| Who says it doesn't roll downhill? So let's see...Verizon is pulling all landline operations out of northern New England, freeing up cash flow...guess that's where they're getting the money to sue Cox. Must be nice to be losing on the customer service side and on the total numbers of customer side in Rhode Island and STILL be able to afford to sue the people you're losing to. I guess if you can't win by providing basic customer service then try to win by confusing the average person in a jury with technobabble...not like they're not struggling enough as it is, let's seem like a bully to the rest of the industry, not just to the average customer. Seems like a winning plan to me...do what you can to annoy the people who could potentially assist you when (Yes When, not If) you're at the point where you're going to need help to survive. Another good point that was brought up...Cox USES the technology, they don't OWN the technology, why are they getting sued? If you want to make any impact sue the ones who provide the technology...oh wait, they provide it to Verizon too, guess at least one person at Verizon is smart enough not to shoot themselves in the foot that fast. |
