liarliar
@charter.com
| reply to MrMike
Re: So Charter is going to go to metered service huh?
said by MrMike  :Granted, it isn't "proof" and I am not saying it is anything more than a coincidence. Ironic though. Then why are you here saying it is proof? Sorry, I fail to see any irony. You look to have a classic speed issue. Start a new thread and get some help. You're not being capped (as much as BF69 would love to hope you were). |
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MrMike
Premium
join:2008-02-02
clubs: | reply to BF69
Wow, how very astute of you to notice. I think I have been saying that all along. And thank you for your helpful advice. I will be sure to notify you of any other issues I may be having due to your insight and integrity on issues. |
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MrMike
Premium
join:2008-02-02
clubs:
| reply to BF69
I apoligize for being rude.
It also could be a problem with the beta flash plugin used to perform the bandwidth test reflected by the dlsreports site. I have tried other flashed and java based tests and get the same results. It is difficult to track those results due to the lack of historical reporting.
I am not supporting my rant at all by saying, whether I am being throttled back or inaccurately termed 'capped', what would be the difference.
I assume Charter is having a difficult time with its ageing infastructure here in the north. Not to mention the above ground installation of said equipment.
Compounding the problem is customers using peer to peer networking creating chaos on an already burdened system.
Would this tend to create and environment leading to the enforcement of a policy of throttling everybody deemed a violator Charter's bandwidth policy? Yes, its a stretch, but possible. Yes, by saying it does not make it true.
So I say again, I apoligize for offending you. |
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tsteele93
join:2006-09-16
Greenville, SC
| reply to Lazlow
said by Lazlow :I do not see the FCC allowing any of the major player to buy Charter. Do you base this on the fine job the FCC has done keeping radio stations from being consolidated into only a couple of large companies?  |
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Lazlow
join:2006-08-07
Saint Louis, MO
| teteele
No, I base that on the current head of the FCC having a hard on for cable and that he is pushing limiting Comcast's(?) market share from getting any larger. If any of the major players would buy Charter that would put their market share at about or above the same level as Comcast. |
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Charterrep2
join:2008-02-06
| reply to houkouonchi
as a charter employee we are NOT going to a metered service, the only updates that charter is making is to make and keep updated the digital network for feb/09 -- there is no way that charter would be able to go metered because we just built the digital network in michigan and it costed charter 1.2 million for that one state, and besides think about it, whats the point you would always have to wait for a tech because if we went to the metered svc we can no longer sent signals to your boxes so better the way it is............ and ok i know that charter has bad customer service but people nothing is different with any other cable company.... we have our ups and downs and so dont they, all you have to do is call for a promo, not that hard like charter has phone and hsi for 14.99/ month for 12 months and at the end of the 12 months you go back into it , 5meg for 14.99 you would be stupid not to do it, the only thing is that you have to disco your hsi on one call the call back and ask for the 14.99 5 meg promo, because you can;t already have the hsi on your acct, see not all charter reps are assholes and don;t know what they are doing mabe sometime you need to be nice to get what you want-------------------------------- your not going to get anything from anyone by yelling and swearing nothing but attitude back so be nice and get what you really want for the price you want. --------------------------------------- |
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BF69
join:2004-07-28
Camden, TN
| said by Charterrep2 :as a charter employee we are NOT going to a metered service, So are you calling your boss a liar or an idiot?
"Eventually, we will go usage-based," predicted Marwan Fawaz, CTO of Charter Communications Inc., last month at the CableNEXT conference in Santa Clara. |
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MrMike
Premium
join:2008-02-02
clubs:
| reply to Charterrep2
Yeah, Charter is a good cable company. I also agree they all have there ups and downs especially so when routing through sometimes unreliable services.
I do recall when I went back to Charter after using Direct TV and Dish network, the tech said to me, 'if the cables come loose you would get an FAA rep from Grayling at your doorstep due to the leakage of signal.' I just gave him a blank stare, but that was about 5 years ago. I'll bet he doesn't work for Charter anymore.
Since the installation, we went with the HSI, Charter phone and the cable tv service. The phone was the worst, but has gotten better. It still drops calls once in a while, but rarely unlike when it was first installed.
The cable tv goes blocky (if that makes sense to you) every once in a while. But it is localized to one channel, could be more as I do not scan them all.
The HSI has major issues. Could be the weather which as been weird lately (sunny, snow, rain, back to snow... etc.). I did notice that my duplex changes once in a while though and I'm not sure why. I don't change my nic duplex to half duplex. Figure that one out. Wish Charter's speed test would be more like »speedtest.umflint.edu/ in Flint or even »nitro.ucsc.edu/ in California. They give more info to help diagnose possible local network problems as well as the speedtest. Yeah, I rant about my HSI, who doesn't from time to time. I'm like most, I want more, faster and for less $.
Funny thing that you mentioned that call to Charter reps. My wife called and was majorly outraged with the rep who responded, 'When my promo runs out, I just pay the higher price.' He, she stated, was very adamant and rude saying there were no promo deals we could get. She ended that call with him and called back connecting with a different rep who offered us our current promo deal. Don't know what his problem was and don't really care. Just thought it was a bad way to represent the company's interests.
Anyway, all in all, I am satisfied with all the services we receive from Charter. By far better than the cable company that was here before Charter purchased it. |
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dez_nutz
join:2007-02-21
Arab, AL
 ·otelco
 ·Dish Network
·Charter Pipeline
 ·Vonage
| reply to BF69
said by BF69 :said by Charterrep2 :as a charter employee we are NOT going to a metered service, So are you calling your boss a liar or an idiot? "Eventually, we will go usage-based," predicted Marwan Fawaz, CTO of Charter Communications Inc., last month at the CableNEXT conference in Santa Clara. Maybe he was just talking smack to impress his cable buddies... |
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houkouonchi
join:2002-07-22
Corona, CA
clubs:
 ·AT&T U-Verse
 ·DSL EXTREME
·OCN
·Pacific Bell - SBC
·Charter Pipeline
| reply to MrMike
If you are talking about charters speed test here:
»speedtest.chartermi.net/
Then it is the same as nitro.ucsc.edu and speedtest.umflint.edu except that they edited the code so it doesn't give the more details info.
I actually run one myself here:
»ndt.dhspeedtest.com/
--
Chugging along on 3x 6016/768k DSL Extreme DSL lines and one 3008/512 ATT DSL DIrect line for a combined total of just over 18 meg download and 2350 up. yay! |
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MrMike
Premium
join:2008-02-02
clubs: | Yes, speedtest.chartermi.net was the site I was referring to. Sorry I was a bit vague on that.
Thanks for the info as well. |
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novalueinLOUISV
@jillyred.net
| reply to BF69
said by BF69 :said by Charterrep2 :as a charter employee we are NOT going to a metered service, So are you calling your boss a liar or an idiot? "Eventually, we will go usage-based," predicted Marwan Fawaz, CTO of Charter Communications Inc., last month at the CableNEXT conference in Santa Clara. BF69, please understand that the people in Louisville know nothing, and don't report to the CTO. They add nothing. |
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MakeMyDay
@insightbb.com
| reply to BF69
Re: So Charter is going to go to metered service huh?
He is both. But he is not the problem. The problem is the helplessness and apathy of Charter's customers and employees. Both are held hostage in a sense and cannot get out. Pathetic, indeed.
Charter's leaders, from the top down, are there to lie, and they do it well. But you know what they say - you can fool some of the people some of the time, but.....
And the ones that are not fooled are afraid to speak up, cannot speak up, and will no speak up, except the rare few you see here and there. And to those rare few - I thank you. Because Charter's blatant lack of ethics and integrity will continue unless more do. |
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MrMike
Premium
join:2008-02-02
clubs: | reply to MakeMyDay
Re: So Charter is going to go to metered service huh?
I agree. It is a viscous circle.
Wish charter would upgrade their phone support to include a poll possibly after a call stating something like, was your rep courteous and maybe was your issue resolved. |
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dez_nutz
join:2007-02-21
Arab, AL
·otelco
·Dish Network
·Charter Pipeline
·Vonage
| said by MrMike :I agree. It is a viscous circle. Wish charter would upgrade their phone support to include a poll possibly after a call stating something like, was your rep courteous and maybe was your issue resolved. That's just asking for trouble... I don't see how those could be accurate, no matter what the problem is, how long it takes to fix it, it will always be negative until it is fixed. I think instead of the poll directly after a support call maybe mail a letter once the problem is resolved so they aren't getting rants all the time. Give the person who just had the problem a day or so get over being mad his service wasn't working. |
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skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA
Host:
Charter HSI/CATV
Earthlink DSL
Embarq
ISP b2b etc
Cisco
| reply to BF69
A reminder again, this topic is not about Charter employees, but about the prospect of Charter going to metered service. Let's please stay on topic.
--
The foundations of character are built not by lecture, but by bricks of good example, laid day by day. |
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BF69
join:2004-07-28
Camden, TN
| said by skj :A reminder again, this topic is not about Charter employees, but about the prospect of Charter going to metered service. Let's please stay on topic. Sure, but when a supposed Charter employee comes here and makes statements and uses his employment at Charter as his basis for his opinion and his boss at the highest level says the opposite, I think it's appropriate to ask why there is that difference.
So I'll stop talking about Charter employees as long as Charter employees are not allowed to post supposed "insider" facts without any proof. Especially when they can be disproved by statements in the media by Charter execs. Fair enough? |
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skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA
Host:
Charter HSI/CATV
Earthlink DSL
Embarq
ISP b2b etc
Cisco
| While my post was posted as a direct reply to your orginal post, it was not specifically directed at you. It was meant to be a reminder for everyone to stick to the orginal topic. Thanks.
--
The foundations of character are built not by lecture, but by bricks of good example, laid day by day. |
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