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Steve B
Premium
join:2004-08-02
Seattle, WA

LOL

I already have that tier for my DSL through Qwest and I only pay $36.99 and its non-promotional too.


dei283

join:2007-02-07
Willingboro, NJ

Heck I am stuck paying 38.95 for 768/128 Dsl.... Because I am a customer from the days of Bell Atlantic... Cable is a non option here. Even If i cancel I can never be come a so called new customer. I would have and change my name So i am not in their billing system.



tschmidt
Premium,MVM
join:2000-11-12
Milford, NH
kudos:9
Reviews:
·G4 Communications
·Fairpoint Commun..
·Hollis Hosting

said by dei283:

Heck I am stuck paying 38.95 for 768/128 Dsl.... Because I am a customer from the days of Bell Atlantic...
Have you called billing? I've been a Verizon customer for years and have had numerous price reductions and speed increases.

/tom


ohiosurfer

@verizon.net
reply to dei283

Call Verizon. My DSL was cancelled due to an expired credit card, but my phone line remained active. When I called them and signed up for dsl again I was given the new customer rate ($14.95/mo).


patcat88

join:2002-04-05
Jamaica, NY
kudos:1
reply to dei283

Say you need service at "Apt A" and under a different name if anything.

Expand your moderator at work

shashinka

join:2000-09-16
West Boylston, MA
reply to dei283

Re: LOL

Call and tell them your situation. If they don't budge then tell them you would like to cancel and go with someone else (even if you have no one else to go to). Hopefully you would get to the retentions dept and they will give you a package.



VZ Guy

@myvzw.com
reply to dei283

Yeah, you should be able to negotiate a new rate or add services together for a new bundle price and increased savings.