axus
join:2001-06-18
Washington, DC
 ·Verizon Online DSL
| If people want to pay, why stop them?
Some people believe "you get what you pay for". It's a placebo effect, they just have to spend something to be satisfied.
One benefit (maybe?) is that it gives leverage in customer service. They can say "if you don't fix it, I'll take my business elsewhere". I don't think there's a tech support number for GMail. Of course, with free services you can be simultaneously signed up for as many as you want, and stick with the one you like best. But, for some people... they don't like being in control of technology, or responsible for fixing it. |
