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Forums » AT&T Hikes CallVantage 'Carrier Cost Recovery Fee' » using CallVantage for voip? there's your problem...
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From my Bill: Note bottom paragraph »
« This will only hurt ATT  
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xsiddalx

join:2005-03-11
Chicago, IL
·AT&T Yahoo

reply to DMS1
Re: using CallVantage for voip? there's your problem...

said by DMS1 See Profile :

I can accept the 911 fees since they are for a service that is now mandated and which wasn't when most VOIP providers defined their pricing models. However, AT&T states: "This fee helps AT&T recover costs associated with providing state-to-state and international long distance service ..." which means that they are charging this new fee to cover the costs of the core service that they exist to provide. This is just a price increase by any other name.
Amen!

Sounds silly, yet this is the "new ATT".


morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:
reply to dcurrey
name and number are transmitted

DMS1

join:2005-04-06
Carrollton, TX

reply to Dogfather
I can accept the 911 fees since they are for a service that is now mandated and which wasn't when most VOIP providers defined their pricing models. However, AT&T states: "This fee helps AT&T recover costs associated with providing state-to-state and international long distance service ..." which means that they are charging this new fee to cover the costs of the core service that they exist to provide. This is just a price increase by any other name.

jayperkins

join:2001-05-19
Brookhaven, MS

reply to morbo
Broadvoice does this too! The "BYOB $5.95 Month Plan" is over $11.00 with addons like the $2.50 regulatory recovery fee. I switched to Broadvoice from Vonage for the better pricing only to find they are MORE expensive after the thinly disclosed "fees" that are not included in the advertising.


dcurrey
Premium
join:2004-06-29
·ViaTalk


1 edit
reply to morbo
Doesn't that violate the FCC order. All voip lines are supposed to have nomadic 911 standard.

Edit: doesn't mention nomadic 911 but clearly implies e911. Name number and address info must be transmitted.

»www.fcc.gov/cgb/consumerfacts/voip911.html


morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:
·Charter Pipeline
·AT&T Southwest

reply to Dogfather
said by Dogfather See Profile :

Which provider do you have that offers 9-1-1 as an option?
vitelity


Dogfather
Premium
join:2007-12-26
Laguna Hills, CA
reply to en102
Thanks. Rather than derail morbos thread, I'll take it to the VOIP forum.


en102
Canadian, eh?

join:2001-01-26
Valencia, CA
reply to Dogfather
What about Skypeout ? I paid $16/year for unlimited service.
--
Canada = Hollywood North


Dogfather
Premium
join:2007-12-26
Laguna Hills, CA
reply to morbo
Which provider do you have that offers 9-1-1 as an option? It's mandatory with my provider (Viatalk) and I don't need it. With the problems with Viatalk I'm looking to switch.


morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:
reply to Dogfather
I'm trying to drop my pots line because of all the fees.

I'm using a pay as you go voip provider. No unfees. e911 is available for 1.50/month if I want it.


Dogfather
Premium
join:2007-12-26
Laguna Hills, CA
·Cox HSI
·Verizon FIOS
·Cox VOIP
·ViaTalk
·RoadRunner Cable
·MegaPath
·Verizon west (ex G..
·Time Warner VOIP


1 edit
reply to morbo
What major VOIP providers aren't doing this? I have a $2.50 9-1-1 fee on my Viatalk bill and since 9-1-1 is required on all accounts, why itemize it if not to then be able to lie in advertising with lower prices? When I had Vonage, they had junk fees. POTS certainly has TONS of junk fees, like Verizon's 'you aren't using enough long distance' fee.

It's becoming an industry standard to lie in advertising about the cost of the service.


morbo
Complete Your Transaction

join:2002-01-22
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clubs:

I have to say that using CallVantage by AT&T instead of one of the numerous other voip options is a big part of your problem. I'd recommend trying another provider....
Forums » AT&T Hikes CallVantage 'Carrier Cost Recovery Fee'From my Bill: Note bottom paragraph »
« This will only hurt ATT  


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