Cheese
Premium
join:2003-10-26
Naples, FL
clubs: | reply to supergirl
Re: Roberts isn't going anywhere
They were supposed to show up this morning between 7 am and Noon to install a new modem and now they are an hour over that time. No call, no nothing and almost an hour on the phone now to find out where the **** they are.... |
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crippy
Premium
join:2005-05-17
some place | welcome aboard on the comcast ship .. hopefully u will share a titanical experience like all  |
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hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA
| reply to Cheese
said by Cheese  :They were supposed to show up this morning between 7 am and Noon to install a new modem and now they are an hour over that time. No call, no nothing and almost an hour on the phone now to find out where the **** they are.... And they call themselves a "communication" company 
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Man created God in his image : intolerant, sexist, homophobic and violent. |
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Cheese
Premium
join:2003-10-26
Naples, FL
clubs: | reply to Cheese
So now I have sat on the phone for over an hour and have talked to 1 person who didn't even try to help and just said "let me put you through to dispatch" and now 20-30 min later still no one.....
Sigh..... |
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hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA | I bet you'll get the excuse that "you weren't scheduled for an install today".
That's what Charter did when i worked for them.
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Man created God in his image : intolerant, sexist, homophobic and violent. |
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Cheese
Premium
join:2003-10-26
Naples, FL
clubs:
| said by hopeflicker :I bet you'll get the excuse that "you weren't scheduled for an install today". That's what Charter did when i worked for them. Sure hope not as the phone said I was scheduled for today when I first called  |
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S_engineer
join:2007-05-16
Chicago, IL
 ·Comcast
| You mean you thought they'd actually show up when scheduled?
I think the Chicago Cubs have a better chance at winning the world series than for Comcrap to show on time, the first time!
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Let's pluck 'im and see if he's ripe!"
- Larry (MEN IN BLACK, 1934) |
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Cheese
Premium
join:2003-10-26
Naples, FL
clubs:
| said by S_engineer :You mean you thought they'd actually show up when scheduled? I think the Chicago Cubs have a better chance at winning the world series than for Comcrap to show on time, the first time! Considering the last time they were out on time, yes, I did. |
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Sly
Premium
join:2004-02-20
Johnson City, TN
clubs:
 ·Packet8
·Callcentric
·Comcast Formerly ..
| reply to Cheese
said by Cheese :They were supposed to show up this morning between 7 am and Noon to install a new modem and now they are an hour over that time. No call, no nothing and almost an hour on the phone now to find out where the **** they are.... I have had Comcast installed in 3 locations in the past and EVERY time they did the same thing to me. They did it to my mom and dad and every friend who I have recommended Comcrap to. THEY NEVER SHOW UP ON TIME AND NEVER CALL TO INFORM ANYBODY. A friend of mine had to take a day off from work so that they could be there for Comcast (who never showed up)... then they took another day off after the Comcast rep apologized and promised it wouldn't happen again. It happened again... no show and another missed day at work. Another hypocritical apology and a promise to take $10 off the bill for the trouble...
They are the most incompetent company I have ever dealt with. When they DID show up, they installed the cable modem after installing 3 signal splitters first. Naturally the signal level was too low for the modem to synch and so the internet would not work. Not only did they use too many splitters and hook the modem up at the END of the chain (instead of the beginning) they also hooked it up to the -7db side of the splitter rather than the lower loss -3.5db side. Total and perfect incompetence. Constantly raising rates... poorly designed website. Abysmal email system that incorrectly reports 0 messages no matter how many you have. Slow loading (on their home page that espouses "high" speed intenet. The list goes on. Now this... "We haven't made any money in years but stop your complaining, investors. Just give us your money and shut up".  |
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TraumaJunkie
Premium
join:2004-03-05
Knoxville, TN
| reply to Cheese
said by Cheese :They were supposed to show up this morning between 7 am and Noon to install a new modem and now they are an hour over that time. No call, no nothing and almost an hour on the phone now to find out where the **** they are.... I find it hilarious that someone always is waiting "right this moment" every time a Comcast story is posted. I smell bovive excrement in this jokers posting. |
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Cheese
Premium
join:2003-10-26
Naples, FL
clubs:
1 edit | said by TraumaJunkie :said by Cheese :They were supposed to show up this morning between 7 am and Noon to install a new modem and now they are an hour over that time. No call, no nothing and almost an hour on the phone now to find out where the **** they are.... I find it hilarious that someone always is waiting "right this moment" every time a Comcast story is posted. I smell bovive excrement in this jokers posting. ROFL! Ok Ordered 8mg last Tuesday and because I had the CDV modem they said it wouldn't handle 8m speeds, so they needed to bring another modem and hook it up. I personally don't care if you believe it or not  |
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