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« [HSDPA] AT&T Dataconnect w/Wifi  
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AMD Phreak
Premium
join:2003-12-14


3 edits
reply to Truitt
Re: [Fixed] Help with my new WISP

Your equipment is Motorola canopy operating in the 900MHz band. It looks like they are maybe using M2 yagi antennas. I'd guess the antennas are 5 feet in length, maybe 13dBi of gain although its hard to tell. I do see that the connector where the radio is connected to the antenna itself is not sealed up which will possibly allow water to enter the connection, shorting the connection out and interrupting service until the connector dries out. Even if the connector dries out after being wet the coax is usually filled up with water thus destroying it anyway. I'm not one to judge but thats shotty workmanship, not sealing the cable up.

The device on the end of the cable that jumps the cable into the router is the power injector for the outdoor radio. The canopy system is powered from 24VDC supplies (the black box with the green light that is labeled "Motorola" that plugs into the wall outlet). The side that has the open RJ45 jack is for the connection to the outside. If you have to move things around be sure you arent plugging PC's or routers into the jack (if it becomes unplugged) as it will send 24VDC into your NIC. Only plug the flat black cord into devices.

The canopy system is best troubleshot by your WISP. There are so many variables that the subscribers (customers) that have no experience with the system cannot possibly repair it.

In looking at your ping plots (which is very hard to really look at in detail) I see high times far off of your ISP's network and on their carriers network (Sprint). This may be due to a router on the Sprint network putting ICMP traffic through the router on a lower priority, or a busy router.

If you are seeing poor throughputs it can be one of the following:

AP is overloaded (too many customers on the AP)

The point-to-point link that feeds the site where the AP is, is overloaded (too much traffic coming to/leaving the site).

The core of the network is overloaded

Their connection to the internet is saturated and far oversubscribed beyond what it should be.

--
"No job is so important, and no service is so urgent that we cannot take the time to do it safely."
-- AT&T
--Safety One Tower Rescue Certified
--LLigetfa:"Wimax is like teenage sex. Everyone talks about doing it."
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