| So where is 7mbit available? So who's called, who's switched, and where are you located when they said it was available to you? |
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DrBlink
join:2003-12-20
South Ozone Park, NY
2 edits | Currently on hold, going to try my luck. I reside in Queens, NY. Ill edit with an update soon.
edit: 35 mins on hold and its lunch time - will try again later.
edit2: Spoke to 4 reps. 2 of them said I need to wait til tomorrow to place an order since they got an email stating not to place orders til tmr. 1 rep said i didnt qualify. the last rep just "Thank you for patiently waiting ".
One of the reps did give me some useful information. I am 4720 ft away from the CO, also this is a change they will do on their side and told me I would not require a tech visit. Said its like if she would change me to the 768kbs tier and then back to 3mbits. Though I take that information with a grain of salt. |
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Reviews:
 ·Verizon Online DSL
 ·Vonage
2 edits | reply to neufuse
On hold.....13 Minute wait. Pittsburgh Area.
Will update when I'm done.
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Edit:
Just got off the phone and the guy said no.
He didn't seem to know about it though. I will try later.
Edit 2: Called back and spoke to a very nice lady who upgraded my account. The speed increase will happen within 24 hours, no tech required.
Zip Code 15003.
I will update with a speed test when it happens. |
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Reviews:
 ·Comcast
| reply to neufuse
Just signed up for it as an upgrade...
7.1mbit $39.95 a month with 12 month contract
Indiana, PA 15701-2245
At first they said we couldnt upgrade because it was for new customers only then they did it anyways... installing a Filter at the NID on thursday |
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| reply to pghviewer
nothing required? huh... thye told us we need a new modem and a Filter is required at the NID both of which we are getting on this thursday... they told us the Westell 6100 has problems at 7.1mbit with the older firmware which we have.... |
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 Jodokast96Stupid people really piss me off.Premium
join:2005-11-23
Erial, NJ
kudos:2 | Have either of you tried putting in a number local to you to see if it shows as available on the site? |
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Reviews:
·Verizon Online DSL
·Vonage
| reply to neufuse
said by neufuse:nothing required? huh... thye told us we need a new modem and a Filter is required at the NID both of which we are getting on this thursday... they told us the Westell 6100 has problems at 7.1mbit with the older firmware which we have.... That is what they said. I asked that specific question because I read your post.
She said I will see the speed in 24 Hours.
We will see.
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| reply to Jodokast96
All it says to me is "Good news you already have DSL on your line!" |
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Reviews:
·Verizon Online DSL
·Vonage
| reply to Jodokast96
I checked my number and the 768 and 3.0 plan are offered.
No 7MB.
Probably is not on their site yet?
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guppy_fishPremium
join:2003-12-09
Lakeland, FL
kudos:1 Reviews:
 ·Verizon FiOS
| reply to neufuse
There shouldn't be any need for a different modem or filters, I had 7/768 3 years ago with radip systems ( reseller for Verizon in the Tampabay Florida area )
It was a great service but compared to today's speed, pricey ( 150 month )
Anyhow, it's only limited by the loop Lenght, nothing else |
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| reply to pghviewer
probably not, the tech people when I called didn't even know Verizon made this public yet... |
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Jodokast96Stupid people really piss me off.Premium
join:2005-11-23
Erial, NJ
kudos:2 | reply to pghviewer
Yeah, but according to the article it should be. Just wanted to confirm if the article was correct or not before trying to call.
Neu, try a the number of a neighbor without DSL if you can. |
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Jodokast96Stupid people really piss me off.Premium
join:2005-11-23
Erial, NJ
kudos:2 | reply to guppy_fish
It's been mostly standard practice for them to install the filter for this speed on their business plan. Other than tying the modem to a single jack, it causes no harm and can only help. |
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| reply to neufuse
I tried calling to find out about an upgrade. Sales said it was available for my number but billing said it was not available. I guess I will give it a couple of days and try again.
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Reviews:
·Verizon Online DSL
·Vonage
| reply to Jodokast96
Hopefully they are right. If I do not see the speed increase by tomorrow I will give them a call.
BTW I searched for a few other local numbers and the only results were for Business Lines, not sure why.
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Jodokast96Stupid people really piss me off.Premium
join:2005-11-23
Erial, NJ
kudos:2 | 7.1 has been available to Business for a while. Seems the site just hasn't been updated. |
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| It is really easy to figure out if your phone qualifyes to 7Mbit speed.
Go to »www.acedsl.com/home.html and enter your home phone #, select business and see the choice. Mine came like this:
Service Options Available:
• AceDSL Live Plus(1600/128) - $59.95 (all taxes included)
• AceDSL SOHO(1600/384) - $79.95 (all taxes included)
• AceDSL 3000(3000/768) - $89.95 (all taxes included)
• AceDSL S768(768/768) - $159.95 (all taxes included)
• AceDSL Network(7100/768) - $199.95 (all taxes included)
(Loop length: 1718 feet)
I can get it |
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| that only works for areas that Acedsl covers |
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| reply to neufuse
Called again and was told "your line qualifies for 7.1mbit and youa already have an order pending for an upgrade to it." |
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| reply to Jodokast96
same thing on all the numbers I know in town... even numbers right next to the CO say the same thing... 3mbit internet is available... not seeing 7 anywhere but on the business section |
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