said by TexasPlus:And what about the fallover, sure does not do a lick of good to anyone if a single point failure in VT's or a suppliers system can take out not only the whole network, but also the customers only backup.
I'm not pleased my service went down too. But in 1.5 years of service, an outage caused by an upstream provider like this is the first for me. Not sure what kind of redundancy a company like L3 provides its customers (VT). Hopefully VT has some kind of recourse against L3 that would include providing some added measures so this does not happen again. L3 cannot be held blameless and should not be able to just get away with this.