NewWHBCustomer
@insightbb.com
| So Not happy with webhostingbuzz
I've been pretty loyal to Siteocity.com for hosting... but because WHB has gotten such great reviews I decided to try them out with my site... even though they were twice the price of siteocity.
Since I've been with them (less than a week) My site has been down at least once a day! When I talk to them on live support the only person that ever answers is Vita (who is not that nice) The site normally comes back up within 30 mins or so, but Would not ever recommend them as a hosting company |
|
WHBCTO
join:2006-04-27
UK
| We have escalation channels if you are not satisfied with any aspect of our service, and we do everything in our power to correct anything.
We have support forums, which include our status area, which update you as to anything that is going on.
We also widely publish our management team's email address to get in touch with - management[at]webhostingbuzz.com
So please do get in touch if you are not happy, and we'll do what we can to change this. The vast majority of our 15,000 customers are very happy with the services we provide. |
|
