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morbo
Complete Your Transaction

join:2002-01-22
00000

using CallVantage for voip? there's your problem...


I have to say that using CallVantage by AT&T instead of one of the numerous other voip options is a big part of your problem. I'd recommend trying another provider....


Dogfather
Premium
join:2007-12-26
Laguna Hills, CA

1 edit

What major VOIP providers aren't doing this? I have a $2.50 9-1-1 fee on my Viatalk bill and since 9-1-1 is required on all accounts, why itemize it if not to then be able to lie in advertising with lower prices? When I had Vonage, they had junk fees. POTS certainly has TONS of junk fees, like Verizon's 'you aren't using enough long distance' fee.

It's becoming an industry standard to lie in advertising about the cost of the service.



morbo
Complete Your Transaction

join:2002-01-22
00000

I'm trying to drop my pots line because of all the fees.

I'm using a pay as you go voip provider. No unfees. e911 is available for 1.50/month if I want it.



Dogfather
Premium
join:2007-12-26
Laguna Hills, CA

Which provider do you have that offers 9-1-1 as an option? It's mandatory with my provider (Viatalk) and I don't need it. With the problems with Viatalk I'm looking to switch.



en102
Canadian, eh?

join:2001-01-26
Valencia, CA

What about Skypeout ? I paid $16/year for unlimited service.
--
Canada = Hollywood North



Dogfather
Premium
join:2007-12-26
Laguna Hills, CA

Thanks. Rather than derail morbos thread, I'll take it to the VOIP forum.



morbo
Complete Your Transaction

join:2002-01-22
00000

reply to Dogfather

said by Dogfather:

Which provider do you have that offers 9-1-1 as an option?
vitelity


dcurrey
Premium
join:2004-06-29
Reviews:
·RoadRunner Cable
·ViaTalk

1 edit

Doesn't that violate the FCC order. All voip lines are supposed to have nomadic 911 standard.

Edit: doesn't mention nomadic 911 but clearly implies e911. Name number and address info must be transmitted.

»www.fcc.gov/cgb/consumerfacts/voip911.html


jayperkins

join:2001-05-19
Brookhaven, MS
Reviews:
·CableOne
·AT&T Southeast

reply to morbo
Broadvoice does this too! The "BYOB $5.95 Month Plan" is over $11.00 with addons like the $2.50 regulatory recovery fee. I switched to Broadvoice from Vonage for the better pricing only to find they are MORE expensive after the thinly disclosed "fees" that are not included in the advertising.


DMS1

join:2005-04-06
Carrollton, TX

reply to Dogfather
I can accept the 911 fees since they are for a service that is now mandated and which wasn't when most VOIP providers defined their pricing models. However, AT&T states: "This fee helps AT&T recover costs associated with providing state-to-state and international long distance service ..." which means that they are charging this new fee to cover the costs of the core service that they exist to provide. This is just a price increase by any other name.



morbo
Complete Your Transaction

join:2002-01-22
00000

reply to dcurrey
name and number are transmitted


xsiddalx

join:2005-03-11
Chicago, IL

reply to DMS1

said by DMS1:

I can accept the 911 fees since they are for a service that is now mandated and which wasn't when most VOIP providers defined their pricing models. However, AT&T states: "This fee helps AT&T recover costs associated with providing state-to-state and international long distance service ..." which means that they are charging this new fee to cover the costs of the core service that they exist to provide. This is just a price increase by any other name.
Amen!

Sounds silly, yet this is the "new ATT".

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