gdewhurst
join:2004-04-09
Cambridge, ON
| 3 web inconsistent with everything!
I've just been reading some of the posts about 3 web. Seems the common thing is 3web doesn't offer tech support, consistent service and consistent billing practices.
I have had many service issues - connection up and down service 10 - 20 times per day - spent over 14 hours on my cell phone waiting in line! Finally complained to billing! only way to get tech support. Got 2 months free.
Dry DSL - no additional charge as of yet - had for 12 months
Speed dropped from 3.8/890 to 2.4 and 420 about 9 months ago
Loses connection for no reason on a regular basis.
Other parties in area on 3web have slower connections
Keep having yahoo DNS errors that are not real but due to no bandwidth! - Sites aren't down just no bandwidth.
Moving shortly and changing to another ISP - will pay more but need consistent service!
I suggest to all who have problems with them to "Dispute" a payment! You get someone quickly.  |
