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Forums » US Cable Support » Charter HSI/CATV » [Other] Charter sold local franchise to Avenue Broadband?
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Any techs from Janesville, WI? »
« [Speed Issues] 35147 - Chelsea Alabama Packet Loss  
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spoonshot

@charter.com

reply to markopoleo
Re: [Other] Charter sold local franchise to Avenue Broadband?

said by markopoleo See Profile :

said by gaurd4 See Profile :

Well our area in Indiana, Washington to be exact have come into Avenue's possession and started there transition on the night or the 2nd of January. So far as of the 4th all I can say is nothing good, email migration to the @avenuebroadband.com had not worked for some people I know, mine works fine though. I have internet access but the Speed has be erratic since the morning of the 3rd. I cannot get on Xbox Live, the latency is in the 300's to the Xbox servers. I maybe able to play for at the most 5-10 min at a time. My 3meg line has been running anywhere from 409 Down up to the mid 2000's, the upload is just as erratic. Customer support seems to be really nice and they say this is just because of the transition and they have run into more issues than they thought they would, although they said they are working on it.
If that is your idea of "good" you really need a better ISP. There should of not been ANY changes to internet,changing company name does not mean product changes to worse. they are just feeding you BS.
Forums » US Cable Support » Charter HSI/CATVAny techs from Janesville, WI? »
« [Speed Issues] 35147 - Chelsea Alabama Packet Loss  


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