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Forums » US Telco Support » Verizon » Verizon Online DSL » For everyone experiencing evening slowdowns
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VZSLOW

@verizon.net

reply to Jodokast96
Re: For everyone experiencing evening slowdowns

I have been dealing with VZ slowdowns almost since day one of service. I tired everything to get help... Online tech, Voice tech, forum tech... Finally got tired of being told my connection was perfect and sent a letter to the public service board with my problem. I had top level tech support calling me. While I still have issues, we have been trying different things every night after having tests run thu-out the previous day and night. Sure beats talking to someone who doesn't understand anything that isn't scripted. FYI - 1.35-1.5Mb almost always 5:30am - 9:45am / 100-300kbps the rest of the time... VZ knows they have a problem - you need to push them to fix it (or try to fix it)
Forums » US Telco Support » Verizon » Verizon Online DSL


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