 18:18:04 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20412427 audiolocator : So is this available everywhere in the STL area? I just called and was told that it's not available, even though you guys clearly have it today.]]> http://www.dslreports.com/forum/remark,20412427 Wed, 30 Apr 2008 18:16:58 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20412170 Theta : Here's the latest after the truck roll.

Turned out the leased SB5101 was not happy with more than 1mbit upload speeds.

]]> http://www.dslreports.com/forum/remark,20412170 Wed, 30 Apr 2008 17:18:54 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20411286 Theta : Scratch that - got upgraded...

Crappy speeds at the moment, upload stuck at 1MB.

Will post when that's fixed.]]> http://www.dslreports.com/forum/remark,20411286 Wed, 30 Apr 2008 14:35:48 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20411104 BoMarty : Last Result:
Download Speed: 15039 kbps (1879.9 KB/sec transfer rate)
Upload Speed: 1939 kbps (242.4 KB/sec transfer rate)

Last Result:
Download Speed: 15063 kbps (1882.9 KB/sec transfer rate)
Upload Speed: 1943 kbps (242.9 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,20411104 Wed, 30 Apr 2008 14:07:48 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20410954 BoMarty :

said by squashpile

:

WTF.. I just don't understand. I pay more than that for 10M
$89.99.. god I'm getting shafted..lol

Have you done anything about this? Like call Charter? Charter moved all the pricing downward. Looks like you are at the OLD higher pricing.

If you dont call in, Charter will not change your pricing for you.]]> http://www.dslreports.com/forum/remark,20410954 Wed, 30 Apr 2008 13:38:45 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20410937 BoMarty : Got 16/2 just now for Ellisville also.

I was told the "modem caps" are at:

download 16.777 megs

upload 2.048 megs

Nice upgrade, same price as 10 megs without a promotion :)

Thank you CHARTER!]]> http://www.dslreports.com/forum/remark,20410937 Wed, 30 Apr 2008 13:35:24 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20410818 anon : FYI - I also live in Ellisville and was just upgraded from 10/1 to 16/2. Although Tech Support said it was available, they transferred me to an "Add Services" rep and her initial response was "It's Not Available". When I mentioned the Tech Support conversation, she "found" the upgrade option and it only took about 3 minutes to complete the provisioning process.]]> http://www.dslreports.com/forum/remark,20410818 Wed, 30 Apr 2008 13:12:46 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20410811 Dogg : It is now available in Belleville, IL (suburb of St Louis). So I suspect it should also be availble to OFallon/Shiloh/ScottAFB.

The price is $20 more ($79.99). But the REP signed me up for a promotional price of $54.99 for 6 months ($5 less than my current $59.99 for the 10/1 service).
--
Google is your Friend]]> http://www.dslreports.com/forum/remark,20410811 Wed, 30 Apr 2008 13:11:06 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20410716 Dogg :

said by squashpile

:

WTF.. I just don't understand. I pay more than that for 10M
$89.99.. god I'm getting shafted..lol

Prices are typically dictated by local competition. In a large market, such as St Louis, many users can get DSL.]]> http://www.dslreports.com/forum/remark,20410716 Wed, 30 Apr 2008 12:51:47 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20410609 squashpile : WTF.. I just don't understand. I pay more than that for 10M
$89.99.. god I'm getting shafted..lol]]> http://www.dslreports.com/forum/remark,20410609 Wed, 30 Apr 2008 12:29:27 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20410410 jjpk : Des Peres MO has just gone live! Its linked to the Town&Country/Saint Louis Headend :)

]]> http://www.dslreports.com/forum/remark,20410410 Wed, 30 Apr 2008 11:45:15 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20409754 anon : Just ordered it today, Jefferson County, MO area. $79.99/mo was what I was told.

]]> http://www.dslreports.com/forum/remark,20409754 Wed, 30 Apr 2008 09:08:28 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20408365 aphex187 : 16/2 has been available in Reno, NV for the past few months for $59.95/mo. Although in this market - good luck hitting those speeds.]]> http://www.dslreports.com/forum/remark,20408365 Tue, 29 Apr 2008 22:28:05 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20407415 lorick : Eau Claire, Wisconsin is up and running with 16/2!!!!!

--
Rick Jungerberg www.lorickweatherlive.com
]]> http://www.dslreports.com/forum/remark,20407415 Tue, 29 Apr 2008 19:04:06 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20407185 DaSneaky1D : ...Just, a little, further eeeeeast, Charter...]]> http://www.dslreports.com/forum/remark,20407185 Tue, 29 Apr 2008 18:17:29 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20407140 BoMarty : ST LOUIS UPDATE!! 5PM CENTRAL.

16meg is NOW available in the following towns of the St Louis Market:
1-Winchester, MO
2-Town & Country, MO
3-Wildwood, MO

These are the ONLY 3 towns in MO/ILL that are serviced out of St Louis as of today :)(this information from Tech support phone call)

I actually live in Ellisville which in right smack in the middle of the 3 towns listed above, but not available at my location :( (yet)]]> http://www.dslreports.com/forum/remark,20407140 Tue, 29 Apr 2008 18:07:29 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20406540 matt314159 : it will all depend on your market. I was paying $59 a month for 10/1 which was the non-discount, non-special, everyday normal price for 10/1 in southern california. (well for a little while I had a retention rate of $34.95 for 10/1 before I upgraded to 16/2) 16/2 came along with new prices and now i'm paying $54.99 for 16/2 for the next 12 months.]]> http://www.dslreports.com/forum/remark,20406540 Tue, 29 Apr 2008 16:20:47 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20406453 cooldude9919 : Should be hitting st.louis anytime now. I have seen a pricing sheet on the business side already.]]> http://www.dslreports.com/forum/remark,20406453 Tue, 29 Apr 2008 16:08:14 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20406286 Dogg : From what I've been hearing/reading, the 16/2 package is the same price as the 10/1 package for most users. I've heard they are back to a three tier package offering (5/512, 10/1, and 16/2). If you keep the 10/1 package, your price should go down.
--
Google is your Friend]]> http://www.dslreports.com/forum/remark,20406286 Tue, 29 Apr 2008 15:38:40 EDT Re: 16mbps in the PNW! http://www.dslreports.com/forum/remark,20397350 dav0r : +$20 is the word on the street. :o]]> http://www.dslreports.com/forum/remark,20397350 Sun, 27 Apr 2008 22:29:28 EDT Re: 16mbps in the PNW! http://www.dslreports.com/forum/remark,20396110 Acarney : Sweet! I'm in Richland, WA but I'm pretty sure I route via Kenniwick (I can't picture NOT). I haven't had a chance to call Charter yet but do you know how much more the 16Mb/2Mb upgrade is over 10/1 service? We have the big bundle with Basic Digital, Phone, and 10/1. ]]> http://www.dslreports.com/forum/remark,20396110 Sun, 27 Apr 2008 17:56:52 EDT Re: 16mbps in the PNW! http://www.dslreports.com/forum/remark,20396062 dav0r : I had an issue when I called in and asked about this while I was talking to them. They said to check back in a couple weeks for my area (I-94 NW corridor MN). I see tests showing this is available in Eau Claire but don't see anything MN yet for tests although people said that it's all over MN? I dunno... I may also keep 10/1. I'd like stability more than more speed, quite frankly. In my neighborhood I've gone down to 3-6Mbps throughput during busy hours although upload and latency appear to be unaffected for the most part. Hopefully more bandwidth will allow for people to get what they pay for during the busy hour. I realize it's expensive to engineer for the busy hour but it must be done for normal traffic days, or at least engineer it no higher than 95% capacity. Appears to not be the case at this time.]]> http://www.dslreports.com/forum/remark,20396062 Sun, 27 Apr 2008 17:43:18 EDT Re: 16mbps in the PNW! http://www.dslreports.com/forum/remark,20395890 dks7 : I guess they don't feed me because I just called again to no avail. Ah well thats how she rolls.

Frankly 10.75MB which is what I get with the slight overcap is doing just fine anyhow.]]> http://www.dslreports.com/forum/remark,20395890 Sun, 27 Apr 2008 16:52:35 EDT Re: 16mbps in the PNW! http://www.dslreports.com/forum/remark,20395342 kommander : Yakima kennewick, and all the systems that route through kenniwick are available 16/2 now. ]]> http://www.dslreports.com/forum/remark,20395342 Sun, 27 Apr 2008 14:29:41 EDT Re: 16mbps in the PNW! http://www.dslreports.com/forum/remark,20388168 dks7 : I did a web based chat and they said its not available.]]> http://www.dslreports.com/forum/remark,20388168 Fri, 25 Apr 2008 19:36:20 EDT Re: 16mbps in the PNW! http://www.dslreports.com/forum/remark,20387960 Jerm :

said by dks7

:

I just called, I am in Omak Washington, its unavailable.

I just put in the zip code and address for your McDonalds into the Charter website - and it returns with the 16mbps package.

Phone techs tend to lag behnind :)]]> http://www.dslreports.com/forum/remark,20387960 Fri, 25 Apr 2008 19:00:18 EDT Re: 16mbps in the PNW! http://www.dslreports.com/forum/remark,20387809 dks7 : I just called, I am in Omak Washington, its unavailable.]]> http://www.dslreports.com/forum/remark,20387809 Fri, 25 Apr 2008 18:33:15 EDT 16mbps in the PNW! http://www.dslreports.com/forum/remark,20387490 Jerm : 16mbps now available in the Pacific Northwest regions!

$44.99 6 month promo.

$79.99 normal price.]]> http://www.dslreports.com/forum/remark,20387490 Fri, 25 Apr 2008 17:37:07 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20381541 matt314159 : Call retentions and threaten to cancel. They'll fix you right up if you explain to them all you went through. You might even get a way better rate than you're currently getting for the 10/1 tier.]]> http://www.dslreports.com/forum/remark,20381541 Thu, 24 Apr 2008 18:12:52 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20379997 ac3boy : OK.

The latest for Lawrenceville, GA. I chatted and WOW, 16/2 is available. So I say set it up. Well somehow all of a sudden my wife is only authorized to make changes so I have to call and have my wife authorize me on the account that I have always been authorized on. HAHA, par for the course Charter.

Anyways, They set me up for 16/2 and put the work order in and it is the same price I pay for 10/1 now, 79.99 (no cable or phone). I am very excited and they tell me to cycle my modem. I dash over to said modem and power cycle it. It comes back up and lo and behold, it is still 10/1. Thinking that the configuration did not take I cycle it again and call back.

The first rep I talked to never pushed the configuration and left it open. So the new rep pushes it and I see the modem reboot. Still 10/1. Now, she has to transfer me to tech and I get a guy who can barely speak. He spoke english very well but he could not talk. I think he was stoned. UGH. He attempts to setup my modem for about 10 minutes and then hangs up on me. Well, played Charter, well played.

So, I call back and get a nice lady who cannot speak english but does a damn good job in trying to help me. I finally get out of her that she has to call her help desk. I ask her is this tech support and she replies, it is. So she calls her help desk. She then tells me I cannot get 16/2 in my area. I am heart broken but I will live and that means since it was the same price I should be able to get my bill down when they switch me back to 10/1. Of course, in the back of my head, a little voice is telling me that cannot happen...it is too logical...this is Charter...It cannot work that way...blah blah blah.

So 2 phone calls later to get to someone in billing who can understand me and whom I can understand. I ask her to change my account to 10/1 from 16/2. She does but it is for the same price. I then ask her why 10 would be the same as 16. She does not know. I ask her again and she says it must be a bundled price that I received for 16. It was not. She then tries to transfer me to internet tech support to get my bill fixed. I ask her if this was billing? She says yes but she is very confused and I must talk to Internet Tech support.

I hung up. I am sure the system somehow would not let her enter the new rate for 10 if I could not get 16 but cmon Charter. Get your head out of your ass! I would call back to get a credit or demand they fix my bill but I have had enough for today. You win this round Charter! UGH!

P.S. I have learned 2 things today. I get WAY to excited for more bandwidth and Charter still sucks on the phone.]]> http://www.dslreports.com/forum/remark,20379997 Thu, 24 Apr 2008 13:50:37 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20379521 Dogg : As of Thursday, April 24th. It is not available in the Belleville/St Louis area.
--
Google is your Friend]]> http://www.dslreports.com/forum/remark,20379521 Thu, 24 Apr 2008 12:28:53 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20370605 BoMarty : Weeeeeeeeeeeeeeeeeeeeeeeeee!
16meg is COMING SOON APRIL 30th! (cable box message one dated 4/21)

Weeeeeeeeeeeeeeeeeeeeeeeeee!
16meg is NOW!! (cable box mesaage two dated 4/21)

Boooooooooooooooooooooooooo
16meg is not here just yet!!

Dang it! Thought for sure today was the day :( :( :( :(

Think I will call the local office tommorrow and double check. When I called this evening, got North Carolina call center.

Weeeeeeeeeeeeeeeeeeeeeeeeeee Soon? I hope so!

I live in Ellisville, btw. ]]> http://www.dslreports.com/forum/remark,20370605 Tue, 22 Apr 2008 19:37:15 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20369869 cooldude9919 : dang st.louis folks will be stealing my bandwidth soon ;)]]> http://www.dslreports.com/forum/remark,20369869 Tue, 22 Apr 2008 17:23:47 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20365266 Theta : Unfortunately it is not available in St. Louis (O'Fallon) yet. Rep said it would be another few days.

*fingers crossed*]]> http://www.dslreports.com/forum/remark,20365266 Mon, 21 Apr 2008 20:43:40 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20365222 stlpaul : Had a message on my cable box yesterday telling me it is available now in St. Louis! I have not checked to see if that is really true, though. :P]]> http://www.dslreports.com/forum/remark,20365222 Mon, 21 Apr 2008 20:36:25 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20360261 Viking71 :

said by gargoyle999

said by charter_tech

:

Its all over Minnesota.....

Just checked and it's finally available here in Lakeville, MN! But it's $70/month. Not sure that I would notice it enough for the extra $20/month. Would be fun to try though just to see.

I just got my 10 meg lowered to $50. Even if it is ready to go I'm not sure it would be worth the 20 bucks extra. I can't get consistent speeds on the 10 meg. Why pay more for inconsistent speeds on 16 meg.]]> http://www.dslreports.com/forum/remark,20360261 Sun, 20 Apr 2008 20:59:29 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20355371 gargoyle999 :

said by markopoleo

:

Don't use online chat, just call in. Online chat is pretty much scripted they can't tell you squat. In face %90 of the time they are useless they spend most the time repeating the same crap over and over like for some reason the first time they say it we might not understand. They must get that a lot when they are actually talking on the phone in whatever language....

Called this time. Nope not available! Should have signed up with the first guy! ha...]]> http://www.dslreports.com/forum/remark,20355371 Sat, 19 Apr 2008 16:42:10 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20355003 markopoleo : Don't use online chat, just call in. Online chat is pretty much scripted they can't tell you squat. In face %90 of the time they are useless they spend most the time repeating the same crap over and over like for some reason the first time they say it we might not understand. They must get that a lot when they are actually talking on the phone in whatever language....]]> http://www.dslreports.com/forum/remark,20355003 Sat, 19 Apr 2008 15:15:23 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20354100 gargoyle999 :

said by charter_tech

:

Its all over Minnesota.....

2 out of 3 online reps tell me it's not avaiable in Lakeville, MN!!]]> http://www.dslreports.com/forum/remark,20354100 Sat, 19 Apr 2008 11:00:19 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20354082 gargoyle999 : log in for third chat and they want to know my name, address, phone number, account number, security code and pin. WTF!!!!!]]> http://www.dslreports.com/forum/remark,20354082 Sat, 19 Apr 2008 10:56:44 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20354076 gargoyle999 :

said by gargoyle999

said by charter_tech

:

Its all over Minnesota.....

Just checked and it's finally available here in Lakeville, MN! But it's $70/month. Not sure that I would notice it enough for the extra $20/month. Would be fun to try though just to see.

Or maybe it's not. Asked via chat if there would be a penalty if I upgraded to 16 meg and then decided I wanted to go back to 10meg. 2nd rep tells me it's not available in my area! Funny...]]> http://www.dslreports.com/forum/remark,20354076 Sat, 19 Apr 2008 10:53:56 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20353980 gargoyle999 :

said by charter_tech

:

Its all over Minnesota.....

Just checked and it's finally available here in Lakeville, MN! But it's $70/month. Not sure that I would notice it enough for the extra $20/month. Would be fun to try though just to see.]]> http://www.dslreports.com/forum/remark,20353980 Sat, 19 Apr 2008 10:24:13 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20349489 charter_tech : Its all over Minnesota.....]]> http://www.dslreports.com/forum/remark,20349489 Thu, 17 Apr 2008 17:43:15 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20349120 Dogg :

said by anhisr

:

Called yesterday and not available in my area of St Louis but, soon.

Riiggghhhhhtttttt.]]> http://www.dslreports.com/forum/remark,20349120 Thu, 17 Apr 2008 12:21:40 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20347617 WyckedKnight : Went in to pay my bill yesterday 4-16-08 and still not available here in Burbank - Glendale yet. the C.S.R. i talked to said they were supposed to release it at the end of April, but they had to push it back 2 weeks until mid May. So those serviced by the Glendale Office we have to wait until next month hopefully. ]]> http://www.dslreports.com/forum/remark,20347617 Thu, 17 Apr 2008 03:28:02 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20343151 anhisr : Called yesterday and not available in my area of St Louis but, soon. ]]> http://www.dslreports.com/forum/remark,20343151 Wed, 16 Apr 2008 12:17:58 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20341823 jarablue : Worcester, MA....I just called up tech support about 2 hours ago and asked for them to send me the 16 meg config and to sign me up. She had to wade around her application for about 2 minutes and she instantly rebooted my modem with the new config. I am getting a MAX of 15.2 megabit DL and 1.9 UPLOAD. Feels good!]]> http://www.dslreports.com/forum/remark,20341823 Wed, 16 Apr 2008 05:03:29 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20341749 matt314159 : yeah when I used to use the chat to see if it was available, I would write something like "the new 16mb/2mb internet speed tier, HSI-MAX" and they never had a problem. You gotta really spell it out for them. I always had fun telling them that I had satellite for TV and Vonage unlimited for $14.99 a month when they tried to upsell services to me. ]]> http://www.dslreports.com/forum/remark,20341749 Wed, 16 Apr 2008 03:30:51 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20339571 ac3boy : More Charter Fun...

You have been connected to TTD Chymbelyn .
TTD Chymbelyn : Thank you for contacting Charter. My name is Chymbelyn. How may I help you today?
ME: Hi. Wanted to see if you have 16/2 available in Lawrenceville, GA yet. My zip code is 30043.
TTD Chymbelyn : I can certainly help you with checking in your area. Afterwards, I will also check on your services to make sure that you are receiving the best level of service possible from Charter.
TTD Chymbelyn : May I have your name, your phone number, and your complete service address please?
ME: *info given*
TTD Chymbelyn : Thank you so much. One moment please.
TTD Chymbelyn : May I know what you mean by "16/2 available" in your area? Are you referring to your Charter services?
ME: Internet Speed.
ME: You have 3/256, 5/512, 10/1 and the new one that is coming out is 16/2
ME: You should really know the lingo to be working in the internet support department.
TTD Chymbelyn : Okay.
TTD Chymbelyn : Let me check in your area.
TTD Chymbelyn : Thank you for waiting. As I checked, it is not yet available in your area.
TTD Chymbelyn : The highspeed offered is still 10meg.
ME: k
ME: thank you
TTD Chymbelyn : Don't worry, XXXXXX. We will keep you updated and inform you if the speed is already serviceable in your area.
TTD Chymbelyn : You are very welcome. Is there anything else I can assist you with today?
ME: thanks. Gotta run to dinner.
Your session has ended. You may now close this window.

My mission is to teach every Charter chat tech what 16/2 means! haha]]> http://www.dslreports.com/forum/remark,20339571 Tue, 15 Apr 2008 18:20:48 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20336048 anon : ya i live in SLO too! I want this SOO BAD!!]]> http://www.dslreports.com/forum/remark,20336048 Tue, 15 Apr 2008 04:45:03 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20333301 SLOCableTech : Got a test of 13.4/1.9. I heard that it's available in the billing system tomorrow.

]]> http://www.dslreports.com/forum/remark,20333301 Mon, 14 Apr 2008 17:15:54 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20332353 matt314159 : For the most part, yes. I get around 14.5 to 15.5 mbps on a regular basis and about 1.8 to 1.9mbps upload. It could be a little better but at least it's reliable and stable.]]> http://www.dslreports.com/forum/remark,20332353 Mon, 14 Apr 2008 14:18:57 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20332148 Dan_D : I had it installed about three weeks ago and it is stable and speeds stack up to whats advertised!
--
^^There's no place like 127.0.0.1 ^^]]> http://www.dslreports.com/forum/remark,20332148 Mon, 14 Apr 2008 13:47:57 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20302360 dwykofka : I got the same guy, evidently he knows what 16/2 is now.

TTD Grah : Hi, this is Grah. Thank you for contacting Charter's High Speed Internet support. How may I be of assistance to you today?
David : I would like to know if 16/2 is available in my area
David : Greenville, SC
TTD Grah : Thank you.
TTD Grah : One moment please.
TTD Grah : I am sorry, 16/2 is not yet available in your area.
David : ok btw 16/2 is not some kind of channel
David : Thanks ]]> http://www.dslreports.com/forum/remark,20302360 Tue, 08 Apr 2008 12:28:56 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20302307 BF69 :

said by ac3boy

:

I did live chat again to check for Lawrenceville, GA. Classic Charter. HAHA.

---------------------------------------------------------
TTD Grah : Hi, this is Grah. Thank you for contacting Charter's High Speed Internet support. How may I be of assistance to you today?
Me: hi
Me: Wanted to see if 16/2 was available in Lawrenceville, GA yet
TTD Grah : May I know what is 16/2?
Me: speed of internet
Me: You have to know that. You are Charter. haha
Me: 3/256, 5/512, 10/1, and new speed 16/2
TTD Grah : Oh, I am sorry.
TTD Grah : I thought it is some kind of a channel...
---------------------------------------------------------

Pretty funny and no 16/2 yet for Lawrenceville. I am going to check every week or so.

Cheers.

Does it surprise you Charter "support" has no clue about anything? WHY would you be calling INTERNET support about CHANNEL?

It's funny how we non-Charter employees seem to know what is going on with the company more than the employees. Quite sad.]]> http://www.dslreports.com/forum/remark,20302307 Tue, 08 Apr 2008 12:20:51 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20302252 ac3boy : I did live chat again to check for Lawrenceville, GA. Classic Charter. HAHA.

---------------------------------------------------------
TTD Grah : Hi, this is Grah. Thank you for contacting Charter's High Speed Internet support. How may I be of assistance to you today?
Me: hi
Me: Wanted to see if 16/2 was available in Lawrenceville, GA yet
TTD Grah : May I know what is 16/2?
Me: speed of internet
Me: You have to know that. You are Charter. haha
Me: 3/256, 5/512, 10/1, and new speed 16/2
TTD Grah : Oh, I am sorry.
TTD Grah : I thought it is some kind of a channel...
---------------------------------------------------------

Pretty funny and no 16/2 yet for Lawrenceville. I am going to check every week or so.

Cheers.]]> http://www.dslreports.com/forum/remark,20302252 Tue, 08 Apr 2008 12:09:11 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20299629 gzt7d8 : As of April 6th, according to Live Chat, 16MB / 2MB is not available to mid Michigan either.

At the same time, Joyce told me 5MB was only available in my area. Well I didn't correct her to say that 10MB / 1MB has been available for 18 months in my area.

Oh well, what can you believe?
--
"It's not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change." Charles Darwin ]]> http://www.dslreports.com/forum/remark,20299629 Mon, 07 Apr 2008 21:40:30 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20299327 anon : The 16 Mbit package is now available in Eau Claire, WI. $84.99 per month.]]> http://www.dslreports.com/forum/remark,20299327 Mon, 07 Apr 2008 20:44:25 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20269570 Dogg : As of today, still not available in the St Louis/Belleville area.
--
Google is your Friend]]> http://www.dslreports.com/forum/remark,20269570 Wed, 02 Apr 2008 11:02:58 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20269485 mtf06 : Oh I forgot, I paid roughly $45.95 for 10meg and they put me in a special for $44.95 for 16 meg.
I think they said the regular price here is $59.95 for 16meg, but that still is not bad at all.]]> http://www.dslreports.com/forum/remark,20269485 Wed, 02 Apr 2008 10:50:50 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20269469 mtf06 : I just went yesterday to pay my bill here in Carson City, NV and they upgraded me from 10meg/1meg to 16meg/2meg.

they said it was released about 1 week. I did a speedtest an here is the result:

You DO notice the difference a little but not all that much. If you are a frequent uploader I'm sure you'll notice the difference.

Anyways just letting you guys know because I posted to this thread months ago asking where it was at.

But they are supposedly going to release it to all their customers sometime this year (they told me on phone).]]> http://www.dslreports.com/forum/remark,20269469 Wed, 02 Apr 2008 10:48:17 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20268445 Xelloss : I went into my local Charter store, and they said they should have it before the end of the month in SLO county.]]> http://www.dslreports.com/forum/remark,20268445 Wed, 02 Apr 2008 03:19:14 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20260686 velum8 : I just got in in Cleburne TX South of Ft Worth TX.

I pay $79.00 for it. I am thinking of downgrading because the price does not seem worth it.]]> http://www.dslreports.com/forum/remark,20260686 Mon, 31 Mar 2008 21:43:07 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20242591 matt314159 : I just realized I quoted you my 16meg price wrong last week when I posted it as $49.99

Here's how it works for my area (socal)
$29.99 Base Tier
$39.99 HSI Plus ($10 more than Base)
$54.99 HSI MAX ($25 more than Base)

my bill that I just downloaded today bears this out. It's still a better price than i thought I was going to have to pay before it was available. I was thinking I'd be paying $59.99 to $69.99, but I think at these prices, they have their pricing right at the sweet spot for each tier. I'll give them credit for that.]]> http://www.dslreports.com/forum/remark,20242591 Fri, 28 Mar 2008 15:45:26 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20231760 ac3boy : I just called and Chatted for Lawrenceville, GA and nothing here yet. I was told they were upgrading the infrastructure in Georgia right now for the roll out but that is all the info the rep had.]]> http://www.dslreports.com/forum/remark,20231760 Wed, 26 Mar 2008 22:28:59 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20225223 matt314159 : Seems like I saw something about that on the front page of BBR a few weeks ago.]]> http://www.dslreports.com/forum/remark,20225223 Tue, 25 Mar 2008 20:24:46 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20224594 charlesrshel : »www.lightreading.com/document.as···d=147135]]> http://www.dslreports.com/forum/remark,20224594 Tue, 25 Mar 2008 18:28:31 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20222395 DOHCZC : Just called in here in Roswell, GA. No 16/2 here yet....but they did give me 10/1 at $24.95 for 12 months!!!! I was like "Hot damn yes!" I was on 5meg at $19.95 a month for 12 and they told me only $5 more to get 10/1. that was a no brainier :D]]> http://www.dslreports.com/forum/remark,20222395 Tue, 25 Mar 2008 12:30:55 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20219810 markopoleo :

said by BF69

said by TuPaK

:

well, technically it uses about 90Kbps

unfortunately, I run many torrents on the same line so I have to set a QoS on my router which shaves off more than that. I could set the QoS to make it shave off ~10-15% but I risk degrading outbound call quality.

Sorry I'm not going to pitty somone who uses torrents. My advice, quit stealing.

BF69 the resident troll, who spews nonsense, strikes again.]]> http://www.dslreports.com/forum/remark,20219810 Mon, 24 Mar 2008 21:58:59 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20219795 markopoleo :

said by TheKnossos

:

Just upgraded to 16/2 here in Fort Worth 76137. The lady mentioned I might have to upgrade to a DOCSIS 3.0 modem to get the full speed increase, I wasn't able to get more information from since as she upgraded my modem it disconnected my VoIP (I warned her it would do this). I haven't seen anyone else mention getting DOCSIS 3.0 yet, is Fort Worth different, or (more likely) is she just confused?

Seeing as I'm using a SB5101, 16mb is still well below it's max... I don't see how I could benefit with a new modem regardless.

Yah the lady is just confused. DOCSIS 3.0 means nothing to people in the US for years to come.]]> http://www.dslreports.com/forum/remark,20219795 Mon, 24 Mar 2008 21:56:48 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20219775 TheKnossos : I just spoke with another tech, he couldn't give me any details on what they're planning on doing, but Fort Worth has been upgraded to DOCSIS 3.0.

I'll try to get more information about it as I'm calling in about only getting 14mb out of the 16...]]> http://www.dslreports.com/forum/remark,20219775 Mon, 24 Mar 2008 21:52:16 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20219249 TheKnossos : Just upgraded to 16/2 here in Fort Worth 76137. The lady mentioned I might have to upgrade to a DOCSIS 3.0 modem to get the full speed increase, I wasn't able to get more information from since as she upgraded my modem it disconnected my VoIP (I warned her it would do this). I haven't seen anyone else mention getting DOCSIS 3.0 yet, is Fort Worth different, or (more likely) is she just confused?

Seeing as I'm using a SB5101, 16mb is still well below it's max... I don't see how I could benefit with a new modem regardless. :uhh:

]]> http://www.dslreports.com/forum/remark,20219249 Mon, 24 Mar 2008 20:27:25 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20218460 TuPaK :

said by matt314159

said by TuPaK

:

I didn't request any pity

my advice, get some fresh air

BF69 is our resident charter Troll. Don't feed him. He bites.

You can feel free to ignore anything and everything he says.

lol alrighty

btw, it's not quite available in my area yet (I just checked). Hopefully by early summer though.

But enjoy your new speeds

]]> http://www.dslreports.com/forum/remark,20218460 Mon, 24 Mar 2008 17:42:26 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20218431 matt314159 :

said by TuPaK

:

I didn't request any pity

my advice, get some fresh air

BF69 is our resident charter Troll. Don't feed him. He bites.

You can feel free to ignore anything and everything he says.]]> http://www.dslreports.com/forum/remark,20218431 Mon, 24 Mar 2008 17:36:37 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20218190 Theta : Please keep this on the topic of 16MB availability.

There are many troubleshooting threads on slow Charter speeds.]]> http://www.dslreports.com/forum/remark,20218190 Mon, 24 Mar 2008 16:53:04 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20218139 oldhippie : www.speakeasy.net/speedtest/
to Atlanta, GA. I'm in Spartanburg, SC. I'm paying for 5 megs.

average:
Download Speed: 2814 kbps (351.8 KB/sec transfer rate)
Upload Speed: 492 kbps (61.5 KB/sec transfer rate)

Charter tells me "up to 5 megs" yet 2814 kbps ain't even close to 5 megs if you do the math (1,048,576). They say even if I got 1 meg, thats still within their contractual aggrement.

Anyone got any ideas on how I can confront Charter on this issue?]]> http://www.dslreports.com/forum/remark,20218139 Mon, 24 Mar 2008 16:42:24 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20218098 TuPaK : I didn't request any pity

my advice, get some fresh air]]> http://www.dslreports.com/forum/remark,20218098 Mon, 24 Mar 2008 16:34:54 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20217978 BF69 :

said by TuPaK

Sorry I'm not going to pitty somone who uses torrents. My advice, quit stealing.]]> http://www.dslreports.com/forum/remark,20217978 Mon, 24 Mar 2008 16:07:46 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20217641 TuPaK : well, technically it uses about 90Kbps

unfortunately, I run many torrents on the same line so I have to set a QoS on my router which shaves off more than that. I could set the QoS to make it shave off ~10-15% but I risk degrading outbound call quality.]]> http://www.dslreports.com/forum/remark,20217641 Mon, 24 Mar 2008 14:57:04 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20217490 BF69 :

said by TuPaK

:

lol

Actually, I use VOIP right now so it shaves off ~20% of my 1Mbps upload. Getting 2Mbps would be nice.
However, I actually want to bundle Internet with Digital telephone (I have Dish) so that I can save that 10 bucks a month and also free up that bandwidth my VOIP uses. Although I play only 25/month for it.

But yea...cool people have 16/2 :D

200 Kbps for VoIP? really? Most VoiP I know of doesn't use more than 90 Kbps. Maybe 128 Kbps max.]]> http://www.dslreports.com/forum/remark,20217490 Mon, 24 Mar 2008 14:31:44 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20217444 TuPaK : lol

Actually, I use VOIP right now so it shaves off ~20% of my 1Mbps upload. Getting 2Mbps would be nice.
However, I actually want to bundle Internet with Digital telephone (I have Dish) so that I can save that 10 bucks a month and also free up that bandwidth my VOIP uses. Although I play only 25/month for it.

But yea...cool people have 16/2 :D]]> http://www.dslreports.com/forum/remark,20217444 Mon, 24 Mar 2008 14:20:28 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20217428 matt314159 :

said by TuPaK

:

that looks good matt

Almost tempted to upgrade myself...almost ;)

C'mon you know you want to! All the Cool people are upgrading ;)]]> http://www.dslreports.com/forum/remark,20217428 Mon, 24 Mar 2008 14:18:22 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20217416 TuPaK : that looks good matt

Almost tempted to upgrade myself...almost ;)]]> http://www.dslreports.com/forum/remark,20217416 Mon, 24 Mar 2008 14:16:31 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20217388 matt314159 : So far the 16mb is about what I expected here:

Above is a test I did just now. I wish they'd provision the modems a little higher to allow for more overhead, because the BEST I've EVER hit is 15.6mbps down, 1.9mbps up (compare to the 10.7mbps down, 1,000 up I used to consistently test at when I was provisioned for 10mbps) I don't think it's worth complaining over, but it is interesting to note nonetheless. (and for anybody doubting the quality of speedtests...these results are confirmed via my own experiences over usenet and ftp)

During peak times I've tested as low as about 13.5-14 mb, but the upload speed is always 1.8-1.9mbps, which was my primary reason for upgrading.

Before, I could FTP files to my website at about 120KB/s, now it's usually around 237KB/s It cuts my transfer time almost in half.

When I'm remoting into my office, my work's T1 line is now the bottleneck on my connection!]]> http://www.dslreports.com/forum/remark,20217388 Mon, 24 Mar 2008 14:11:34 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20216801 Theta :

said by gamersrlame :

unfortunately, the driving force behind greater bandwidth is generally gamers. Now, no offence to those who enjoy this activity; however, these people operate from a stance this is completely delusional in its expectations. Originally the internet was created and intended to be a stable, and reliable connection between military and repositories of higher learning such as universities. It was engineered in such a fashion that information could be "routed" regardless of the fact certain "parts" of the network had "crashed". Now as time progressed someone came up with the brilliant idea of being able to play games across a network. It was ORIGINALLY intended for LAN environments. LAN networks have little to no latency issues, and are over a small area so they are incredibly stable and reliable (depending on hardware). Speeds are generally only limited by capacity of the NIC in the pc. Gamers are expecting the same experience over a WAN that connects the entire planet, over longer distances, over different mediums, with multiple hops (all these hops are expected to be running at optimal efficiency) just so they don't have "latency" when firing a "gun" or some form of weaponry at a target...and are angry when it has lag due to the fact that just ONE of the factors that lead to optimal efficiency is not working that day....HOW PRESUMPTUOUS! AND Ignorant, PETTY and SPOILED...like a child! Don't get me wrong...I play games too, but realize that unless all parts of a WAN are running to optimum efficiency then there is going to be some form of LATENCY when utilizing a WAN for what was intended to be used on a LAN! Get a life, go outside, read a book...there is a WORLD outside of your PC folks!

First of all, keep it on topic, please.

Second, you are so terribly off base, it's not even funny... Gamers could really give a rat's ass about this 16MB upgrade, or most any expensive high-end / leased line. They worry about latency, and generally cost due to age bracket. World of Warcraft, currently the number 1 online game, uses approximately 4KB/s - 24KB/s of UP/DOWN bandwidth.

If you want to lash out at someone, try aiming at P2P, FTP, Newsgroups, etc. I can guarantee you that I don't saturate my combined 40mbit for gaming (52mbit after 16/2 gets here).

If you think a push for high bandwidth / low latency is REALLY being driven by games, you, sir, need to get away from your machine, and live in the real world.]]> http://www.dslreports.com/forum/remark,20216801 Mon, 24 Mar 2008 12:25:21 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20216723 dwykofka : Amusing

Latency and Jitter causes issues in more than gaming applications. »www.cisco.com/en/US/tech/tk652/t···df.shtml

Voip networks Rely on a minimal amount of jitter in order to process a real-time conversation. Voip is taking over home phone lines with a vengeance right now. Telco's are crying about it every other day.

As a matter a fact anything that is Real-time is affected by Latency.

SSH Sessions
VPN Connections
Remote Desktop Connections
Streaming Video
Streaming Music
Online Gaming
etc
etc

Anything LIVE. See Webpages are just a file that you download and read after it has been downloaded to your computer. Once you get the data to your computer your not transferring data anymore (in most cases).

Ok now Lets look at Gaming...
The gaming industry is HUGE, by 2011 the Gaming industry will be twice as big as the Music industry (ref: »arstechnica.com/news.ars/post/20···bly.html ). Anything with that kind of growth is nothing but good for technology as it drives innovations and spurs research in the technology sector. As a matter of fact that gaming industry generates more revenue than the movie industry Today. Blizzard takes in more than 100 Million per MONTH in subscription fees for a single title. All of that disposable cash getting spent on an American company is a good thing.

I for one Welcome complaints from the Massive online gaming community as it will help deliver a more reliable and robust network for the other services that I care about.]]> http://www.dslreports.com/forum/remark,20216723 Mon, 24 Mar 2008 12:08:26 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20215950 anon : unfortunately, the driving force behind greater bandwidth is generally gamers. Now, no offence to those who enjoy this activity; however, these people operate from a stance this is completely delusional in its expectations. Originally the internet was created and intended to be a stable, and reliable connection between military and repositories of higher learning such as universities. It was engineered in such a fashion that information could be "routed" regardless of the fact certain "parts" of the network had "crashed". Now as time progressed someone came up with the brilliant idea of being able to play games across a network. It was ORIGINALLY intended for LAN environments. LAN networks have little to no latency issues, and are over a small area so they are incredibly stable and reliable (depending on hardware). Speeds are generally only limited by capacity of the NIC in the pc. Gamers are expecting the same experience over a WAN that connects the entire planet, over longer distances, over different mediums, with multiple hops (all these hops are expected to be running at optimal efficiency) just so they don't have "latency" when firing a "gun" or some form of weaponry at a target...and are angry when it has lag due to the fact that just ONE of the factors that lead to optimal efficiency is not working that day....HOW PRESUMPTUOUS! AND Ignorant, PETTY and SPOILED...like a child! Don't get me wrong...I play games too, but realize that unless all parts of a WAN are running to optimum efficiency then there is going to be some form of LATENCY when utilizing a WAN for what was intended to be used on a LAN! Get a life, go outside, read a book...there is a WORLD outside of your PC folks!]]> http://www.dslreports.com/forum/remark,20215950 Mon, 24 Mar 2008 09:22:16 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20212026 mbkowns : sorry but your post wasn't at all helpful i already have 16mb.
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,20212026 Sun, 23 Mar 2008 12:01:46 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20210206 Torador :

said by mbkowns

:

The old thread was so heavy I started a new one... Whats the deal with the 16MB are any cali residents on the new service and when will it be in SoCAL ?

Techs please chime in

thanks

FOR MBKOWNS AND ALL OTHERS NOT RECIEVEING THE PAYED FOR SPEEDS!

Here is a handful of reasons for you not getting the speeds you requested ...

First off if your speed is anything lower then 1 MB under the supposed ordered speed and CONSTANTLY getting mixed speed and/or losing connection(( I.E. testing at 4500 when your supposed to be getting 10000 )) my only knowedgle of these happening is when

A.) You have extreme packet loss (( caused by low levels , wiring issues or bad output from your plant ((I.E. bad MER/BER ))
B.) device problems ((I.E older ambit modems that they have in my plant are known for there tuner to start going out after about 5 years of usage )) a defunct router... or a slow slow slow computer (( which rarely causes this but mind you it still can .. I.E. an older laptop with wireless adapter pulling slow speeds ))

For this your best bet is to keep a running record of whats going on .. light pattern on your modem and check your modems diag page and record your modems levels (( Signal to noise , receive power , transmit power ( return ) and your bit error rates if your modem displays that information ))

Another tip is to disconnect your router and try your test again directly connected to one computer .. Wireless routers can lower your speeds significantly depending on the number of people it services and how much bandwidth they are currently taking up

if your levels are out of D.R.U.M or E.Q.A (( quality assurance programs )) then your may need to call out a tech to identify the root cause since it can be difficult to find the problem with out a Digital meter and about 150 feet of cable.

Currently EQA accept specs in FT. WORTH in the ranges of
Downstream (* Recieve *) levels +12 to -12 DB
Upstream (* return *) levels at 33db to 51db
MER or signal to noise ratios should be above 33db

FOR THOSE HAVING CONSITENT TESTS at a CONSTANT speed that are not what you are supposed to be reciving (( I.E. getting 5000kbps when you are supposed to get 10000kbps ))
there really only is a few explanations
A.) your modem is an older version unable to do anything beyond 5meg down...
B.) your account settings or wrong or the modem has not been provisioned for the speed ((I.E. you called in and had the service bumped to 10meg .. they change it in billing but do not change it in AUROURA (( software you use to provision and track equipment )) and the modem is never told to go to a higher speed ))
C.) you don't get those speeds in your part of the system
via marketing or bandwidth in your area (( I.E. and i hate to say this .. the richer parts of our metroplex like southlake are being marketed by a compitetion which offers a higher speed then 10... so to compete with them they offer above 10megs.

As for MBKOWNS post .. your best bet is for a different company to lay fiber in your area and then Charter will be forced up their speeds nearby due to a competing company.

~Tora~
EDDIE LIVES!!!!!!!!!!!!!!]]> http://www.dslreports.com/forum/remark,20210206 Sat, 22 Mar 2008 23:19:33 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20207903 matt314159 :

It's a fancy term for the Charter's management area in the Inland Empire, and actually doesn't exist anymore as it and the LA market area were merged and are now under the same local management.

:

Interesting, thanks! I thought it might have something to do with the IE because of the name. Hmm, my uncle lives in Devore and would love to be able to get those speeds. ]]> http://www.dslreports.com/forum/remark,20207903 Sat, 22 Mar 2008 14:59:13 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20206252 americanada :

said by matt314159

:

out of curiosity, what is IEKMA?

It's a fancy term for the Charter's management area in the Inland Empire, and actually doesn't exist anymore as it and the LA market area were merged and are now under the same local management.]]> http://www.dslreports.com/forum/remark,20206252 Sat, 22 Mar 2008 05:39:29 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20206142 Bester1 : Congratulations Matt! It's about time! :)]]> http://www.dslreports.com/forum/remark,20206142 Sat, 22 Mar 2008 03:19:00 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20205734 matt314159 : Congrats (I think!) :)

browsing doesnt feel any faster like it did when I made the jump from 5mb to 10mb but I still get a half-chub watching my newsreader download at 1.9MB/s!]]> http://www.dslreports.com/forum/remark,20205734 Sat, 22 Mar 2008 00:05:06 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20205546 mbkowns : Creater of these threads fin a f0k un ly got 16mb lol... yea :)
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,20205546 Fri, 21 Mar 2008 23:25:04 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20204203 matt314159 :

said by Lotta Nutt :

Not availiable, I spoke with some ghetto ass chick rep.

Sounded like she was sipping Kool Aid wit Gin.

ROFL! That's funny! Sorry about the outcome but your description cracked me up!]]> http://www.dslreports.com/forum/remark,20204203 Fri, 21 Mar 2008 18:47:14 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20204057 anon : Not availiable, I spoke with some ghetto ass chick rep.

Sounded like she was sipping Kool Aid wit Gin.]]> http://www.dslreports.com/forum/remark,20204057 Fri, 21 Mar 2008 18:17:57 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20204026 matt314159 :

said by Lotta Nutt :

What about Hughson Ca 95326 ?

call'em up and see what they say: 866-499-8080]]> http://www.dslreports.com/forum/remark,20204026 Fri, 21 Mar 2008 18:09:42 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20203978 anon : What about Hughson Ca 95326 ?]]> http://www.dslreports.com/forum/remark,20203978 Fri, 21 Mar 2008 18:01:23 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20203435 anon : I got 16meg service in Reno, NV yesterday. I'm not thrilled with the rate of $79, but I am looking forward to having increased upload capacity. It took a day and another phone call to get them to provision my modem.]]> http://www.dslreports.com/forum/remark,20203435 Fri, 21 Mar 2008 16:19:43 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20203430 matt314159 : out of curiosity, what is IEKMA?]]> http://www.dslreports.com/forum/remark,20203430 Fri, 21 Mar 2008 16:18:36 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20203368 anon : I work for charter, we launched 16M in the IEKMA yesterday the 20th of March]]> http://www.dslreports.com/forum/remark,20203368 Fri, 21 Mar 2008 16:05:52 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20203290 Voltron64 :

said by matt314159

:

Hey guys! My wait is OVER!

Southern California is lit up, the guy said it just took effect today

I just called in...no Luck here in Monterey Park. oh well.]]> http://www.dslreports.com/forum/remark,20203290 Fri, 21 Mar 2008 15:49:07 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20203039 matt314159 : Maybe try calling in just on the off-chance that the outsourced chat agents have slightly older information?

Or maybe we're just in different markets, but I thought yours would have gone live before mine.

The reason I suggest this is that right after I got the internet upgraded, well, maybe an hour after, I called and spoke with billing which is, as we all know, outsourced, and the lady was giving me details of my billing setup BEFORE the upgrade, nothing had shown up in her system yet about the upgrade. ]]> http://www.dslreports.com/forum/remark,20203039 Fri, 21 Mar 2008 14:57:23 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20203018 WyckedKnight : Well it's still not available in the Burbank - Glendale areas. according to the online chat with support. :(]]> http://www.dslreports.com/forum/remark,20203018 Fri, 21 Mar 2008 14:52:30 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20202833 matt314159 : Hey guys! My wait is OVER!

Southern California is lit up, the guy said it just took effect today:

I knew my calls would pay off sooner or later!

The way he described the rate structure for my area to me, the base rate for 5mb is $29.99, then it's $10 more for 10mb, and $10 on top of that for 16mb. My total bill including basic cable for $9.99 will be about $65 a month, he said. I'm assuming that extra $5 is taxes and fees.]]> http://www.dslreports.com/forum/remark,20202833 Fri, 21 Mar 2008 14:18:53 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20201452 zed260 : well actully since you have a smalltown probably less bandwith being shared this faster speeds]]> http://www.dslreports.com/forum/remark,20201452 Fri, 21 Mar 2008 10:23:18 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20201371 andunn : Charter is so weird. I live in a town of about 300 people and can get it. I think the only reason we can get it though is because we live in between two bigger cities about 2-3 miles apart and the cable lines pass through our town.

I'm actually excited though AT&T has finished burying Fiber cable in front of our house so I'm pleased to see that Charter will have some competition. :D]]> http://www.dslreports.com/forum/remark,20201371 Fri, 21 Mar 2008 10:04:28 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20195455 LowRider : well i got one of the save money deals in the mail where you call a special number, it said at the bottom "Surf up to 16megs!!!" or something like that. i called but it still not available in my area yet.]]> http://www.dslreports.com/forum/remark,20195455 Thu, 20 Mar 2008 11:40:30 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20194774 anon : It's currently available in Missouri...outside of St Louis.]]> http://www.dslreports.com/forum/remark,20194774 Thu, 20 Mar 2008 09:14:28 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20194354 WyckedKnight : She didn't say. all she had said was that she had no clue on when it'll be available in our area. I'm going to call in later today though to double check. ]]> http://www.dslreports.com/forum/remark,20194354 Thu, 20 Mar 2008 05:18:51 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20194290 markopoleo : Is it in the billing system wyckedknight?

From the time they had it in billing system to when they actually offered it was about 2 months here in my state.

I could order it before it was here before that long, had to get them to remove 2 months worth of billing for 16meg when not even here :P That might be a indicator to when you can get it../shrug]]> http://www.dslreports.com/forum/remark,20194290 Thu, 20 Mar 2008 04:09:11 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20194252 WyckedKnight : I went in today to pay my cable bill here in So. Cali., And the CSR said she didn't know when for the Burbank - Glendale area for the 16/2 package. I told her that I was told last month that it would be this month. All she was told was that there was no ETA on when it'll be available. ]]> http://www.dslreports.com/forum/remark,20194252 Thu, 20 Mar 2008 03:36:01 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20193426 anon : We have had faster speeds in Keller, TX for about 3-4 weeks.

KellerSL]]> http://www.dslreports.com/forum/remark,20193426 Wed, 19 Mar 2008 23:08:25 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20165624 audiolocator :

said by BoMarty

:

I got all excited again. Called still no 16 meg in St Louis :(

What I found interesting, is that the Tech Support person I spoke to said Charter is "BETA" testing 20 Megs in Texas. He had limited information and was not sure the upload when you have the 20meg download program.

Very interesting...........................

Texas has fios, so Charter has to be competitive. No fios in Missouri means Charter can offer whatever crappy service they want.]]> http://www.dslreports.com/forum/remark,20165624 Fri, 14 Mar 2008 16:54:51 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20165557 BoMarty : I got all excited again. Called still no 16 meg in St Louis :(

What I found interesting, is that the Tech Support person I spoke to said Charter is "BETA" testing 20 Megs in Texas. He had limited information and was not sure the upload when you have the 20meg download program.

Very interesting........................... ]]> http://www.dslreports.com/forum/remark,20165557 Fri, 14 Mar 2008 16:38:53 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20165517 dwykofka : I was sadly disappointed today when I asked about it as well.]]> http://www.dslreports.com/forum/remark,20165517 Fri, 14 Mar 2008 16:28:38 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20165271 matt314159 : ^That's a good deal, IMHO...I've got this feeling here in socal it's gonna be at least $69 when it comes out.

As of this morning, still not available out here yet. ]]> http://www.dslreports.com/forum/remark,20165271 Fri, 14 Mar 2008 15:43:38 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20164595 markopoleo :

Just got it here, $55 a month. Not a promotions, no bundling needed for that price.]]> http://www.dslreports.com/forum/remark,20164595 Fri, 14 Mar 2008 13:23:05 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20158637 FighterOfFoo : Just called and it's available in central Nebraska (Grand Island) Pricing was higher than others have reported, no trial promotion available here - it's $74.99/mo.

]]> http://www.dslreports.com/forum/remark,20158637 Thu, 13 Mar 2008 12:20:35 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20157649 anon : Sun Prairie and Baraboo, Wisconsin areas now appear to have 16/2 service available according to the article below...with the Madison area supposedly set to go around June 1st.

»www.madison.com/tct/business/stories/276832]]> http://www.dslreports.com/forum/remark,20157649 Thu, 13 Mar 2008 09:10:03 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20145631 cooldude9919 : 10mb for $34.99 is a good deal.

Ill just have to find a way to justify the much higher price for my 16mb :D]]> http://www.dslreports.com/forum/remark,20145631 Tue, 11 Mar 2008 10:43:47 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20144552 matt314159 :

said by wheremy16megbeat :

Is the 34.99 price bundled or just HSI?

I got the $34.99 plan for HSI only. I just called in and told them I was cancelling, they offered me $34.99 for 12 months. ]]> http://www.dslreports.com/forum/remark,20144552 Tue, 11 Mar 2008 02:45:37 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20143646 anon : Is the 34.99 price bundled or just HSI?]]> http://www.dslreports.com/forum/remark,20143646 Mon, 10 Mar 2008 22:29:18 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20138493 anon : No 16mb service at 141 and 40 in STL, but the $34.99 per month offer they just made me sounds mighty fine...]]> http://www.dslreports.com/forum/remark,20138493 Mon, 10 Mar 2008 00:39:42 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20117671 markopoleo : Just a note to you all..
If you called in and asked for 16meg, and they said it was available and it was NOT. CHeck your bill this month, I just got back from Charter office and they put the $25 internet MAX on my account even though its not available till end of March here.

Again its in the billing system, just not deployed so it might appear to be charged for it on your bill.]]> http://www.dslreports.com/forum/remark,20117671 Thu, 06 Mar 2008 05:10:20 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20117641 matt314159 :

said by markopoleo

:

matt they can reset your modem while in chat, it just says "please wait while we re-establish the connection..then connects you back".

Btw when i moved across the street other day my 10meg service INCREASED by about $5 a month. Because I moved I was not locked into my old rate anymore, and also can't get on a promotion for some odd reason. Moving across the street raised my price..classy charter.

I'm not getting 16meg till I fix all the stupid billing problems they made. lol

That's good to know, I thought the connection would reconnect to a different agent or something when it came back on.

I'm kind of glad it didn't go through in a way, because I really do like the $34.95 rate I'm now paying for the 10meg service. If the promo on the 16 meg is $59.99 that would raise my bill by 25 bucks a month.

instead, I might just treat myself to a giganews subscription with all the money I'm saving. Though the sweet temptation of 2mb upload makes me almost want to take the plunge anyway. Argh, it's a touch decision!]]> http://www.dslreports.com/forum/remark,20117641 Thu, 06 Mar 2008 04:43:26 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20117573 markopoleo : matt they can reset your modem while in chat, it just says "please wait while we re-establish the connection..then connects you back".

Btw when i moved across the street other day my 10meg service INCREASED by about $5 a month. Because I moved I was not locked into my old rate anymore, and also can't get on a promotion for some odd reason. Moving across the street raised my price..classy charter.

I'm not getting 16meg till I fix all the stupid billing problems they made. lol]]> http://www.dslreports.com/forum/remark,20117573 Thu, 06 Mar 2008 03:54:07 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20117289 matt314159 : I don't know if this adds any information or not, but I just got off a chat. here's the transcript:

quote:
You have been connected to CVW Rebecca .
CVW Rebecca : My name is Rebecca. Thank you for contacting Charter Communications. How may I assist you?
Matt: Hi Rebecca, I just have a quick inquiry this evening. I'd like to know if Charter's "HSI MAX" 16mbit internet speed tier has been activated for my address.
CVW Rebecca : I can certainly check to confirm that your have been upgraded to 16 Mg. May I please have your full name and account number ?
Matt: yes, that is Matthew XXX, and the acct number is XXX
CVW Rebecca : Thank you Matthew. Please allow me 2 or 3 minutes to access your account.
Matt: thank you.
CVW Rebecca : I have your account now Matt. May I please have your four digit security code located at the top right hand corner of your bill ?
Matt: yes, that number is XXXX
CVW Rebecca : Thank you Matt. That has confirmed. I will be 2 minutes checking for your speed.
Matt: thanks
CVW Rebecca : Thank you for your patience Matt. Your account shows that you are enrolled in our 10 Mg services, not the 16 Mg. Were you wanting to upgrade your speed at this time ?
Matt: yes, is the 16 meg speed tier available?
CVW Rebecca : Yes, in your area it is available ! Please allow me 2 minutes to upgrade your account.
Matt: please keep in mind that this chat session is established through my ccharter cable modem
Matt: if you cause my modem to reboot, our connection will be lost
CVW Rebecca : MattI am so sorry, I have just discovered that in fact your location does not allow for 16 Mg. We are expanding but not currently at your location ! I am very sorry to offer it to you when it is not available !
Matt: Oh, Rebecca, you got my hopes up! i've been looking for this upgrade since november 2007!
Matt: do you currently have any data on when the tier may finally become available?
CVW Rebecca : I am so sorry, but it is coming, the system gave me the option right until the last update !! I have no dates for the upgrade, but the fact that it is starting to offer it in your zip code is reassurring !
Matt: Hopefully. i will phone in within the next week and see if the billing system has it updated through to completeion soon
Matt: Thanks for your efforts, Rebecca, I do apprecaite it even though I am disappointed, that is not your fault in the least
CVW Rebecca : Great, again, I am so sorry to raise your hopes !!! Thank you for being a Charter customer !

It looks like it's getting put into the system soon for my area...it allowed her to start the process of the upgrade all the way to the last screen and then denied it. I live in Hesperia, CA 92345 zip code.]]> http://www.dslreports.com/forum/remark,20117289 Thu, 06 Mar 2008 01:04:51 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20114031 charlesrshel : That sounds about right. They usually knock off $10.00 for bundle deals.]]> http://www.dslreports.com/forum/remark,20114031 Wed, 05 Mar 2008 15:39:44 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20113986 audiolocator :

said by charlesrshel

said by Theta

:

The "official" word I received yesterday from my contacts at Charter, including two HQ reps that called on a conference, was that we're looking at a June rollout for the St. Louis Metro area.

I'm fairly upset about this, but was told that you can call in for a re-rate to $34.99/mo for 10mb service.

I just got off the phone with the retention dept. and was told that they were aware of this - there was no problem to switch the rate, and I was given a year @ $34.99.

Not the best outcome, but it's something... :huh:

Theta, I just called Charter and they lowered my 10/1 from $69.99 to $49.99. I told the lady that some California and Missouri folks were lowered to $34.99. I also mentioned to her that AT&T has been knocking at my door (which they literary have would you believe) to see if we want to switch to their Internet service. The lady said that the rates are different for other parts of the nation. Can you check with your contacts and see if that is true or not? I am just a few miles from St. Louis where the Charter Headquarters is. Seems like to me it would be the same for everyone. Maybe it is because I only have the basic TV cable service with them. I did have the whole works, HD, Howard Stern, three of their DVRs, etc. etc. Maybe they are upset at me. Thanks for your help.

i pay $59.99 (down from $79.99), but don't sub to any other service]]> http://www.dslreports.com/forum/remark,20113986 Wed, 05 Mar 2008 15:32:21 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20113933 charlesrshel :

said by WyckedKnight

:

Charter charges different fees in different areas. Some people pay more then others, as to why charter does this who knows.

OK, thanks]]> http://www.dslreports.com/forum/remark,20113933 Wed, 05 Mar 2008 15:23:05 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20113883 WyckedKnight : Charter charges different fees in different areas. Some people pay more then others, as to why charter does this who knows. ]]> http://www.dslreports.com/forum/remark,20113883 Wed, 05 Mar 2008 15:16:25 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20112351 charlesrshel :

said by Theta

said by Voltron64

:

How did you get your price down to $34.99 for 10/1?

I called in and chose 5 to cancel or remove services. I told the lady that I had just received a flyer saying that Verizon now had 7.1mbps dsl in my neighborhood, and that the price on it was $41.99 a month. Told them I'd be signing up for that if they couldn't offer me a better price on the 10/1 service.

You might not even need to make up the numbers but I've found it's helpful if you give them a number to "beat". ]]> http://www.dslreports.com/forum/remark,20095946 Sun, 02 Mar 2008 16:56:49 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20095782 blade720 : I pay $34.99 for 10/1 also, i'm on a bundled package tho, it easy originally $29.99 for 5 meg, but they added a $5.00 "Plus" fee for 10 meg, not bad.]]> http://www.dslreports.com/forum/remark,20095782 Sun, 02 Mar 2008 16:18:45 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20095550 Voltron64 :

said by matt314159

:

I think I'm pretty happy, @34.99 a month, for 10mbit internet, I think that's a VERY fair price. It was enough to get me to shut up and quit calling them every week...

How did you get your price down to $34.99 for 10/1?]]> http://www.dslreports.com/forum/remark,20095550 Sun, 02 Mar 2008 15:25:24 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20091124 cooldude9919 : Just got my bill for the new services 16/2 and phone

High speed Internet 44.99
High speed $29.99 6mo -15.00
High speed internet Max 25.00
54.99

Thats how its billed for me.]]> http://www.dslreports.com/forum/remark,20091124 Sat, 01 Mar 2008 17:46:55 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20090888 matt314159 : I think I'm pretty happy, @34.99 a month, for 10mbit internet, I think that's a VERY fair price. It was enough to get me to shut up and quit calling them every week...]]> http://www.dslreports.com/forum/remark,20090888 Sat, 01 Mar 2008 16:49:16 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20090343 Theta : The "official" word I received yesterday from my contacts at Charter, including two HQ reps that called on a conference, was that we're looking at a June rollout for the St. Louis Metro area.

I'm fairly upset about this, but was told that you can call in for a re-rate to $34.99/mo for 10mb service.

I just got off the phone with the retention dept. and was told that they were aware of this - there was no problem to switch the rate, and I was given a year @ $34.99.

Not the best outcome, but it's something... :huh:]]> http://www.dslreports.com/forum/remark,20090343 Sat, 01 Mar 2008 14:56:30 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20089518 andunn : Well, I did on-line chat an was offered 10meg or 16 meg. The price fo 6 months for 10 meg was $37.99 and 16 meg was $54.99. These are prices without cable since I do not subscribe. I chose the 10 meg service and seem to be getting right around 10/1]]> http://www.dslreports.com/forum/remark,20089518 Sat, 01 Mar 2008 12:01:28 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20079569 matt314159 : Woot!

Okay no 16mb here yet, but I talked to rententions and got put on a $34.99 plan for my 10 meg for the next 12 months. This might make me think twice before upgrading!]]> http://www.dslreports.com/forum/remark,20079569 Thu, 28 Feb 2008 18:07:31 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20069936 charlesrshel : »Charter: 16Mbps 'Later This Year']]> http://www.dslreports.com/forum/remark,20069936 Wed, 27 Feb 2008 08:26:46 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20066945 charlesrshel :

said by Theta

:

(I more meant post a thread in the Charter forum, itself. Most techs are done with this thread. ;))

OK, thanks for your help.]]> http://www.dslreports.com/forum/remark,20066945 Tue, 26 Feb 2008 18:22:52 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20066886 Theta : (I more meant post a thread in the Charter forum, itself. Most techs are done with this thread. ;))]]> http://www.dslreports.com/forum/remark,20066886 Tue, 26 Feb 2008 18:15:13 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20066525 charlesrshel : Is there any Illinois Charter techs that might know if the O'Fallon, Illinois area head end has been wired up yet for the 16/2 service?]]> http://www.dslreports.com/forum/remark,20066525 Tue, 26 Feb 2008 17:14:42 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20066438 Theta : I don't know any IL techs. Best best would be to ask in these forums, as there are a ton of Charter techs that lurk here. :)]]> http://www.dslreports.com/forum/remark,20066438 Tue, 26 Feb 2008 16:59:06 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20066414 charlesrshel :

said by Theta

said by charlesrshel

:

I sent an email to the GM at Charter where ever that is and the GM had The Broadband Customer Care Department send back to me after June 1, 2008. I presumed it was from Charter Headquarters. Maybe for your area it will be March 1 and the Illinois side will be later on in the year.

It really all depends on what head end feeds you.

The St. Peters and Saint Louis (Ballwin/T&C) head ends are ready to go, and have been wired up.

It's down to the billing systems now.

Can you figure out my head end and if it is ready to go? Sounds like you might know some folks that know. Thanks]]> http://www.dslreports.com/forum/remark,20066414 Tue, 26 Feb 2008 16:54:23 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20066388 Theta :

said by charlesrshel

It really all depends on what head end feeds you.

The St. Peters and Saint Louis (Ballwin/T&C) head ends are ready to go, and have been wired up.

It's down to the billing systems now.]]> http://www.dslreports.com/forum/remark,20066388 Tue, 26 Feb 2008 16:50:37 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20065955 charlesrshel :

said by Theta

:

?!?!?!

That's astounding, and over 7 months late.

I hope the outlook isn't as bleak in the Saint Louis area, as I keep being told March 1 from the T&C HQ.

I sent an email to the GM at Charter where ever that is and the GM had The Broadband Customer Care Department send back to me after June 1, 2008. I presumed it was from Charter Headquarters. Maybe for your area it will be March 1 and the Illinois side will be later on in the year.]]> http://www.dslreports.com/forum/remark,20065955 Tue, 26 Feb 2008 15:46:39 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20065589 cooldude9919 : Its right beside 270 north]]> http://www.dslreports.com/forum/remark,20065589 Tue, 26 Feb 2008 14:54:30 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20064631 charlesrshel :

said by Theta

:

Town & Country Headquarters, the administrative "home base" of Charter Communications.

Is that the big Charter building on I think the west side of St. Louis? I am a little new to this area and haven't been to St. Louis very much.]]> http://www.dslreports.com/forum/remark,20064631 Tue, 26 Feb 2008 12:08:42 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20064609 Theta : Town & Country Headquarters, the administrative "home base" of Charter Communications.]]> http://www.dslreports.com/forum/remark,20064609 Tue, 26 Feb 2008 12:06:22 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20064596 charlesrshel :

said by Theta

:

?!?!?!

That's astounding, and over 7 months late.

I hope the outlook isn't as bleak in the Saint Louis area, as I keep being told March 1 from the T&C HQ.

Who is T&C HQ?]]> http://www.dslreports.com/forum/remark,20064596 Tue, 26 Feb 2008 12:04:06 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20064555 Theta : ?!?!?!

That's astounding, and over 7 months late.

I hope the outlook isn't as bleak in the Saint Louis area, as I keep being told March 1 from the T&C HQ.]]> http://www.dslreports.com/forum/remark,20064555 Tue, 26 Feb 2008 11:56:54 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20064348 charlesrshel : I have heard from Charter's Broadband Customer Care department in St. Louis. They said for the O'Fallon, Illinois area 16/2 will be available sometime after June 30, 2008. This is provided there are no unforeseen hold ups in equipment being shipped to them, etc.]]> http://www.dslreports.com/forum/remark,20064348 Tue, 26 Feb 2008 11:23:05 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20056769 jarablue :

said by charlesrshel

:

Wow, got an email from Charter Cable. I guess they sent out to everyone. If not, here is the first paragraph:

Great things are happening at Charter Communications®!

This year we have added more high definition programming including Discovery Channel HD™, the Weather Channel HD™ and Versus/Golf HD™. This is only the beginning. We will launch additional high definition channels this year. Our customers told us they want more Internet speed and we have listened. We will debut Charter High-Speed® Internet Max with download speeds up to16Mbps later this year. Charter is the only place for the most Video On Demand content, including HD On Demand!

It has a name, Internet Max

I can't wait until 2009 to get that email. I am practically going to count the days.....]]> http://www.dslreports.com/forum/remark,20056769 Mon, 25 Feb 2008 02:00:43 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20048937 cooldude9919 : no VOD here either. If they did have it that would make it easier to switch to charter for tv. Im still thinking of going to direct tv from dish in a few months since direct has so many hd channels ,plus they just added hd locals for my area.]]> http://www.dslreports.com/forum/remark,20048937 Sat, 23 Feb 2008 14:23:18 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20048903 BF69 :

said by charlesrshel

Well we don't have Discovery Channel HD or Weather Channel HD yet and we don't have ANY kind of VOD so I doubt we'll be getting on sort of HD On Demand here.]]> http://www.dslreports.com/forum/remark,20048903 Sat, 23 Feb 2008 14:15:24 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20048459 charlesrshel : Wow, got an email from Charter Cable. I guess they sent out to everyone. If not, here is the first paragraph:

Great things are happening at Charter Communications®!

This year we have added more high definition programming including Discovery Channel HD™, the Weather Channel HD™ and Versus/Golf HD™. This is only the beginning. We will launch additional high definition channels this year. Our customers told us they want more Internet speed and we have listened. We will debut Charter High-Speed® Internet Max with download speeds up to16Mbps later this year. Charter is the only place for the most Video On Demand content, including HD On Demand!

It has a name, Internet Max]]> http://www.dslreports.com/forum/remark,20048459 Sat, 23 Feb 2008 12:26:40 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20041854 markopoleo :

said by charlesrshel

:

Hey markopoleo, Verizon Wireless is the best cell phone company in the nation. Has been for several years now. They are a good company and I am glad they are in the TV/Internet/home phone business now. I have been to a relatives home in Tampa, FL numerous times the last several years. He has fiber all the way up to his home. Not just to the neighborhood. His service is outstanding even though he only has the 15/5 speed for $49.00 a month. It is really a ripoff how I have to pay $69.00 for 10/1 service from sub standard company in my view. At least AT&T is in our area now giving them some competition. Yes markopoleo I will keep waiting and say what I want about Verizon Fios.

:uhh: Tampa, Fl huh, so close to O Fallon, IL you can taste it! ]]> http://www.dslreports.com/forum/remark,20041854 Fri, 22 Feb 2008 08:29:49 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20041515 charlesrshel : Hey markopoleo, Verizon Wireless is the best cell phone company in the nation. Has been for several years now. They are a good company and I am glad they are in the TV/Internet/home phone business now. I have been to a relatives home in Tampa, FL numerous times the last several years. He has fiber all the way up to his home. Not just to the neighborhood. His service is outstanding even though he only has the 15/5 speed for $49.00 a month. It is really a ripoff how I have to pay $69.00 for 10/1 service from sub standard company in my view. At least AT&T is in our area now giving them some competition. Yes markopoleo I will keep waiting and say what I want about Verizon Fios.]]> http://www.dslreports.com/forum/remark,20041515 Fri, 22 Feb 2008 05:26:27 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20041296 Theta :

said by eshiku

:

upload for the 10mb uverse is at 1.5mb

I think that may be subject to the area. In St. Charles / O'Fallon, many users are pushing about 600kbit on the upstream via U-Verse.

Still, my point is the same - it's nowhere near true FiOS speed.]]> http://www.dslreports.com/forum/remark,20041296 Fri, 22 Feb 2008 02:07:11 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20041181 anon : Charter is investing $6 million, or so they say, in my community of Hoover, AL and a couple others. They say it's for faster internet speeds than their current 5/10mbps packages, and more HD channels.

I'm guessing that means I can order the 16/2 service soon. Supposed to be done upgrading by mid-next week. I however left Charter months ago because the service was extremely unreliable. It went down some nights, literaly, every 5 minutes. I've had Bellsouth DSL 6/.5 since and it's gone down maybe 3 times for about 5mins. The only reason I'd switch back to Charter would be for the 2mb up.]]> http://www.dslreports.com/forum/remark,20041181 Fri, 22 Feb 2008 01:09:01 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20041124 eshiku : upload for the 10mb uverse is at 1.5mb]]> http://www.dslreports.com/forum/remark,20041124 Fri, 22 Feb 2008 00:49:33 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20040697 Theta : Let me expand on my comment. True FiOS is usually high speed AND symmetric. The packages are usually 10/10 15/15, ad so on.

10mbit U-Verse still has 768k upload, and feels exactly like DSL, since that's essentially what it is.]]> http://www.dslreports.com/forum/remark,20040697 Thu, 21 Feb 2008 22:58:54 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20040680 BF69 :

said by Theta

:

Yeah, last time I heard potential rollout info from a planner, true FiOS wouldn't be in this area until after 2011. U-Verse does NOT count due to low bandwidth speeds.

Uverse is now ofering up tp 10 Mbps. Still low compared to FiOS but better than 6 Mbps.]]> http://www.dslreports.com/forum/remark,20040680 Thu, 21 Feb 2008 22:56:26 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20040392 Theta : Yeah, last time I heard potential rollout info from a planner, true FiOS wouldn't be in this area until after 2011. U-Verse does NOT count due to low bandwidth speeds.]]> http://www.dslreports.com/forum/remark,20040392 Thu, 21 Feb 2008 22:01:02 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20040322 markopoleo :

said by charlesrshel

said by Theta

:

Nothing new in the system for the St. Louis area, I'm afraid.

OK, thanks. This really sucks. I wish Verizon Fios would get here.

Man I wish people would stop saying that. Verizon FIOS accounts for less than %1 of all USA internet users in the us. I find people in states that don't even have Fios saying they can't wait for it to get there..keep waiting. :P]]> http://www.dslreports.com/forum/remark,20040322 Thu, 21 Feb 2008 21:48:23 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20037725 charlesrshel :

said by Theta

:

Nothing new in the system for the St. Louis area, I'm afraid.

OK, thanks. This really sucks. I wish Verizon Fios would get here.]]> http://www.dslreports.com/forum/remark,20037725 Thu, 21 Feb 2008 14:32:55 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20037690 Theta : Nothing new in the system for the St. Louis area, I'm afraid.]]> http://www.dslreports.com/forum/remark,20037690 Thu, 21 Feb 2008 14:27:44 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20037685 charlesrshel :

said by Theta

:

He set up a new install, as per his earlier messages.

OK, thanks, I will call them again.]]> http://www.dslreports.com/forum/remark,20037685 Thu, 21 Feb 2008 14:26:55 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20037666 Theta : He set up a new install, as per his earlier messages.]]> http://www.dslreports.com/forum/remark,20037666 Thu, 21 Feb 2008 14:23:19 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20037632 charlesrshel :

said by cooldude9919

:

Just got everything installed.

Did you have to call them to have it installed? Did they notify you first]]> http://www.dslreports.com/forum/remark,20037632 Thu, 21 Feb 2008 14:18:00 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20036791 cooldude9919 : Just got everything installed.

]]> http://www.dslreports.com/forum/remark,20036791 Thu, 21 Feb 2008 12:06:08 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20031690 WyckedKnight : Hey I just paid my cable bill today and the CSR said next month for sure, as that was what she was told. This is for the Burbank - Glendale areas. But i'm at a ponit to were I'll beleave it when I see it. ]]> http://www.dslreports.com/forum/remark,20031690 Wed, 20 Feb 2008 16:04:52 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20031596 pomfret :

said by jarablue

:

I am afraid to call CBN nowadays. Well for a chuckle I might. :)

Don't bother... Just got off the phone w/ my rep who recently attended the "meeting"...

16/2 isn't coming in the foreseeable future unless there's competition in the immediate area.

10/1 CBN is $190/month...

*sigh*
--
Proud member of BBR Team Starfire]]> http://www.dslreports.com/forum/remark,20031596 Wed, 20 Feb 2008 15:50:25 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20031056 anon : Taking forever to get it in Riverside. Theres no fios either around here or any dsl that i can get since i am too far they say but i am not that far like couple miles. Need more competition in high speed internet.]]> http://www.dslreports.com/forum/remark,20031056 Wed, 20 Feb 2008 14:37:13 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20029839 cooldude9919 :

said by matt314159

said by Bester1

:

Sad isn't it?

16/2 is consistently good where I am in Long Beach but 15/15 FIOS for $64.99 after the 1st month free, $10 off months 2-7 promotion, plus more cable channels on FIOS TV finally got me to switch. My install date is this Thursday.

Charter's 16/2 offering is stable here but it's too little, too late for me to want to stay with Charter.

If we had fios here it would be a no brainer to go with them, but we have att so no chance of ever getting fiber. Even when uverse gets here , so far its a best of 10/1, which charters 16/2 beats.

Compared to what im used to and what i expected to see i will be pretty happy with 16/2]]> http://www.dslreports.com/forum/remark,20029839 Wed, 20 Feb 2008 11:31:39 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20029469 matt314159 :

said by Bester1

Excuse me while I go change my underwear. I can't even imagine 15mb upload speeds. I was transferring a 600mb file up to my work's servers (i'm their web administrator, but I work from home 90% of the time) and it took a little while, even on my 1mb upload. 2mb would have been faster. 15mb upload...um excuse me while I go change again. ]]> http://www.dslreports.com/forum/remark,20029469 Wed, 20 Feb 2008 10:34:05 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20028577 markopoleo : I been getting some nice 10meg speeds here lately, not sure if upgraded capacity or what. Can't wait till I move next month and get 16meg hooked up to see what kinda peak speeds I can get from newsgroups. :)

10MB/s what!?

]]> http://www.dslreports.com/forum/remark,20028577 Wed, 20 Feb 2008 06:19:31 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20028468 Bester1 : Sad isn't it?

16/2 is consistently good where I am in Long Beach but 15/15 FIOS for $64.99 after the 1st month free, $10 off months 2-7 promotion, plus more cable channels on FIOS TV finally got me to switch. My install date is this Thursday.

Charter's 16/2 offering is stable here but it's too little, too late for me to want to stay with Charter.]]> http://www.dslreports.com/forum/remark,20028468 Wed, 20 Feb 2008 04:15:59 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20027960 matt314159 : figures. The clue that made me think she might have been full of it was when she said it was the *only* place in cali that had it.

Too bad about march.

I keep getting my hopes up only to see that the mirage is "only about a month away". In october, we thought it would be rolled out in November. In November we thought, "maybe early january". In january, we were hoping it might be Feb 1st. Now it's halfway through february and we're looking at the end of march. I bet after that they'll tell us "early may"]]> http://www.dslreports.com/forum/remark,20027960 Wed, 20 Feb 2008 00:03:58 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20027912 mbkowns : Confirmed via phone its not in riverside. I was told that glendale has it but not riverside. I was also told that end of march it will be pushed to many more areas.
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,20027912 Tue, 19 Feb 2008 23:51:56 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20027830 mackieg4 : I just checked via chat, and 16/2 is not available in Riverside, CA.]]> http://www.dslreports.com/forum/remark,20027830 Tue, 19 Feb 2008 23:31:24 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20026567 Dyaus : Just called for Weldon Spring, MO.

Not yet available and no data set for availability.]]> http://www.dslreports.com/forum/remark,20026567 Tue, 19 Feb 2008 19:47:34 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20025836 cooldude9919 : My install is set for thursday. I had charter a little over a year ago and had bad upstream signal, so hopefully now that will all be fixed and i wont have any problems.]]> http://www.dslreports.com/forum/remark,20025836 Tue, 19 Feb 2008 17:41:11 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20016352 charlesrshel : Just called, not yet for O'Fallon, IL. He did say that it was suppose to become available in the 1st quarter. Also, he did some kinda tracking thing for me and he said when the 16/2 becomes available they will call. LOL Can't wait to see how that will go.]]> http://www.dslreports.com/forum/remark,20016352 Mon, 18 Feb 2008 10:31:12 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20015553 TheSaint : Thanks for the tip with the slow upload speed. It turns out that I forgot to set my upload speed to reflect the new setting in my DGL-4300 router from D-Link. All is well now!

Regarding the North County, it can't hurt to call in and let them know you'd like the speed upgrade/price reduction. Perhaps you'll get another nice rep! :D

]]> http://www.dslreports.com/forum/remark,20015553 Mon, 18 Feb 2008 03:47:08 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20012776 matt314159 : Have any of our Riverside peeps tried calling in lately for the 16 meg?

I just called in today and it's not here for hesperia yet, but she said, and I quote, "I do see that Riverside has it, but it's not there for Hesperia yet".

though she went on to say that riverside was the only place in california that had it, which we know isn't true because of the long-beach people who have it

But it would be cool if we could confirm Riverside, because then we'd know that they are expanding their california footprint. ]]> http://www.dslreports.com/forum/remark,20012776 Sun, 17 Feb 2008 15:37:52 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20010262 WyckedKnight : hey Thesaint your upload is slow, try unplugging the modem for a few seconds and plugging it back in. If that doesn't work you'll need to call into CS.]]> http://www.dslreports.com/forum/remark,20010262 Sun, 17 Feb 2008 01:11:06 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20010257 cooldude9919 : If you look on the charter website you can get 10/1 for $35 for 6 months with no bundle if your a new customer. Looks like it got a cool rep who matched that price for him.]]> http://www.dslreports.com/forum/remark,20010257 Sun, 17 Feb 2008 01:09:39 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20010151 Xelloss :

said by TheSaint

:

Update in San Luis Obispo, CA / Atascadero, CA area:

I just called in to the sales department and asked for an upgrade. They said the 16-2 has only rolled out in Long Beach, CA but she gave me an upgrade from the 5meg to the 10-1 and reduced the price from 55 to 35 for six months. At the end of six it will be 60. This is without any bundle.

K thanks for the info dude, I guess we will just wait here in North County. But thats a way good deal for 10 mbps speed.]]> http://www.dslreports.com/forum/remark,20010151 Sun, 17 Feb 2008 00:37:04 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20009509 TheSaint : Update in San Luis Obispo, CA / Atascadero, CA area:

I just called in to the sales department and asked for an upgrade. They said the 16-2 has only rolled out in Long Beach, CA but she gave me an upgrade from the 5meg to the 10-1 and reduced the price from 55 to 35 for six months. At the end of six it will be 60. This is without any bundle.

]]> http://www.dslreports.com/forum/remark,20009509 Sat, 16 Feb 2008 21:57:15 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,20008626 anon : Nope, I pay $19.99 for 5mb on an old promotion. The only Charter service I have is internet. My TV is Dish Network and phone is Vonage. He said that when I want to upgrade to 16/2 it will be $30 over whatever I am paying now for my package... Just letting you know what they said to me.]]> http://www.dslreports.com/forum/remark,20008626 Sat, 16 Feb 2008 19:16:38 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19999276 TuPaK : those speed tests don't mean much (except on the upload side)

I have 10/1 and my speed tests show 8000 kb/s max..most of the time between 5000-65000 yet I get 10Mbps speeds (1150 kb/s) just fine through a good server.]]> http://www.dslreports.com/forum/remark,19999276 Fri, 15 Feb 2008 02:03:08 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19998266 audiolocator :

said by JeffB

:

This is what 16/2 looks like in Fort Worth

If that's what I get when I upgrade, I'm downgrading right back to 10Mbps]]> http://www.dslreports.com/forum/remark,19998266 Thu, 14 Feb 2008 22:07:02 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19997927 matt314159 : at lleast you've got the full upload, that is what I am really afer. ]]> http://www.dslreports.com/forum/remark,19997927 Thu, 14 Feb 2008 21:11:33 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19997662 JeffB : This is what 16/2 looks like in Fort Worth

]]> http://www.dslreports.com/forum/remark,19997662 Thu, 14 Feb 2008 20:27:36 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19997375 matt314159 :

said by Breetai :

Is anyone else having a problem with their connection speeds with Charter in the LA Area? I'm in Glendale and I'm playing for 10Mbps but according to every broadband test I'm getting around 750Kbps-1.5Mbps depending on the time of day ect. I'm about ready to cancel.

doin fine in Hesperia.

You should get them out to look at that, since your speeds are nowhere near as advertised. ]]> http://www.dslreports.com/forum/remark,19997375 Thu, 14 Feb 2008 19:43:47 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19997324 jeffro : Spoke with a tech today and he said west Michigan can expect 16/2 in May.]]> http://www.dslreports.com/forum/remark,19997324 Thu, 14 Feb 2008 19:36:11 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19997102 anon : Is anyone else having a problem with their connection speeds with Charter in the LA Area? I'm in Glendale and I'm playing for 10Mbps but according to every broadband test I'm getting around 750Kbps-1.5Mbps depending on the time of day ect. I'm about ready to cancel.]]> http://www.dslreports.com/forum/remark,19997102 Thu, 14 Feb 2008 18:53:51 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19994352 immortalsly : Well, I had to double-check you. So OK...no 16/2 in Worcester, MA. BUT, I did get a $10 reduction for my existing 10/1 service (I was paying $69.99 - $10 discount, now it's $59.99 - $10 discount) so $49.99 isn't bad. I'll think of it as putting the savings toward an eventual price increase for the 16/2 when it gets here in 09 :)]]> http://www.dslreports.com/forum/remark,19994352 Thu, 14 Feb 2008 11:43:11 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19993659 markopoleo :

said by Mortifer29

said by tacshose :

Just called local STL office. It is officially in the ordering system, but not yet available to provision. He did not have a timetable. He quoted me $50 per month for 16/2 when available.

Is that the bundled price?! If not, that is a SMOKIN deal!

Its bundled price.]]> http://www.dslreports.com/forum/remark,19993659 Thu, 14 Feb 2008 09:43:23 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19993391 Mortifer29 :

Is that the bundled price?! If not, that is a SMOKIN deal!]]> http://www.dslreports.com/forum/remark,19993391 Thu, 14 Feb 2008 08:45:27 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19992253 anon : Just called local STL office. It is officially in the ordering system, but not yet available to provision. He did not have a timetable. He quoted me $50 per month for 16/2 when available.]]> http://www.dslreports.com/forum/remark,19992253 Wed, 13 Feb 2008 23:41:23 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19990259 Theta : Nothing new in O'Fallon, MO. :(]]> http://www.dslreports.com/forum/remark,19990259 Wed, 13 Feb 2008 18:18:48 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19989584 charlesrshel :

said by cooldude9919

said by charlesrshel

:

OK cooldude9919, you have lost me. Yes, I meant what speed will fiber be required. Talk to me in laymen terms. Will coax support 20/5, little higher? What do you think?

As the post below me said, comcast is looking for 100mbit, which with docsis 3.0 will be a reality.

They could do 100mb/30mb pretty easily.

OK, thanks cooldude9919

]]> http://www.dslreports.com/forum/remark,19989584 Wed, 13 Feb 2008 16:33:49 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19989551 cooldude9919 :

said by charlesrshel

:

OK cooldude9919, you have lost me. Yes, I meant what speed will fiber be required. Talk to me in laymen terms. Will coax support 20/5, little higher? What do you think?

As the post below me said, comcast is looking for 100mbit, which with docsis 3.0 will be a reality.

They could do 100mb/30mb pretty easily.]]> http://www.dslreports.com/forum/remark,19989551 Wed, 13 Feb 2008 16:28:07 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19989502 charlesrshel :

said by cooldude9919

said by charlesrshel

said by matt314159

:

I think their next big upgrade should be something like 25/3 or something, not 20.

But I guess we'll have to wait and see if we ever get 16meg first!

At what speed will Fios be required? I do not have fiber cable running to my house from Charter's green box thing, just RG6 coax.

Fios is the name of verizon's fiber service. I think you are a bit confused on the terms, unless you meant to say at what speed will fiber be required.

Check here for the docsis table

»en.wikipedia.org/wiki/DOCSIS

even 1.0 supports up to 38mb/10mb, altough that is shared at the node level. Docsis 3.0 will do 300mbit/100mbit with 8 bonded channels.

There will always be a lower limit with coax than fiber, but docsis 3.0 will at least raised the bar a bit for coax.

OK cooldude9919, you have lost me. Yes, I meant what speed will fiber be required. Talk to me in laymen terms. Will coax support 20/5, little higher? What do you think?]]> http://www.dslreports.com/forum/remark,19989502 Wed, 13 Feb 2008 16:20:17 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19989480 audiolocator :

said by charlesrshel

said by matt314159

:

I think their next big upgrade should be something like 25/3 or something, not 20.

But I guess we'll have to wait and see if we ever get 16meg first!

At what speed will Fios be required? I do not have fiber cable running to my house from Charter's green box thing, just RG6 coax.

Comcast said they will start offering 100 Mbps service to some customers this year over existing copper using the new DOCSIS 3.0 standard

»arstechnica.com/news.ars/post/20···ear.html]]> http://www.dslreports.com/forum/remark,19989480 Wed, 13 Feb 2008 16:15:18 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19989462 cooldude9919 :

said by charlesrshel

said by matt314159

:

I think their next big upgrade should be something like 25/3 or something, not 20.

But I guess we'll have to wait and see if we ever get 16meg first!

At what speed will Fios be required? I do not have fiber cable running to my house from Charter's green box thing, just RG6 coax.

said by matt314159

:

I think their next big upgrade should be something like 25/3 or something, not 20.

But I guess we'll have to wait and see if we ever get 16meg first!

At what speed will Fios be required? I do not have fiber cable running to my house from Charter's green box thing, just RG6 coax. ]]> http://www.dslreports.com/forum/remark,19989422 Wed, 13 Feb 2008 16:05:17 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19989368 matt314159 : I think their next big upgrade should be something like 25/3 or something, not 20.

But I guess we'll have to wait and see if we ever get 16meg first!]]> http://www.dslreports.com/forum/remark,19989368 Wed, 13 Feb 2008 15:56:17 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19989252 TheKnossos : Nothing new in Texas, still 'working on it' however the lady said they are also starting trials for 20mb, she didn't know where though (and who knows if shes even right).]]> http://www.dslreports.com/forum/remark,19989252 Wed, 13 Feb 2008 15:41:30 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19989209 cooldude9919 : When i called i got the call center in st.louis. The guy was pretty cool.]]> http://www.dslreports.com/forum/remark,19989209 Wed, 13 Feb 2008 15:35:15 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19988815 markopoleo : It seems the Washington people know there stuff more than local charter people. Not sure if that 800 number above always goes to Washington, but sometimes you get some other call center that does not know squat. Maybe its trickling down the system still.]]> http://www.dslreports.com/forum/remark,19988815 Wed, 13 Feb 2008 14:41:35 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19987400 jeffro : Not available here in Holland, MI either.]]> http://www.dslreports.com/forum/remark,19987400 Wed, 13 Feb 2008 11:18:26 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19987046 Mortifer29 : I just got off the phone and it is NOT available in South County St. Louis yet....]]> http://www.dslreports.com/forum/remark,19987046 Wed, 13 Feb 2008 10:12:57 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19985965 mbkowns : called today not in my area... riv,ca
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,19985965 Wed, 13 Feb 2008 01:44:11 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19985894 markopoleo :

said by jarablue

:

If it was 16/16 like Verizon for 59.99 then I would hop on that. But 80 bucks a month for joe joe average BW. Jesus. That is almost 3 weeks of groceries for me.

It was $69.99 quoted to me without any bundling. But I could get it for $59.99 with phone service included for 6 months.]]> http://www.dslreports.com/forum/remark,19985894 Wed, 13 Feb 2008 01:18:26 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19984327 BoMarty : "I called and confirmed its available in Bonne Terre, MO.

I'm not ordering it till next month because moving then anyways."

Come on Mark! Show me your speeds!!! :)]]> http://www.dslreports.com/forum/remark,19984327 Tue, 12 Feb 2008 20:05:43 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19982007 jarablue : If it was 16/16 like Verizon for 59.99 then I would hop on that. But 80 bucks a month for joe joe average BW. Jesus. That is almost 3 weeks of groceries for me.

I am afraid to call CBN nowadays. Well for a chuckle I might. :)

When it get's here in 09 hopefully the price will have dropped for Worcester. Till then it's 10meg for me.]]> http://www.dslreports.com/forum/remark,19982007 Tue, 12 Feb 2008 14:36:38 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19980917 charlesrshel : I wish they would let us just sign up for it and not have to keep calling.]]> http://www.dslreports.com/forum/remark,19980917 Tue, 12 Feb 2008 11:51:13 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19980537 DaSneaky1D : I must have called right behind you...

Not in St. Louis City either.]]> http://www.dslreports.com/forum/remark,19980537 Tue, 12 Feb 2008 10:48:17 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19980449 charlesrshel : Just called. Not in the O'Fallon, IL area yet.]]> http://www.dslreports.com/forum/remark,19980449 Tue, 12 Feb 2008 10:34:11 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19980439 BF69 : after being available for 14 months the Charter website just finally now add 10 Mbps as an option to order. they call it Internet Plus. I wonder what 16 Mbps is going to be called? Of course even if it were available in my area today it probably wouldn't be on the website until mid 2009.]]> http://www.dslreports.com/forum/remark,19980439 Tue, 12 Feb 2008 10:32:51 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19980306 markopoleo : I called and confirmed its available in Bonne Terre, MO.

I'm not ordering it till next month because moving then anyways. :)]]> http://www.dslreports.com/forum/remark,19980306 Tue, 12 Feb 2008 10:13:27 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19980152 cooldude9919 :

said by jarablue

:

""16/2 was 79.99 by itself.""

Are you serious?

Yea thats the normal price with no specials. Since there are currently no specials on the 16/2, then it would be 79.99 alone. I had thought of getting the 10/1 online for $35.99 and then trying to upgrade to 16/2 for another $20, but i wasnt sure if that would work or not since the discounted price is for 10mb.]]> http://www.dslreports.com/forum/remark,19980152 Tue, 12 Feb 2008 09:38:56 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19979787 jarablue : ""16/2 was 79.99 by itself.""

Are you serious?]]> http://www.dslreports.com/forum/remark,19979787 Tue, 12 Feb 2008 08:03:29 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19979323 Theta : Got a call a few minutes ago (about 1:30a) from a buddy @ CBN, and the St. Louis & surrounding areas are under a "maintenance advisory" for "upgrades".

Methinks tomorrow will be a good day. I hope. ;)]]> http://www.dslreports.com/forum/remark,19979323 Tue, 12 Feb 2008 02:40:05 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19979003 anon : I'm in Cape Girardeau, Mo. about an hour and a half south of St. Louis. 16/2 speed tier is now available in our area. I can't understand why we got the rollout before St. Louis area. I've been running speed tests all day the connection has been very consistent.

]]> http://www.dslreports.com/forum/remark,19979003 Tue, 12 Feb 2008 00:26:07 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19977518 cooldude9919 : Just got it ordered. They where able to do phone + 16/2 for $85 for 6 months. I still got a month or 2 left on my dish contract so this should tide me over. 16/2 was 79.99 by itself.

Currently paying ~50 something for pots with no long distance and 6/768k.]]> http://www.dslreports.com/forum/remark,19977518 Mon, 11 Feb 2008 20:02:35 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19977298 cooldude9919 : im in cape, sounds like its time to go to charter]]> http://www.dslreports.com/forum/remark,19977298 Mon, 11 Feb 2008 19:30:07 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19977129 audiolocator :

said by donzelle77 :

I just called 1-888-438-2427. I was transferred to an agent in Washington state. I asked for the new speed, she verified that it was available to my address, re-provisioned the modem. The modem is actually provisioned for 16777000/2048000. Another coworker of my mine also was able to get on the new speed tier today as well. I don't believe it will be long before the new tier is released on a large scale( judging from the comments of the charter sales rep).

Where do you live? I just tried to call here again and they still cannot do it. ]]> http://www.dslreports.com/forum/remark,19977129 Mon, 11 Feb 2008 19:08:18 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19976654 anon : I just called 1-888-438-2427. I was transferred to an agent in Washington state. I asked for the new speed, she verified that it was available to my address, re-provisioned the modem. The modem is actually provisioned for 16777000/2048000. Another coworker of my mine also was able to get on the new speed tier today as well. I don't believe it will be long before the new tier is released on a large scale( judging from the comments of the charter sales rep).]]> http://www.dslreports.com/forum/remark,19976654 Mon, 11 Feb 2008 18:06:02 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19975918 charlesrshel : Not in the O'Fallon, IL area yet. They don't know when.]]> http://www.dslreports.com/forum/remark,19975918 Mon, 11 Feb 2008 16:24:44 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19975880 charlesrshel : OK, I am going to call for the hell of it. Will post back here.]]> http://www.dslreports.com/forum/remark,19975880 Mon, 11 Feb 2008 16:19:48 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19975845 sudogreg : you will have to call to upgrade to 16|2]]> http://www.dslreports.com/forum/remark,19975845 Mon, 11 Feb 2008 16:12:35 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19975820 matt314159 : I've been told we have to call]]> http://www.dslreports.com/forum/remark,19975820 Mon, 11 Feb 2008 16:08:31 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19975776 charlesrshel : So do all the 10/1 customers get it automatically or do we have to call Charter?]]> http://www.dslreports.com/forum/remark,19975776 Mon, 11 Feb 2008 16:03:18 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19975684 matt314159 : No love yet for Hesperia, CA...the rep was friendly though and said that they are in the process of rolling it out. he made it sound like they're purposely rolling it out kind of gradually so as not to overload the system with upgrade requests, I don't know if he was full of it or if there is sactually something to that, but whatever.

I'll try back in a week I guess.]]> http://www.dslreports.com/forum/remark,19975684 Mon, 11 Feb 2008 15:49:23 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19975525 Theta : Speaking to HQ in T&C right now... Will update w/ results.

Update: It's a slow-rollout. They will be rolling "randomly" over the next 4 weeks on this "extremely large" head end (Town & Country).

Best I could do was get a callback when my proverbial number gets called.

What.. a.. joke..]]> http://www.dslreports.com/forum/remark,19975525 Mon, 11 Feb 2008 15:24:44 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19975426 jjpk : Couldn't Provision in Des Peres/St. Louis - tech rep. said not yet available in the database. CB in 24hrs. ]]> http://www.dslreports.com/forum/remark,19975426 Mon, 11 Feb 2008 15:06:04 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19975319 Theta : EDIT - It's available at the head-end in STL.

Still no way to provision it through sales / tech. Agents are being extremely rude about it, as well.

So, it's here, but it's not.

Those of you that have it (in Missouri) - did you fight for it, or simply sign up?]]> http://www.dslreports.com/forum/remark,19975319 Mon, 11 Feb 2008 14:46:25 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19974916 anon : »www.speedtest.net/result/233184303.png

I just signed up in Cape Girardeau, Mo. Getting great speed tests. 16/2 costs 20 dollars more than my 10/1.

]]> http://www.dslreports.com/forum/remark,19974916 Mon, 11 Feb 2008 13:39:52 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19972979 charlesrshel :

O'Fallon, Illinois. Not yet.]]> http://www.dslreports.com/forum/remark,19972979 Mon, 11 Feb 2008 06:11:12 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19972174 BoMarty : In St Louis, NO! Not yet :)]]> http://www.dslreports.com/forum/remark,19972174 Sun, 10 Feb 2008 23:20:17 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19972121 anon : So does anyone is STL have the 16/2 ??]]> http://www.dslreports.com/forum/remark,19972121 Sun, 10 Feb 2008 23:08:07 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19971661 markopoleo : You can't say it increased internet performance by %10 really, since no ones internet is constantly the same speed. If that was the case every speedtest would be the same.

Unless you got some dedicated pipe, you are going to see large % of changes no matter what your TCP settings are. Ever since windows XP you never had to change the TCP settings in windows, it was just a old tweak people used in win98 that helped then is what gets people confused now. ]]> http://www.dslreports.com/forum/remark,19971661 Sun, 10 Feb 2008 21:43:54 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19968516 zed260 : markopoleo

actully turning those off does help network performance increased my internet performance by 10 percent

also when sp1 rtm was released i installed it and no longer need those tweaks (got it from registry tweak)]]> http://www.dslreports.com/forum/remark,19968516 Sun, 10 Feb 2008 11:47:35 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19968050 markopoleo :

said by underwmd

:

If you are not, then they actually slow vista's tcp stack down.

No necessary at all to do that for %99 of people. It will not effect speeds tests for one thing, it will not effect anything even bit torrent.

Unless you plan on running multi-level clustered computers then it will help you..lol]]> http://www.dslreports.com/forum/remark,19968050 Sun, 10 Feb 2008 10:12:01 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19964279 WyckedKnight : I'm actualy Running XP Pro, and i had to swap out my 2 splitters to fix my internet. ]]> http://www.dslreports.com/forum/remark,19964279 Sat, 09 Feb 2008 15:55:01 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19963120 underwmd : I just responded to WykedKnight regarding this..

For everyone running Vista, there is a know issue with the TCP stack. In order to circumvent this you need to disable a couple of "autotuning features". These features are really used when Vista is in a 2008 server environment. If you are not, then they actually slow vista's tcp stack down.

SP1 of Vista will address these issues. (So MS claims)

1) If you are running vista with User Access Control on open a command prompt by right clicking on it and selecting "Run as Administrator" from the popup menu.

2) In the command prompt window type each of the commands below followed by pressing the enter key between each:

netsh interface tcp set global autotuning=disabled
netsh interface tcp set global chimney=disabled
netsh interface tcp set global rss=disabled

Re-run your speed tests and you will see the difference.]]> http://www.dslreports.com/forum/remark,19963120 Sat, 09 Feb 2008 11:54:10 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19959590 NexusOne : Welp...
I just called Charter and no 16Mb/2Mb here in Eureka MO yet :(

I don't know why, but waiting on the new speed tier is killing me!]]> http://www.dslreports.com/forum/remark,19959590 Fri, 08 Feb 2008 17:55:17 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19957264 Mortifer29 : I was born and raised out in Washington, MO! I live in St. Louis now! ]]> http://www.dslreports.com/forum/remark,19957264 Fri, 08 Feb 2008 11:58:18 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19951611 sudogreg : viper, you from the wash, mo area too?]]> http://www.dslreports.com/forum/remark,19951611 Thu, 07 Feb 2008 13:56:14 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19951132 Theta : Lead tech at the Clayton, MO headend (Headquarters) just tried to provision me unsuccessfully.

Supposedly, the systems will be updated in the next two weeks. Until then, nobody's getting 'special treatment' in this area, apparently. :huh:]]> http://www.dslreports.com/forum/remark,19951132 Thu, 07 Feb 2008 12:44:10 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19949959 viper3431 : I just got information from a Charter employee that 16/2 has officially launched in the the Washington, MO area. 10/1 is now $49.99 and 16/2 is $69.99 (with TV service). Seems we are lucky here, although we did just get HD and telephone a few months ago.]]> http://www.dslreports.com/forum/remark,19949959 Thu, 07 Feb 2008 09:20:34 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19949868 markopoleo :

said by charlesrshel

:

Wow, something else. That really sucks. Good business practices. I am so glad I went to satellite. Things like this and the poor quality DVRs drove me to satellite. I wish Verizon Fios would get here. Thanks for the info.

Ummm, its no different that what other companies do..even Verizon does it. ]]> http://www.dslreports.com/forum/remark,19949868 Thu, 07 Feb 2008 08:59:02 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19949826 charlesrshel : Sorry BF69 to confuse you, I am talking the television side of the house and the general info or lack of info that Charter is known for on all their services. I am sticking with Charter for my ISP until, or if, we get Verizon in my area with Fios. I do like Charter's service technicians. They have been super to me.]]> http://www.dslreports.com/forum/remark,19949826 Thu, 07 Feb 2008 08:49:04 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19949817 jarablue : If FIOS came to Worcester, Charter would sell the franchise here. It would be a night and day difference. They just would not be able to compete. Adding to that, the opinion of Charter here is very very......very low.]]> http://www.dslreports.com/forum/remark,19949817 Thu, 07 Feb 2008 08:46:40 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19949761 BF69 :

said by charlesrshel

As bad as Charter can be sometimes. There is NO WAY satellite internet is better than Charter. Dial-up is better than satellite.]]> http://www.dslreports.com/forum/remark,19949761 Thu, 07 Feb 2008 08:25:56 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19949589 charlesrshel : Wow, something else. That really sucks. Good business practices. I am so glad I went to satellite. Things like this and the poor quality DVRs drove me to satellite. I wish Verizon Fios would get here. Thanks for the info.]]> http://www.dslreports.com/forum/remark,19949589 Thu, 07 Feb 2008 06:48:37 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19949576 markopoleo : Like most who get it early, the know someone, or randomly selected to test it..most the time without the persons knowledge in a area they push config to modems. Some 70 year old grandma could be testing it far as we know. :)]]> http://www.dslreports.com/forum/remark,19949576 Thu, 07 Feb 2008 06:42:24 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19949533 charlesrshel : How are you getting this higher speed sudogreg]]> http://www.dslreports.com/forum/remark,19949533 Thu, 07 Feb 2008 05:57:42 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19949490 charlesrshel :

Does the 16/2 require fiber?]]> http://www.dslreports.com/forum/remark,19949490 Thu, 07 Feb 2008 05:02:27 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19948065 Theta : I have my 'special request' in the works right now, too.

It really does suck that all the techs know it's available, but the billing system won't let anyone sign up.

Glad to see you've gotten it up and running. :)]]> http://www.dslreports.com/forum/remark,19948065 Wed, 06 Feb 2008 21:25:40 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19948055 sudogreg :

said by Theta

:

Cool. Forgive me for asking, but are you an employee, or is this now offered in your area for customers?

no worries...
i am close to an employee, not one myself]]> http://www.dslreports.com/forum/remark,19948055 Wed, 06 Feb 2008 21:24:03 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19948048 Theta : Cool. Forgive me for asking, but are you an employee, or is this now offered in your area for customers?]]> http://www.dslreports.com/forum/remark,19948048 Wed, 06 Feb 2008 21:23:16 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19948032 sudogreg : not sure what a forced provision table is, this is legit]]> http://www.dslreports.com/forum/remark,19948032 Wed, 06 Feb 2008 21:21:28 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19947995 Theta : Is that with a forced provisioning table, or is that legit / in the system?]]> http://www.dslreports.com/forum/remark,19947995 Wed, 06 Feb 2008 21:16:56 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19947987 Theta : Sorry, Charlie. ;)

I really don't know - we don't have any fiber in O'Fallon, IL.

It *should* be similar, but who knows...]]> http://www.dslreports.com/forum/remark,19947987 Wed, 06 Feb 2008 21:15:38 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19947873 sudogreg : 16 meg is coming...soon :)

]]> http://www.dslreports.com/forum/remark,19947873 Wed, 06 Feb 2008 20:57:44 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19946670 charlesrshel : Do you know if the other O'Fallon in Illinois has the infrastructure in place too?]]> http://www.dslreports.com/forum/remark,19946670 Wed, 06 Feb 2008 17:38:56 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19945627 Theta : You know... Charter should really be ashamed... Not for a late rollout - that's fine. However, telling customer service reps information that basically strings a customer along for MORE THAN A FISCAL QUARTER is completely unacceptable.

The first reps told us November 1, then December 15, then January 1, then February. If you were now told March, I have no confidence in that, either.

I'm just going to pull strings that I normally don't like to, and talk to our dedicated NOC technician that handles all of our fiber lines here. Maybe they can force a profile, or something.

How long does it take a billing coder to just put the damned code in the system? Not very long, at all. :mad:

FYI - the infrastructure in St. Charles and O'Fallon has been ready for the 16mb since November, and has the bandwidth to back it up - that info is from the top of the tech chain out here.]]> http://www.dslreports.com/forum/remark,19945627 Wed, 06 Feb 2008 14:40:31 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19945543 BoMarty : Crap, I was told today it will be March for St Louis :(

But I know you will be a different answer if you speak to another Charter Rep.]]> http://www.dslreports.com/forum/remark,19945543 Wed, 06 Feb 2008 14:27:23 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19944745 Dogg : As of this morning (Wednesday the 6th), still no status on the new package for the STL area.
--
Google is your Friend]]> http://www.dslreports.com/forum/remark,19944745 Wed, 06 Feb 2008 12:10:36 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19943213 markopoleo :

said by LowRider

said by markopoleo

said by Viking71

:

If you don't upgrade to the 16M can we assume that they will automatically drop your price should we decide to stay with 10M?

price for me has already dropped. i get 10/1 for what i was paying for the 5meg for. didn'trelize it but its been that way for several months for me.

Same for me though, no change in price for 10meg, but still better than paying more for when 16meg comes around. :)]]> http://www.dslreports.com/forum/remark,19943213 Wed, 06 Feb 2008 02:42:40 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19941349 BoMarty :

said by Viking71

:

If you don't upgrade to the 16M can we assume that they will automatically drop your price should we decide to stay with 10M?

You should ASSUME that Charter WILL NOT lower your price if you dont call in. We still have work at home employees that are on "old" pricing programs at higher prices/slow speed packages. (long story)]]> http://www.dslreports.com/forum/remark,19941349 Tue, 05 Feb 2008 19:56:42 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19941344 LowRider :

said by markopoleo

said by Viking71

:

If you don't upgrade to the 16M can we assume that they will automatically drop your price should we decide to stay with 10M?

price for me has already dropped. i get 10/1 for what i was paying for the 5meg for. didn'trelize it but its been that way for several months for me.]]> http://www.dslreports.com/forum/remark,19941344 Tue, 05 Feb 2008 19:56:08 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19941251 markopoleo :

said by Viking71

:

If you don't upgrade to the 16M can we assume that they will automatically drop your price should we decide to stay with 10M?

Have to call I would assume, because of Charter retarded pricing on the "no-bundling" $10 fee in some areas and not in others, your price could end up the same as it is now. You could save $10-20 a month depending on just that...or none at all.]]> http://www.dslreports.com/forum/remark,19941251 Tue, 05 Feb 2008 19:43:12 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19941238 markopoleo :

said by jarablue

:

Verizon FIOS.

Faster Plus 15 Mbps download
15 Mbps upload
Includes FREE services $64.99
1st month FREE
$10 off months 2-7
$20 Target gift card

I find Charter's pricing sickening. And do not use Charters debt as an excuse. Charter put themselves in the hole. No one else.

But it's good to know that Worcester isn't getting 16meg until early 09. That was from a reps mouth. Ah well.

I find your research sickening. :uhh:]]> http://www.dslreports.com/forum/remark,19941238 Tue, 05 Feb 2008 19:40:38 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19940597 charlesrshel : I wish we had Verizon Fios in our area. I have used it at a friend's home in Tampa, FL and it is awesome. Our nation is so far behind on Fios compared to some other nations.]]> http://www.dslreports.com/forum/remark,19940597 Tue, 05 Feb 2008 17:49:21 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19940480 Viking71 : If you don't upgrade to the 16M can we assume that they will automatically drop your price should we decide to stay with 10M? ]]> http://www.dslreports.com/forum/remark,19940480 Tue, 05 Feb 2008 17:30:56 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19939948 jarablue : Verizon FIOS.

Faster Plus 15 Mbps download
15 Mbps upload
Includes FREE services $64.99
1st month FREE
$10 off months 2-7
$20 Target gift card

I find Charter's pricing sickening. And do not use Charters debt as an excuse. Charter put themselves in the hole. No one else.

But it's good to know that Worcester isn't getting 16meg until early 09. That was from a reps mouth. Ah well.]]> http://www.dslreports.com/forum/remark,19939948 Tue, 05 Feb 2008 16:15:14 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19938354 charlesrshel : I just checked in the St. Louis area and it is still not available. She did not know when. I asked her how are yall going to notify everyone and she said to keep checking the www.charter.net site. I bet that site doesn't get updated till it has been out a while. They sure like to keep us in the dark. I am so glad I switched to satellite.]]> http://www.dslreports.com/forum/remark,19938354 Tue, 05 Feb 2008 11:43:16 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19938163 markopoleo : Only 2 area's have 16meg currently according to rep i talked to. The only thing he confirmed to me was the price is the same as 10meg is now, but you have to call in to get it.]]> http://www.dslreports.com/forum/remark,19938163 Tue, 05 Feb 2008 11:11:19 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19935312 mackieg4 :

said by mbkowns

said by mackieg4

:

It's going to be soon in Riverside, CA.

I just got off the phone with customer service asking why on their web site the 10/1 plan is $59.99 and I'm paying $79.99.

They told me that starting next month, the 10/1 plan is going down to $59.99 and that they would change my rate now to the new price.

the 5 Meg plan will be $54.99. They are getting rid of the 3 Meg plan starting next month. But, they didn't know when the 16/2 plan would be rolled out.

acutally since the start of this thread I have been paying 59.99 for my charter. I am also in riverside so your info is wrong.

Hey...I'm just stating what the CS rep told me. So, if you want to call someone wrong, point it at the CS rep since I did state I just got off the phone with them.]]> http://www.dslreports.com/forum/remark,19935312 Mon, 04 Feb 2008 21:08:18 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19934917 LowRider : you'll just get a flyer that's it, or look on your bill, they give updates on those to along with fliers to, ]]> http://www.dslreports.com/forum/remark,19934917 Mon, 04 Feb 2008 20:05:04 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19934822 BoMarty :

said by charlesrshel

:

Do you think Charter will let us know when the 16 is available? I was never notified when they went to 10. I had to call them about something else and found out about the 10. I can't wait for the 2 up speed too. SlingBox should work a little better I hope.

I had a local Charter rep that called me at 9am the morning 10meg was available in St Louis. But.........

Can't speak to anyone local anymore. It would be out of character for Charter to call and let me know the day 16megs is available. Now THAT would be customer service!

I would not get your hopes up for Charter to call :(]]> http://www.dslreports.com/forum/remark,19934822 Mon, 04 Feb 2008 19:50:18 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19933473 charlesrshel : You would think they would send an auto email of some kind to everyone.
--
Charlie]]> http://www.dslreports.com/forum/remark,19933473 Mon, 04 Feb 2008 16:26:53 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19933345 TheKnossos :

said by matt314159

:

I wonder if they note my account every time I call in...I tried friday, saturday, and monday so far. :)

The last time I called in the lady said "I see you've been calling to check on the 16mb service..." =)]]> http://www.dslreports.com/forum/remark,19933345 Mon, 04 Feb 2008 16:08:24 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19933116 charlesrshel : Yep, I bet they are tired of me calling too in the St. Louis area. I bet it is the only way to find out about it is to call.]]> http://www.dslreports.com/forum/remark,19933116 Mon, 04 Feb 2008 15:33:29 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19931730 matt314159 : slingbox would look a lot better I think if you could max out the 2mb upload speed. Working from a mobile phone or something using cellular 3g service it might not be able to max out your upload speed but on another computer with a dsl or cable connection it sure would.

I've had reps tell me to just wait until I get a flyer in the mail, but I have a feeling that IF we see a flyer it will be like a month after the acutal rollout. I want my 16/2 NOW! :)

I'm calling right now. Poor Chris couldnt find the code in the system, talked to a "lead" whatever that is, and they said that they didn't know.

But he also said that Texas was the only place that had 16meg, when we all know long beach, CA also has it.

I wonder if they note my account every time I call in...I tried friday, saturday, and monday so far. :)]]> http://www.dslreports.com/forum/remark,19931730 Mon, 04 Feb 2008 12:13:40 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19931713 charlesrshel : Do you think Charter will let us know when the 16 is available? I was never notified when they went to 10. I had to call them about something else and found out about the 10. I can't wait for the 2 up speed too. SlingBox should work a little better I hope.]]> http://www.dslreports.com/forum/remark,19931713 Mon, 04 Feb 2008 12:11:46 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19931594 matt314159 : aw man, what a bummer. I'll probably call on my morning break and see if anything is new for socal. ]]> http://www.dslreports.com/forum/remark,19931594 Mon, 04 Feb 2008 11:52:27 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19931589 TheKnossos : I just checked as well, nothing new.]]> http://www.dslreports.com/forum/remark,19931589 Mon, 04 Feb 2008 11:51:20 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19931586 Theta : Called just now - nothing changed. This is weak.]]> http://www.dslreports.com/forum/remark,19931586 Mon, 04 Feb 2008 11:50:54 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19931545 dwykofka : Actually my busines rep was the one that brought it up last week. They are in the process of working up a quote, I would say that it's more than a rumor at this point but I dont think it has anything to do with residential as some users are suggesting.]]> http://www.dslreports.com/forum/remark,19931545 Mon, 04 Feb 2008 11:43:28 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19931525 matt314159 :

said by dwykofka

:

I can't wait for metered on the business end. I just asked my rep to work out a quote for metered service on my fiber line. Evidently nobody has done one in my area yet.

Of course they haven't. it's total 100% rumor and speculation at this point.

Has anybody called in yet today?]]> http://www.dslreports.com/forum/remark,19931525 Mon, 04 Feb 2008 11:39:44 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19931345 dwykofka : I can't wait for metered on the business end. I just asked my rep to work out a quote for metered service on my fiber line. Evidently nobody has done one in my area yet.]]> http://www.dslreports.com/forum/remark,19931345 Mon, 04 Feb 2008 11:11:18 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19930355 anon : In Reno I have 10MB package. I just did a speed test and I have 10.7MB down with only 225k up. Hopefully they're adjusting things now, as I usually get exactly 10.0, never more than 10.1.]]> http://www.dslreports.com/forum/remark,19930355 Mon, 04 Feb 2008 07:10:27 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19929754 matt314159 : I'm really hopeful this time. Then again, I was hopeful back when it was supposed to be November 1st....

But I think this week is going to be it! Oh to have 2mb upload speed! I couldnt care less about my download speed....yeah it's nice to be able to max out your connection and download a tv show you missed out on off of usenet in like 2 minutes, but the doubled upload speed is what i'm looking for.]]> http://www.dslreports.com/forum/remark,19929754 Mon, 04 Feb 2008 00:30:58 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19929655 WyckedKnight : Sweet thanks Matt for the info. i so hope it's alot sooner then April. ]]> http://www.dslreports.com/forum/remark,19929655 Mon, 04 Feb 2008 00:04:36 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19929273 matt314159 :

said by WyckedKnight

:

Johnny, i spoke to a Tech last week cause of a issue i had and he stated about April for our area. I'm in Burbank as well.

The reps I have spoken with over the last three days have said that they're hearing all about it, and they know that the rollout is going to be expanding in just a day or two. I don't think you'll have to wait until april. I think by the end of this week our wait will be over. Maybe as early as monday. ]]> http://www.dslreports.com/forum/remark,19929273 Sun, 03 Feb 2008 23:05:14 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19929172 WyckedKnight : Johnny, i spoke to a Tech last week cause of a issue i had and he stated about April for our area. I'm in Burbank as well. ]]> http://www.dslreports.com/forum/remark,19929172 Sun, 03 Feb 2008 22:52:50 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19925420 charlesrshel : Here is a speedtest site I like?

»speedtest.net/]]> http://www.dslreports.com/forum/remark,19925420 Sun, 03 Feb 2008 09:37:07 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19922587 LowRider : i called this morning related to a problem in thread below and the lady said the prices have changed but there is no set date. she said maybe March. Just a little FYI for my people in Upstate, SC area]]> http://www.dslreports.com/forum/remark,19922587 Sat, 02 Feb 2008 17:19:42 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19922557 matt314159 : Called in again this afternoon, same song and dance...code is in the system but still won't let them put it on the account. I'll try back monday. All the reps seem to be very familiar with an impending massive rollout, and say it should be any day now. The gist I got is that it is now just a matter of everything propogating into the system properly. Once all the systems are up to speed we'll be good to go.]]> http://www.dslreports.com/forum/remark,19922557 Sat, 02 Feb 2008 17:10:40 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19921463 Theta : Argh...

Still nothing. The code is there, but it can't be added. Spoke to our CBN tech this morning, and the infrastructure is ready to roll. I hate waiting for mass provisioning.

I wonder if there's any way to have a tech give the modem a hit from the head end with the new provisioning...]]> http://www.dslreports.com/forum/remark,19921463 Sat, 02 Feb 2008 13:22:07 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19917987 matt314159 : I just called in, the girl said that the code is in the system, but when she tries to add it, it tells her that it's not available yet. So she said that it should be available very soon, and to try back monday.

I might try back later tomorrow or try the chat and see if it's any different...

I can't wait!]]> http://www.dslreports.com/forum/remark,19917987 Fri, 01 Feb 2008 19:22:20 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19917869 Bester1 : I actually called on January 14th...my call went to the Michigan Call Center. I was lucky to get a customer service rep who knew what he was doing. The new 16/2 billing code is "Hi Speed MAX." He gave me a 6 month promotion too; 16/2 for what I was paying for 10/1 $69.99 promo I was on. He also found a promotion that saved ($10??) on the cable bundle. When he couldn't get the system to provision my modem until the next day (his day off), he had his coworker put in a job ticket the next morning.

He was a man of his word. I've had 16/2 since January 15th.]]> http://www.dslreports.com/forum/remark,19917869 Fri, 01 Feb 2008 18:56:51 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19917860 BoMarty : ST LOUIS not yet (:

The rep I spoke to, he put my account on the call list for 16megs when it does become available.

rate: 16 megs will be priced the same as the current 10 meg package. This has been told to me on several occasions.

No other update for St L at this time. ]]> http://www.dslreports.com/forum/remark,19917860 Fri, 01 Feb 2008 18:55:19 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19917777 anon : Spoke with Charter today and said that it is being deployed in the Burbank, CA area but not at my particular address yet. Looks like the Socal rollout is moving forward.]]> http://www.dslreports.com/forum/remark,19917777 Fri, 01 Feb 2008 18:40:49 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19917649 Theta : What the hell? Did you get that done today?

Still no dice for STL as of 5:15pm CST.]]> http://www.dslreports.com/forum/remark,19917649 Fri, 01 Feb 2008 18:18:42 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19917640 Bester1 :

]]> http://www.dslreports.com/forum/remark,19917640 Fri, 01 Feb 2008 18:16:46 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19915077 Theta : Still nothing for St. Louis as of 10:30am. :uhh:]]> http://www.dslreports.com/forum/remark,19915077 Fri, 01 Feb 2008 11:36:39 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19914610 jeffro : Stiil not available here in West Michigan.]]> http://www.dslreports.com/forum/remark,19914610 Fri, 01 Feb 2008 10:15:22 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19914466 TheKnossos : Still not available in Fort Worth this morning.]]> http://www.dslreports.com/forum/remark,19914466 Fri, 01 Feb 2008 09:48:10 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19913612 WyckedKnight : here's a link to the info for the metered thread.
»So Charter is going to go to metered service huh?]]> http://www.dslreports.com/forum/remark,19913612 Fri, 01 Feb 2008 03:28:41 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19910988 Theta :

said by matt314159

:

Has anybody called and asked today yet?

Called twice today...

As of 4:15pm CST, still not in the system.]]> http://www.dslreports.com/forum/remark,19910988 Thu, 31 Jan 2008 17:26:18 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19910985 Theta :

said by DemonChicken

:

What is this, "Metering" ?

It's a rumor, and it's well covered in this forum ( a few posts down from this one). Please go there and read through the 6+ pages for info.]]> http://www.dslreports.com/forum/remark,19910985 Thu, 31 Jan 2008 17:26:00 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19910477 DemonChicken : What is this, "Metering" ?]]> http://www.dslreports.com/forum/remark,19910477 Thu, 31 Jan 2008 15:58:28 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19909604 matt314159 : Has anybody called and asked today yet?]]> http://www.dslreports.com/forum/remark,19909604 Thu, 31 Jan 2008 13:42:31 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19907580 markopoleo : Well today I will call in to see if I can get my price down to the $59.99 for 10meg. I got to call anyways because im moving into house I just built across street, so need to get service up and running.

I will ask about 16meg prices/availability to while im at it.]]> http://www.dslreports.com/forum/remark,19907580 Thu, 31 Jan 2008 05:15:48 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19907422 Lazlow : My price is the same as Mortifier29's. It varies from area to area. Maybe, with Blunt signing that statewide media thing last August, the statewide(MO only) price will be consistent (after current local agreements expire).]]> http://www.dslreports.com/forum/remark,19907422 Thu, 31 Jan 2008 03:09:34 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19907403 markopoleo :

said by Lazlow

:

Guys

We have to remember that Charters prices are not standardized across the nation. The price of service (and the practices on the service) vary from area to area.

I know, but we live less than a hour drive from each other, yet he was still paying $10 more than me for the exact same service is why I was asking.

So he saves $20 on 10meg while i'll save $10 on 10meg..assuming they lower mine to his price of $59.99 to. hehe]]> http://www.dslreports.com/forum/remark,19907403 Thu, 31 Jan 2008 02:58:31 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19906883 jarablue :

said by DemonChicken

:

What is the meaning of where is 16/2

Cable = Any speed, any where, the nodes or whatnot don't have crap equipped for 16/2 ?

The edited version should be what does any tier matter when Charters starts rolling out metered service? Put me back down to 1.5 if that happens. But as soon as Charter does metering, I am gone. 7meg dsl is availalbe here with fast path for 40 a month. All you can eat. Not bullshit metering.]]> http://www.dslreports.com/forum/remark,19906883 Wed, 30 Jan 2008 23:36:15 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19905158 LowRider :

said by mbkowns

said by audiolocator

:

no, I only buy HSI so no bundles for me. I signed up a year ago when it was $49.99 for 6 months, then after that promo it went up to the normal $79.99 price, which was listed on their website. The new price is $59.99 mo as of this month.

I only used to have at the start of this thread HSI and I get it for 59.99 10mb/1mb no promo. They change the price plans. They have three plans in the other 16mb thread I talked about them

well i upgraded my Internet a few months ago, i think around OCT. and i didn't realize the price drop over that last year. i currently pay 59.99 6month promo of course. but it was 69.99 last year for a 6 month promo. i called last night and didn't get a damn thing out of the SR, he said there was nothing in my area showing the 16/2. makes me wounder now since the price change. i call Friday and see what i can get out of them.]]> http://www.dslreports.com/forum/remark,19905158 Wed, 30 Jan 2008 18:51:19 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19905073 mbkowns :

said by audiolocator

I only used to have at the start of this thread HSI and I get it for 59.99 10mb/1mb no promo. They change the price plans. They have three plans in the other 16mb thread I talked about them]]> http://www.dslreports.com/forum/remark,19905073 Wed, 30 Jan 2008 18:37:00 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19904620 DemonChicken : What is the meaning of where is 16/2

Cable = Any speed, any where, the nodes or whatnot don't have crap equipped for 16/2 ?]]> http://www.dslreports.com/forum/remark,19904620 Wed, 30 Jan 2008 17:21:56 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19904179 BF69 :

said by Lazlow

:

Guys

We have to remember that Charters prices are not standardized across the nation. The price of service (and the practices on the service) vary from area to area.

That's kind of dumb. With DirectTV the price is the same everywhere. Makes it easier on everyone.]]> http://www.dslreports.com/forum/remark,19904179 Wed, 30 Jan 2008 16:10:20 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19903873 DemonChicken : I would, except, I am a minor.

BUT, might move in with friend or something, but I don't think muh parents would want me to do that.

Still waiting charter.]]> http://www.dslreports.com/forum/remark,19903873 Wed, 30 Jan 2008 15:26:03 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19903748 audiolocator :

said by DemonChicken

:

You guys complain about only 10meg speed, why do you need more bandwidth than that.

Good to hear they are rolling it out in midwest, as thats where I'm at, problem is, theres NO charter by me.

If I were you, I'd pack up and move :D]]> http://www.dslreports.com/forum/remark,19903748 Wed, 30 Jan 2008 15:04:28 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19903353 DemonChicken : Its not the speed that kills me, its its unreliability with games, if I had 100 and lower pings on TF2, I would be happy as hell.]]> http://www.dslreports.com/forum/remark,19903353 Wed, 30 Jan 2008 14:03:36 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19903319 Dogg :

said by DemonChicken

:

You guys complain about only 10meg speed, why do you need more bandwidth than that.

Good to hear they are rolling it out in midwest, as thats where I'm at, problem is, theres NO charter by me.

Good God Man. I'd die having to live with that speed.]]> http://www.dslreports.com/forum/remark,19903319 Wed, 30 Jan 2008 13:59:05 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19903264 DemonChicken : You guys complain about only 10meg speed, why do you need more bandwidth than that.

Good to hear they are rolling it out in midwest, as thats where I'm at, problem is, theres NO charter by me.

]]> http://www.dslreports.com/forum/remark,19903264 Wed, 30 Jan 2008 13:50:22 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19903145 Lazlow : Guys

We have to remember that Charters prices are not standardized across the nation. The price of service (and the practices on the service) vary from area to area.]]> http://www.dslreports.com/forum/remark,19903145 Wed, 30 Jan 2008 13:35:23 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19902970 audiolocator :

said by markopoleo

said by audiolocator

said by Mortifer29

:

When I initially got on the 10\1 plan about 3 months back it was $79.99, but they had a 3 month special for $59.99. So here in STL 10\1 was, according to their website and Cust Support, $79.99.

yes, it was definately $79.99 here in St Louis because that's what I've been paying for like 8 months now. Now I'm only being charged $59.99

With bundle you paying $59.99? Cause without bundling I've paid $69.99 a month since 10meg came out..that is why I was thinking those who have been paying $79.99 for it was being screwed over. :)

no, I only buy HSI so no bundles for me. I signed up a year ago when it was $49.99 for 6 months, then after that promo it went up to the normal $79.99 price, which was listed on their website. The new price is $59.99 mo as of this month.]]> http://www.dslreports.com/forum/remark,19902970 Wed, 30 Jan 2008 13:11:28 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19902771 markopoleo :

said by audiolocator

said by Mortifer29

:

When I initially got on the 10\1 plan about 3 months back it was $79.99, but they had a 3 month special for $59.99. So here in STL 10\1 was, according to their website and Cust Support, $79.99.

yes, it was definately $79.99 here in St Louis because that's what I've been paying for like 8 months now. Now I'm only being charged $59.99

With bundle you paying $59.99? Cause without bundling I've paid $69.99 a month since 10meg came out..that is why I was thinking those who have been paying $79.99 for it was being screwed over. :)]]> http://www.dslreports.com/forum/remark,19902771 Wed, 30 Jan 2008 12:41:10 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19902586 Theta : For the STL people:

Still not available in the billing system as of 11:10am CST.

Rep says it should be "sometime today or tomorrow" - email they got today lists Feb. 1 as hard roll for MANY areas.]]> http://www.dslreports.com/forum/remark,19902586 Wed, 30 Jan 2008 12:13:10 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19902089 audiolocator :

said by Mortifer29

:

When I initially got on the 10\1 plan about 3 months back it was $79.99, but they had a 3 month special for $59.99. So here in STL 10\1 was, according to their website and Cust Support, $79.99.

yes, it was definately $79.99 here in St Louis because that's what I've been paying for like 8 months now. Now I'm only being charged $59.99]]> http://www.dslreports.com/forum/remark,19902089 Wed, 30 Jan 2008 10:46:46 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19901794 Mortifer29 : When I initially got on the 10\1 plan about 3 months back it was $79.99, but they had a 3 month special for $59.99. So here in STL 10\1 was, according to their website and Cust Support, $79.99.]]> http://www.dslreports.com/forum/remark,19901794 Wed, 30 Jan 2008 09:57:28 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19901629 mbkowns :

said by mackieg4

acutally since the start of this thread I have been paying 59.99 for my charter. I am also in riverside so your info is wrong.]]> http://www.dslreports.com/forum/remark,19901629 Wed, 30 Jan 2008 09:30:24 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19901393 BF69 :

said by WyckedKnight

:

I'm paying $69.99 for my 10/1 connection and it's bundled with my cable. it's $79.99 without it here.

That's what it is here.]]> http://www.dslreports.com/forum/remark,19901393 Wed, 30 Jan 2008 08:29:07 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19901275 markopoleo :

said by WyckedKnight

:

I'm paying $69.99 for my 10/1 connection and it's bundled with my cable. it's $79.99 without it here.

Guess its more in California than rest of states, but I heard that its typical of utilities in California to be more than nation.]]> http://www.dslreports.com/forum/remark,19901275 Wed, 30 Jan 2008 07:40:25 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19901161 WyckedKnight : I'm paying $69.99 for my 10/1 connection and it's bundled with my cable. it's $79.99 without it here. ]]> http://www.dslreports.com/forum/remark,19901161 Wed, 30 Jan 2008 06:10:15 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19900707 mackieg4 : It's going to be soon in Riverside, CA.

I just got off the phone with customer service asking why on their web site the 10/1 plan is $59.99 and I'm paying $79.99.

They told me that starting next month, the 10/1 plan is going down to $59.99 and that they would change my rate now to the new price.

the 5 Meg plan will be $54.99. They are getting rid of the 3 Meg plan starting next month. But, they didn't know when the 16/2 plan would be rolled out.]]> http://www.dslreports.com/forum/remark,19900707 Wed, 30 Jan 2008 01:16:26 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19900632 audiolocator :

said by markopoleo

said by audiolocator

said by Mortifer29

:

anyone know how much 16\2 is going to cost? Esp in the Saint Louis area?

Umm the 10meg has never been $79.99. It has always been $69.99 without cable, and $59.99 if you bundle.

I don't buy Charter TV. All I know is that my bill went from $79 to $59 for the 10M after the price drop.

16M will be the same price as the old 10M.]]> http://www.dslreports.com/forum/remark,19900632 Wed, 30 Jan 2008 00:56:46 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19900580 markopoleo :

said by audiolocator

said by Mortifer29

:

anyone know how much 16\2 is going to cost? Esp in the Saint Louis area?

Umm the 10meg has never been $79.99. It has always been $69.99 without cable, and $59.99 if you bundle.]]> http://www.dslreports.com/forum/remark,19900580 Wed, 30 Jan 2008 00:43:24 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19899721 audiolocator :

said by Mortifer29

:

anyone know how much 16\2 is going to cost? Esp in the Saint Louis area?

Just got off the phone for another issue and asked about this. She thought it might have already been in the system to upgrade and order, but it wasnt. "Very soon" I was told, and it's the old $79.99 price of the 10M, which is now $59.99]]> http://www.dslreports.com/forum/remark,19899721 Tue, 29 Jan 2008 22:16:34 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19899481 Mortifer29 : anyone know how much 16\2 is going to cost? Esp in the Saint Louis area?]]> http://www.dslreports.com/forum/remark,19899481 Tue, 29 Jan 2008 21:42:17 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19897408 Poached : Any idea when 16/2 will come to Connecticut. More specifically, the Storrs/Mansfield area. Any update would be appreciated.

Thanks]]> http://www.dslreports.com/forum/remark,19897408 Tue, 29 Jan 2008 16:09:24 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19896945 Theta : Just a quick update for the STL people...

Still not in the system for St. Louis as of 1:30pm.

Everyone knows about it, though. Was told twice that it would roll by the end of the month. That's Thursday.]]> http://www.dslreports.com/forum/remark,19896945 Tue, 29 Jan 2008 14:53:42 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19893172 Theta : Read the posts regarding metering coming soon.

That is what is being referred to.

There is no current cap... :uhh:]]> http://www.dslreports.com/forum/remark,19893172 Mon, 28 Jan 2008 23:12:44 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19893094 LowRider :

said by jarablue

:

16 meg? That should be fun when Charter give us metered service. I can't wait to hit my cap that much sooner. Will be awesome.

sucks if they are capping you. i'm not, but if you are that sucks. didn't think we had caps any where in the country.]]> http://www.dslreports.com/forum/remark,19893094 Mon, 28 Jan 2008 22:58:08 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19887333 jarablue : 16 meg? That should be fun when Charter give us metered service. I can't wait to hit my cap that much sooner. Will be awesome.]]> http://www.dslreports.com/forum/remark,19887333 Mon, 28 Jan 2008 03:55:43 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19864029 WyckedKnight : i had to call Charter tech support yesterday 1-23-08 cause i had had my internet shut off for almost a week do to nonpayment. when i paid they never reactivated my modem so i had to call in. talked to someone named Matt I believe, and when we got done trouble shooting my line (that's a whole other story) I asked about the 16/2 connection coming to Burbank-Glendale area, and he stated from what he knew maybe mid year or April. prices weren't not talked about though. ]]> http://www.dslreports.com/forum/remark,19864029 Thu, 24 Jan 2008 03:33:41 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19857531 markopoleo :

said by BoMarty

:

Let me explain, hehe. I knew that statement above would get a few excited. (including myself)

Rumor's 2/4 St Louis- Charter Internet 16/2. I even was quoted the price.

Out of town next week, so when I get back, will post results.

Don't get to excited, I called twice yesterday and nothing came out of it except the standard "not available yet" line.]]> http://www.dslreports.com/forum/remark,19857531 Wed, 23 Jan 2008 03:28:38 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19857248 anon : What price where you quoted?]]> http://www.dslreports.com/forum/remark,19857248 Wed, 23 Jan 2008 01:13:56 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19856942 anon : [sarcasm]
Yeah, and maybe if I pay for the 16/2 I'll finally get my 10/1 to work.
[/sarcasm]

I'd be happy with a stable 10/1 connection without issues for a while before they roll out a 16/2.]]> http://www.dslreports.com/forum/remark,19856942 Tue, 22 Jan 2008 23:50:32 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19855599 matt314159 : That would be cool if early feb is when they start rolling it out.

I did a computer chat today and the guy said he didn't think it would be as early as february but couldn't find any documentation on it anywhere in the system. Probably just the dopey outsourced CSR i was chatting with though.

I sure hope Cali gets it soon in the rollout!]]> http://www.dslreports.com/forum/remark,19855599 Tue, 22 Jan 2008 20:22:13 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19855411 BoMarty : Let me explain, hehe. I knew that statement above would get a few excited. (including myself)

Rumor's 2/4 St Louis- Charter Internet 16/2. I even was quoted the price.

Out of town next week, so when I get back, will post results.]]> http://www.dslreports.com/forum/remark,19855411 Tue, 22 Jan 2008 19:55:45 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19855379 matt314159 :

said by BoMarty

:

I AM GETTING IT ON FEBRUARY 4TH :)

FIOS or Charter 16/2? IF Charter 16/2, where did you get this information?]]> http://www.dslreports.com/forum/remark,19855379 Tue, 22 Jan 2008 19:51:43 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19855369 BoMarty : I AM GETTING IT ON FEBRUARY 4TH :)]]> http://www.dslreports.com/forum/remark,19855369 Tue, 22 Jan 2008 19:50:53 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19855246 JeffB :

said by mbkowns

:

Where are you located that you have 16mb... ?

Keller TX but unfortunately outside of FiOS territory.]]> http://www.dslreports.com/forum/remark,19855246 Tue, 22 Jan 2008 19:33:10 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19850467 mbkowns : Where are you located that you have 16mb... ?]]> http://www.dslreports.com/forum/remark,19850467 Tue, 22 Jan 2008 03:30:47 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19800950 JeffB :

said by jarablue

:

Keller TX should just be the poster child for Charter now.

Should be, but isn't. I've had 16/2 for a few months now. I haven't seen more than 11-12 for the past month and am consistently in the 9-10 range. Calling support doesn't help, calling billing to ask for credit for piss-poor service doesn't help, and writing their CEO only helps for about a month or so. Charter's in over their head trying to deliver on advertised speeds.]]> http://www.dslreports.com/forum/remark,19800950 Mon, 14 Jan 2008 19:03:55 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19800213 matt314159 : The only thing with your logic, there, is that charter can't spend money it doesnt have, and their debt is so high they can't exactly borrow a lot either.

They have to do what they can within the constraints that they have. I think 16/2 is a great upgrade from 10/1. You get a 60% boost in download speed and a 100% boost in upload speed.

And from what I've been hearing, the nationwide rollout is going to be rather soon, it's not going to be just a patchwork upgrade. I might eat my words on this, but I think Feb 1 might be the day most of charter's areas light up with the new 16meg tier. ]]> http://www.dslreports.com/forum/remark,19800213 Mon, 14 Jan 2008 17:29:37 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19799756 jarablue : This will get deployed in areas where there is competiton. Most likey FIOS areas. Keller TX should just be the poster child for Charter now.

The rest of the nation will see this probably in late 08, early 09 if that. What I don't get is why the hell does Charter keep doing shitty ass upgrades??? How about this..offer 10meg like you did 1 year ago. Then, listen, really listen to this. Instead of patchworking the shitcan stringboxes you have connecting us, rework the infrastructure to do a "what the shit???!!!"" upgrade! Meaning, while upgrading your network, let the hype machine build that we are going from 10meg to 25meg. And when the system is ready, it will take some time but beleive us Charter, we'll wait like a dog for its master when the hype machine in building, roll out a 40 meg tier. Everyone will be like "holy shit whatttt?? This is Charter? Then continue smack laying with kick ass upgrades from the network that was built. Don't do shit bag upgrades and patch the old jeans. Charter is playing catchup. All the time.

The money is not rolling in right now and hasn't been. Hmmm. They need to seriously TAKE OUT the dead wood. There is still a ton in it. I know. Personally. I can keep talking but really? Is it worth it?

And the best part is...I really do like my 10 meg. I have been here 7 years. I am not leaving. Unless I move to FIOS, which I was supposed to, but didn't. Even if I get FIOS, I will never leave this forum because deep inside I want Charter to pimp slap the rest. It's a messed up relationship. No doubt.]]> http://www.dslreports.com/forum/remark,19799756 Mon, 14 Jan 2008 16:23:54 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19772802 BinaryXtreme :

Rock solid here in Nevada!

ok: as per Miranda site from Nevada to Illinois keep in mind:

TCP/Web100 Network Diagnostic Tool v5.3.4e
click START to begin
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client to server) . . . . . 986.53Kb/s
running 10s inbound test (server to client) . . . . . . 9.60Mb/s
Your PC is connected to a Cable/DSL modem]]> http://www.dslreports.com/forum/remark,19772802 Thu, 10 Jan 2008 02:45:06 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19772396 anon : i was told on the phone today that 16meg is coming in very early feb for st.louis]]> http://www.dslreports.com/forum/remark,19772396 Thu, 10 Jan 2008 00:04:11 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19771820 anon : I was on the phone today with Charter and they said first week of Feb. I should have 16meg. Btw, I'm in WI.]]> http://www.dslreports.com/forum/remark,19771820 Wed, 09 Jan 2008 22:35:19 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19759449 WyckedKnight : davor, speakeasy.net/speedtest is the same as speedtest.net, just different hosting. as both use the ookla net metrics.]]> http://www.dslreports.com/forum/remark,19759449 Tue, 08 Jan 2008 03:28:08 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19759135 mbkowns : speedtests are lame.. go connect to a ftp from a fast server and upload and download large files. Then you will see the actual speed your getting. Also try several known good servers and see what your results are.
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,19759135 Tue, 08 Jan 2008 00:55:10 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19759050 dav0r :

said by kommander

:

what is a better speed test site, and why isn't speedtest.net a good one?

The key is to try at least two (or even three) sites that are usually not overrun with tests if you suspect an issue with your line. I don't think any single speed test is 100% valid 365-24/7.

I've seen some issues with my line not being fully there lately during busy hours as well but it's always above 5mbps.

speedtest.charter.com
speakeasy.net/speedtest

Basically you want to test on-network if you can and that will likely yield more consistent results than off-network site testing even if the Charter site is far away, for example.]]> http://www.dslreports.com/forum/remark,19759050 Tue, 08 Jan 2008 00:28:32 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19756913 cjwarner : Hell, where is the 10MB / 1 MB ?

]]> http://www.dslreports.com/forum/remark,19756913 Mon, 07 Jan 2008 18:28:47 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19753932 yeahian1 : so true]]> http://www.dslreports.com/forum/remark,19753932 Mon, 07 Jan 2008 09:34:57 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19753002 cjwarner : At midnight, it's better but not the best I've seen:

]]> http://www.dslreports.com/forum/remark,19753002 Mon, 07 Jan 2008 00:58:27 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19750663 cjwarner : My d/l speed is usually above 9000-- not today.

]]> http://www.dslreports.com/forum/remark,19750663 Sun, 06 Jan 2008 17:33:16 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19750621 anon : We don't even have 5MB service yet. I was told back in October by a tech that we would get it in November. Then they said Dec, when I called in Dec the rep told me that all 3MB service was going away the first of the year and everyone would be at 5MB. I called after the 1st, now it's February. The funny thing is when I went to the local office a couple of weeks ago the girl said maybe we would be getting it in April, how's that for customer service? So in conclusion, GOOD LUCK with the 16MB service!!]]> http://www.dslreports.com/forum/remark,19750621 Sun, 06 Jan 2008 17:21:20 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19750505 BoMarty : I was quoted from a Charter Tech gal in Wisconsin center the new package pricing for my zip code about one month ago. At the moment "no change"]]> http://www.dslreports.com/forum/remark,19750505 Sun, 06 Jan 2008 16:50:19 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19748670 mtf06 : Well, I talked to Charter Corporations about another problem I had and he told me they have to make sure everything works before they begin the rollout. However, he told me the package prices are almost in affect. He lowered my 10 meg price to 5 meg price (said he wasn't supposed to yet, but he did.) still getting 10 meg though. But once it kicks in I will have to upgrade to 16 meg. He said in my area Carson City, NV it should be within a month or 2 because he can see the package prices already.

Hope this helps. By the way, I WANT MY 16 MEG!!!! LOL]]> http://www.dslreports.com/forum/remark,19748670 Sun, 06 Jan 2008 10:11:07 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19746348 GoingUp22 : Rumoured roll out for Midwest is Late 2nd early 3rd Quarter 2008. Keep in mind this is subject to change and is not official.]]> http://www.dslreports.com/forum/remark,19746348 Sat, 05 Jan 2008 21:24:30 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19745556 dks7 : I am sure she doesn't, thats how Charter does business, the left leg never knows what the right leg is doing.]]> http://www.dslreports.com/forum/remark,19745556 Sat, 05 Jan 2008 18:56:22 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19745519 Lazlow : Ok, this is frustrating: I just got back from the Health Fair(Charter sponsors it) and the business rep for Charter said she did not expect 16meg soon in the Metro St. Louis area. When I pressed her on what she meant by soon, she said at least not in the next 6 months. I am hoping she just does not know what she was talking about.]]> http://www.dslreports.com/forum/remark,19745519 Sat, 05 Jan 2008 18:49:00 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19745237 BoMarty : ok, here is my 5PM and not the 5AM I posted earlier. Still stuck on 10 megs :(

]]> http://www.dslreports.com/forum/remark,19745237 Sat, 05 Jan 2008 17:51:42 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19743808 jarablue : You guys ask where it is? It's in 2011!! That's where.]]> http://www.dslreports.com/forum/remark,19743808 Sat, 05 Jan 2008 13:17:34 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19743046 sancraig : nah i'm always within a meg they just dont account for enough overhead here.]]> http://www.dslreports.com/forum/remark,19743046 Sat, 05 Jan 2008 10:40:07 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19743032 JeffB :

said by sancraig

:

Dang I'm jealous I never get my full 10 always hovering around 9.....

I have to pay for 16 to get 10 :huh:]]> http://www.dslreports.com/forum/remark,19743032 Sat, 05 Jan 2008 10:37:20 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19743011 sancraig : Dang I'm jealous I never get my full 10 always hovering around 9.....]]> http://www.dslreports.com/forum/remark,19743011 Sat, 05 Jan 2008 10:32:29 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19742924 Viking71 : That's like me also. I get those speeds a 5am and then it is gone by noon.]]> http://www.dslreports.com/forum/remark,19742924 Sat, 05 Jan 2008 10:15:11 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19742427 BoMarty :

Still stuck with 10 meg :(

]]> http://www.dslreports.com/forum/remark,19742427 Sat, 05 Jan 2008 05:25:08 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19742296 WyckedKnight : newserverguy, i use others as well i used that one for the forum tag it provides. i also use these for speeds tests.
»nitro.ucsc.edu/ - kind of like sudoreg's post but closer to me then Illinois.
and this one.
»www.speedguide.net/speedtest/
All of which normally shows just about the same speeds when i run tests. ]]> http://www.dslreports.com/forum/remark,19742296 Sat, 05 Jan 2008 03:38:35 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19741110 blade720 : »speed.nap.wideopenwest.com is a good one.

Just got 10450/988. on my 10 meg line.]]> http://www.dslreports.com/forum/remark,19741110 Fri, 04 Jan 2008 22:19:31 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19741030 sudogreg : here is one that i like

»miranda.ctd.anl.gov:7123/]]> http://www.dslreports.com/forum/remark,19741030 Fri, 04 Jan 2008 22:04:55 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19740730 kommander : what is a better speed test site, and why isn't speedtest.net a good one?]]> http://www.dslreports.com/forum/remark,19740730 Fri, 04 Jan 2008 21:15:56 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19737078 anon : Speedtest.net is not the greatest site to judge speeds. And surely you can't expect charter to support that.]]> http://www.dslreports.com/forum/remark,19737078 Fri, 04 Jan 2008 11:09:18 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19736735 SyNiSt3r : Sounds like our town. Idk if its related or not but
until charter started making changes to our T.v channels my internet sucked. Once they did that it started working perfeclty. I get about 4950/70 down and about 490 up consisantly on my line now.]]> http://www.dslreports.com/forum/remark,19736735 Fri, 04 Jan 2008 10:11:24 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19736452 WyckedKnight : yea it is ever since they built 2 new apartments on my street the internet here has been real bad, sad part though it's half of Burbank from what i had heard. my sis who lives near me about 2 miles or less has speed issues too. all Charter wants to do is roll a truck out. pfft half of Burbank is jacked not just me. ]]> http://www.dslreports.com/forum/remark,19736452 Fri, 04 Jan 2008 09:21:38 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19736378 SyNiSt3r : Wyckedknight that is just ugly bro.]]> http://www.dslreports.com/forum/remark,19736378 Fri, 04 Jan 2008 09:03:06 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19736364 markopoleo : Most likely it will be rolled out in midwest market first since that is Charter home turf.

I'm on the list to get called when its available here. I was told "call back near end of January" when i called last month if they don't call me first.]]> http://www.dslreports.com/forum/remark,19736364 Fri, 04 Jan 2008 08:59:40 EDT Re: 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19735856 WyckedKnight : Actually that's a good question, But i would like to see a more stable 10/1 package first, Before i upgrade.
Case in point..

]]> http://www.dslreports.com/forum/remark,19735856 Fri, 04 Jan 2008 04:30:03 EDT 16MB / 2 MB WHERE IS IT!? http://www.dslreports.com/forum/remark,19735294 mbkowns : The old thread was so heavy I started a new one... Whats the deal with the 16MB are any cali residents on the new service and when will it be in SoCAL ?

Techs please chime in

thanks
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- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,19735294 Fri, 04 Jan 2008 00:27:41 EDT