JoelC707
join:2002-07-09
Tucson, AZ
clubs:
| reply to Chris 313
Re: Should've already been there...
Yes the safeguards should have already been there. In fact I'm willing to bet they were and they are either just too lazy to retrieve the tapes or they will cite something like "the backups were too old" or "we couldn't read the tapes"  .
I partially disagree with your comment about not using Outlook and using web based email only. Do you think this would have been any different had you use Charter's web email vs Outlook? This could have easily happened to Yahoo or Google as well (if they were stupid enough to not have backups in place anyway. At least if you use Outlook and have it set to automatically retrieve email you would have a copy of the email on your computer already. Sure you might have missed some email that hadn't gotten downloaded yet but once it is on your computer who cares what happens to Charter's email servers. They could have lost all your email but because you used Outlook (or any other program like Eudora for example) it now resides on your computer not theirs.
Since you use web based email only, how do you make a backup of your important email? The only way I would consider something backed up from a webmail system is if I had a copy on my computer or on a removable disk. If you just move it to a "safe" folder on your webmail server it is still susceptible to problems like this. But regardless, I only use my Comcast email for things that I don't care if I lose like newsletters and such. For important things I have my own domain and run my own Exchange server so it is entirely under my control. Granted most people don't have the know how or need to run their own email server but at the very least having your own domain (or an account with someone other than your ISP) is wise so that if nothing else you can take your email address with you if you change ISP's. |
