JohnInSJ
Premium
join:2003-09-22
San Jose, CA
 ·SONIC.NET
| reply to JohnInSJ
Re: Kicking AT&T - how to get your line repaird?
Update - yes, my sync has been good since late yesterday, when the line dried up...
Yes, the AT&T Truck showed up this morning, but in a stroke of great luck, it was a guy with Gray Hair (tm) - ie, someone who knew what they were doing. He knew I was fiber to the RT, knew that it could be a bad card at the RT, knew that twisting wires really wasn't gonna do it...
He's been working on it for an hour so far.
I'm very hopeful (posting via mobile phone)
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My place : »www.schettino.us |
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DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs: | Glad to hear it!
-Dane |
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JohnInSJ
Premium
join:2003-09-22
San Jose, CA
·SONIC.NET
| Well, good news (hopefully)
He confirmed an intermittent short on the pair somewhere between the pole at my house and the RT. So we're now off to wire repair, today or tomorrow, to try and find the short and fix it.
He was still reading the short today even though my sync has been good after things dried up - we both are hoping it will still be there when the wire guys finally arrive - kinda hoping for some rain now 
Oh, and yay me, he reads the short even with the house unplugged, so they actually do have to fix it, they can't blame my house wiring - been there, done that.
So, still not fixed, but AT&T at least is still trying to get me fixed.
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My place : »www.schettino.us |
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nccycle
I Scream Loudly
Premium
join:2003-01-09
Oakland, CA | I you thought about watering down the phone lines from your house to the RT so the wire repair are sure to find a problem  |
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JohnInSJ
Premium
join:2003-09-22
San Jose, CA | Yeah... my wife suggested that as well  I may have to if they can't find it, but I'm gonna need some extra hose |
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wa2ibm
Premium
join:2000-10-10
San Jose, CA
| reply to JohnInSJ
Hopefully you've had the wire cable guys from AT&T out and they've fixed your line by now. I had a similar problem here in San Jose. The initial repair guy came out to the house within a couple hours of my trouble report, only to determine that the problem was in their cabling and he had to turn it over to the cable department. Because of the backlog from the recent storms, it took them an additional 5 days to get out to fix the line.
The guy spent a couple of hours fixing the line and even removed a bridge tap along the way between me and the RT. |
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JohnInSJ
Premium
join:2003-09-22
San Jose, CA
·SONIC.NET
| said by wa2ibm  :Hopefully you've had the wire cable guys from AT&T out and they've fixed your line by now. Yep, yay! Finally.
Two visits from the wire guys (seems like none of the various parts of AT&T believe each other - everyone verifies it's *not* the 12' of wire between the pole and the house on their first visit) and things are back to normal. Even with the wind and rain, so it appears to be really really fixed.
Oh, I was having nightmares. |
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