Devil 2 U
join:2004-06-14
North Hollywood, CA
 ·DSL EXTREME
| Don't blame DSL Extreme if you don't manage your A/C
If you dont bother to keep tabs on your account (like finding out when your contract is up for renewal), do not place the blame on DSL Extreme for charging you the same. Do you think AT&T or Verizon would automatically give your the lower pricing? I don't think so. All you had to do was login to your account and check your invoice history to see when your 1 year contact was up. Simply select a new contract to get the best deal.
That said, the person who stated that DSL Extreme turned their service off after the 1 year pre-payment deal does have a legit gribe. Did DSL Extreme send an email to your address on file before the expiration? If so, oh well, you did not act. If not, DSL Extreme needs to remey that situation with better communication.
I have been a customer for about 4 years and am very happy with the connection, technical support, service, and price.
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