bgraham
join:2001-03-15
Smithtown, NY
 ·Verizon FIOS
| Network Solutions is a terrible company
A friend had 2 domain names registered at Net Sol. He switched ISP's and his old email address used by Net Sol was lost. He never received emails regarding his password being changed on his Net Sol account.
Net Sol make it almost impossible to renew the domain name which went into the "awaiting renewal or deletion" status. 3 times he faxed off the required info to get his password and update his email address. They kept sending back information on the wrong account. You cannot get a real person and he ended up loosing one domain, the other went into a 30 day hold where Net Sol wanted a premium to get it back. Nothing like holding the customer hostage!! The Net Sol web site plainly said it was a 30 day hold, which in itself is wrong.
Eventually after more like 60 days, not 30 the domain became available so he purchased it from a much cheaper (and better) registration company. There they had to do some manual intervention because even though Net Sol said the domain was available they still had some kind of hold on it
I would not use Net Sol to register anything. |
