TemporalFlux
Premium
join:2003-08-07
Ont, Canada
 ·Rogers Hi-Speed
 ·TekSavvy Solutions..
1 edit | RESOLVED Forced to indirectly pay Rogers services for a yr.
I started a post a while ago about this "Free" Internet and cable deal from Rogers that comes with my new house. Well after digging I have found out that it is not free. Actually we have paid for it well in advance! Our builder made a deal with rogers where by if they installed their infrastructure that they would pay them for a year of internet and cable service for each house. So basically what has happened is my builder paid rogers and they built it into the price of the house and advertise it as being free.
Does anyone know if there is anything that I can do here? I am being forced to pay for these services even if I don't take them. I find this very shady and I feel deceived. I would like to get out of this with a refund but I am not sure where to start....
Thanks in advance...
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mordin
42 inches of 1080p
Premium
join:2005-05-28
Moncton, NB
| Re: Forced to indirectly pay for Rogers services for a year.
I'm confused as to who did what? Did Rogers install the infrastructure or the builder? Is the builder doing a whole subdivision or just your house? How is hooking up a house for cable service any different then hooking up phone lines, electricity or water & sewage? Don't know about you being able to get a refund since you agreed to a price for the 'house'.
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TemporalFlux
Premium
join:2003-08-07
Ont, Canada
·Rogers Hi-Speed
·TekSavvy Solutions..
| Rogers ran the lines onto the street but the subdivision is old. It has been there for about 25 years. The houses that are in my future backyard are 10 years old. In order to compensate Rogers the builder has signed everyone on the street up for a year to a $150/month package. I don't see any difference in Rogers running lines or Bell running lines. The difference here is I am not forced to use Bell for my phone by having the builder pay my phone bill for me in advance with all the bells and whistles.
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If you need a compiler to compile a compiler then where did the first compiler come from? |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | I think you need to call the ministry of gov't services in ontario on that one. It's definitely shady practice, but it's happening all over the place. Ask the people in fci subdivisions. |
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CanerisErik
Caneris
Premium,VIP
join:2007-10-03
Toronto, ON
| said by sbrook  :I think you need to call the ministry of gov't services in ontario on that one. It's definitely shady practice, but it's happening all over the place. Ask the people in fci subdivisions. Yup. While you're at it, look into a builder called Aspen Ridge. Look into who it's owned by. Then look into who FCI was owned by before the Rogers acquisition. |
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TemporalFlux
Premium
join:2003-08-07
Ont, Canada
·Rogers Hi-Speed
·TekSavvy Solutions..
| OK here is the deal. I got to the builders vice-president some how.... Each house that they sell has a percentage of the money go into a marking budget. The builder is using this budget to pay Rogers for the package at a discounted rate. So he said that yes I am paying for it however I would have paid for an AD somewhere if the money was not used on the Rogers package. I guess I can't complain about that assuming it's true but in the end I'll never find out for sure. It's a good answer anyway.
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If you need a compiler to compile a compiler then where did the first compiler come from? |
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mordin
42 inches of 1080p
Premium
join:2005-05-28
Moncton, NB
| Good to hear. I think since it's free/paid for you should try it out. It gives you plenty of time to see what it has to offer and compare it to what you are using. In the end if you don't want it just remember to give 30 days notice when canceling. 
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howi
join:2005-07-27
Mississauga, ON
2 edits | mordin,
I hope that the developers / builders in your neighbourhood will never sleep w/ Rogers or any service provider, so this kind of "exclusive", "preferred" or "pre-arranged" service packages would never be forced upon any new homer owners.
It's been like that for years. FCI Broadband (now acquired by Rogers), TELUS does it. You or anyone can calmly say why on Earth people - or at least the lawyers who take care of the paperworks - wouldn't pay attention to such fine prints? You know, it doesn't make any different for most home owners: You move to a place because you love the place and neighbourhood. Seriously, I really wanna know how many would change their minds because this subdivision is Rogers' "exclusive" or that builder has "them", the home buyers, "pre-paid" for year to Rogers?
When the services deliver, it's great value. Just that some people don't like leaving w/o options, and like "if you don't ask, it means you're ok w/ it!"
Regarding cancelling in this case, I also wonder if there'll be any "penalty" at all. |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | Penalty? Maybe not. 30 days notice, absolutely. |
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MikeG
Premium
join:2004-10-02
Hamilton, ON
·Mountain Cable
| reply to TemporalFlux
Re: RESOLVED Forced to indirectly pay Rogers services for a yr.
In some new housing subdivisions around here Mountain Cable is doing this as well, free internet/cable/phone for a year, but Bell is also available according to the signs and papers.
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Forced2
| reply to TemporalFlux
Could have been worse... »digg.com/odd_stuff/NY_Man_Sues_H···tal_Exam That's actually a new service Rogers plans to roll out shortly. |
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howi
join:2005-07-27
Mississauga, ON | Forced2,
LOL I've read it this morning. But, right! Uncle Ted wanna to eliminate "another possibility" perhaps our "bottoms" are the problems! |
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BarneyR
@rogers.com
| reply to TemporalFlux
I guess I see this differently...
You say, the builder made a deal with the Devil, and it is the Devils fault.
I say the builder is the dishonest one if he hid that info...and you should be pointing both barrels at him.
And how is this different than the builder making a deal with a gas company, who has you locked in paying off a bigger furnace than required, or water heater, or even those expensive appliances? They always say that stuff is "free" also.
It is buyer beware out there...and if you ask the builder to remove it..say take off $1.5K, and he won't...I know I'd be having second thoughts about the entire build quality. |
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CanerisErik
Caneris
Premium,VIP
join:2007-10-03
Toronto, ON
| said by BarneyR :
I guess I see this differently...
You say, the builder made a deal with the Devil, and it is the Devils fault.
I say the builder is the dishonest one if he hid that info...and you should be pointing both barrels at him.
And how is this different than the builder making a deal with a gas company, who has you locked in paying off a bigger furnace than required, or water heater, or even those expensive appliances? They always say that stuff is "free" also.
It is buyer beware out there...and if you ask the builder to remove it..say take off $1.5K, and he won't...I know I'd be having second thoughts about the entire build quality.
Hmm...I'll repeat this again just so it's clear to everyone: the builder (Aspen Ridge) *is* the telco (FCI, now Rogers) in this case, which makes it different.
They didn't "make a deal with the devil". They simply let their boys onto the site instead of Bell. |
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BarneyR
@rogers.com
| reply to TemporalFlux
But Bell would still be in the joint-use trench up to house and terminated at the side-of-hose. Leaving the owner free to choose, just like every other site.
I can't see Rogers buying builders to make this happen...but I can see some over-eager VP thinking this is a great opportunity when he saw the builder in the FCI package. I doubt Rogers will keep the builder around for long. |
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CanerisErik
Caneris
Premium,VIP
join:2007-10-03
Toronto, ON
2 edits | said by BarneyR :
But Bell would still be in the joint-use trench up to house and terminated at the side-of-hose. Leaving the owner free to choose, just like every other site.
No. That's the whole point. There is no Bell infrastructure anywhere near houses in question, though I've heard of some sites where what you're describing is correct. No cabling, no JWIs, no DSLAMs, nothing. It's all built and owned by FCI.
said by BarneyR :
I can't see Rogers buying builders to make this happen...but I can see some over-eager VP thinking this is a great opportunity when he saw the builder in the FCI package. I doubt Rogers will keep the builder around for long.
Rogers didn't buy builders. Rogers bought FCI, a telco. Rogers previously owned about 20% of FCI. The remainder was owned by the same people who owned Aspen Ridge, the builder. The builder didn't let Bell into the site during construction. The builder let FCI into the site instead.
Hope this clarifies things... |
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