 pokesphIt Is Almost FastPremium join:2001-06-25 Sacramento, CA kudos:1 | reply to RadioDoc
Re: cost of doing nothing is higher said by RadioDoc:One big problem is that, to use an overworked phrase, the low-hanging telephone fruit is close to being picked and growth there will inevitably slow. Roberts promised the moon so many times to so many people that it's getting tough to find cost-effective ways to distract investors. Some of them have seen behind the curtain and don't like the view. And it's not just Comcast...the cable industry as a whole has fluffed themselves way beyond reasonable expectation. Now the markets are starting to adjust to the reality. DOCSIS 3.0 is going to take some serious investment to implement. Now is not the time to be dissing those who provide the money. well as a subscriber, I don't want the moon. I just want a service that works, is not excessively overpriced.
Current rates are just way too much, customer service is all but non-existent, the service quality leaves a lot to be desired ..
It all comes down to Comcast's lack of expanding their inferstructure to keep up with both the demand and it's offerings. It will only get worse.
If a new CEO can 'fix' this, then I say fire the old one and bring in fresh blood. |