| Are you kidding me? How can a company call itself reputable and not have a backup system? The routine maintenance monster? Don't try and inject humour into this, its not funny, what Charter did was very bad. It just adds to the long list of frustrations me and my family and friends have had with this stupid company and to call the list of 14000 people affected a small number. What???? Why are we letting them get away with rude customer service and just shrugging our shoulders? Its unfortunate, in my community they have us by the balls, they are the only high speed company available. DSL just doesnt cut it.  |
