Chuckles
Premium
join:2006-03-04
Saint Paul, MN | reply to DHRacer
Re: I CALL BS
Why not? Customers are a flock to profit from. A company has every right to pass whatever charges it wants to the customer.
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kustomerservice.net |
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matrix3D
join:2006-09-27
Deep River, CT
edit:
January 10th, @01:36PM
| Yes, and customers also have the right to tell the company to shove it and take their business elsewhere. Unless, of course, that company is the only choice for service in that area. Hm... |
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Sabre
Di relung hatiku bernyanyi bidadari
join:2005-05-17
 ·Comcast
| reply to Chuckles
Yep, they sure can. So let them make it part of the advertised cost.
This is NOT about whether companies have the right to make money and charge what they want. AT&T is completely within its rights. The issue here, and what makes it -wrong- (NOT illegal, just -wrong-) is this surfeit of "fees" as distinguished from "cost". What is argued by many (and I happen to agree with it) is, charge what you want. But SAY that's what you're charging. Go ahead and break it out on the bill, if you want. But DON'T try to create the farce that you're "charging" some amount of dollars for the service you're providing, and then tack on fee after fee to push the price higher.
Telcos do it. Airlines do it. Mail-order companies do it. It's not an AT&T thing. It's still wrong, whoever's doing it. Charge us an amount, say it up front, and be honest about it. That's all I ask for. If it costs me $57.23 per month, $89.10 per month, whatever, just say it. But if you tell me I'll pay $10.95 or whatever, then that should be what's on my bill.
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With all its sham, drudgery, and broken dreams, it is still a beautiful world.
Save American Soccer - Stop the MLS! |
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justgold79
join:2008-01-13 | okay, but I __highly__ doubt this is advertised, it was most likely hidden and probably can be taken off if you raise all kinds of hell with them. |
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