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Chris J

@tedata.net

reply to Chris J

Re: kernelfaultcheck - urgent please help

i brought up the event viewer and two items caught my attention

1- error source: system error category 102

Error code ------, parameter1 -------, parameter2 --------, parameter3 -------, parameter4 --------.

2- information source: save dump caategory:none

The computer has rebooted from a bugcheck. The bugcheck was: ---- (------, -------, ------, --------). A dump was saved in: C:\WINDOWS\Minidump\Mini011508-01.dmp.

and nothing is flagged in the hardware list and i did kasper scan on the critical areas (system memory, windows folder and system32 folder ) that came clean

what would u advise to do?

thanks


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said by Chris J :

... what would u advise to do?
thanks
Try attaching a copy of your minidump file to a new post here (Preview/Attach). Then, perhaps someone will come along to analyze what's in it.
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reply to Chris J
None of the (edited?) information you posted will help me to provide any more than simple generic advice.

1. Run extended memory diagnostics from your bios if your PC has that capability, or from the PC vendor's diagnostic disk. Otherwise do a Google or Yahoo! search for memory diagnostics you can download.

2. If no memory problems are found, try doing a refresh O/S install and install the latest updates.

3. If there are no recent event log entries for your HDD or controller, it is less likely to be an HDD problem, but sometimes HDD failures don't show up in the event logs. Run the HDD diagnostics provided by your PC vendor, or download them from the HDD manufacturer's web site, and run an extended test.

What you are describing looks more like a hardware failure or O/S corruption than a malware attack.
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