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Forums » US Telco Support » Verizon » Verizon FIOS TV » N. Texas; Now able to order movie channels via STB
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bad experience ordering Fios TV »
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a1rodger

@verizon.net

 N. Texas; Now able to order movie channels via STB

This maybe old, but I didn't see any other post about it. In N. Texas when I choose a channel that I did not have ordered such as HBO, I now get a interactive box that asks if I would like to purchase HBO via my STB. Very cool to add packages now with out having to call in.


danclan

join:2005-11-01
Midlothian, VA
too bad you can't discontinue as easily


noping
no route to host
Premium
join:2007-01-09
·Verizon FIOS

reply to a1rodger
So that's why the FiOS-inserted ads for the "movie package" says to tune to 340 to order the new channels...guessing it'll take a few weeks for this "feature" to be rolled out to other markets.

Upon seeing that commercial, I changed the channel to 340 and got the standard "you are not subscribed" error message.

Now they just need to add the ability to remove channels or STBs via the account settings at verizon.com.

Electro960

join:2005-12-21
Doylestown, PA
reply to a1rodger
I am not aware of any other provider that allows you to downgrade through their website. Doubt that Verizon will add that ability.

athakur999

join:2001-12-14
Dallas, TX

reply to a1rodger
DirecTV allows you to add and remove packages from their website.

They used to allow you to do it at whim and prorated the charge. You could sign up for HBO to watch one show or movie you liked then cancel it afterwards and you'd only get charged for 1 day of service which came out to $0.50 or so. Later on they started enforcing a 1 month minimum but you could still cancel via the website after the month was over.


Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ
reply to Electro960
DirecTV did when I had it
Lee

mrlaugh

join:2007-10-06
Reston, VA

reply to a1rodger
I commented in the HD VOD thread about a week ago that I ordered the movie package through the TV last week in the NoVA area. Worked pretty well, certainly better than the hour on hold, four phone calls, being hung up on, and only speaking to one real person who couldn't help me that I spent at work trying to order it before coming home to find the ordering through the box worked.
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