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Forums » US Telco Support » AT&T » AT&T Southwest » New webmail changes for legacy email users
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Mountaineer1
Big WVU Fan
Premium,MVM
join:2002-01-12
Universe
·AT&T Yahoo

reply to d_l
Re: New webmail changes for legacy email users

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I waited the required 5 to 10 minutes,but still can't login. I keep getting an error page. I wonder how long it does take?
--
Got a Clark,Crown,Drexel forklift and need technical advice? Ask me about it.


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

Do you have a lot of mail stored on your account?

Prior to the migration I pretty much cleaned all the stored email out of my account including all the trash and bulk mail just so there wouldn't be much to transfer. Then once the new web mail was accessible, it bumped me off the connection and I had to re-log in to continue accessing it.


Mountaineer1
Big WVU Fan
Premium,MVM
join:2002-01-12
Universe
No,I don't have anything saved in my webmail account. I think it might just be a glitch,and will try again tomorrow.
--
Got a Clark,Crown,Drexel forklift and need technical advice? Ask me about it.


rstrick
Premium
join:2003-06-02
Springfield, MO
I had the same results. I gave it 30 minutes and tried again. Still got the login error. Guess I'll try again some other time.


Mountaineer1
Big WVU Fan
Premium,MVM
join:2002-01-12
Universe
Is this only for unmerged accounts? My e-mail is merged with Yahoo,would that matter?
--
Got a Clark,Crown,Drexel forklift and need technical advice? Ask me about it.


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

Yes, this is only for the legacy email IDs that never switched to AT&T-Yahoo (or SBC-Yahoo at the time everyone was urged to switch over).

If you migrated an email ID to the Yahoo accounts, this wouldn't apply to it. It is possible to have "straddled" the migration and have left some email IDs behind on the legacy system. I had one person mention doing this several months ago.


Mountaineer1
Big WVU Fan
Premium,MVM
join:2002-01-12
Universe
So if I create a new sub-account under my master account,it still won't work either?
--
Got a Clark,Crown,Drexel forklift and need technical advice? Ask me about it.


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV
I think once you migrated the master account to SBC-Yahoo, any new email subaccounts you create would be handled by Yahoo rather than the legacy system.
Forums » US Telco Support » AT&T » AT&T Southwest


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