  David1
@bellsouth.net | [Modem] Motorola 2210-02-1006 H E L P
How do I configure it to get to my pc over the internet? |
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 NormanS Premium,MVM join:2001-02-14 San Jose, CA | No router? What happens when you enter »192.168.1.254 in a browser address bar? -- Norman ~Oh Lord, why have you come ~To Konnyu, with the Lion and the Drum |
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  David1
@bellsouth.net | I can get to the setup otions. |
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 Airwolf7 Premium join:2004-12-12 Franklin, KY | reply to David1 David, You might get more detailed answers to your post if you would tell us what exactly it is that you are trying to do. |
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 hexwiz
join:2007-11-11 110029
1 edit | reply to David1 Open the Motorola config page with »192.168.1.254/ and type in your AT&T email id and password in the user id and password boxes and click on the connect button. Might ask you for the modem access code which is the 10 digit code at the bottom of the modem on the yellow sticker. Once connected go to Advanced>>Connection Configuration and change the Connection Type to - Smart Keepalive, and under the LAN IP address settings select YES, Use public ip address and click on Save Settings. if it prompts you to restart, just do so. The modem does not have a firewall so if you are not using a router, you could run a VNC server (try RealVNC) on the PC directly connected to the modem and you should be able to access your PC from over the internet using a VNC client. Just make sure that any firewall on your PC doesn't block the VNC port  |
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 Airwolf7 Premium join:2004-12-12 Franklin, KY
·AT&T Southeast
1 edit |  Motorola Netopia 2210-02-1006. |  The 2210-02-1006 has a Firewall. |
The Motorola Netopia 2210-02-1006 is a full featured ADSL2+ Gateway and it does have a Firewall and Stateful Packet Inspection.
It has most if not all of the capabilities of the 3347NWG-006 and 3347-02-1006 FastAccess Netopia Business Router with the exception of the four port ethernet switch and 802.11G wireless access point.
It even has some software capabilities that those two models do not have because it is running the newer 7.7.+ version of the Netopia firmware where as the other two are still at the 7.6.1 version Netopia firmware.
This unit replaces the Westell 6100/Netopia 2241N-006 ADSL2+ Gateways that was used in both FastAccess Residential DSL and FastAccess Business DSL applications.
This unit has features and capabilities far exceeding the Westell 6100 and Netopia 2241N-006. All of the normal Netopia goodies are still available in the Netopia 2241N-006 but only through the CLI and not through the GUI.
Other than the FastAccess Netopia Business Routers the Motorola Netopia 2210-02-1006 is the least crippled and has the most configurable GUI of all of the ADSL2+ Gateways offered to date. If you discount the four port ethernet switch and 802.11G wireless access point in the Westell Versalink 327W and the 2Wire 2701 it's even better than them.
The Motorola Netopia 2210-02-1002 that the rest of the at&t regions get is very much crippled compared to the at&t Southeast/BellSouth version Motorola Netopia 2210-02-1006 that we get.
Edit: Some of this stuff that I said might be wrong but it's pert near 4:00AM and my insomnia has been killing me this week and sometimes when that happens I hit the bottle too. |
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 Airwolf7 Premium join:2004-12-12 Franklin, KY
·AT&T Southeast
| reply to David1 David, I don't know exactly what it is that you are trying to do, but read my reply above this one and check out my replies to this guy JC »Port Help with Netoptia modem model 2210 and maybe it can help you.
This JC guy had some problems and needed to open up some ports through his Motorola 2210-02-1006 and maybe that it what you need to do.
I wouldn't mess with that IP Passthrough thing and put your computer in the DMZ. It makes your computer naked on the Internet without a Firewall on your computer.
If you need to do any of that stuff then to do Port Forward thing.
Maybe some of this can help you but I really have no idea what you are trying to do. |
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  brandon Some truth included in this post. Premium join:2003-03-31 Hurley, MS
·AT&T Southeast
1 edit | reply to David1 said by David1 :
How do I configure it to get to my pc over the internet? Are you trying to be able to access your home desktop from over the internet? If so, you'll need to enable something like terminal services on your PC and use remote desktop from the remote PC, as well as forward port 3389 to your computer. You could also use VNC, though I'm not sure what port it uses, though if this is what you are trying to do, it wouldn't be hard to find it. Logmein.com works, too, or you could set up a PPTP VPN if you just need file access and not remote desktop.
If this is not what you're trying to do, then ignore this post. |
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  David1
@bellsouth.net | reply to David1 Thanks for the replies. I am trying to access my security cameras software from over the internet as I have always done with my cable connection. |
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  David1
@bellsouth.net | reply to David1 What port do I need to foward? |
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 Airwolf7 Premium join:2004-12-12 Franklin, KY
·AT&T Southeast
| David, you are going to have to throw us a bone here.
What kind of cameras are you talking about?
Are they standalone network cameras with built-in web servers that are plugged into an ethernet switch that is plugged into the ethernet port of your 2210?
Are they usb cameras that are plugged into your computer and you are trying to access the viewing software that is on your computer?
What brand and model number are your cameras?
What software and version is it that your cameras are using?
You said that this worked with you cable internet before and that is because most cable modems do not provide any kind of protection for your computer. No Network Address Translation and no Firewall.
It is obvious that what ever you have is not impeded by a software firewall on your computer or any other device that you might have because it worked with your no protection cable modem and what is stopping you now is the built-in protections of your Motorola 2210-02-1006 ADSL2+ Gateway.
If you will find out what hardware that you have you can probably read the manual for it, go to the manufactures website, or google it and find out what ports that you need open and come back here and read the info that is provided here and fix your own problem.
If you want/need us to help you then you are going to need to provide us with a little more info so that we can do that.
There is forty eleven different type of cameras that you could have and forty eleven different ways that it might need to be set up to work and I can not guess at what you need to help you.
Time permitting, I will be more than happy to help you , but you are going to have to throw me a bone here. |
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  David1
@bellsouth.net
| The software is Dico 800 v3.5 It has recorder software on the server and you use a client software for the remote access. In the past all I had to have for the client was the IP of the server and it worked fine. So I need to know if there is a way to make this 2210-02-1006 work with this? |
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 NormanS Premium,MVM join:2001-02-14 San Jose, CA
·Pacific Bell - SBC
1 edit | said by David1 :
The software is Dico 800 v3.5 It has recorder software on the server and you use a client software for the remote access. In the past all I had to have for the client was the IP of the server and it worked fine. So I need to know if there is a way to make this 2210-02-1006 work with this? I found this link on a "Security Camera, Capture Card, and Software forum":
»pub47.bravenet.com/forum/3962925···h/750646
Apparently, you have to run your own web server. Windows XP Pro comes with IIS, (or Windows MCE; but not Windowx XP Home Edition. No idea about Vista), or you can get Apache for Windows from the "Apache HTTP Server Project":
»httpd.apache.org/
If you run a web server, be it MS IIS, or Apache, you will need to forward port 80 through the gateway to the computer running the server. If you run web servers on multiple computers, I don't know that the Motorola gateway can differentiate port 80 between them. My Netgear router can't, so I need to use different listening ports for each computer. -- Norman ~Oh Lord, why have you come ~To Konnyu, with the Lion and the Drum |
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 Airwolf7 Premium join:2004-12-12 Franklin, KY
·AT&T Southeast
| reply to David1
 Server Port 80 to 8080..PNG/thumb.jpg) Change Web (HTTP) Server Port 80 to 8080. |  Your Port Forward is going to look something like this. |
I did some research about your problem and other people's problems last night and was going to post replies to several people, but I got sleepy and went to bed early.
I woke up at about 4:30AM CST and had about half a dozen tabs open in my browser with partial replies and I was going to finish them but I decided to shower and fix me something to eat first. When I got done with that I received a call from one of my customers and they told me that their computers were down and I had to go fix that first.
It was hard to find any solid info about your application.
It seems that the manufacture is in Korea and their support site stinks.
I hit upon a few things and I think that this might be what you need to get it working.
You will need to forward TCP port 911,912, and possibly 913 and 80. There was a lot of conflicting info about this.
I had these websites with this info open in different tabs in my browser along with several tabs for replies to people here at BroadBand Reports and for some reason one of the websites and the Windows Vista Aero Interface did not get along with one another and Windows Vista had to change it to the Windows Vista Basic Interface and Internet Explorer 7 got mad and locked up tight as a drum and quit responding. It could not recover. I had to reboot. It made me sad. I lost everything and had to start over.
For this reason I do not have links to this info to post for you and at this time I have little desire to look it up again.
As best as I can remember it was TCP Port 911 for video, TCP Port 912 for audio, and TCP Port 913 for web client access. I also heard some talk about TCP Port 80 and I see now that NormanS has found some info that mentions TCP Port 80.
Forwarding these ports should not be a big thing, but there is a gotcha with the forwarding of TCP Port 80 that is going to change one other thing that you will need to reconfigure to make that work.
Your Motorola 2210-02-1006 has a HTTP Webserver on TCP Port 80. When you type 192.168.1.254 into your browser to access your Motorola's Web Configuration GUI you are accessing it's internal HTTP Webserver on TCP Port 80 and this is going to have to be changed.
I snatched this little nugget of information below from the help file in my Netopia 3347NWG-006 ADSL2+ Gateway. The Motorola 2210-02-1006 is built on Netopia technology because Motorola bought Netopia. This information should also apply to your Motorola 2210-02-1006 ADSL2+ Gateway. ------------------------------------------------------------ I edited this part just a little bit.
Internal Servers
Your Gateway ships with an embedded Web server and support for a Telnet session, to allow ease of use for configuration and maintenance. The default ports of 80 for HTTP and 23 for Telnet may be reassigned. This is necessary if a pinhole is created to support applications using port 80 or 23.
Web-HTTP Port: To reassign the port number used to access the Netopia embedded Web server, change this value to a value greater than 1024. When you next access the embedded Netopia Web server from the LAN, append the LAN IP address with , (e.g. Point your browser to »192.168.1.254:8080) When you next access the embedded Netopia Web server from the WAN, append the WAN IP address with , (e.g. Point your browser to »70.157.233.187:8080)
Telnet Port: To reassign the port number used to access your Netopia embedded Telnet server, change this value to a value greater than 1024. When you next access the Netopia embedded Telnet server from the LAN, append the LAN IP address with , (e.g. telnet 192.168.1.254:2323) When you next access the Netopia embedded Telnet server from the WAN, append the WAN IP address with , (e.g. telnet 70.157.233.187:2323) The internal web or telnet server can be disabled by setting the port to 0. To allow for further configuration, only one of these servers can be disabled at a time. ------------------------------------------------------------
You probably will want to change this TCP Port 80 to TCP Port 8080. . . .
David, I was going to post a few more things but I got to go. I'm just going to post what I have now and that aught to be enough for you to figure this out between what is in this thread and you can us some of the info in this thread »Port Forwarding/Static IP Address and put two and two together and figure this out.
My friend called me and told me to come by and swap the 2210 that I gave him for one of my other modems so I can use it to try to make some FAQs for the 2210.
Last week I promised one of my friends, he is handicapped, that I would take him to the DMV so he can get his licence renewed and I promised that I would take him to the Bowling Green Mall to exchange some Christmas presents.
Then I'm going to treat us to a steak at Logan's Steak House and I will probably go to his house and play some Xbox 360 with him and help him with some projects he needs help with at his house.
Some of his other friends don't do right by him since he became handicapped and they make promises that they don't keep and I'm not like that.
I also got to go by a ladies house and hook up her new laptops to her wireless network and printers, so I will probably be gone for awhile.
If you need more help reply back and someone here might help you. I will check back in when I get back home. |
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 justgold79
join:2008-01-13 1 edit | You can always port scan the server with nmap, and compare what ports are open with a normal server (ie with the recording software uninstalled). |
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  David1
@agencyservices.com
| reply to David1 THANK YOU for taking time to help. So for the only way I have been able to get it to work is by using the IP Passthrough and I know airwolf said I should not because it makes your pc naked on the net. I will continue to work on this. Another problem I am having is the IP changing. How can I have a static IP without having to pay more $$. Thanks agian for your help. |
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 Airwolf7 Premium join:2004-12-12 Franklin, KY
·AT&T Southeast
4 edits | I just got the 2210-02-1006 back from my friend that I gave it to when a power surge took out his 2241N-006 and the port forwarding part works significantly different from the Westell 6100. Who would have thought it. It works like Netopia port forwarding works but with the "New Style" Westell interface. It's kind of stupid the way that you got to set it up with multiple ranges of ports to open for one application, way harder than the Westell way of setting it up. Netopia port forwarding is not something I mess with everyday and definitely not doing it through a Westell style interface. I have done port forwarding with Netopia's before, it just not something I fool with a lot.
I run a Netopia 3347NWG-006 ADSL2+ Wireless Gateway and I don't use port forwarding, I use the dreaded and hated UPnP that eats newborn babies. All of my applications work with and are properly set up to use UPnP, but there are a lot of things that don't work with UPnP and people are scared of UPnP so I don't recommend using it to people.
Hang in there fellow. I'm working on it for you and a couple of other people too. I got a four port switch plugged up behind it with a Vista computer, XP Pro computer, and a Xbox 360 (because some people are having problems with strict NAT on Xbox Live, Netopia's have symmetric NAT and not full cone NAT) but I had bad luck with with my Xbox 360, the "Red Ring of Death" got it.
Don't give up. I'm still working on the 2210-02-1006 but I got to pay the bills and put the bacon on the table too.
I just got a call to go do some work so I can pay the bills and put the bacon on the table, so I got to be going.
Say fellow, will you open your application up and verify what ports it is set to use, please? . . . Edit about the Static IP address: A single Static IP address is free with Xtreme 3.0 and Xtreme 6.0, all you have to do is add it to your account.
Business users can get a free single Static IP address or five Static IP addresses, But you are not a business user are you?
There is also the dyndns.com service that you could use and things similar.
Edit about the IP Passthrough thing: If your computer has a good software firewall then it won't be naked on the Internet. |
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  David1
@bellsouth.net | Airwolf7, The program uses 911 for video and 912 for audio. I have the 1.5 DSL so, what do you recommend on the static IP.
Thanks,
David |
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 NormanS Premium,MVM join:2001-02-14 San Jose, CA
·Pacific Bell - SBC
1 edit | If you can't get static free, give DynDNS a try. I use it for hosting a mail server on my dynamic IP address connection. For we 'at&t Yahoo! HSI' customers, static is not free, it is a /29 block of IP addresses (eight, total, five usable) and costs around $80 a month (actual price depends upon the speed tier; which is different from the way you have it in AT&T Southeast). -- Norman ~Oh Lord, why have you come ~To Konnyu, with the Lion and the Drum |
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 Airwolf7 Premium join:2004-12-12 Franklin, KY
·AT&T Southeast
| reply to David1
 Motorola 2210-02-1006 - DSL Statistics Page. |
You can accomplish two things with one change that would be helpful to you given that you are wanting the use your connection for monitoring your web cameras.
This is what I would. I would upgrade to Xtreme 3.0 and get the optional free Static IP address because it only costs five more dollars a month.
1. You will get a 50% increase in your upstream bandwidth which is helpful for your webcam viewing. Xtreme 3.0 is 384kbps upstream vs Ultra's 256kbps upstream.
2. You will get a real Static WAN IP address that does not change and you don't have to fool with setting up any software or relying upon a third party to make sure that you WAN IP address gets updated.
That's a lot of positive benefits for only five dollars.
There may be a problem with this idea because I remember that you mentioned that your WAN IP address was changing a lot and that should not be happening unless the modem is re-syncing or you manually restart it. Maybe your modem's Connection Type is set to "On-Demand" instead of "Always ON" and maybe this is causing your WAN IP address to change. I have never ran one set to "On-Demand" so I don't know what that does about the WAN IP address.
You need to post your DSL Statistics Page so we can get an idea about whether or not it looks like you can upgrade to Xtreme 3.0 and you need to check online at the manage your account site to see if you can upgrade to the Xtreme 3.0 tier. I can't remember where it is that you go to manage your account where it show you what plan you have and can upgrade to, maybe someone will point that out for us. I will try to find it again because I have not been there for a long while.
One more thing while I'm at it, did your equipment come with any documentation and does it mention what ports need to be open? I think we know it needs TCP Ports 911-912 but I still don't know about TCP Ports 913 and 80. |
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