Oi, sorry to read that hasn't been working out. If you register with the site and create a topic in Direct we can try to get you in touch with the right person. It might be a few days before we can react.
Did you have Long Distance with AT&T before SBC bought them and took the name at&t?
It would be really nice for all involved to get all the systems on the same page, obviously we aren't there Yet.
