jjaromin
join:2004-09-30
Chesterfield, VA
 ·Verizon FIOS
| reply to Ulmo
Re: Use competitor at least until they fix your account.
Yeah.. I'm a total geek that has to have the newest fastest toys! I'll give them another chance. But if their billing reps were all as helpfull as the last one was, this would not have even been an issue! I would have had the same problem, only it would have been resolved quickly! There is still no excuse for the billing mistake in the first place though! I don't see where there could have been an error in order processing if I did an online order! Unless somebody is re-entering data from the website into the order system!
Your right about corporations not caring... Hell, most corpoarations don't even care about their employees! How many people stick with the same company for an entire career anymore? Everybody has streamlined to the point that company A is not offering anything more or less than company B, so if the grass looks greener..... |
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alterecho
join:2001-03-20
Midlothian, VA
| Comcast is the last place I would look to for an internet connection. Comcast's reliability is quite horrible and blocking P2P traffic is prolific.
Comcast's video delivery, in a word, sucks! Frequent customer reboots (of the STB) and picture quality are below par. I started as a BETA tester when cable broadband was brought to the area. After two years, they simply have gone downhill and never looked back.
What a shame...to go from innovator to the red headed step-child, no one wants!
-=AE=- |
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