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<title>Re: Rogers Usage in Rogers</title>
<link>http://www.dslreports.com/forum/r19861575</link>
<description></description>
<language>en</language>
<pubDate>Fri, 27 Nov 2009 06:32:15 EDT</pubDate>
<lastBuildDate>Fri, 27 Nov 2009 06:32:15 EDT</lastBuildDate>

<item>
<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20365589</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : again, in the terms of service ... it's only got to be posted on their website which is our duty to be informed of!<br><br>I hate it ... but it's all there enough to make it a pain to go after them legally.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20365589</guid>
<pubDate>Mon, 21 Apr 2008 21:45:13 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20365417</link>
<description><![CDATA[<A HREF="/useremail/u/1545973"><b>Robrr</b></A> : That is true sbrook but yet they seem to generally fail to communicate with you the fact that they changed the ToS. I mean I would expect a copy of the updated ToS contract to be mailed to me when they change it.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20365417</guid>
<pubDate>Mon, 21 Apr 2008 21:14:17 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20364319</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : Read the terms of service that you also agreed to, I think you'll find it also said they could change what they liked in the ToS when they liked and your continued usage of the service was equivalent to signing it.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20364319</guid>
<pubDate>Mon, 21 Apr 2008 17:35:40 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20364276</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Does anybody still have a copy of the contract with Rogers during 2002-2003?<br><br>I remembered talking to a Rogers Rep in a mall around Nov 2002 and was told their plan was unlimited. At that time, Bell offered a limited data usage plan. This was one reason I chose Rogers and signed the contract.<br><br>Unfortunately, mine was thrown out in garbage during the move from apartment to house in early 2003.<br><br>If we could get out the old contract, then, Rogers should not deny our access to unlimited.<br><br>I heard CBC program "SPARK" that a user signed unlimited plan with Bell in the west. Then, Bell sent him/her a letter recently saying something about "excessive use". Bell VP on the CBC said he's going to check out details and solve the issue.<br><br>This might be a legal battle as well for Rogers and Bell to breach the contract we signed up before.<br><br>tks]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20364276</guid>
<pubDate>Mon, 21 Apr 2008 17:27:27 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20357542</link>
<description><![CDATA[<A HREF="/useremail/u/1545973"><b>Robrr</b></A> : They do already, thats what they do on their cell phone data plans  :hmm:<br><br>1 mb on your cell is seriously $50 if you dont have a data plan]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20357542</guid>
<pubDate>Sun, 20 Apr 2008 03:49:52 EDT</pubDate>
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<item>
<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20356370</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : I'm wondering if somebody use Belkin N1 Vision Wireless Router (F5D8232-4) has Interactive Status Display shows your network's broadband speed, computer bandwidth usage which is useful for monitoring your usage. Just wondering if it works.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20356370</guid>
<pubDate>Sat, 19 Apr 2008 20:58:52 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20316342</link>
<description><![CDATA[<A HREF="/useremail/u/762253"><b>voyager6868</b></A> : Honestly, Rogers can do basically whatever they want since Internet is unregulated in Canada.<br><br>If I were them, I would be replacing every 2nd webpage loaded with an ad. I'd also drop the usage caps to 1 byte and charge $100/byte for overage with no per-month limit.<br><br>By the time all the customers cancelled, they'd have made so much money, they wouldn't care. They'd own 10% of the real-estate in Canada due to all the bankruptcies and they'd have made billions from ads.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20316342</guid>
<pubDate>Fri, 11 Apr 2008 00:19:07 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20316048</link>
<description><![CDATA[<A HREF="/useremail/u/659803"><b>jam_bongo</b></A> : when they say month do they mean callendar month or billing period?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20316048</guid>
<pubDate>Thu, 10 Apr 2008 23:09:16 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20313509</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : I too am with Rogers and have experience this flagrant false reporting of usage, my limit is supposed to be 60GB/month however in the first few days of the month I received a notice suggesting that 75% of my limit has been reached. <br><br>There is no way I have utilized that much now or ever, yet they continue to refuse actual proof of internet usage by just giving me a base percentage number, no allocation of usage like a mobile phone where it would have been justified. <br><br>What recourse is there because if this persists I believe it would be time to go to a third party. Rogers believes that this it is acting in its best interest on being vague but it clearly is against consumer protection policies.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20313509</guid>
<pubDate>Thu, 10 Apr 2008 15:20:57 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20289731</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : wow this thread is a lot more constructive then the other thread on this forum.  <br><br>Think you have something there paul.  they need to be monitored for sure.<br><br>The end result is good for rogers and you, in that rogers gets to see major flaws in its accounting of its network usage per user, per node.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20289731</guid>
<pubDate>Sat, 05 Apr 2008 22:19:32 EDT</pubDate>
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<item>
<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20288515</link>
<description><![CDATA[<A HREF="/useremail/u/1543107"><b>midfingr</b></A> : Thanks Paul. That's a good idea. The second link appears to be a 404, however I did find what I think is the appropriate link. &raquo;<A HREF="http://www.ic.gc.ca/epic/site/mc-mc.nsf/en/h_lm02112e.html" >www.ic.gc.ca/epic/site/mc-mc.nsf&middot;&middot;&middot;12e.html</A><br>There you can find a PDF file in which you can download, print, and fill in. Please let me know if this is the correct information.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20288515</guid>
<pubDate>Sat, 05 Apr 2008 17:08:04 EDT</pubDate>
</item>

<item>
<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20288488</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : That's worth pursuing.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20288488</guid>
<pubDate>Sat, 05 Apr 2008 17:01:30 EDT</pubDate>
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<item>
<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20288442</link>
<description><![CDATA[<A HREF="/useremail/u/1543122"><b>palayman</b></A> : I have the same issue, their records and mine are different by an order of magnitude.  Maybe it is possible to get this addressed using the Weights and Measures Act (&raquo;<A HREF="http://laws.justice.gc.ca/en/showdoc/cs/W-6///en?page=1" >laws.justice.gc.ca/en/showdoc/cs&middot;&middot;&middot;n?page=1</A>). It seems that anything that is measured or metered can fall under the act and anything used to measure or meter has to be approved for use in Canada and regularly be inspected for calibration.  I doubt Rogers has thought of this. Consumers need some way to validate the way Rogers measures usage and this just might be the angle. There is a complaint form here (&raquo;<A HREF="http://strategis.ic.gc.ca/epic/site/mc-mc.nsf/en/h_lm02112e.html" >strategis.ic.gc.ca/epic/site/mc-&middot;&middot;&middot;12e.html</A>).<br><br>Paul<br><br><div class="bquote"><small>said by  midfingr <A HREF="/useremail/u/1543107"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>I've received a letter from Rogers as well. My service is Extreme /w 95 GB cap. I think someone has misplaced a decimal. According to Rogers, I used 160 GB of data in November 2007. I think it was more like 16 GB. Maybe they can't tell the difference between 'giga-bytes' and 'giga-bits'? I do believe they are using this as a scare tactic to justify yet another cash grab from customers. I think this is not only wrong, but illegal; especially the javascript injection code.</div>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20288442</guid>
<pubDate>Sat, 05 Apr 2008 16:50:25 EDT</pubDate>
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<item>
<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20288436</link>
<description><![CDATA[<A HREF="/useremail/u/1543107"><b>midfingr</b></A> : Hello sbrook<br>Thank you for the quick reply. Yes, I kind of figured it would be something like that. As I realize that many people have probably taken this course as well, but no harm in mentioning.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20288436</guid>
<pubDate>Sat, 05 Apr 2008 16:49:43 EDT</pubDate>
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<item>
<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20288402</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : Good luck.  So many things fail to get action under that act, it may as well not exist.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20288402</guid>
<pubDate>Sat, 05 Apr 2008 16:40:13 EDT</pubDate>
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<item>
<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20288394</link>
<description><![CDATA[<A HREF="/useremail/u/1543107"><b>midfingr</b></A> : I've received a letter from Rogers as well. My service is Extreme /w 95 GB cap. I think someone has misplaced a decimal. According to Rogers, I used 160 GB of data in November 2007. I think it was more like 16 GB. Maybe they can't tell the difference between 'giga-bytes' and 'giga-bits'? I do believe they are using this as a scare tactic to justify yet another cash grab from customers. I think this is not only wrong, but illegal; especially the javascript injection code.<br><br>According to the Consumer Protection Act of 2002, these practices fall under section 15:<br> <blockquote><small>quote:</small><hr>Unconscionable representation<br><br>It is an unfair practice to make an unconscionable representation. 2002, c. 30, Sched. A, s. 15 (1).<br><br>Same<br><br>(2)  Without limiting the generality of what may be taken into account in determining whether a representation is unconscionable, there may be taken into account that the person making the representation or the person&#8217;s employer or principal knows or ought to know,<br><br>(a) that the consumer is not reasonably able to protect his or her interests because of disability, ignorance, illiteracy, inability to understand the language of an agreement or similar factors;<br><br>(b) that the price grossly exceeds the price at which similar goods or services are readily available to like consumers;<br><br>(c) that the consumer is unable to receive a substantial benefit from the subject-matter of the representation;<br><br>(d) that there is no reasonable probability of payment of the obligation in full by the consumer;<br><br>(e) that the consumer transaction is excessively one-sided in favour of someone other than the consumer;<br><br>(f) that the terms of the consumer transaction are so adverse to the consumer as to be inequitable;<br><br>(g) that a statement of opinion is misleading and the consumer is likely to rely on it to his or her detriment; or<br><br>(h) that the consumer is being subjected to undue pressure to enter into a consumer transaction. 2002, c. 30, Sched. A, s. 15 (2).<hr></blockquote>a couple of points Rogers appears to be in violation of:<br>- that the consumer transaction is excessively one-sided in favour of someone other than the consumer<br>- that the consumer is being subjected to undue pressure to enter into a consumer transaction<br>Ref: &raquo;<A HREF="http://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_02c30_e.htm" >www.e-laws.gov.on.ca/html/statut&middot;&middot;&middot;30_e.htm</A><br><br>If anyone would like to interpret differently, please let me know. I'm not here to make false claims, and would appreciate any feedback.<br><br>Another course of action, which as worked for me in the past, is the Better Business Bureau. You can file a formal complaint online to them concerning Rogers. They will contact you by e-mail (if appropriate) and with your consent, Rogers as well. Having information available is also a good idea, such as contact numbers and/or e-mail addresses, letters received, and any other statistics you can supply. See &raquo;<A HREF="http://welcome.bbb.org/" >welcome.bbb.org/</A> Fill in your postal code and go from there.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20288394</guid>
<pubDate>Sat, 05 Apr 2008 16:38:18 EDT</pubDate>
</item>

<item>
<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20284545</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : No, you are NOT buying a pipe service.  Most customers would never afford a pipe service.  Residential internet services must by design therefore be oversold.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20284545</guid>
<pubDate>Fri, 04 Apr 2008 20:04:31 EDT</pubDate>
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<item>
<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20284220</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Again, my understanding is that we're buying the pipe, the speed of getting the content, or, I should say from our house to their CO or 7xxx switch. From there beyond, no body has control about speed due to the contents site, route ,etc. That's why they, like Rogers, provide a local web to test your speed.<br><br>For this local loop, they should guarantee what b/w they get money for. If not, then, they should not over sell it. They have technical problem, they have to invest in money to improve it. They should not dream of getting your money and  hoping you're not using their service at all.<br><br>We're not paying to get their data. Even you may say, there's wireless internet on cell phone is charged by the quota of data usage, it doesn't mean it's correct thing to do.<br><br>Flat fee is flat fee! How can you ask your customer, whether normal Joe or technical savvy to monitor their usage. Are they going to cut off their line in the middle of billing cycle if they do run over quota and be afraid of paying extra$$. This defeats the purpose of flat fee. Why don't you start charging customer by minutes, like those 3rd world contries.<br><br>New technology is on the horizon of inviting people to use IP telepresence with home members, remote office, tele office. New IP video/televison service is on the horizon as well. How would you help with adoption of this? Are you going to cut and destroy all this service because you can not handle this traffic? Then we go some one who can.<br><br>The main point is people should be encouraged to converge all their service on internet via IP and Service provider should invest to improve their infrastructure, not disturb people's peaceful life from time to time when they get an idea from leaving washroom.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20284220</guid>
<pubDate>Fri, 04 Apr 2008 19:01:46 EDT</pubDate>
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<item>
<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20282445</link>
<description><![CDATA[<A HREF="/useremail/u/1484521"><b>TMB333</b></A> : I'm wondering if you are Phil Hartling as you state that these are your personal answers.<br><br>If you're not Phil Hartling then EVERY answer you gave is only speculation and interpretation from documentation you may have either read or 'heard' about and cannot be considered fact.<br><br>I myself have been trying to keep up with the whole 'Over Usage' fiasco that Rogers is trying to ram down our throats, and it's like every time I look at their site there's something different or changed about what they said in previous months.<br><br>With years of experience with dealing with Rogers I have come to the conclusion that ANYTHING Rogers posts on their websites and in documentation mailed to us is subject to be changed spur of the moment, and the ONLY TRUE FACT is that number posted in the 'Balance Owed' column on my monthly bill. (Even then, with enough effort and complaining about their shoddy monitoring tools, and confusing tiered services, one can get that number changed as well.)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20282445</guid>
<pubDate>Fri, 04 Apr 2008 13:32:22 EDT</pubDate>
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<item>
<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20276758</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : My personal answers for you.<br><br>1. Rogers has had limits on its internet tiers for months now. They are charging for over usage over those limits.  This is the "change"<br><br>2. Yes they are going to charge you for going over 95gig or 60gig in aformentioned tiers express and extreme.  Since you've stated you used 15gigs this will not affect you.<br><br>3.Rogers rounds down the internet usage to the nearest gig. Nothing else is deducted.<br><br>4. The mail out your refering to takes time to prepare, mailing out such things to many people. Thus why its back dated.  The fact the web site is up to date on your usage is in fact what the mail out is about in the first place.<br><br>5. Rogers prefers you use whatever you want, just know they will charge you per gig if you go over it, btw you've said yourself you haven't gone over it. Rogers is actually suggesting you drop down a tier and save some money.<br><br>6. indeed, but giving you 3 months to adjust to it was.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20276758</guid>
<pubDate>Thu, 03 Apr 2008 14:12:24 EDT</pubDate>
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<item>
<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20276201</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : I got letter from Rogers VP claiming I was over usage for Jan/Dec over 6 years period.<br><br>this is a letter to that VP seeking anwers.<br><br>Response to Phil Hartling (VP, Consumer Services at Rogers)<br><br>Please forward this email to him.<br><br>HI Phil,<br>I just received your letter stating that I surpassed my quota 95G in Dec and Jan.<br><br>I have difficulty in finding out answers to the following questions I have and I need it from you.<br><br>Just a brief introduction about myself. I have been working in the networking industry for about 18 years knowing bits and bytes about networking stuff. So, please talk to me with basic stuff.<br><br>I have been Rogers' internet customer with Express/Extreme service since Nov. 2002. I have in total downloaded some video files no more than 10, which is about 15G. This doesn't include some software OS distribution, etc.<br><br>Question<br>1. I understand in service contract you have some quota limit, but it seems to me being used for your statistical purpose. We are assuming we get a flat rate for the internet pipe with certain speed limit, we are NOT buying data service from YOU.<br>   So, this PIPE service should be similiar to Bell/Telus PSTN unlimited flat fee for PSTN usage. You should not cap on the data quota being passed through.<br><br>2. If we're going to be charged by Extra bytes being used over that quota, we should be credited by the unused quota or that unused portion should be accumulated for future usage calculation.<br><br>3. Do you deduct some hacking, spoofing,etc, internet traffic to my port? do you deduct the traffic generated by your Management tools, monitoring tools?<br><br>4. It's April now and your mail is talking about Nov, Dec, Jan. what about Feb, Mar? it's availabe already on your web? what's your intention?<br><br>5. Do you prefer everybody use full 95G each month? or, Do you prefer people use whatever they need at time, with some burst? it will average out in the long time.<br><br>6. Giving us a load of monitoring our usage quota is not a friendly task.<br><br>Please help provide anwsers. <br><br>As soon as I find another provider without such ridiculous condition on their customers, I will switch to them right away from you Rogers.<br><br>Looking forward to you early reply.<br>Peng Li<br><br>PS, like you guys mentioned here in the forum, the data they have even is not acurate and you're charged by so many Gs even with your modem off line. Very ridiculous!!!!<br><br> ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20276201</guid>
<pubDate>Thu, 03 Apr 2008 12:32:46 EDT</pubDate>
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<item>
<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20258326</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : Here's the new "official word" so, it's all changing.<br><br>&raquo;<A HREF="/forum/r20228035-">Re: Bandwidth Alllocation</A>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20258326</guid>
<pubDate>Mon, 31 Mar 2008 14:22:13 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20258309</link>
<description><![CDATA[<A HREF="/useremail/u/1303470"><b>elec999</b></A> : I just received a warning letter today. Saying due to your usage in the last month, blahahha, you may be charged $1.50 per gb upto $25. I am on extreme. They said may charge me for over usage for the past three months.<br>Thanks]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20258309</guid>
<pubDate>Mon, 31 Mar 2008 14:18:52 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20018618</link>
<description><![CDATA[<A HREF="/useremail/u/851790"><b>a_large_rock</b></A> : Right now Rogers only charge you for going over your bandwidth limit if you are on Extreme Plus...  Its expected that Rogers will start charging all users in the next few months. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20018618</guid>
<pubDate>Mon, 18 Feb 2008 16:30:55 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20018416</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : sbrook said:<br>"at the moment you only need to worry if you're on Extreme Plus."<br><br>Does this mean if you're not on Extreme Plus, they do not charge you for going over the bandwidth limit? Or am I misunderstanding?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20018416</guid>
<pubDate>Mon, 18 Feb 2008 16:02:28 EDT</pubDate>
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<item>
<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20017375</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : No, it won't.  ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20017375</guid>
<pubDate>Mon, 18 Feb 2008 13:21:43 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20017178</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Saw my neighbor (A) got a temporary line setup by the Rogers tech from his neighbouring house(B) to his. So I guess the two are sharing the Internet. Does it mean house B will be getting more BW usage.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20017178</guid>
<pubDate>Mon, 18 Feb 2008 12:53:28 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20010657</link>
<description><![CDATA[<A HREF="/useremail/u/1529878"><b>Sears</b></A> : Interesting. Well, as I said earlier at first it was reporting 65 gigs as of this afternoon.<br><br>As of right now, that has changed to 6.5 gigs, which is still too high, but much closer.<br><br>However, on the "Current Usage Summary" it still displays 65 gigs.<br><br> :uhh:<div class="borderless"><TABLE WIDTH=95% align=center border=0 CELLPADDING=4"><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#FFFFFF nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/20010657?c=1276248&ret=L2ZvcnVtL3IxOTg2MTU3NS54bWw%3D"><IMG class="apic" BORDER=0 TITLE="12229 bytes" WIDTH=600 HEIGHT=400 SRC="/r0/download/1276248.thumb600~19a82cb2ca46cef5ae42b4ab04936a39/rogers1.png/thumb.jpg" ALT="Click for full size"></A></TD></TR><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#FFFFFF nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/20010657?c=1276249&ret=L2ZvcnVtL3IxOTg2MTU3NS54bWw%3D"><IMG class="apic" BORDER=0 TITLE="12593 bytes" WIDTH=600 HEIGHT=422 SRC="/r0/download/1276249.thumb600~9e75db8238271f60eca3edb2a58347ed/rogers2.png/thumb.jpg" ALT="Click for full size"></A></TD></TR><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#FFFFFF nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/20010657?c=1276250&ret=L2ZvcnVtL3IxOTg2MTU3NS54bWw%3D"><IMG class="apic" BORDER=0 TITLE="16558 bytes" WIDTH=600 HEIGHT=353 SRC="/r0/download/1276250.thumb600~4226cb6faca1ed84d745bfbdaac149ba/rogers3.png/thumb.jpg" ALT="Click for full size"></A></TD></TABLE></div>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20010657</guid>
<pubDate>Sun, 17 Feb 2008 04:08:18 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20010632</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Mine is majorly messed up this month as well. I've never gone over the cap, but this month it has me marked down for 67 gigs already, and all I've done is browse the web.<br><br>My wireless is secure, and more to the point with the router and modem sitting on my desk, I think I would notice the activity light blinking non stop all day.<br><br>I mean 14 gigs a day, thats pretty hard to miss.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20010632</guid>
<pubDate>Sun, 17 Feb 2008 03:39:12 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,20009004</link>
<description><![CDATA[<A HREF="/useremail/u/1176302"><b>lisalovlee33</b></A> : Pretty sure my wireless is closed to outside connections.  A strange thing had happened.  The day I wrote this, Rogers has tracked me at around 75GB, a couple days later, I checked again, and it was marked at 67GB, which is still over, but ah well!!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20009004</guid>
<pubDate>Sat, 16 Feb 2008 20:17:04 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19980028</link>
<description><![CDATA[<A HREF="/useremail/u/1055658"><b>bricksterr</b></A> : A question to lisalovlee33 and others here who are experiencing the tracker reporting far greater usage than it actually should and please don't be offended, for I too have little faith in Rogers tracker.<br><br>But...<br><br>Are you using a wireless network and, if so, are you absolutely certain it is properly secured? In my experience, default router setups are not secure and I know "neighbours" will actually use these open connections.<br><br>From my personal experience in helping others with various PC issues, connectivity and otherwise, I would guesstimate that well over 50% of wireless broadband connections are insecure and pretty much everyone uses a wireless router these days. <br><br>Even though I consider my settings secure, I well disable the wireless setting when I am not using it. I don't use it a lot. Others I know will simply remove the antenae. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19980028</guid>
<pubDate>Tue, 12 Feb 2008 09:09:35 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19973466</link>
<description><![CDATA[<A HREF="/useremail/u/1176302"><b>lisalovlee33</b></A> : I've been Rogers for the many years, highest I register is about 40GB per month.  MY billing cycle is 21st of the month and this morning I noticed I'm at 72GB already. I'm sure this is false.  The only thing different that I've done this month (this past weekend) is downloaded 40 files individually, each file is 100MB each, which should only contribute to about 4Gs. The bandwidth is registering me at 8Gs for Sat and 8G for Sunday.  That's a whopping 16G.  Do they screw up particularly when you download directly from rapidshare and megaupload as this was the download sites I used this weekend.  Thanks.  ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19973466</guid>
<pubDate>Mon, 11 Feb 2008 09:37:27 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19968200</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : That's like the guy who was so tired of the warning chime in his car for the seatbelts ... One day, he said "I'll fix them, I'll put the seatbelt on BEFORE I start the engine!"<br><br>That got rid of the chime alright and so he did exactly what they wanted him to do!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19968200</guid>
<pubDate>Sun, 10 Feb 2008 10:45:09 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19968189</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : I noticed that since several months ago their usage tracker updates ones every week. I suppose they deliberately changed its update frequency in order to confuse the users so they cannot adjust their dl/ul patterns. It definitely makes my life harder in making my quota. Yes, I do try to max my 60GB every month. Not go over, just make as close as possible to the quota. This is my way of showing Rogers middle finger for trying to throttle my torrent usage. If I am entitled to 60GB I will find a way to use them.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19968189</guid>
<pubDate>Sun, 10 Feb 2008 10:41:28 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19963744</link>
<description><![CDATA[<A HREF="/useremail/u/1055658"><b>bricksterr</b></A> : For about the last year Rogers usage tracker goes down and stops tracking for around a week or two every month (about the middle of the cycle) on my account. Checking the day to day usage shows no days recorded for this period and on that same page it states that if NO usage is shown then NO usage was recorded. <br><br>However, before the month comes to an end the tracker has been updated and the missing days (for which no usage should have been recorded) magically reappear and, depending on when I check back, I am slammed with a whopping increase in usage! An innocent user who merely checks general usage and is unaware of this problem could be slammed with a huge jump in usage without knowing why. <br><br>Rogers will be reminded of this problem if and when the day of over charges comes. They will be reminded everyday by me and I will expect no extra charges, regardless of usage, until this problem is corrected.<br><br>Current Usage Page:<br>NOTE: The usage details listed on this page are not final until the end of your usage period.<br><br>Day To Day usage page:<br>If days are missing, then no usage was recorded for those days. This includes days when both download usage and upload usage are both less than 1 MB.<br><br>This will lead to some interesting discussions with the reps.<br><br>P.S. The tracker is down again for me. It hasn't recorded for 6 days. You HAVE to check the day to day tab to realize this. Be diligent about this if over charges come! <br><br>So don't switch ISP's until they correct this. :D]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19963744</guid>
<pubDate>Sat, 09 Feb 2008 14:03:54 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19916290</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : I agree about engaging the CCTS and to be honest I'm just collecting a bit more data before I send it off. i.e the test with the new router and comparison results with the bandwidth meters that I have installed on my network vs. what Rogers site says.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19916290</guid>
<pubDate>Fri, 01 Feb 2008 14:39:07 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19908189</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : This is one for the CCTS.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19908189</guid>
<pubDate>Thu, 31 Jan 2008 09:40:22 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19907779</link>
<description><![CDATA[<A HREF="/useremail/u/1264688"><b>habskilla</b></A> : <div class="bquote"><small>said by kmacke  :</small><br><br>Of interest is that the second level support told me to take my modem back and get a new one as someone could have mac cloned my modem. I know that Sbrook says that they use IP not Mac address but this guy told me they use Mac address as well. Having said that my experience with Rogers support tells me that they aren't the most knowledgeable and I am more inclined to believe Sbrook..lol<br>Its a scary thought if it turns out that they do use the Mac address to track usage. Mac addresses and profiles can easily be stolen/cloned (one would hope that Rogers has fraud prevention in place to combat this though) and if they are charging for excess usage based on their usage tool this will become a major factor for users like us.<br> </div>First, thanks for filling us in.<br><br>Second, this is a <b>huge</b> security hole.  How can Rogers roll out a usage tool when they know modem cloning is alive and doing well on their network?<br><br>How can they bill people overage when they know there is a percentage of people they're billing that didn't download all the reported usage?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19907779</guid>
<pubDate>Thu, 31 Jan 2008 07:49:09 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19905952</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Well, so far they have credited me back a month and a bit of overcharges while they investigate. I've probably called them 10 times..lol Anyway, I talked to a couple supervisors and they always start with the "we've tested the usage tool and they have proved to be very reliable. In all our tests the only issues that ever came up was that it under reports vs. over....blah blah blah". What finally convinced them to keep the issue open and give me a credit is this. On Tuesday I unplugged the power to my router just before midnight- meaning nothing can connect to the internet as my router is the only thing plugged into the modem. Around 4pm I actually unplugged my modem as well. When I looked at the usage tool today they had me registered as downloading 5 gigs on Tuesday!! not sure how that can happen when nothing is plugged in at all!<br><br>Of interest is that the second level support told me to take my modem back and get a new one as someone could have mac cloned my modem. I know that Sbrook says that they use IP not Mac address but this guy told me they use Mac address as well. Having said that my experience with Rogers support tells me that they aren't the most knowledgeable and I am more inclined to believe Sbrook..lol<br>Its a scary thought if it turns out that they do use the Mac address to track usage. Mac addresses and profiles can easily be stolen/cloned (one would hope that Rogers has fraud prevention in place to combat this though) and if they are charging for excess usage based on their usage tool this will become a major factor for users like us.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19905952</guid>
<pubDate>Wed, 30 Jan 2008 20:57:22 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19889137</link>
<description><![CDATA[<A HREF="/useremail/u/851790"><b>a_large_rock</b></A> : Yeah it would be great if they told us how they were billing us. Gas meters, water meters and hydrometers all have to be certified&#133; and if your hydro usage all of a sudden jumps 10 fold you can challenge it and the meter can be tested for accuracy. How do you do that with rogers when they won&#146;t even tell you how they are measuring it, and what hardware&#146;s being used. The measuring equipment at work is certified and inspected to comply with the Weights and Measures Act and I know gas pumps are too.. so why not bandwidth meters? Considering how inaccurate they are.. and how rogers still plans on using the broken system.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19889137</guid>
<pubDate>Mon, 28 Jan 2008 13:04:53 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19888938</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : His problem is Rogers billing him ... That's the significant one!<br><br>More to the point, it's my understanding that billing is done by assigned IP which makes modem cloning moot.<br><br>Don't ya wish that Rogers would tell us how this stuff is supposed to work instead of us just guessing?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19888938</guid>
<pubDate>Mon, 28 Jan 2008 12:33:24 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19888757</link>
<description><![CDATA[<A HREF="/useremail/u/1264688"><b>habskilla</b></A> : I agree, but maybe they can't detect it.<br><br>He's got nothing to lose.  Swap out the modem and see if that fixes his problem.<br><small>--<br>Stay away from any and all Roger's products.</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19888757</guid>
<pubDate>Mon, 28 Jan 2008 12:03:32 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19888299</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : As much as you might say modem cloning, I don't believe it is ...  Far more likely is problems in the bandwidth detection.<br><br>Rogers should be more than able to detect modem cloning.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19888299</guid>
<pubDate>Mon, 28 Jan 2008 10:42:56 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19888239</link>
<description><![CDATA[<A HREF="/useremail/u/1264688"><b>habskilla</b></A> : I'll put it out there,,,<br><br>modem cloning?<br><br>elec999,<br>Ask Rogers to swap out your modem or go do it yourself.  Exchange it for another modem and see if the usage comes back in line.  If you go this route, please let us know what happens.<br><small>--<br>Stay away from any and all Roger's products.</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19888239</guid>
<pubDate>Mon, 28 Jan 2008 10:36:42 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19881995</link>
<description><![CDATA[<A HREF="/useremail/u/1303470"><b>elec999</b></A> : I'm on Hi-Speed Extreme.<br>Thanks]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19881995</guid>
<pubDate>Sun, 27 Jan 2008 01:57:42 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19867178</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : Actually in terms of bandwidth consumed, it's fairly small potatoes, even though DoS attacks can bring systems to their knees.  It's the processing of lots of tiny packets that's the system killer.  This is why a router as a firewall is a good idea from the pov of system protection.  Doesn't help the usage stats though.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19867178</guid>
<pubDate>Thu, 24 Jan 2008 16:02:20 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19867108</link>
<description><![CDATA[<A HREF="/useremail/u/1388405"><b>elwoodblues</b></A> : Lets put the usage tool aside for the moment, we all know it's FUBAR.<br><br>How much of that bandwidth can be attributed to the crap that is always floating around in Cyberspace, trying to attack your IP.<br><br>Since it's obviously going to hit the modem, why am I paying for that?   Especially if they start (I can Rogers being all over that) metering your bandwidth.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19867108</guid>
<pubDate>Thu, 24 Jan 2008 15:50:00 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19866264</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : Again, more rumours.<br><br>With all these things, it's believe it when I see it in black and white from Rogers.  And I sure hope they have the guts to let users know soon what's happening rather than sneak it on us and have the CSRs running defence like they did when they implemented throttling.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19866264</guid>
<pubDate>Thu, 24 Jan 2008 13:45:40 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19865912</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : the $25 cap is not going to implimented until march 1st (or next billing cycle after) thats when overage charges are going to be  attached to all tiers]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19865912</guid>
<pubDate>Thu, 24 Jan 2008 12:56:16 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19862797</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : at the moment you only need to worry if you're on Extreme Plus.<br><br>If you get billed and you're absolutely sure it's wrong, raise hell!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19862797</guid>
<pubDate>Wed, 23 Jan 2008 21:49:10 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19862381</link>
<description><![CDATA[<A HREF="/useremail/u/1303470"><b>elec999</b></A> : All this info is scaring me, because honestly I do not download 100gb per month. But the meter is running.<br>THanks]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19862381</guid>
<pubDate>Wed, 23 Jan 2008 20:40:54 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19862179</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : The cost per GB included in the base rate is actually inaccurate, because you haven't deducted the service cost and the support costs and the "extra services" costs, like email, flickr, website etc.<br><br>Of course that makes the overage charges look even worse.<br><br>But you have to remember that the under cap prices are based on the AVERAGE consumption and not the max consumption, which will actually push the cost per GB up dramatically.<br><br>The cost per GB base on max consumption is probably of the order of pennies per GB.  Based on average consumption of around 5GB per month it's probably closer to $1 per gb.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19862179</guid>
<pubDate>Wed, 23 Jan 2008 20:11:07 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19862126</link>
<description><![CDATA[<A HREF="/useremail/u/851790"><b>a_large_rock</b></A> : If you want to see just how much it could cost you check out this link. &raquo;<A HREF="/forum/r19581710-Usage-Charges-for-Bandwidth-hogs">Usage Charges for Bandwidth hogs</A> Its from November. Some things have changed since i wrote this (quotas have decreased, base price has increased, and speeds have increased)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19862126</guid>
<pubDate>Wed, 23 Jan 2008 20:00:58 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19861832</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : This $25 max is a figment of somebody's imagination.  There is NO LIMIT currently on the overage charge on Extreme Plus.  Look back in the forum and you'll find that one chap was billed $350 after upgrading to E+ ... most of the excess bandwidth consumption actually ocurred while he was on Extreme, so he had to fight to get the bill fixed!<br><br>There have been RUMOURS of maximums, but nothing definitive on billing or overages has actually come from Roges apart from the E+ service where they're charging $1.25 per GB with no stated max!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19861832</guid>
<pubDate>Wed, 23 Jan 2008 19:16:07 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19861575</link>
<description><![CDATA[<A HREF="/useremail/u/1511161"><b>Stewy</b></A> : <div class="bquote"><small>said by kmacke :</small><br><br>I've been charged 180 bux in overages (90 bux a month for the last two months) when I know I didn't use that much bandwidth!<br> </div>How can you be charged that much if the max is $25/month ?<br><br>just wondering.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19861575</guid>
<pubDate>Wed, 23 Jan 2008 18:35:00 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19860483</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Yeah, I'm hoping they own up to their error. However my past experience with Rogers tells me that it won't be easy.<br><br>I've actually cancelled my internet with them as my interactions with their tech and customer service left a bad taste in my mouth- basically it took me an hour and speaking to 3 different people to finally get them convinced that they needed to investigate this. Anyway, I'll hound them until they give me my money back even if I am no longer a highspeed customer with them..]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19860483</guid>
<pubDate>Wed, 23 Jan 2008 15:36:49 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19860245</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : Good luck!  Although, I hope you don't need it!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19860245</guid>
<pubDate>Wed, 23 Jan 2008 14:57:23 EDT</pubDate>
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<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19860147</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : I've got similar issue with the usage tool.. only I'm on extreme plus and the actually do charge for overages!!<br><br>I've been charged 180 bux in overages (90 bux a month for the last two months) when I know I didn't use that much bandwidth!<br><br>I had a feeling that something was wrong and pretty much confirmed it when I got back from my xmas and new years holidays. They had me downloading over 5 gigs a day when my house was empty. I though that maybe it could be some sort of spyware/virus eating my bandwidth or possible someone stealing my wireless internet. <br><br>Knowing Rogers I did a few things before I called.<br>-I first checked my router and went through the logs and didn't find any mac addresses except my laptops connecting wirelessly. I also have mac filtering turned on and WAP so am confident that nobody is stealing. <br>-Second I installed a bandwidth monitor on my pc to rule out spyware etc. <br><br>sure enough the number that my bandwidth monitor and rogers usage tool are different. I expect them to be different but not by as much as they are. To give you an example Rogers has me using 15-16 gigs on certain days and my bandwidth monitor has me using 25mb!! These are days that I know I didn't download anything!<br><br>Anyway, after arguing with them for a while on the phone I finally got a supervisor to 'look into it' with the promise of getting back to me tomorrow. If I don't hear anything then I'll be calling the office of the president, getting credit from them. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19860147</guid>
<pubDate>Wed, 23 Jan 2008 14:40:15 EDT</pubDate>
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<item>
<title>Re: Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19774729</link>
<description><![CDATA[<A HREF="/useremail/u/539077"><b>sbrook</b></A> : This is another example of why Rogers usage tool is so screwed up such that they can never implement charging without incurring legal issues.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19774729</guid>
<pubDate>Thu, 10 Jan 2008 13:01:09 EDT</pubDate>
</item>

<item>
<title>Rogers Usage</title>
<link>http://www.dslreports.com/forum/remark,19774720</link>
<description><![CDATA[<A HREF="/useremail/u/1303470"><b>elec999</b></A> : My usage is started from 26 of each month, on jan 3 I had 18gb of used bandwidth. Now all the sudden it jumped to 73gb. Theres no way I could download that much. I didnt download anything. I dont use wireless, so no one else can connect.<br>Thanks]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19774720</guid>
<pubDate>Thu, 10 Jan 2008 12:59:21 EDT</pubDate>
</item>

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