Chris 313
Come get some
Premium
join:2004-07-18
Houma, LA
clubs:
 ·Comcast
·Comcast
·Charter Pipeline
 ·Comcast Digital Vo..
·AT&T CallVantage
| Should've already been there...
"safeguards are being put in place to help prevent this type of issue from happening again."
Any safeguards to prevent data loss like this should've already been in place.
But then who uses the company email for really important stuff? I wouldn't. I use web only. Haven't used Outlook in years. Haven't lost an email yet and have backups of my really important messages. |
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JoelC707
join:2002-07-09
Tucson, AZ
clubs:
| Yes the safeguards should have already been there. In fact I'm willing to bet they were and they are either just too lazy to retrieve the tapes or they will cite something like "the backups were too old" or "we couldn't read the tapes"  .
I partially disagree with your comment about not using Outlook and using web based email only. Do you think this would have been any different had you use Charter's web email vs Outlook? This could have easily happened to Yahoo or Google as well (if they were stupid enough to not have backups in place anyway. At least if you use Outlook and have it set to automatically retrieve email you would have a copy of the email on your computer already. Sure you might have missed some email that hadn't gotten downloaded yet but once it is on your computer who cares what happens to Charter's email servers. They could have lost all your email but because you used Outlook (or any other program like Eudora for example) it now resides on your computer not theirs.
Since you use web based email only, how do you make a backup of your important email? The only way I would consider something backed up from a webmail system is if I had a copy on my computer or on a removable disk. If you just move it to a "safe" folder on your webmail server it is still susceptible to problems like this. But regardless, I only use my Comcast email for things that I don't care if I lose like newsletters and such. For important things I have my own domain and run my own Exchange server so it is entirely under my control. Granted most people don't have the know how or need to run their own email server but at the very least having your own domain (or an account with someone other than your ISP) is wise so that if nothing else you can take your email address with you if you change ISP's. |
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Chair
join:2002-04-08
San Francisco, CA
clubs:
 ·DSL EXTREME
| reply to Chris 313
lol, did you read the original post? Outlook would have PREVENTED most of the important data to be lost...
The data that was lost was on their servers, not yours. If you used outlook, data loss would only be on the emails during the last update, which for me is 5 minutes. |
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fiberguy
My views are my own.
Premium
join:2005-05-20
| reply to Chris 313
If you use web-only email, you stand a much greater risk of losing email over having a pop and local copy of your own. Loose your email box, you still have your local mail store.. just one more line of defense of lost email. I've got the same PST store running since 1998 and haven't lost a piece of email since. However, I stand more risk of losing web based email due to the fact that I have zero control over what they do with my data. |
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KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
·AT&T Yahoo
·AT&T DSL Service
·Cox HSI
·AT&T Southwest
| reply to Chris 313
said by Chris 313  :"safeguards are being put in place to help prevent this type of issue from happening again." Read: We fired the guy who pressed delete. |
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Tzale
Proud Libertarian Conservative
Premium
join:2004-01-06
Sweden
 ·Verizon FIOS
·Optimum Online
| reply to Chris 313
Re: Should've already been there...
said by Chris 313 :"safeguards are being put in place to help prevent this type of issue from happening again." Any safeguards to prevent data loss like this should've already been in place. But then who uses the company email for really important stuff? I wouldn't. I use web only. Haven't used Outlook in years. Haven't lost an email yet and have backups of my really important messages. Exactly.
ISP mail = shit.
--
Neoconservatives (G.W.B) are not real conservatives. A conservative believes in defending the Constitution. First they ignore you, then they laugh at you, then they fight you, then you win. - RON PAUL 2008 »www.usconstitution.net/const.html
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Cheese
Premium
join:2003-10-26
Naples, FL
clubs:
| reply to Chair
said by Chair :lol, did you read the original post? Outlook would have PREVENTED most of the important data to be lost... The data that was lost was on their servers, not yours. If you used outlook, data loss would only be on the emails during the last update, which for me is 5 minutes. No, it wouldn't have, not if the user hadn't opened up OUTLOOK to download those emails. If they hadn't they are out of luck. |
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BIGHUSKER
join:2002-01-20
Minneapolis, MN
| Uhm, did you even read what you replied to? The guy the only loss would have been on e-mails since the last update/download, which is exactly what you're referring to.
This is a primary reason why I don't use webmail. Everything is download to Thunderbird and backed up accordingly. My client is also set to check for e-mail every minute and my PC is generally on 24x7. |
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