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Forums » US Cable Support » Charter HSI/CATV » [HSI] Tech help please...
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[cable] Low Bandwidth »
« Charter decides to stick it to me again  
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Gerdofal

join:2004-04-03
Pasadena, CA
reply to budone
Re: [HSI] Tech help please...

That was my thought at first... but they should have plenty of available bandwidth overall these days... that kind of problem really ought to be a thing of the past.

Gerdofal

join:2004-04-03
Pasadena, CA
... that's why I was thinking this may be an equipment problem... something that is broken or really old that isn't parsing out bandwidth properly.

budone

join:2002-09-07
Traverse City, MI
·Charter Pipeline

reply to Gerdofal
said by Gerdofal See Profile :

That was my thought at first... but they should have plenty of available bandwidth overall these days... that kind of problem really ought to be a thing of the past.
It 'Ought' to be, but it isnt. It is rather common.

Gerdofal

join:2004-04-03
Pasadena, CA
·Charter Pipeline

said by budone See Profile :

It 'Ought' to be, but it isnt. It is rather common.
Well, in that case, my hope is there is some technical problem or old piece of equipment in some box somewhere. Them fixing that might make it operate as it should.

Funny thing is, I was just three blocks away before my move and never had trouble.


CBN Tech
Premium
join:2006-11-10
Louisville, KY
PM me your MAC address if u want and I can maybe take a look for
--
CBN TECH

Gerdofal

join:2004-04-03
Pasadena, CA
Thanks, on its way.

Gerdofal

join:2004-04-03
Pasadena, CA
For those interested, here are my test results:

»/testhistory/982971/5cf78

gryphon_73

join:2008-01-24
New Albany, IN

The first thing you need to make sure you do when you are running these speed tests is to use the charter speed test site..... speeedtest.charter.com, otherwise you will not get the correct results....try that site and then post the findings...also 3rd party software could play a part in this..try running a netstat -a from your command line and count the number of UDP and TCP connections you get in the morning, and then the number at night to see if there are more in the evening.....also, what brand of virus protection are you using??

Gerdofal

join:2004-04-03
Pasadena, CA
·Charter Pipeline

I've used the charter site. Speeds are comparable. I use this site because they log all the results. (and also because Charter used to use such a small test file the results weren't worth while.)

If you like, here are the Charter results (And yes, inbound is actually lower than outbound)

running 10s outbound test (client to server) . . . . . 854.50Kb/s
running 10s inbound test (server to client) . . . . . . 733.54kb/s

All TCP connections are the same, morning and night. There are no UDP connections. Nor is there any network traffic to speak of. Turning the firewall and virus scan off has absolutely no impact on the tests at any time.

Any other ideas?

Gerdofal

useless

join:2006-07-16
Thanks for reading the helper thing and answering the questions.

I have some ideas, please send me the mac address. I can address the comment of budone, who normally has very high quality feedback.
Forums » US Cable Support » Charter HSI/CATV[cable] Low Bandwidth »
« Charter decides to stick it to me again  


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