patcat88
join:2002-04-05
Jamaica, NY
kudos:1 | call centers Investors have a revolution?
Maybe the house cleaning will spread down to the call centers.  |
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Jonbo298
join:2004-01-12
Council Bluffs, IA | Considering most of the call centers are overseas...clean out those places and bring the jobs back to the USA. That's the way you get people to like the company.
It's aggravating dealing with someone in India or Philippines with their mostly bad attempt at speaking english. Compounded more by the fact that you have to explain things over and over to get them to DO what you are calling for. |
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| Unless its changed in the last few weeks, NEXTEL call centers are based in the US/Canada. Every time I have had to call I get a native English speaker who is very pleasant.
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"Don't steal. The government hates competition." |
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| Haven't had to call the sprint side lately then havent you? every time i get some woman that sounds indian to me and very hard to understand |
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I know people who work for Sprint. There are no call centers in India. They do have some big ones in the Asia region, but by far most of the calls are routed to call centers in North America (Canada, US).
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"I sincerely believe the banking institutions having the issuing power of money are more dangerous to liberty than standing armies." Thomas Jefferson |
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1 edit | reply to Jonbo298
said by Jonbo298:Considering most of the call centers are overseas...clean out those places and bring the jobs back to the USA. That's the way you get people to like the company. It's aggravating dealing with someone in India or Philippines with their mostly bad attempt at speaking english. Compounded more by the fact that you have to explain things over and over to get them to DO what you are calling for. This is false. Most of their call centers are NOT overseas, they are in fact, here in the USA/North America and they don't have any call centers in India. |
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| One of their call centers is in Cinci Ohio. The company Sprint outsources to is based there as well. |
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 tc1uscg
join:2005-03-09
Saint Clair Shores, MI | reply to Jonbo298
said by Jonbo298:Considering most of the call centers are overseas...clean out those places and bring the jobs back to the USA. That's the way you get people to like the company. It's aggravating dealing with someone in India or Philippines with their mostly bad attempt at speaking english. Compounded more by the fact that you have to explain things over and over to get them to DO what you are calling for. Thats not true for Sprint. Yes, they have some rollover stuff but the MAJORITY are based in the U.S. I've always gotten america based CC's when I've called to ask a question. Where did you get your info? I would like to read it to change my mind.. |
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