reply to quatrix
said by quatrix:They are probably not lying but there is still dishonesty. It's a hidden fee hike that some industries are allowed to get away with and consumer need to start voting with their wallets by walking away from such deception. Companies are taking their cost of doing business and rolling them into official sounding charges used to pad profit or negate teaser rates.
The note says "Due to increases in national regulatory fees, taxes, and related to delivering telecommunication services...". Are you saying they're flat-out lying and there were no increases in national regulatory fees?
You finance a car for 20 months at $500 per month (example used for simple math).
Based on this, it is assumed that you will pay the bank $10,000 over the course of the loan.
Suddenly you get a monthly charge for "Legal Document Transfer Fee" which is used to "defray the cost of delivering required legal documents through the postal system."
In other words, they are charging you for mailing you the monthly statement.
A few months later, that fee is hiked $2 due to "an increase in costs associated with transfer of legal documents"
Basically there was a hike in the cost of postage.
I am a proponent of "bottom line pricing" where the price you see include all fees, taxes, and charges associated with a sale. Years ago I dropped Speakeasy DSL because their "regulatory complaince fees" totaled 9% of the already high price. I've been with LBDSL for 3 years now and love their bottom line price. No surprises when the bill comes.