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Chris 313
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[Help] Napster and Rhapsody problems?


Napster and Rhapsody Error message
Today, I opened both my napster and Rhapsody programs to find errors like this and and in Napster, the error prevents me from playing songs.

How do I fix this?

jmn1207
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join:2000-07-19
Reston, VA

Re: [Help] Napster and Rhapsody problems?

Are you running any type of proxy that you can disable? Try clearing your browser cache, history, and cookies, then resetting security to default settings.

Chris 313
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Re: [Help] Napster and Rhapsody problems?

said by jmn1207 See Profile :

Are you running any type of proxy that you can disable? Try clearing your browser cache, history, and cookies, then resetting security to default settings.
No, no proxy here and we already tried flushing history and all and it still pops up.

Any other ideas?

jmn1207
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Re: [Help] Napster and Rhapsody problems?

Maybe there is an issue with IE's ActiveX plugins? If you select the 'Settings' button in the Tools-Internet Options-General-Temporary Internet files section, choose the "View Objects" button and see if you have anything that might be used by Napster? You should be able to delete all of these objects without any problems. You will get a prompt to reinstall any objects you might need. Perhaps one of these is corrupted?

Chris 313
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Re: [Help] Napster and Rhapsody problems?

said by jmn1207 See Profile :

Maybe there is an issue with IE's ActiveX plugins? If you select the 'Settings' button in the Tools-Internet Options-General-Temporary Internet files section, choose the "View Objects" button and see if you have anything that might be used by Napster? You should be able to delete all of these objects without any problems. You will get a prompt to reinstall any objects you might need. Perhaps one of these is corrupted?
None of them were used by Napster or Rhapsody, but I killed them anyway and still have the error.

Next idea.

norky
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Lithia, FL

1 edit
what happens if you go to ie options and disable script debugging if it's not already disabled? make sure "display a notification about every script error" is unchecked too. also i was wondering, when working, which service do you prefer?

Chris 313
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Re: [Help] Napster and Rhapsody problems?

said by norky See Profile :

what happens if you go to ie options and disable script debugging if it's not already disabled? make sure "display a notification about every script error" is unchecked too. also i was wondering, when working, which service do you prefer?
I've already tried that, several times. The error pops up weather these options are checked or unchecked. A friend of mine thinks it's the options in the registry getting stuck.

Any other ideas?

And oh, when it's working, I prefer Napster. I use the free Comcast Rhapsody too.

norky
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i'm sure you've tried an uninstall/reinstall too

Chris 313
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Re: [Help] Napster and Rhapsody problems?

Definitely. Napster 6 times and Rhapsody 3. Still get the error.

Anything else you can think of? Am I missing anything?

jmn1207
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This is a doozy.

I have seen all types of efforts to attempt to resolve various scripting errors with IE. Perhaps one of these solutions might fix your issue?

»/nsearch?q=ie+···94494856

This one comes up quite a few times:

"Try re-registering the jscript.dll:

Start > Run > regsvr32 jscript.dll > OK"

Chris 313
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Re: [Help] Napster and Rhapsody problems?

said by jmn1207 See Profile :

This is a doozy.

I have seen all types of efforts to attempt to resolve various scripting errors with IE. Perhaps one of these solutions might fix your issue?

»/nsearch?q=ie+···94494856

This one comes up quite a few times:

"Try re-registering the jscript.dll:

Start > Run > regsvr32 jscript.dll > OK"

I tried the solution you posted and it said it was successful, but the error still pops up in both programs. I'll open the link and try some of that.

Any other ideas in the meantime?

jmn1207
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Re: [Help] Napster and Rhapsody problems?

Any chance you are blocking tracking cookies with some utility? It could be a real-time scan from anti-virus software or spyware protection. I would shutdown as many applications as possible and see if the problem goes away. You can then start running these one at a time in an effort to isolate the offending program.

Somebody at the Rhapsody support forum had an issue with F-Secure AV.

Chris 313
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Re: [Help] Napster and Rhapsody problems?

said by jmn1207 See Profile :

Any chance you are blocking tracking cookies with some utility? It could be a real-time scan from anti-virus software or spyware protection. I would shutdown as many applications as possible and see if the problem goes away. You can then start running these one at a time in an effort to isolate the offending program.

Somebody at the Rhapsody support forum had an issue with F-Secure AV.
I thought of that and shut down Kaspersky for a second to check and it wasn't the problem. I've recently updated my AS program and that may be it, but I can't try it just yet.

Will report back after an uninstall.

Chris 313
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I ditched my AS and restarted. Error still pops up.

Next idea?

Chris 313
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said by jmn1207 See Profile :

This is a doozy.

I have seen all types of efforts to attempt to resolve various scripting errors with IE. Perhaps one of these solutions might fix your issue?

»/nsearch?q=ie+···94494856

This one comes up quite a few times:

"Try re-registering the jscript.dll:

Start > Run > regsvr32 jscript.dll > OK"

I've tried all of what was posted here: »Re: [IE] IE 6.0 script errors

No dice.

jmn1207
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Reston, VA
·Verizon FIOS


1 edit

Re: [Help] Napster and Rhapsody problems?

You can try reinstalling the script engine.

Windows Script 5.7 for Windows XP

You'll probably have to reboot after installing.

Edit: Nevermind, I see you already tried that.

Chris 313
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Re: [Help] Napster and Rhapsody problems?

said by jmn1207 See Profile :

You can try reinstalling the script engine.

Windows Script 5.7 for Windows XP

You'll probably have to reboot after installing.

Edit: Nevermind, I see you already tried that.
Indeed I did. It didn't do jack. And to make things even funnier, two more problems have cropped up. MS Update's site doesn't work anymore and any webpages or programs that use drop down menus no longer work.

I can't delete my email at hotmail.com since this whole thing started.

How do I fix THIS?

Anymore ideas? There has to be a fix for all these!

lilhurricane
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Re: [Help] Napster and Rhapsody problems?

((Closing this here Chris))

said by Chris 313 See Profile :

How do I fix THIS?

Anymore ideas? There has to be a fix for all these!
.. answers better suited to your questions might be found in the »Microsoft Help forum
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