TexasPlus
join:2004-06-16
Bedford, TX
 ·Millenicom
 ·ViaTalk
| reply to CyberSultan
Re: Level 3 Issue
However outbound was out also. The CEO said it was related but should have been routed around. Don't these folks ever do a review of their system, or is ViaTalk still just one big Beta test?
Another issue that made this outage seem even worse was the message anyone calling a ViaTalk number got. This was best expressed by: Javaguy216
"While I appreciate that it may have been a L3 problem, certainly there *has* to be a better way to handle it than, "The number you have reached has been disconnected." Let's be honest about that... most of the disconnected number messages I've ever encountered have left me with one thought, namely, "Wonder why they didn't pay their bill?"
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"The world is a book; those who do not travel read but a single page." -St. Augustine |
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sporkme
drop the crantini and move it, sister
Premium,MVM
join:2000-07-01
Morristown, NJ
 ·Optimum Online
| said by TexasPlus  :However outbound was out also. The CEO said it was related but should have been routed around. Don't these folks ever do a review of their system, or is ViaTalk still just one big Beta test? I tried them awhile ago. I wanted them to not suck since I do really like the features they offer over Vonage.
But after trying for a month or so I cancelled. They put their gateways on random half-ass providers that have connectivity that's not well-suited to voip. There doesn't really seem to be much tech/network talent there. It's also quite puzzling that they are owned by a hosting company yet choose to put all their servers outside of their own facilities.
Bizarre. |
|
espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
 ·Embarq
| said by sporkme :They put their gateways on random half-ass providers that have connectivity that's not well-suited to voip. You've stated this a couple different times now. What exactly makes their colo providers inferior? |
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