 DogfatherPremium
join:2007-12-26
Laguna Hills, CA
1 edit | Vonage was booted too, for far worse »newjersey.bbb.org/WWWRoot/Report···11005249
said by BBB :
On March 27, 2007 this company's membership in the BBB was revoked by the BBB's Board of Directors due to failure to respond to one or more consumer complaints filed with the BBB.
Given that ViaTalk had less than 30 complaints in the two years between 2005 and 2007 and over 140 in the last when they took over for the dopes at Sunrocket, Sunrocket certainly had a major impact.
And looking at the report, the VAST majority of complaints were resolved or the BBB indicates that ViaTalk vent to great lengths to resolve them.
Just the number of complaints in the 12 month period, not that ViaTalk didn't resolve them is the reason they were delisted. |
