dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
14733
share rss forum feed


88615298
Premium
join:2004-07-28
West Tenness

So Charter is going to go to metered service huh?

In an atrcile about TW metered trial

"Eventually, we will go usage-based," predicted Marwan Fawaz, CTO of Charter Communications Inc., last month at the CableNEXT conference in Santa Clara. "

»www.lightreading.com/document.as···site=cdn


jeffro

join:2007-04-20
Bay City, MI
They better not. I'll jump ship. I'll go back to DSL. They need to leave it alone. Messing with this will only make people leave.

SyNiSt3r

join:2007-04-26
Morristown, TN
reply to 88615298
The real question is can they afford to go metered.
They suck, Everyone knows they suck and who is going to put up with suckie service that has a cap.
I guess time will tell but this crap has to stop.
Raising rates, Capped services. Enough is enough.
Its time for them to stop nickle and diming us to death and start working on the issues they have.

Phugg

join:2004-09-30
Riverbank, CA
Or just sell out to Comcast , So I can get my free service back.


jeffro

join:2007-04-20
Bay City, MI
reply to 88615298
If they sold out to comcast I could get my NBA League Pass and NFL Network. Sounds good.

markopoleo

join:2003-04-02
Bonne Terre, MO
reply to SyNiSt3r
said by SyNiSt3r:

The real question is can they afford to go metered.
They suck IMO, I think they suck and who is going to put up with suckie service that has a cap.
I guess time will tell but this crap has to stop.
Raising rates, Capped services. Enough is enough.
Its time for them to stop nickle and diming ME to death and start working on the issues they have.
I fixed it for you. Since you don't represent everyone.


useMYbandW

@charter.com
reply to 88615298
Electricity, water, cell phones, ect ..all usage based services. Are you really that surprised that MSO's are moving to this ...it was only a matter of time. All ISP's will move to this model eventually. Be it DSL or Cable. It's all about profit margins.

Lazlow

join:2006-08-07
Saint Louis, MO
reply to Phugg
I do not see the FCC allowing any of the major player to buy Charter. Charter may be ate up by a bunch of smaller players( like Avenue Broadband) or split up in general. We do not need any of the major companies to get any larger. The fewer the number of large players the more likely that they will unofficially band together and just decide to do stuff. If the top 5 HSI players all switched to metered service at once, what choice would the consumer have?

SyNiSt3r

join:2007-04-26
Morristown, TN
reply to 88615298
I dont represent everyone but there is a solid reason why that charter has finished last in service and customer support for years on end.
If your service works, Great, good for you but when you have the number of people that has issues with charter its hard to argue my points. Youre one of a few that might stand up and say charter is doing a good job.

penske1

join:2002-10-19
Mohegan Lake, NY
Reviews:
·Verizon FiOS
reply to jeffro
said by jeffro:

If they sold out to comcast I could get my NBA League Pass and NFL Network. Sounds good.
Amen! I'm hating life without NBA League Pass! I requested it and they said it wasn't profitable enough for them. Wow. Way to raise the bar and take care of your customers. I hate that Charter is the only option where I am right now. It bugs me to no end that I actually give a company like this my hard earned money. They consistently disappoint me.

watts3000

join:2002-01-21

1 edit
reply to SyNiSt3r
I agree with you Charter has problems a coworker justed dumped them to go to naked DSL offered by ATT. I guess I'm tired of the BullS*** myself the raising of rates and the garbage customer service. If I could go to ATT right now I would the only problem is I'm in a low speed area so I can't get ATT's higher speeds. I've often thought about putting in a squid proxy for caching on our home lan and dropping charter and dealing with regualar DSL 1.5 Mbps/256 Kbps.


88615298
Premium
join:2004-07-28
West Tenness
reply to useMYbandW
said by useMYbandW :

Electricity, water, cell phones, ect ..all usage based services. Are you really that surprised that MSO's are moving to this ...it was only a matter of time. All ISP's will move to this model eventually. Be it DSL or Cable. It's all about profit margins.
Really when TW first talk about cap I wasn't against it as I saw their point about a few people using up most of the bandwidth. But TW is talking about 5GB - 40GB caps and that's a joke. I'm sure Charter would be all for that. Don't go telling me you're going to offer 16 Mbps then say you're going to have caps and then do something stupid like TW and make it 40 or 50 GB and still charge at least $70. If Charter wants to have a cap and have it at like 300 GB then fine.

Lazlow

join:2006-08-07
Saint Louis, MO
reply to useMYbandW
usemybandw

But cell phones are going away from the metered format. When cell phones first came out you got charged for every minute. Now most plans have free nights and weekends. The hours for the free nights have been becoming (slowly) lower (earlier in the day) and at least one of the major carriers now offers free incoming calls. In addition to that the prices on cell phone plans have also been dropping. Five(?) years ago I paid roughly $40 for 400 anytime minutes and free nights (after 9pm). Now I pay roughly $40 for 1000 anytime minutes, free weekends, and my free nights start at 7pm.

As far as electricity and water, they are very mature technology. Both are also very tightly regulated by local public utility commissions (PUCs). A rate hike for them almost always requires a public review and is often rejected or reduced.

Lazlow

join:2006-08-07
Saint Louis, MO

1 edit
reply to 88615298
If they actually do this, they are going to almost have to have the cap tied to the speed. Something like 200GB for 5meg(lowest tier), 400GB for 10meg, and unlimited for 16meg(or whatever the highest tier is currently) would be acceptable. Unfortunately it looks like they are talking more like 5GB,20GB, and 40GB (all caps per month).

Edit: Another thing that could eliminate a lot of this problem is if they did not watch or keep track of the traffic between say 11pm and 7am. For the vast majority of users the system does not need to be "snappy" during those hours, so bandwidth hogs would essentially not effect the system for those hours.


88615298
Premium
join:2004-07-28
West Tenness
said by Lazlow:

If they actually do this, they are going to almost have to have the cap tied to the speed. Something like 200GB for 5meg(lowest tier), 400GB for 10meg, and unlimited for 16meg(or whatever the highest tier is currently) would be acceptable. Unfortunately it looks like they are talking more like 5GB,20GB, and 40GB (all caps per month).

Edit: Another thing that could eliminate a lot of this problem is if they did not watch or keep track of the traffic between say 11pm and 7am. For the vast majority of users the system does not need to be "snappy" during those hours, so bandwidth hogs would essentially not effect the system for those hours.
So are you saying is if Charter had a 40 GB cap, but only have useage between 7 AM and 10:59 PM count towards that cap? Kind of like cell phone where between 9 PM and 6 AM you get unlimited minutes?


readabook

@charter.com
reply to SyNiSt3r
said by SyNiSt3r:

I dont represent everyone but there is a solid reason why that charter has finished last in service and customer support for years on end.
If your service works, Great, good for you but when you have the number of people that has issues with charter its hard to argue my points. Youre one of a few that might stand up and say charter is doing a good job.
The same 100 or so people who are upset with Charter hang out here all the time. The other millions of customers are happily surfing the web. You give too much credit to DSLR polls and consumer reports findings. Charter was named MSO of the year recently ...explain that.


88615298
Premium
join:2004-07-28
West Tenness
said by readabook :

said by SyNiSt3r:

I dont represent everyone but there is a solid reason why that charter has finished last in service and customer support for years on end.
If your service works, Great, good for you but when you have the number of people that has issues with charter its hard to argue my points. Youre one of a few that might stand up and say charter is doing a good job.
The same 100 or so people who are upset with Charter hang out here all the time. The other millions of customers are happily surfing the web. You give too much credit to DSLR polls and consumer reports findings. Charter was named MSO of the year recently ...explain that.
You tell him to ignore polls and reports saying Charter is bad but one organization says Charter is good so of course believe that one. if that organization said Charter was the worst you'd be saying to ignore that one too.


readabook

@charter.com
It's all about the source of the survey.


Gaffe
Cable n. 1 A legal means of theft.

join:2003-09-25
Alexander City, AL

2 edits
What about the source of anonymous charter employees posting in this thread?

I'm glad that I'm moving this year, and have the choice of moving to an area with competition.


houkouonchi

join:2002-07-22
Ontario, CA
Reviews:
·Verizon FiOS
reply to 88615298
I don't think it will happen anytime soon but I honestly thing people @ charter are too incompetent to implement this. I wouldn't really care though since its not like I am paying anything to charter anymore anyway.
--
Chugging along on 3x 6016/768k DSL Extreme DSL lines and one 3008/512 ATT DSL DIrect line for a combined total of just over 18 meg download and 2350 up. yay!


munboy

@charter.com
You know their incompetence suddenly goes away (or increases, depending on how you see it) when they see an opportunity to make more money.

SyNiSt3r

join:2007-04-26
Morristown, TN
reply to 88615298
readbook,
Youre right. It is about the source of the survey. Its just that you can find more sources to say charter sucks than you can to say they are good. Make no mistake, Charter lacks in customer care, Service and are behind in a number of other things such as bandwidth. In our county we are only offered charter. The city is offered another service. You wouldnt believe the number that dumped service the first chance they could get something else. Charter is trying to improve but as long as they keep techs that wont keep appointments, show up only a month late, youre not going to win many people over.

Lazlow

join:2006-08-07
Saint Louis, MO
reply to 88615298
BF69

I still do not like the 40GB part but yes, in concept sorta like the cell phone thing.


Mumbly Joe

@charter.com
reply to 88615298
I think charter is still trying to rebound from gobbling up a lot of over valued, over rated systems, poor and illegal executive decisions in the late 90's. There's not a lot you can do when you're 19 billion in debt. But going to metered service? Not until "the other guys" do it. BTW did anyone actually read Consumer Reports? How can you publish a national article comparing non competing services? This isn't toothpaste or toasters. Of course verizon was number one in Video - What do they have like a 1000 customers who have only been with the service a year? Of course they're thrilled. If you started any business in a sector where existing customers felt they were trapped you have success. But even the lowest rating scored in that survey was listed (at the very bottom) as 60-65 = fairly well satisfied. Yeah there's room for improvement, but I can't call that negative. That indicates that overall the telecom industry is doing a pretty good job of serving their customers.


toolboy

@charter.com
reply to 88615298

You tell him to ignore polls and reports saying Charter is bad but one organization says Charter is good so of course believe that one. if that organization said Charter was the worst you'd be saying to ignore that one too.
No, I do belive what he is saying , is when people are happy, they usually dont say anything, but you same 50 or so keyboard jockeys, when you are on here are always whining.

markopoleo

join:2003-04-02
Bonne Terre, MO
reply to Gaffe
said by Gaffe:

What about the source of anonymous charter employees posting in this thread?
Yeah that really is a convincing argument..lol


greatL0gic

@charter.com
said by markopoleo:

said by Gaffe:

What about the source of anonymous charter employees posting in this thread?
Yeah that really is a convincing argument..lol
Oh so anonymous automatically equals employee (now that's logic)..lol lame. I'm no employee, but I think I pay Charter to use their network. If they say I need to keep it under 400GB in a month ..ok, fine with me. No sleep lost here. Some of you guys are, no offense ..overgrown babies.


mmainprize

join:2001-12-06
Houghton Lake, MI
Reviews:
·Charter
reply to useMYbandW
said by useMYbandW :

Electricity, water, cell phones, ect ..all usage based services. Are you really that surprised that MSO's are moving to this ...it was only a matter of time. All ISP's will move to this model eventually. Be it DSL or Cable. It's all about profit margins.
Then why not for cable TV. I would like to only pay for what i use in stead of a package price.

I will tell you this is all screwed up, just as thing like IPTV and networked DVR's Sling modem and the many other to come are all being shutdown by worries of copyright, DRM and other issues.

If a low cap dose come i will just drop HSI and get dialup for e-mail and research. All the value that the internet has will be lost and it will be a blow to moving forward. I will then drop cable TV and get netflicks and an antenna on my roof. When more like me do this either it will cahnge back or they will lose money from customers dropping services.

It is a joke they want to charge a monthly rental fee for just about anything these days.


byebyebirdee

@charter.com
said by mmainprize:

I will then drop cable TV and get netflicks and an antenna on my roof.
An antenna won't work very much longer.
»www.pratttribune.com/articles/20···s/02.txt


koma3504
Advocate
Premium
join:2004-06-22
North Richland Hills, TX
reply to SyNiSt3r
said by SyNiSt3r:

Enough is enough.
Its time for them to stop nickle and diming us to death and start working on the issues they have.
Yea like this issue

Signature: ICMP PING CyberKit 2.2 Windows
Earliest Such Alert: 01-09-2008 12:40:41
Latest Such Alert: 01-16-2008 06:39:00

Sources Triggering This Attack Signature
Source IP FQDN # Alerts (sig) # Alerts (total) # Dsts (sig) # Dsts (total)
71.10.84.144 71-10-84-144.dhcp.roch.mn.charter.com 34 53 1 1
71.12.17.68 71-12-17-068.dhcp.spbg.sc.charter.com 21 21 1 1
71.12.132.50 71-12-132-50.dhcp.mtgm.al.charter.com 13 16 1 1
71.12.17.229 71-12-17-229.dhcp.spbg.sc.charter.com 11 18 1 1
71.9.11.243 71-9-11-243.dhcp.rvsd.ca.charter.com 11 11 1 1
71.13.225.178 71-13-225-178.dhcp.trcy.mi.charter.com 9 18 1 1
71.12.22.207 71-12-22-207.dhcp.spbg.sc.charter.com 9 9 1 1
71.9.0.198 71-9-0-198.dhcp.ccmn.ca.charter.com 7 7 1 1
71.9.90.188 71-9-90-188.dhcp.rvsd.ca.charter.com 5 5 1 1
71.12.17.205 71-12-17-205.dhcp.spbg.sc.charter.com 5 5 1 1
71.9.88.9 71-9-88-9.static.rvsd.ca.charter.com 5 5 1 1
71.12.17.218 71-12-17-218.dhcp.spbg.sc.charter.com 4 4 1 1
71.12.102.128 71-12-102-128.dhcp.mtgm.al.charter.com 4 4 1 1
71.12.21.86 71-12-21-086.dhcp.spbg.sc.charter.com 3 3 1 1
71.9.38.166 71-9-38-166.dhcp.wsco.ca.charter.com 2 2 1 1
71.10.160.158 71-10-160-158.dhcp.stls.mo.charter.com 2 2 1 1
71.12.16.99 71-12-16-099.dhcp.spbg.sc.charter.com 2 2 1 1
71.8.115.196 71-8-115-196.dhcp.ftwo.tx.charter.com 2 2 1 1
71.12.20.203 71-12-20-203.dhcp.spbg.sc.charter.com 1 2 1 1
71.85.134.105 71-85-134-105.dhcp.spbg.sc.charter.com 1 2 1 1
71.12.17.71 71-12-17-071.dhcp.spbg.sc.charter.com 1 2 1 1
71.12.101.212 71-12-101-212.dhcp.mtgm.al.charter.com 1 1 1 1
71.12.19.89 71-12-19-089.dhcp.spbg.sc.charter.com 1 1 1 1
71.12.19.17 71-12-19-017.dhcp.spbg.sc.charter.com 1 1 1 1
71.11.223.231 71-11-223-231.dhcp.ftwo.tx.charter.com 1 1 1 1
71.14.143.2 71.14.143.2 1 1 1 1
71.12.21.168 71-12-21-168.dhcp.spbg.sc.charter.com 1 1 1 1
71.9.9.110 71-9-9-110.dhcp.rvsd.ca.charter.com 1 1 1 1
71.12.19.220 71-12-19-220.dhcp.spbg.sc.charter.com 1 1 1 1
--
† Koma †
If YOu Don't Think It's Possable!! It's Acually A Reality!!The best way to predict the future is to invent it. Alan Kay!!
Ya Don't Know The signal Till Ya Ride It!!
Voice Break's There's Trouble!!!!