http://www.dslreports.com/forum/Re-Timer-warner-sucks-19774514 en Fri, 10 Feb 2012 02:34:21 EDT Fri, 10 Feb 2012 02:34:21 EDT http://www.dslreports.com/forum/Re-Timer-warner-sucks-19779026 --
Cisco Feature Navigator - learn it, live it, love it.
]]> http://www.dslreports.com/forum/Re-Timer-warner-sucks-19779026 Fri, 11 Jan 2008 00:44:11 EDT http://www.dslreports.com/forum/Re-Timer-warner-sucks-19775127
by dialing 611 from their Digital Phone wait is maybe 10 minutes at the most to talk to them.]]> http://www.dslreports.com/forum/Re-Timer-warner-sucks-19775127 Thu, 10 Jan 2008 14:10:40 EDT http://www.dslreports.com/forum/Re-Timer-warner-sucks-19774738 http://www.dslreports.com/forum/Re-Timer-warner-sucks-19774738 Thu, 10 Jan 2008 13:03:18 EDT http://www.dslreports.com/forum/Re-Timer-warner-sucks-19774548
I don't need their tech support to fix my problem. What I do need is a phone tree that is not a PITA, 40 min' wait times, and ppl that will not help me get to where I need to be quickly.]]> http://www.dslreports.com/forum/Re-Timer-warner-sucks-19774548 Thu, 10 Jan 2008 12:30:43 EDT http://www.dslreports.com/forum/Re-Timer-warner-sucks-19774523 http://www.dslreports.com/forum/Re-Timer-warner-sucks-19774523 Thu, 10 Jan 2008 12:25:47 EDT http://www.dslreports.com/forum/Timer-warner-sucks-19774514 [TWC] Customer Service number busy?

I knew what my problem was, however they did not believe me and forced me to stay on hold for 45 min's though three phone calls.

Finally got to level 3 tech support told them what the problem was, told them that level 1,2,retention, and the automated phone tree was a joke. It got so bad that they wanted to me to take time out of my day and drive to a store and solve my problem (morons)

Said that indeed I was correct, level 3 fixed my problem, and was on my way.

Wanting me to bring my modem in b/c they didn't transfer it is by far the DUMBEST thing they could have me do... next to BILLING me for the modem that I was using /fail

--ssx--

p.s. It's really F'ing hard to call TWC and get your modem turned back on b/c they are clusterf*cks and screwed up when you have VOIP through Skype or any other VOIP service..... 45 min phone bill on the way, should I bill them?]]> http://www.dslreports.com/forum/Timer-warner-sucks-19774514 Thu, 10 Jan 2008 12:24:07 EDT