flyARIA
join:2006-07-29
Cincinnati, OH | Viatalk and the BBB »Filed a BBB complaint against ViaTalk
I posted this back in September 2007, when the ViaTalk fan boys were really active. Don't insult my intelligence and tell me that the problem was because of Sunrockets demise and that ViaTalk just had to accommodate all of these poor people that were left without VoIP.
It's was all about the money IMHO. ViaTalk willingly allowed greed to "steer the ship" and everything else was secondary.
In my case, ViaTalk wouldn't communicate with me. The BBB was at least able to get a hold of these folks and get things straightened out. Something that I couldn't do with phone calls, service tickets, faxes, and time.
I still have ViaTalk but I don't use them as primary communication. It is worth the money that I pay for it. |
