Why my internet sucks? in Comcast HSI http://www.dslreports.com/forum/r19739762 en Thu, 10 Dec 2009 06:02:30 EDT Thu, 10 Dec 2009 06:02:30 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19794781 EG : N.M.]]> http://www.dslreports.com/forum/remark,19794781 Sun, 13 Jan 2008 21:13:28 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19794679 ozi5 : I still have that first hop of mine listed as something in chcg etc, the flushdns hasnt changed anything, and I havent noticed any difference what so ever...]]> http://www.dslreports.com/forum/remark,19794679 Sun, 13 Jan 2008 20:57:42 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19784191 NormanS : What flushing your DNS cache does is to force your local DNS resolver to go back to the DNS server to resolve IP addresses.

In your post with the trace route, and the "40ms to Dallas" comment, I keyed on the name of your first hop, "m0015963df91d.chcg.il.comcast.net [73.4.4.1]", and mistakenly placed you in Chicago. My own trace route back toward your first hop shows no name on that router:
That should have changed for you after you flushed your cache. The latency, or routing would not change, though.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,19784191 Fri, 11 Jan 2008 20:58:21 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19783684 EG :
said by ozi5 See Profile :

okay well i googled the dns flushed and figured out how to do it... but I havent noticed any difference still the same tracerts everywhere and same problems..
Any changes made to one's DNS servers will have no affect on the routing paths seen in your traces...]]> http://www.dslreports.com/forum/remark,19783684 Fri, 11 Jan 2008 19:32:44 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19783658 EG :
said by CUBS_FAN See Profile :

OK, suppose I was mistaken.. I get 73.4.4.1 as a Chicago server too but its obviously not because I'm in Chicago and get 31ms. Your 1st hop is what a normal 1st hop should be so be happy with that.
One should not completely trust the host name information as gospel..]]> http://www.dslreports.com/forum/remark,19783658 Fri, 11 Jan 2008 19:29:59 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19783640 EG : Try using alternate DNS servers such as 4.2.2.6, 4.2.2.2 or (which some do not trust their credibility) the open DNS offerings.

Either way you choose, there are good instructions on how to make these changes at the OpenDNS site:

»https://www.opendns.com/start

Y.M.M.V., just something else to eliminate as a cause of your issue...]]> http://www.dslreports.com/forum/remark,19783640 Fri, 11 Jan 2008 19:27:46 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19783621 CUBS_FAN : OK, suppose I was mistaken.. I get 73.4.4.1 as a Chicago server too but its obviously not because I'm in Chicago and get 31ms. Your 1st hop is what a normal 1st hop should be so be happy with that.

Target Name: m0015963df91d.chcg.il.comcast.net
IP: 73.4.4.1
Date/Time: 1/11/2008 6:23:40 PM

1 0 ms mygateway1.Motorola [192.168.15.1]
2 * [-]
3 * [-]
4 9 ms te-8-1-ur02.chicago301.il.chicago.comcast.net [68.87.230.190]
5 8 ms te-8-3-ur01.chicago301.il.chicago.comcast.net [68.87.230.193]
6 9 ms po-10-ar01.area4.il.chicago.comcast.net [68.87.229.110]
7 11 ms [68.86.72.34]
8 16 ms te-4-1-cr01.chicago.il.cbone.comcast.net [68.86.72.33]
9 14 ms te-9-1-cr01.indianapolis.in.cbone.comcast.net [68.86.68.130]
10 25 ms te-2-1-cr01.nashville.tn.cbone.comcast.net [68.86.68.138]
11 28 ms te-9-4-ar01.winchester.tn.malt.comcast.net [68.86.72.94]
12 29 ms te-9-1-ur02.germantown.tn.malt.comcast.net [68.86.240.142]
13 30 ms ge-6-2-ur01.germantown.tn.malt.comcast.net [68.86.244.81]
14 31 ms m0015963df91d.chcg.il.comcast.net [73.4.4.1]

Ping statistics for m0015963df91d.chcg.il.comcast.net
Packets: Sent = 1, Received = 1, Lost = 0 (0.0%)
Round Trip Times: Minimum = 31ms, Maximum = 31ms, Average = 31ms]]> http://www.dslreports.com/forum/remark,19783621 Fri, 11 Jan 2008 19:24:56 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19783467 ozi5 : okay well i googled the dns flushed and figured out how to do it... but I havent noticed any difference still the same tracerts everywhere and same problems..]]> http://www.dslreports.com/forum/remark,19783467 Fri, 11 Jan 2008 18:59:05 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19783447 ozi5 : I have no clue how to flush my DNS, could you explain how?
:)]]> http://www.dslreports.com/forum/remark,19783447 Fri, 11 Jan 2008 18:55:29 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19782368 CUBS_FAN :
said by EG See Profile :

said by ozi5 See Profile :

My Download speeds dramatically increased. But my internet surfing speeds did not, and my tracert is still the same.
Maybe your connection is querying sluggish DNS servers, or there are path issues with the route to them.

Try pinging and tracing to your assigned DNS servers, or changing them to alternate publically accessible ones.
I concur with eg, have you tried to flush your DNS? It seems 74.3.3.1 was in Algonquin IL, but not anymore.

I tracert and it goes like this

6 - te-4-3-263.car3.Chicago1.Level3.net [4.71.100.37]
7 - ae-31-51.ebr1.Chicago1.Level3.net [4.68.101.30]
8 - ae-68.ebr3.Chicago1.Level3.net [4.69.134.58]
9 - ae-3.ebr2.Denver1.Level3.net [4.69.132.61]
10 - ae-1-100.ebr1.Denver1.Level3.net [4.69.132.37]
11 - ae-2.ebr2.Dallas1.Level3.net [4.69.132.106]
12 - ae-62-62.csw1.Dallas1.Level3.net [4.69.136.138]
13 - ge-6-0-0-51.gar1.Dallas1.Level3.net [4.68.122.2]
14 - COMCAST-IP.gar1.Dallas1.Level3.net [4.78.232.10]
15 - te-9-1-ur02.germantown.tn.malt.comcast.net [68.86.240.142]
16 - ge-6-2-ur01.germantown.tn.malt.comcast.net [68.86.244.81]
17 - 73.4.4.1]]> http://www.dslreports.com/forum/remark,19782368 Fri, 11 Jan 2008 16:20:34 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19781417 NormanS : Well, I looked at the "d.chcg.il.comcast.net" part of his trace route, not his DSLR data. Teach me to check around.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,19781417 Fri, 11 Jan 2008 13:38:04 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19779310 plat2on1 :
said by NormanS See Profile :

You have a problem with 40ms from Chicago, Illinois to Dallas, Texas?
I pulled up a Google Earth view of Chicago-to-Dallas; at the scale of the display, the measure is 7 inches on my screen. Shifting the view, without changing the scale, San José, California to Seattle, Washington is also about 7 inches. And I appear to be about 40ms from Seattle.

hes not in chicago
]]> http://www.dslreports.com/forum/remark,19779310 Fri, 11 Jan 2008 02:38:00 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19779252 NormanS : You have a problem with 40ms from Chicago, Illinois to Dallas, Texas?
I pulled up a Google Earth view of Chicago-to-Dallas; at the scale of the display, the measure is 7 inches on my screen. Shifting the view, without changing the scale, San José, California to Seattle, Washington is also about 7 inches. And I appear to be about 40ms from Seattle.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,19779252 Fri, 11 Jan 2008 02:06:47 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19777614 Anonymous :
said by CableTool See Profile :

..."I can troubleshoot all day.. but I won't. I know we haven't changed anything in this area. Based on that I'm sure nothing is wrong on our end..."
I like that. A lot.]]> http://www.dslreports.com/forum/remark,19777614 Thu, 10 Jan 2008 20:32:51 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19776597 ozi5 : here is a tracert to one of my DNS servers..
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Charlie>tracert 68.87.68.162

Tracing route to cns.s3woodstock.ga.atlanta.comcast.net [68.87.68.162]
over a maximum of 30 hops:

1 7 ms 6 ms 6 ms m0015963df91d.chcg.il.comcast.net [73.4.4.1]
2 5 ms * 5 ms ge-2-1-ur01.germantown.tn.malt.comcast.net [68.86.244.29]
3 5 ms 5 ms * te-8-1 ur02.germantown.tn.malt.comcast.net [68.86.240.102]
4 5 ms * 5 ms te-8-4-ar01.winchester.tn.malt.comcast.net [68.86.240.141]
5 10 ms 10 ms 11 ms te-6-1-cr01.nashville.tn.cbone.comcast.net [68.86.72.93]
6 12 ms 13 ms 12 ms te-9-3-ar01.nashville.tn.nash.comcast.net [68.86.72.118]
7 23 ms 20 ms 21 ms po-1-ar01.b0atlanta.ga.atlanta.comcast.net [68.85.232.125]
8 21 ms 22 ms 21 ms te-8-3-ur01.S3NDigital.ga.atlanta.comcast.net [68.86.107.18]
9 21 ms 21 ms 21 ms cns.s3woodstock.ga.atlanta.comcast.net [68.87.68.162]

Trace complete.

Herse other server....

C:\Documents and Settings\Charlie>tracert 68.87.74.162

Tracing route to cns.bonitasprngs.fl.naples.comcast.net [68.87.74.162]
over a maximum of 30 hops:

1 4 ms 5 ms 8 ms m0015963df91d.chcg.il.comcast.net [73.4.4.1]
2 5 ms * 6 ms ge-2-1-ur01.germantown.tn.malt.comcast.net [68.86.244.29]
3 5 ms * 6 ms te-8-1-ur02.germantown.tn.malt.comcast.net [68.86.240.102]
4 * 6 ms * te-8-4-ar01.winchester.tn.malt.comcast.net [68.86.240.141]
5 12 ms 16 ms 10 ms te-6-1-cr01.nashville.tn.cbone.comcast.net [68.86.72.93]
6 18 ms 17 ms 17 ms te-1-1-cr01.atlanta.ga.cbone.comcast.net [68.86.68.102]
7 22 ms 23 ms 23 ms te-1-1-cr01.charlotte.nc.cbone.comcast.net [68.86.68.106]
8 28 ms 27 ms 26 ms te-2-3-ar01.augusta.ga.augusta.comcast.net [68.86.72.130]
9 26 ms 27 ms 27 ms te-8-3-ar02.augusta.ga.augusta.comcast.net [68.86.138.2]
10 45 ms 43 ms 43 ms 68.85.229.213
11 43 ms 44 ms 45 ms 68.86.164.5
12 50 ms 51 ms 51 ms 68.85.229.254
13 50 ms 50 ms 50 ms te-9-3-ur02.bonitasprngs.fl.naples.comcast.net [68.87.236.9]
14 48 ms 48 ms 48 ms cns.bonitasprngs.fl.naples.comcast.net [68.87.74.162]

Trace complete.

so the first one seems okay i suppose, and the second one i dont know... But the real problem seems to be within germantown and winchester...]]> http://www.dslreports.com/forum/remark,19776597 Thu, 10 Jan 2008 17:45:31 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19776459 ozi5 : bump]]> http://www.dslreports.com/forum/remark,19776459 Thu, 10 Jan 2008 17:17:51 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19774243 ozi5 : make sure im doing this right... to find out DNS servers..
right click internet connection --> status --> more details?

if so then the first dns server i pinged was 20-22ms, the second one i pinged 48-50ms..

maybe im wrong, but shouldnt they be no more than like 10ms?
i dunno, how do I change them and what not? if thats even the problem...]]> http://www.dslreports.com/forum/remark,19774243 Thu, 10 Jan 2008 11:34:32 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19774234 ozi5 : Well i disconnected my router as soon as I was having problems... And im still having problems... I seriously think they are taking me to chicago then back to germantown... ill try the pinging the dns servers and what not]]> http://www.dslreports.com/forum/remark,19774234 Thu, 10 Jan 2008 11:32:10 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19770544 anon : I just had some severe problems with my internet but finally figured out the problem. Since you're using a router I assume you have more than one computer hooked up.

If that's the case, make sure that your computers are connected correctly. If you're using Windows then go to My Network and click on Set Up Home Network on the left side.

Keep clicking next until you the wizard asks how you're connecting to the internet and choose the second radio button, through a gateway or something to that effect. Keep clicking next, supplying windows with your preferences and settings and finish the wizard. Run that on both computers and it might help.

Not sure if that's your problem, but it fixed my network. I went from no network and nearly no connection to my router's setup screen to my preferred 9.4/1.5mb connection :)]]> http://www.dslreports.com/forum/remark,19770544 Wed, 09 Jan 2008 19:31:05 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19770359 EG :
said by ozi5 See Profile :

My Download speeds dramatically increased. But my internet surfing speeds did not, and my tracert is still the same.
Maybe your connection is querying sluggish DNS servers, or there are path issues with the route to them.

Try pinging and tracing to your assigned DNS servers, or changing them to alternate publically accessible ones.]]> http://www.dslreports.com/forum/remark,19770359 Wed, 09 Jan 2008 19:03:27 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19770248 ozi5 : So i called comcastic, and they said my internet was fine, and I realzed that I do have speed booster so i went to comcast and traded in my box. My Download speeds dramatically increased. But my internet surfing speeds did not, and my tracert is still the same.
It seems to be in germantown hub, and also in the connect to level3.com 40MS to level3.com?

tracert softlayer.com

Tracing route to softlayer.com [66.228.118.22]
over a maximum of 30 hops:

1 7 ms 6 ms 5 ms m0015963df91d.chcg.il.comcast.net [73.4.4.1]
2 4 ms * 6 ms ge-2-1-ur01.germantown.tn.malt.comcast.net [68.8
6.244.29]
3 5 ms 6 ms * te-8-1-ur02.germantown.tn.malt.comcast.net [68.8
6.240.102]
4 7 ms * 6 ms te-8-4-ar01.winchester.tn.malt.comcast.net [68.8
6.240.141]
5 40 ms 36 ms 40 ms so-1-3-0.gar2.Dallas1.Level3.net [4.78.234.29]
6 41 ms 47 ms 36 ms vlan52.csw2.Dallas1.Level3.net [4.68.122.62]
7 73 ms 37 ms 58 ms ae-1-69.edge3.Dallas1.Level3.net [4.68.19.8]
8 37 ms 38 ms 37 ms te7-2.cer01.dal01.dallas-border.com [4.71.198.18
]
9 39 ms 38 ms 37 ms po48.slr01.dal01.softlayer.com [66.228.118.134]

10 38 ms 36 ms 37 ms www.softlayer.com [66.228.118.22]

Trace complete.]]> http://www.dslreports.com/forum/remark,19770248 Wed, 09 Jan 2008 18:46:44 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19768302 ozi5 : okay okay my abd haha, calling them :) ill post an update on issue being resolved and what not.]]> http://www.dslreports.com/forum/remark,19768302 Wed, 09 Jan 2008 13:37:51 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19767177 CableTool :
said by ozi5 See Profile :

so how does any of this help to fix my internet problem?
Hopefully it will motivate you to either have a service tech come out or swap out the modem. SB4100.. SOS. Swap On Site.

The hops have nothing to do with anything. Your getting 10% packet loss at your home, in the last leg. Hell, that 10% could be your modem for all we know.

You can always keep posting that the issue is still there and youve done nothing to change anything so it isnt on your end.. But again, things go bad. The issue is still there.
Call a tech.
Swap your modem.
Otherwise whats the point.
--
CableTechs.org/"Horrible People with Integrity"]]> http://www.dslreports.com/forum/remark,19767177 Wed, 09 Jan 2008 10:38:55 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19767043 Kylemaul : It doesn't. Now, get on the phone with Concast and generate that 'trouble ticket'.]]> http://www.dslreports.com/forum/remark,19767043 Wed, 09 Jan 2008 10:17:54 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19766967 ozi5 : so how does any of this help to fix my internet problem?]]> http://www.dslreports.com/forum/remark,19766967 Wed, 09 Jan 2008 10:02:22 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19766892 tenpin784 :
said by dfens42 See Profile :

You may wish to swap out that modem too...it's only DOCSIS 1.0 , no powerboost.
Incorrect, on that firmware, it is DOCSIS1.1, not 1.0]]> http://www.dslreports.com/forum/remark,19766892 Wed, 09 Jan 2008 09:47:07 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19766717 CableTool :
said by ozi5 See Profile :

but I wasnt having any of these problems about a month ago. My internet was blazing fast, few hops, etc. and now its just bleeeeh wtf.
Stuff breaks.
Its an odd conversation to keep having with people every day.

"In May when I downgraded to 6mb my speeds dropped horribly! I then went back to 8mb and they didnt get any better!! FIX IT!"

Speed test cant even start, web pages painfully slow. After 5 mins of troublehshooting install a USB to Ethernet.
Perfect speeds.

"How did my NIC go bad when I changed speeds?"
"Just a coincidence. One isnt related to the other.." as I eye the Dell Deminsion 3000, the same exact desktop I have.. with a bad NIC myself..
"But my computer is only a year and a half old!"
"And?...."

Crap happens. Stuff breaks. If it didnt then a tech coming out to run a new drop that seemingly has nothing wrong with it wouldnt fix an issue. A tech removing the splitter you JUST INSTALLED with another and having the problem be fixed wouldnt happen.
An amp on the mainline wouldnt need to be adjusted because it just WIGGED OUT for no reason.

its like a tech showing up to your house for an issue and saying "I can troubleshoot all day.. but I wont. I know we havent changed anything in this area. Based on that Im sure nothing is wrong on our end..."
--
CableTechs.org/"Horrible People with Integrity"]]> http://www.dslreports.com/forum/remark,19766717 Wed, 09 Jan 2008 09:13:24 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19766687 ozi5 : but I wasnt having any of these problems about a month ago. My internet was blazing fast, few hops, etc. and now its just bleeeeh wtf.]]> http://www.dslreports.com/forum/remark,19766687 Wed, 09 Jan 2008 09:06:27 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19764188 NormanS : By your LQ test, any problems you have with actual packet loss are closer to you than the connection with Level 3. Probably someplace between your modem and your CMTS. They likely won't just "go away".
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,19764188 Tue, 08 Jan 2008 20:21:08 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19763908 EG : Deleted.]]> http://www.dslreports.com/forum/remark,19763908 Tue, 08 Jan 2008 19:35:25 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19763390 dfens42 : You may wish to swap out that modem too...it's only DOCSIS 1.0 , no powerboost.]]> http://www.dslreports.com/forum/remark,19763390 Tue, 08 Jan 2008 18:15:38 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19761763 NormanS : Just a guess; but Chicago has to be more than 7ms away from Memphis, so your first hop is probably a router closer to home than its name implies. Sometimes ISPs make changes in IP address assignments, but take their sweet time to catch up with the names.

Memphis looks to be about equidistant from Chicago and Dallas. So either would be a logical meeting with Level 3. I don't know if Comcast has a choice, or how to get them to look at the options. However, once you are riding Level 3 transit, you are at the mercy of Level 3 for the routing path.

You can check out this thread; it seems that Comcast did resolve a really weird routing issue in Texas.

»[Speed] Higher latency in Richmond, TX (ouside Houston, TX)
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,19761763 Tue, 08 Jan 2008 13:54:29 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19761047 ozi5 : really? I do...
here is another line test i did...

»/linequality/nil/2332254

wow..
lol call 1800-comcast? be on hold for 10+ hours for their speedy days?]]> http://www.dslreports.com/forum/remark,19761047 Tue, 08 Jan 2008 12:05:13 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19760590 helter : You'll need to call 1-800-comcast and speak with a rep for that.]]> http://www.dslreports.com/forum/remark,19760590 Tue, 08 Jan 2008 10:50:13 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19760125 ozi5 : Okay I think i know what the problem with my internet is... kinda...

Im trying to tracert a place from chicago...
whenever i tracert someone, the first hop is in chicago... then it comes back to memphis, then it goes to another town in tennessee, then dallas. then denver, then chicago.

So why in the hell does it need to make that first hop to chicago - memphis - winchester - dallas- denver - chicago..

That makes no sense, and it wasnt making these hops like 3 weeks ago... Could someone please elaborate this and explain how I can change the hops it takes and what not.

tracert 205.234.203.12

Tracing route to unknown.Chicago.velocity-servers.net [205.234.203.12]
over a maximum of 30 hops:

1 7 ms * 7 ms m0015963df91d.chcg.il.comcast.net [73.4.4.1]
2 6 ms 7 ms * ge-2-1-ur01.germantown.tn.malt.comcast.net [68.8
6.244.29]
3 59 ms 7 ms * te-8-1-ur02.germantown.tn.malt.comcast.net [68.8
6.240.102]
4 6 ms * 7 ms te-8-4-ar01.winchester.tn.malt.comcast.net [68.8
6.240.141]
5 37 ms 38 ms 38 ms so-5-3-0.gar1.Dallas1.Level3.net [4.78.232.9]
6 44 ms 41 ms 48 ms vlan52.csw2.Dallas1.Level3.net [4.68.122.62]
7 38 ms 50 ms 38 ms ae-72-72.ebr2.Dallas1.Level3.net [4.69.136.141]

8 59 ms 53 ms 54 ms ae-2.ebr1.Denver1.Level3.net [4.69.132.105]
9 53 ms 54 ms 53 ms ae-1-100.ebr2.Denver1.Level3.net [4.69.132.38]
10 75 ms 87 ms 89 ms ae-3.ebr3.Chicago1.Level3.net [4.69.132.62]
11 88 ms 76 ms 85 ms ae-78.ebr2.Chicago1.Level3.net [4.69.134.61]
12 217 ms 155 ms 76 ms ae-23-52.car3.Chicago1.Level3.net [4.68.101.39]

13 78 ms 91 ms 77 ms 261.xe-0-3-0.cr2.ord1.us.scnet.net [4.71.100.26]

14 75 ms 77 ms 77 ms v21.ar1.ord1.us.scnet.net [216.246.95.243]
15 77 ms 78 ms 85 ms ge-1-45.cr.ChicagoEquinix.colocrossing.com [66.2
25.194.1]
16 78 ms 78 ms 78 ms unknown.Chicago.velocity-servers.net [205.234.20
3.12]

Trace complete.

Thanks]]> http://www.dslreports.com/forum/remark,19760125 Tue, 08 Jan 2008 09:28:11 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19754799 helter : The first one is clearly better, as your return path power level is within ideal specs (35-48).]]> http://www.dslreports.com/forum/remark,19754799 Mon, 07 Jan 2008 12:28:43 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19754255 ozi5 : here is the signal i get for the cable that goes to my cable tv box.

downstream...
Frequency 747000000 Hz Locked
Signal to Noise Ratio 34 dB
Power Level -2 dBmV

upstream..
Channel ID 1
Frequency 34800131 Hz Ranged

Power Level 52 dBmV

which i guess isnt bad at all?]]> http://www.dslreports.com/forum/remark,19754255 Mon, 07 Jan 2008 10:39:04 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19754235 ozi5 : okay I messed around with my internet cables again (i tried to put them back the way they were, damn there a lot of wires though... I think some have just been their doing nothing for 10 years but whatever.

downstream..
Frequency 747000000 Hz Locked
Signal to Noise Ratio 34 dB
Power Level 6 dBmV

upstream..
Channel ID 1
Frequency 34800131 Hz Ranged

Power Level 46 dBmV

and also, my cable does not connect to a TV, it comes from the ceiling and goes directly into my SB4100, I have another cable that connects to the TV, I guess ill hook it to my box and get results from it, cause im curious how good they are :)

and thanks :)
]]> http://www.dslreports.com/forum/remark,19754235 Mon, 07 Jan 2008 10:35:51 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19749279 helter : it is 2.4Ghz Im just old and foggy in the head this AM.]]> http://www.dslreports.com/forum/remark,19749279 Sun, 06 Jan 2008 12:32:37 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19749207 EG :
said by helter See Profile :

As far as the internet goes 7 and -7 are the same.
Whatever it's worth, I would rather be at +7dB than -7.

The stronger signal strength leaves more wiggle room for potential future attenuation issues.

said by helter See Profile :

Depends on where you are what all is being used near you in the way or other peoples wireless connections and certain cordless phones 2.8Ghz IIRC.
I thought that 2.4 Ghz devices were the one's that could cause interference ?]]> http://www.dslreports.com/forum/remark,19749207 Sun, 06 Jan 2008 12:17:14 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19748856 helter : As far as the internet goes 7 and -7 are the same. However as far as TV signal goes you just screwed the pooch.

What exactly did you do to change that or did you misread the -7 as +7 initially?

Either you have a freaky situation which is killing downstream only or you just removed a bidirectional 10db amp?

Wait were you routing it through a power strip or something?

that said your levels are within an acceptable range for internet on both posts.You are running a wireless router, sometimes you get interference on these and you need to change the broadcast channel in the router config, I had to move mine to 11 recently after moving it from the default 6 to 3 and having more packet loss. Depends on where you are what all is being used near you in the way or other peoples wireless connections and certain cordless phones 2.8Ghz IIRC.]]> http://www.dslreports.com/forum/remark,19748856 Sun, 06 Jan 2008 11:09:19 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19748726 Joedub : how did you lose 10 db on your Rx and while still managing to lose 1 more Db on your transmit makes no sense.]]> http://www.dslreports.com/forum/remark,19748726 Sun, 06 Jan 2008 10:30:36 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19743552 plat2on1 : that is definitely worse, what did you do?]]> http://www.dslreports.com/forum/remark,19743552 Sat, 05 Jan 2008 12:25:06 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19743523 ozi5 : Okay ive tried changing my cable wires around a bit...
so now
downstream..
Frequency 747000000 Hz Locked
Signal to Noise Ratio 34 dB
Power Level -7 dBmV
upstream..
Channel ID 1
Frequency 34800000 Hz Ranged

Power Level 43 dBmV

would that be an improvement? or the opposite? or the same?

Thanks.]]> http://www.dslreports.com/forum/remark,19743523 Sat, 05 Jan 2008 12:21:15 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19743114 ozi5 : 1) Your location: memphis, tn

2) A da month ago comcast was blazing fast... now its not so fast, and cant keep a constant connection.

3) Is the issue intermittent

4) Software Version: SB4100-1.4.9.0-SCM00-NOSH
Hardware Version: 0
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.3

5) Linksys WRT54GS router, I have WEP secured and mac filter list for wireless... I have a laptop(wireless) and two desktops hooked up. One desktop is a server computer (running a webserver and a few other things)

6) Windows firewall?

If you have an issue with slow speed:

• Post a speed test: Speed Test
Cable seems to be running real fast at time of posting... but I still feel a post is worth while :)

here is one from yesterday though.


• Post a tweak test result: Tweak Test
tweak test from yesterday: »/linequality/4···/2330615
tweak test from 10 minutes ago:
»/linequality/b···/2330881

If you have an issue with an intermittent connection or no connection:

• All lights are working fine.

• Post signal levels: Signal Levels
...downstream...
Frequency 747000000 Hz Locked
Signal to Noise Ratio 35 dB
Power Level 7 dBmV
...upstream...
Channel ID 1
Frequency 34800022 Hz Ranged

Power Level 44 dBmV

• Im uncertain of how cable is split in home but I was thinking of going in attic today and looking.

If this is not enough information please let me know and I will find out. I was thinking of going to radio shack and buying a splitter with a 4db tap on it... and trying to create a direct connection to my cable modem(although I think this may already be done.)]]> http://www.dslreports.com/forum/remark,19743114 Sat, 05 Jan 2008 10:56:53 EDT Re: Why my internet sucks? http://www.dslreports.com/forum/remark,19740351 MadMANN : More info please?
»Comcast High Speed Internet FAQ »How To Get Help!]]> http://www.dslreports.com/forum/remark,19740351 Fri, 04 Jan 2008 20:07:03 EDT Why my internet sucks? http://www.dslreports.com/forum/remark,19739762 ozi5 : »/linequality/nil/2330615

about a month ago my internet was blazing fast, i just got back from school and it was awesoem... now its horrible, the past few days it hasnt been stable. I thought it was my Linksys router, since I wanted to hook another computer up to the network for file sharing and a webserver, so I then hooked this computer directly to the cable box, and im still getting the same problems.

What could the problem be? Is it on my end? (i kinda doubt)

any input would be great... thx :)]]> http://www.dslreports.com/forum/remark,19739762 Fri, 04 Jan 2008 18:24:12 EDT